PagerDuty
PagerDuty is a digital operations management platform that helps teams detect problems and resolve incidents with automated alerting, on-call management, and incident response workflows.
2 APIs
15 Features
AlertingDevOpsIncident ManagementOn-Call Management
APIs
PagerDuty REST API
The PagerDuty REST API provides programmatic access to PagerDuty incidents, services, escalation policies, schedules, and users.
PagerDuty Events API
The PagerDuty Events API is a system for triggering, acknowledging, and resolving alerts from monitoring tools and other data sources.
Features
REST API for incidents, services, escalations, and on-call schedules
Events API v2 for inbound alert ingestion (480 events/min/integration_key)
Webhooks v3 with HMAC signing
750+ integrations with monitoring, ticketing, and chat tools
Free tier up to 5 users with 1 schedule and 1 escalation policy
Professional plan at $21/user/month with chat and Major Incident Workflow
Business plan at $41/user/month with custom incident types and ITSM integrations
Enterprise plan with incident workflows, post-incident reviews, ServiceNow sync
PagerDuty Advance AI credits (1k/5k/20k by tier)
Rundeck Automation (separate licensing)
Status Pages (external up to 250/500 subscribers by tier)
Internal Status Pages (Business+)
REST API default rate of 960 req/min/token
Analytics API rate-limited to 5 req/min/token
Single Sign-On (Pro+) and SCIM provisioning
Event Specifications
PagerDuty Events
AsyncAPI description of PagerDuty's event-driven surface. Two complementary channels are modelled: 1. Outbound V3 Webhooks — PagerDuty POSTs a JSON envelope to subscriber URLs w...
ASYNCAPIResources
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