Okendo

Okendo is a customer-marketing platform for ecommerce brands, centered on the Shopify ecosystem, that unifies product reviews and ratings, loyalty programs, referrals, quizzes and surveys to drive conversion and repeat purchases. For developers Okendo exposes two REST surfaces: a server-side Merchant (Enterprise) REST API (https://api.okendo.io/enterprise, HTTP Basic auth plus a dated okendo-api-version header) for reviews moderation, loyalty, customers, surveys, quizzes, settings and webhook management; and a public Storefront REST API for reading published reviews, aggregates, media and Q&A. It also ships embeddable on-site widgets, a Storefront Javascript API, and first-party Vue and Shopify Hydrogen component packages, plus a webhook event stream across reviews, loyalty, surveys, quizzes and referrals.

Okendo publishes 2 APIs on the APIs.io network. Tagged areas include Company, Business Applications, Reviews, Ratings, and Ecommerce.

The Okendo catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Okendo’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, authentication, and 21 more developer resources.

43.6/100 thin ▬ flat Agent 32/100 agent aware Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
2 APIs 1 MCP Servers
CompanyBusiness ApplicationsReviewsRatingsEcommerceLoyaltyCustomer MarketingShopifyWebhooks

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 43.6/100 · thin
Contract Quality 5.7 / 25
Developer Ergonomics 14.8 / 20
Commercial Clarity 9.5 / 20
Operational Transparency 4.4 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 32/100 · agent aware
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/okendo: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Okendo Merchant REST API

Server-side Enterprise REST API for managing reviews (list/get/update/reply), review groups, customers and profiles, loyalty (rules, transactions, VIP tiers, coupons), survey an...

Okendo Storefront REST API

Public, unauthenticated read API (scoped by okendo_user_id in the path) for displaying published reviews, review aggregates, review media, AI review summaries/keywords and produ...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

okendo-mcp.yml

MCP SERVER

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Okendo Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Okendo Authentication

http · 2 schemes

SECURITY

Okendo Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Okendo Vulnerability Disclosure

disclosure policy published

SECURITY

Okendo Trust Center

SOC 2, GDPR

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Build 2

SDKs, sample code, and the tooling you integrate with

Access & Security 6

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: okendo
name: Okendo
description: 'Okendo is a customer-marketing platform for ecommerce brands, centered on the Shopify ecosystem, that unifies
  product reviews and ratings, loyalty programs, referrals, quizzes and surveys to drive conversion and repeat purchases.
  For developers Okendo exposes two REST surfaces: a server-side Merchant (Enterprise) REST API (https://api.okendo.io/enterprise,
  HTTP Basic auth plus a dated okendo-api-version header) for reviews moderation, loyalty, customers, surveys, quizzes, settings
  and webhook management; and a public Storefront REST API for reading published reviews, aggregates, media and Q&A. It also
  ships embeddable on-site widgets, a Storefront Javascript API, and first-party Vue and Shopify Hydrogen component packages,
  plus a webhook event stream across reviews, loyalty, surveys, quizzes and referrals.'
url: https://raw.githubusercontent.com/api-evangelist/okendo/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://www.okendo.io/favicon.ico
x-type: company
x-source: vc-portfolio
x-backed-by:
- index-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-20'
tags:
- Company
- Business Applications
- Reviews
- Ratings
- Ecommerce
- Loyalty
- Customer Marketing
- Shopify
- Webhooks
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Okendo Merchant REST API
  description: Server-side Enterprise REST API for managing reviews (list/get/update/reply), review groups, customers and
    profiles, loyalty (rules, transactions, VIP tiers, coupons), survey and quiz responses, translation settings and webhook
    subscriptions. Authenticated with HTTP Basic and a dated okendo-api-version header.
  humanURL: https://docs.okendo.io/merchant-rest-api
  baseURL: https://api.okendo.io/enterprise
  properties:
  - type: Documentation
    url: https://docs.okendo.io/merchant-rest-api
  - type: GettingStarted
    url: https://docs.okendo.io/merchant-rest-api/quick-start
  - type: APIReference
    url: https://docs.okendo.io/merchant-rest-api/endpoints
  - type: Authentication
    url: authentication/okendo-authentication.yml
- name: Okendo Storefront REST API
  description: Public, unauthenticated read API (scoped by okendo_user_id in the path) for displaying published reviews, review
    aggregates, review media, AI review summaries/keywords and product questions across products, collections and the whole
    store.
  humanURL: https://docs.okendo.io/on-site/storefront-rest-api
  baseURL: https://api.okendo.io/v1
  properties:
  - type: Documentation
    url: https://docs.okendo.io/on-site/storefront-rest-api
  - type: GettingStarted
    url: https://docs.okendo.io/on-site/storefront-rest-api/quick-start
  - type: APIReference
    url: https://docs.okendo.io/on-site/storefront-rest-api/endpoints
common:
- type: Website
  url: https://www.okendo.io/
- type: DeveloperPortal
  url: https://docs.okendo.io/
- type: Documentation
  url: https://docs.okendo.io/
- type: APIReference
  url: https://docs.okendo.io/merchant-rest-api/endpoints
- type: GettingStarted
  url: https://docs.okendo.io/merchant-rest-api/quick-start
- type: Support
  url: https://support.okendo.io
- type: Blog
  url: https://okendo.io/resources/blog/
- type: Pricing
  url: https://okendo.io/pricing/
- type: TermsOfService
  url: https://okendo.io/legal-merchants/
- type: PrivacyPolicy
  url: https://okendo.io/legal-end-users/
- type: StatusPage
  url: https://status.okendo.io/
- type: Security
  url: https://okendo.io/security/
- type: TrustCenter
  url: security/okendo-trust-center.yml
- type: Compliance
  url: https://trust.okendo.io/
- type: Authentication
  url: authentication/okendo-authentication.yml
- type: Conventions
  url: conventions/okendo-conventions.yml
- type: Webhooks
  url: asyncapi/okendo-webhooks.yml
- type: Packages
  url: packages/okendo-packages.yml
- type: SDKs
  url: packages/okendo-packages.yml
- type: Components
  url: components/okendo-components.yml
- type: MCPServer
  url: mcp/okendo-mcp.yml
- type: LLMsTxt
  url: llms/okendo-llms.txt
- type: Lifecycle
  url: lifecycle/okendo-lifecycle.yml
- type: Conformance
  url: conformance/okendo-conformance.yml
- type: DataModel
  url: data-model/okendo-data-model.yml
- type: DomainSecurity
  url: security/okendo-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/okendo-vulnerability-disclosure.yml
- type: AgentSkill
  url: skills/_index.yml
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 17
  pass: local-v1