Updox

aid: updox
url: https://raw.githubusercontent.com/api-evangelist/updox/refs/heads/main/apis.yml
name: Updox
kind: company
description: Updox is a healthcare communication and patient engagement platform for in-person and virtual care, offering
  a single inbox for secure/direct messaging, electronic fax, document management, patient reminders, forms, and telehealth
  video chat, integrated with 100+ EHR and pharmacy management systems. Updox has been a part of EverCommerce (NASDAQ - EVCM)
  since its December 2020 acquisition. Updox exposes a documented public/partner API (an IO Docs explorer plus a knowledge-base
  API reference) used mainly by EHR, pharmacy, and integration partners; API access is granted via application credentials
  rather than open self-serve signup, and much of the endpoint surface below is modeled from Updox's documented functional
  areas and webhook catalog.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Healthcare
- Patient Engagement
- Secure Messaging
- Electronic Fax
- Telehealth
- Document Management
- HIPAA
- EverCommerce
created: '2026-07-04'
modified: '2026-07-04'
specificationVersion: '0.19'
apis:
- aid: updox:updox-address-book-api
  name: Updox Address Book API
  tags:
  - Contacts
  - Address Book
  - Patients
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/public-api
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/public-api
    type: Documentation
  - url: https://updoxqa.com/api/newio
    type: APIReference
  - url: openapi/updox-openapi.yml
    type: OpenAPI
  description: List, search, and create contacts in a practice-level address book - AddressBookList (with an international-address
    v1.1), AddressBookSearch by criteria, and ContactCreate. These POST actions are confirmed in Updox's IO Docs explorer.
- aid: updox:updox-faxing-api
  name: Updox Faxing API
  tags:
  - Fax
  - Electronic Fax
  - Documents
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/faxoempop
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/faxoempop
    type: Documentation
  - url: https://help.updox.com/help/faxing-webhooks
    type: Documentation
  - url: openapi/updox-openapi.yml
    type: OpenAPI
  description: Send and retrieve electronic faxes. FaxOemPop and PopPDF are multifunction poll endpoints that report whether
    inbound faxes are queued, return the fax image (PNG or PDF) in the JSON response, and mark it handled via lastRetrievedFaxId
    until endOfQueue. Faxing webhooks notify partners of inbound/outbound fax events.
- aid: updox:updox-video-chat-api
  name: Updox Video Chat API
  tags:
  - Telehealth
  - Video
  - VideoCallActions
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  - url: openapi/updox-openapi.yml
    type: OpenAPI
  description: Telehealth video chat integration via VideoCallActions - SendInvite to invite a patient into an Updox Video
    Chat session, plus retrieval actions for call state. Designed to be paired with the Updox Video Chat web interface and
    video webhooks for an embedded telehealth experience.
- aid: updox:updox-direct-messaging-api
  name: Updox Direct Messaging API
  tags:
  - Direct Messaging
  - Interoperability
  - Secure Messaging
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Send and receive HISP Direct secure messages between providers, with Direct Messaging webhooks for delivery/receipt
    events. Endpoints modeled from Updox's documented Direct Messaging functional area and webhook catalog.
- aid: updox:updox-secure-conversation-api
  name: Updox Secure Conversation API
  tags:
  - Secure Messaging
  - SMS
  - Patient Communication
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Manage secure two-way patient conversations (secure text/SMS threads), with Secure Conversation Management
    webhooks for new-message events. Endpoints modeled from Updox's documented functional area and webhook catalog.
- aid: updox:updox-document-management-api
  name: Updox Document Management API
  tags:
  - Documents
  - Inbox
  - Storage
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Create, retrieve, and route documents within the Updox inbox, with Document Management webhooks for document
    lifecycle events. Endpoints modeled from Updox's documented functional area and webhook catalog.
- aid: updox:updox-patient-management-api
  name: Updox Patient Management API
  tags:
  - Patients
  - Demographics
  - EHR
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Create and update patient records and demographics that anchor reminders, forms, portal access, and conversations,
    with Patient Management webhooks. Endpoints modeled from Updox's documented functional area and webhook catalog.
- aid: updox:updox-patient-portal-api
  name: Updox Patient Portal API
  tags:
  - Patient Portal
  - Engagement
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Provision and manage patient portal access and portal messaging, with Patient Portal webhooks for portal activity.
    Endpoints modeled from Updox's documented functional area and webhook catalog.
- aid: updox:updox-reminders-api
  name: Updox Reminders API
  tags:
  - Appointments
  - Reminders
  - Notifications
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Schedule and manage appointment reminders and broadcast messages across text, voice, and email, with Reminders
    webhooks for confirmation/response events. Endpoints modeled from Updox's documented functional area and webhook catalog.
- aid: updox:updox-forms-api
  name: Updox Forms API
  tags:
  - Forms
  - Intake
  - eSignature
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Send electronic intake and consent forms to patients and receive completed submissions, with Forms webhooks
    for completion events. Endpoints modeled from Updox's documented functional area and webhook catalog.
- aid: updox:updox-account-management-api
  name: Updox Account Management API
  tags:
  - Accounts
  - Provisioning
  - Administration
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://help.updox.com/help/api-usage
  baseURL: https://updoxqa.com/api/io
  properties:
  - url: https://help.updox.com/help/api-usage
    type: Documentation
  description: Administer accounts, users, and application connectivity, including the tiered Ping health-check actions (Ping,
    PingWithApplicationAuth, PingWithAccountAuth, PingWithAuth) and Account Management webhooks. Ping actions are confirmed
    in the IO Docs explorer; remaining account endpoints are modeled from the documented functional area.
common:
- type: DomainSecurity
  url: security/updox-domain-security.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/updox
- type: Website
  url: https://www.updox.com
- type: Documentation
  url: https://help.updox.com/help/public-api
- type: APIReference
  url: https://updoxqa.com/api/newio
- type: Support
  url: https://www.updox.com/support/
- type: Plans
  url: plans/updox-plans-pricing.yml
- type: RateLimits
  url: rate-limits/updox-rate-limits.yml
- type: FinOps
  url: finops/updox-finops.yml
- type: Blog
  url: https://blog.updox.com
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com