Okendo

aid: okendo
name: Okendo
description: 'Okendo is a customer-marketing platform for ecommerce brands, centered on the Shopify ecosystem, that unifies
  product reviews and ratings, loyalty programs, referrals, quizzes and surveys to drive conversion and repeat purchases.
  For developers Okendo exposes two REST surfaces: a server-side Merchant (Enterprise) REST API (https://api.okendo.io/enterprise,
  HTTP Basic auth plus a dated okendo-api-version header) for reviews moderation, loyalty, customers, surveys, quizzes, settings
  and webhook management; and a public Storefront REST API for reading published reviews, aggregates, media and Q&A. It also
  ships embeddable on-site widgets, a Storefront Javascript API, and first-party Vue and Shopify Hydrogen component packages,
  plus a webhook event stream across reviews, loyalty, surveys, quizzes and referrals.'
url: https://raw.githubusercontent.com/api-evangelist/okendo/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://www.okendo.io/favicon.ico
x-type: company
x-source: vc-portfolio
x-backed-by:
- index-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-09-06'
x-docs-platform: docusaurus
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-10-04
tags:
- Company
- Business Applications
- Reviews
- Ratings
- E-Commerce
- Loyalty
- Customer Marketing
- Shopify
- Webhook
- Loyalty & Incentives
tags_raw:
- Company
- Business Applications
- Reviews
- Ratings
- Ecommerce
- Loyalty
- Customer Marketing
- Shopify
- Webhooks
- Loyalty & Incentives
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Okendo Merchant REST API
  description: Server-side Enterprise REST API for managing reviews (list/get/update/reply), review groups, customers and
    profiles, loyalty (rules, transactions, VIP tiers, coupons), survey and quiz responses, translation settings and webhook
    subscriptions. Authenticated with HTTP Basic and a dated okendo-api-version header.
  humanURL: https://docs.okendo.io/merchant-rest-api
  baseURL: https://api.okendo.io/enterprise
  properties:
  - type: Documentation
    url: https://docs.okendo.io/merchant-rest-api
  - type: GettingStarted
    url: https://docs.okendo.io/merchant-rest-api/quick-start
  - type: APIReference
    url: https://docs.okendo.io/merchant-rest-api/endpoints
  - type: Authentication
    url: authentication/okendo-authentication.yml
- name: Okendo Storefront REST API
  description: Public, unauthenticated read API (scoped by okendo_user_id in the path) for displaying published reviews, review
    aggregates, review media, AI review summaries/keywords and product questions across products, collections and the whole
    store.
  humanURL: https://docs.okendo.io/on-site/storefront-rest-api
  baseURL: https://api.okendo.io/v1
  properties:
  - type: Documentation
    url: https://docs.okendo.io/on-site/storefront-rest-api
  - type: GettingStarted
    url: https://docs.okendo.io/on-site/storefront-rest-api/quick-start
  - type: APIReference
    url: https://docs.okendo.io/on-site/storefront-rest-api/endpoints
common:
- type: Website
  url: https://www.okendo.io/
- type: DeveloperPortal
  url: https://docs.okendo.io/
- type: Documentation
  url: https://docs.okendo.io/
- type: APIReference
  url: https://docs.okendo.io/merchant-rest-api/endpoints
- type: GettingStarted
  url: https://docs.okendo.io/merchant-rest-api/quick-start
- type: Support
  url: https://support.okendo.io
- type: Blog
  url: https://okendo.io/resources/blog/
- type: Pricing
  url: https://okendo.io/pricing/
- type: TermsOfService
  url: https://okendo.io/legal-merchants/
- type: PrivacyPolicy
  url: https://okendo.io/legal-end-users/
- type: StatusPage
  url: https://status.okendo.io/
- type: Security
  url: https://okendo.io/security/
- type: TrustCenter
  url: security/okendo-trust-center.yml
- type: Compliance
  url: https://trust.okendo.io/
- type: Authentication
  url: authentication/okendo-authentication.yml
- type: Conventions
  url: conventions/okendo-conventions.yml
- type: Webhooks
  url: asyncapi/okendo-webhooks.yml
- type: Packages
  url: packages/okendo-packages.yml
- type: SDKs
  url: packages/okendo-packages.yml
- type: Components
  url: components/okendo-components.yml
- type: X-MCPServerCandidate
  url: mcp/okendo-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/okendo-llms.txt
- type: Lifecycle
  url: lifecycle/okendo-lifecycle.yml
- type: Conformance
  url: conformance/okendo-conformance.yml
- type: DataModel
  url: data-model/okendo-data-model.yml
- type: DomainSecurity
  url: security/okendo-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/okendo-vulnerability-disclosure.yml
- type: AgentSkill
  url: skills/_index.yml
- name: MCP Documentation
  url: https://support.okendo.io/en/articles/12672009-connect-your-okendo-mcp-server-to-chatgpt-and-claude
  type: MCPDocumentation
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 17
  pass: local-v1