Okendo website screenshot

Okendo

Okendo is a customer-marketing platform for ecommerce brands, centered on the Shopify ecosystem, that unifies product reviews and ratings, loyalty programs, referrals, quizzes and surveys to drive conversion and repeat purchases. For developers Okendo exposes two REST surfaces: a server-side Merchant (Enterprise) REST API (https://api.okendo.io/enterprise, HTTP Basic auth plus a dated okendo-api-version header) for reviews moderation, loyalty, customers, surveys, quizzes, settings and webhook management; and a public Storefront REST API for reading published reviews, aggregates, media and Q&A. It also ships embeddable on-site widgets, a Storefront Javascript API, and first-party Vue and Shopify Hydrogen component packages, plus a webhook event stream across reviews, loyalty, surveys, quizzes and referrals.

Okendo publishes 2 APIs on the APIs.io network. Tagged areas include Company, Business Applications, Reviews, Ratings, and E-Commerce.

The Okendo catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Okendo’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, authentication, and 22 more developer resources.

36.5/100 thin ▬ flat Agent 21/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
2 APIs
CompanyBusiness ApplicationsReviewsRatingsE-CommerceLoyaltyCustomer MarketingShopifyWebhook

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/okendo: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Okendo Merchant REST API

Server-side Enterprise REST API for managing reviews (list/get/update/reply), review groups, customers and profiles, loyalty (rules, transactions, VIP tiers, coupons), survey an...

Okendo Storefront REST API

Public, unauthenticated read API (scoped by okendo_user_id in the path) for displaying published reviews, review aggregates, review media, AI review summaries/keywords and produ...

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Okendo Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Okendo Authentication

http · 2 schemes

SECURITY

Okendo Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Okendo Vulnerability Disclosure

disclosure policy published

SECURITY

Okendo Trust Center

SOC 2, GDPR

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

Documentation 3

Reference material describing how the API behaves

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Build 2

SDKs, sample code, and the tooling you integrate with

Access & Security 6

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: okendo
name: Okendo
description: 'Okendo is a customer-marketing platform for ecommerce brands, centered on the Shopify ecosystem, that unifies
  product reviews and ratings, loyalty programs, referrals, quizzes and surveys to drive conversion and repeat purchases.
  For developers Okendo exposes two REST surfaces: a server-side Merchant (Enterprise) REST API (https://api.okendo.io/enterprise,
  HTTP Basic auth plus a dated okendo-api-version header) for reviews moderation, loyalty, customers, surveys, quizzes, settings
  and webhook management; and a public Storefront REST API for reading published reviews, aggregates, media and Q&A. It also
  ships embeddable on-site widgets, a Storefront Javascript API, and first-party Vue and Shopify Hydrogen component packages,
  plus a webhook event stream across reviews, loyalty, surveys, quizzes and referrals.'
url: https://raw.githubusercontent.com/api-evangelist/okendo/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://www.okendo.io/favicon.ico
x-type: company
x-source: vc-portfolio
x-backed-by:
- index-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-09-06'
tags:
- Company
- Business Applications
- Reviews
- Ratings
- E-Commerce
- Loyalty
- Customer Marketing
- Shopify
- Webhook
tags_raw:
- Company
- Business Applications
- Reviews
- Ratings
- Ecommerce
- Loyalty
- Customer Marketing
- Shopify
- Webhooks
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Okendo Merchant REST API
  description: Server-side Enterprise REST API for managing reviews (list/get/update/reply), review groups, customers and
    profiles, loyalty (rules, transactions, VIP tiers, coupons), survey and quiz responses, translation settings and webhook
    subscriptions. Authenticated with HTTP Basic and a dated okendo-api-version header.
  humanURL: https://docs.okendo.io/merchant-rest-api
  baseURL: https://api.okendo.io/enterprise
  properties:
  - type: Documentation
    url: https://docs.okendo.io/merchant-rest-api
  - type: GettingStarted
    url: https://docs.okendo.io/merchant-rest-api/quick-start
  - type: APIReference
    url: https://docs.okendo.io/merchant-rest-api/endpoints
  - type: Authentication
    url: authentication/okendo-authentication.yml
- name: Okendo Storefront REST API
  description: Public, unauthenticated read API (scoped by okendo_user_id in the path) for displaying published reviews, review
    aggregates, review media, AI review summaries/keywords and product questions across products, collections and the whole
    store.
  humanURL: https://docs.okendo.io/on-site/storefront-rest-api
  baseURL: https://api.okendo.io/v1
  properties:
  - type: Documentation
    url: https://docs.okendo.io/on-site/storefront-rest-api
  - type: GettingStarted
    url: https://docs.okendo.io/on-site/storefront-rest-api/quick-start
  - type: APIReference
    url: https://docs.okendo.io/on-site/storefront-rest-api/endpoints
common:
- type: Website
  url: https://www.okendo.io/
- type: DeveloperPortal
  url: https://docs.okendo.io/
- type: Documentation
  url: https://docs.okendo.io/
- type: APIReference
  url: https://docs.okendo.io/merchant-rest-api/endpoints
- type: GettingStarted
  url: https://docs.okendo.io/merchant-rest-api/quick-start
- type: Support
  url: https://support.okendo.io
- type: Blog
  url: https://okendo.io/resources/blog/
- type: Pricing
  url: https://okendo.io/pricing/
- type: TermsOfService
  url: https://okendo.io/legal-merchants/
- type: PrivacyPolicy
  url: https://okendo.io/legal-end-users/
- type: StatusPage
  url: https://status.okendo.io/
- type: Security
  url: https://okendo.io/security/
- type: TrustCenter
  url: security/okendo-trust-center.yml
- type: Compliance
  url: https://trust.okendo.io/
- type: Authentication
  url: authentication/okendo-authentication.yml
- type: Conventions
  url: conventions/okendo-conventions.yml
- type: Webhooks
  url: asyncapi/okendo-webhooks.yml
- type: Packages
  url: packages/okendo-packages.yml
- type: SDKs
  url: packages/okendo-packages.yml
- type: Components
  url: components/okendo-components.yml
- type: X-MCPServerCandidate
  url: mcp/okendo-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/okendo-llms.txt
- type: Lifecycle
  url: lifecycle/okendo-lifecycle.yml
- type: Conformance
  url: conformance/okendo-conformance.yml
- type: DataModel
  url: data-model/okendo-data-model.yml
- type: DomainSecurity
  url: security/okendo-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/okendo-vulnerability-disclosure.yml
- type: AgentSkill
  url: skills/_index.yml
- name: MCP Documentation
  url: https://support.okendo.io/en/articles/12672009-connect-your-okendo-mcp-server-to-chatgpt-and-claude
  type: MCPDocumentation
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 17
  pass: local-v1

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