PagerDuty Incidents API

An incident represents a problem or an issue that needs to be addressed and resolved. Incidents trigger on a service, which prompts notifications to go out to on-call responders per the service's escalation policy.

Business capability
Incident Response Management BC-4220.30

Operations 26

GET /incidents PagerDuty List incidents #
PUT /incidents PagerDuty Manage incidents #
POST /incidents PagerDuty Create an Incident #
GET /incidents/{id} PagerDuty Get an incident #
PUT /incidents/{id} PagerDuty Update an incident #
GET /incidents/{id}/alerts PagerDuty List alerts for an incident #
PUT /incidents/{id}/alerts PagerDuty Manage alerts #
GET /incidents/{id}/alerts/{alert_id} PagerDuty Get an alert #
PUT /incidents/{id}/alerts/{alert_id} PagerDuty Update an alert #
PUT /incidents/{id}/business_services/{business_service_id}/impacts PagerDuty Manually change an Incident's Impact on a Business Service #
GET /incidents/{id}/business_services/impacts PagerDuty List Business Services impacted by the given Incident #
GET /incidents/{id}/custom_fields/values PagerDuty Get Custom Field Values #
PUT /incidents/{id}/custom_fields/values PagerDuty Update Custom Field Values #
GET /incidents/{id}/log_entries PagerDuty List log entries for an incident #
PUT /incidents/{id}/merge PagerDuty Merge incidents #
GET /incidents/{id}/notes PagerDuty List notes for an incident #
POST /incidents/{id}/notes PagerDuty Create a note on an incident #
GET /incidents/{id}/outlier_incident PagerDuty Get Outlier Incident #
GET /incidents/{id}/past_incidents PagerDuty Get Past Incidents #
GET /incidents/{id}/related_incidents PagerDuty Get Related Incidents #
POST /incidents/{id}/responder_requests PagerDuty Create a responder request for an incident #
POST /incidents/{id}/snooze PagerDuty Snooze an incident #
POST /incidents/{id}/status_updates PagerDuty Create a status update on an incident #
GET /incidents/{id}/status_updates/subscribers PagerDuty List Notification Subscribers #
POST /incidents/{id}/status_updates/subscribers PagerDuty Add Notification Subscribers #
POST /incidents/{id}/status_updates/unsubscribe PagerDuty Remove Notification Subscriber #

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OpenAPI Specification

pagerduty-incidents-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  description: 'This document describes the PagerDuty REST APIs.


    For guides and examples please visit our Documentation.


    Our REST APIs are defined in OpenAPI v3.x. You can view the schema at github.com/PagerDuty/api-schema.


    Note that properties in some schemas have fields not shown by default such as `readOnly`, `format`, and `default`. Hover your cursor over the right column that looks like `optional+1` to see the full list of fields.'
  contact:
    name: PagerDuty Support
    url: http://www.pagerduty.com/support
    email: support@pagerduty.com
  title: PagerDuty Incidents API
  version: 2.0.0
servers:
- url: https://api.pagerduty.com
  description: PagerDuty V2 API.
security:
- api_key: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/pagerduty/refs/heads/main/openapi/pagerduty-incidents-api-openapi.yml