PagerDuty · Pricing Plans
Pagerduty Plans Pricing
PagerDuty per-user-per-month pricing across four tiers. Annual billing saves ~25%.
Pagerduty Plans Pricing is the machine-readable pricing-plan profile for PagerDuty on the APIs.io network, conforming to the API Commons Plans specification.
It defines 4 plans, covering freemium, paid, and enterprise tiers, with named plans including Free, Professional, Business, Enterprise.
Tagged areas include Incident Response, On-Call, and Observability.
4 Plans
API Commons Plans
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Incident ResponseOn-CallObservability
Plans
Free
freemium
Up to 5 users; basic on-call.
Users (user · month)
0.00 USD
International phone/SMS notifications (notification · month)
0.00 USD
- 1 on-call schedule
- 1 escalation policy
- 750+ integrations
- Email and push notifications
Professional
paid
$21/user/month annual.
Per user (user · month)
21.00 USD
- Basic chat experience (Slack, Microsoft Teams)
- Major Incident Workflow Template
- External Status Page (up to 250 subscribers)
- 2 predefined Incident Roles
- 3 predefined Incident Types
- PagerDuty Advance (1,000 credits)
Business
paid
$41/user/month annual.
Per user (user · month)
41.00 USD
- Custom Fields
- Up to 3 custom Incident Types
- Advanced ITSM integrations
- Multi-year historical data access
- Internal Status Pages
- External Status Page (up to 500 subscribers)
- PagerDuty Advance (5,000 credits)
Enterprise
enterprise
Custom pricing.
Per user (custom) (user · month)
custom USD
- Full chat experience with premium Slack actions
- Incident workflows with conditionals/loops/delays
- 10 custom Incident Roles
- Incident Tasks
- Up to 100 custom Incident Types
- Post-Incident Reviews
- PagerDuty Advance (20,000 credits)
- Bi-directional ServiceNow custom field sync