Runbooks

Runbooks is an all-in-one IT operations platform purpose-built for IT teams and managed service providers (MSPs). It consolidates ITSM (service desk, ticketing, incident management, knowledge base, SLA management), ITAM (hardware and software asset tracking, lifecycle management, warranty tracking, QR code asset labels), BizOps (CRM, client management, quarterly business reviews, budget forecasting, vendor management), SecOps (audit logs, MFA, password management), and Insights (automated reports, satisfaction tracking, quality assurance, KPI analytics) into a single integrated system. The platform targets IT departments and MSPs managing 50-5,000 users at a flat $25 per tech per month pricing model with no tiers or hidden fees. Runbooks is SOC 2 compliant with 99.9% uptime.

1 APIs 0 Features

ITSMITAMIT OperationsManaged Service ProviderHelp DeskAsset ManagementIncident ManagementSecurity OperationsCRMIT Service Management

Sources

aid: runbooks
name: Runbooks
description: Runbooks is an all-in-one IT operations platform purpose-built for IT teams and managed service providers (MSPs).
  It consolidates ITSM (service desk, ticketing, incident management, knowledge base, SLA management), ITAM (hardware and
  software asset tracking, lifecycle management, warranty tracking, QR code asset labels), BizOps (CRM, client management,
  quarterly business reviews, budget forecasting, vendor management), SecOps (audit logs, MFA, password management), and Insights
  (automated reports, satisfaction tracking, quality assurance, KPI analytics) into a single integrated system. The platform
  targets IT departments and MSPs managing 50-5,000 users at a flat $25 per tech per month pricing model with no tiers or
  hidden fees. Runbooks is SOC 2 compliant with 99.9% uptime.
type: Index
position: Consumer
access: 3rd-Party
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- ITSM
- ITAM
- IT Operations
- Managed Service Provider
- Help Desk
- Asset Management
- Incident Management
- Security Operations
- CRM
- IT Service Management
url: https://raw.githubusercontent.com/api-evangelist/runbooks/refs/heads/main/apis.yml
created: '2025-01-01'
modified: '2026-05-02'
specificationVersion: '0.19'
apis:
- aid: runbooks:runbooks
  name: Runbooks IT Operations Platform
  description: The Runbooks platform provides an integrated IT operations suite covering ITSM (service desk, incident management,
    knowledge base, change management, CSAT tracking, SLA management), ITAM (hardware and software asset tracking, warranty
    management, lifecycle management, QR code asset labels), BizOps (CRM, client management, quarterly business reviews, budget
    forecasting, vendor management, shipping logs), SecOps (audit logs, MFA, password management), and Insights (automated
    reports, satisfaction tracking, quality assurance, KPI analytics). The platform does not currently offer a public REST
    API; all features are accessible via the web application.
  humanURL: https://runbooks.com
  baseURL: https://runbooks.com
  tags:
  - ITSM
  - ITAM
  - IT Operations
  - Managed Service Provider
  - Help Desk
  - Asset Management
  - Incident Management
  - Security Operations
  - CRM
  - Knowledge Management
  properties:
  - type: Documentation
    url: https://runbooks.com
  - type: Website
    url: https://runbooks.com
  - type: Pricing
    url: https://runbooks.com/pricing
  - type: Vocabulary
    url: vocabulary/runbooks-vocabulary.yml
common:
- type: Website
  url: https://runbooks.com
- type: Pricing
  url: https://runbooks.com/pricing
- type: Login
  url: https://app.runbooks.com
- type: Security
  url: https://runbooks.com/security
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

Runbooks

APIs

Runbooks IT Operations Platform

Pricing Plans

Runbooks Plans Pricing

Rate Limits

Runbooks Rate Limits

FinOps

Runbooks Finops

Resources

Sources