Updox · FinOps Profile

Updox Finops

FinOps view of Updox spend. Updox (part of EverCommerce, NASDAQ - EVCM) is a subscription SaaS platform billed monthly by practice size and capability mix, with tier allowances on faxes, telehealth sessions, appointment reminders, and broadcast messages. The public API is a partner integration surface enabled on top of that subscription rather than a separately metered consumption API, so the dominant cost driver is the subscription tier and overage against its allowances, not per-API-call charges. Exact rates are quote-based and not reconciled here.

Updox Finops is the FinOps profile for Updox on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 4 billable meters, billed in USD, on a monthly cycle, and pricing category subscription.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include Healthcare, Patient Engagement, Telehealth, FinOps, and Cost Management.

Category: Healthcare Communication and Patient Engagement Pricing: Subscription Billing: Monthly FOCUS v1.3
HealthcarePatient EngagementTelehealthFinOpsCost ManagementFOCUS

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

UsagePurchase

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Purchase
InvoiceIssuerName
EverCommerce
PricingCategory
Subscription
ProviderName
Updox
PublisherName
Updox
ServiceCategory
Healthcare Communication and Patient Engagement
ServiceName
Updox

Meters

provider_seats
Unit: seats
Per-provider/user subscription seats on the plan.
fax_pages
Unit: pages
Electronic fax pages sent/received against the tier allowance.
telehealth_sessions
Unit: sessions
Telehealth video sessions against the tier allowance.
reminders
Unit: messages
Appointment reminders and broadcast messages against the tier allowance.

Sources