Okendo Webhooks

generated: '2026-07-20'
method: searched
type: Webhooks
source: https://docs.okendo.io/webhooks/topics
docs:
  getting_started: https://docs.okendo.io/webhooks/getting-started
  topics: https://docs.okendo.io/webhooks/topics
  management_api: https://docs.okendo.io/merchant-rest-api/endpoints/webhooks
summary: >-
  Okendo delivers JSON webhook events for reviews, loyalty, surveys, quizzes and
  referrals. Subscriptions are managed via the Merchant REST API
  (/webhook_subscriptions); each subscription returns a webhookSecret used to
  verify event authenticity.
payload:
  format: json
  fields:
    resource: Object containing event-specific data
    resourceType: Identifies resource category
    sequenceNumber: Unique event identifier
    topic: Event action (create/update/delete)
    version: API version, e.g. '2025-02-01'
  verification: webhookSecret (returned on subscription create / rotate_secret)
management_operations:
- listWebhookSubscriptions
- createWebhookSubscription
- getWebhookSubscription
- updateWebhookSubscription
- deleteWebhookSubscription
- rotateWebhookSecret
topics:
- {name: review.create, description: Product review submitted}
- {name: review.update, description: Product review edited}
- {name: review.delete, description: Product review removed}
- {name: loyalty_customer.create, description: Loyalty program member enrolled}
- {name: loyalty_customer.update, description: Loyalty program member details changed}
- {name: loyalty_customer.delete, description: Loyalty program member deleted}
- {name: loyalty_earning_transaction.create, description: Points earned from customer action}
- {name: loyalty_earning_transaction.update, description: Points earning transaction modified}
- {name: loyalty_earning_transaction.delete, description: Points earning transaction removed}
- {name: loyalty_redemption_transaction.create, description: Points converted to reward}
- {name: loyalty_redemption_transaction.update, description: Points redemption modified}
- {name: loyalty_redemption_transaction.delete, description: Points redemption removed}
- {name: loyalty_adjustment_transaction.create, description: Manual loyalty points adjustment created}
- {name: loyalty_adjustment_transaction.update, description: Manual loyalty points adjustment modified}
- {name: loyalty_adjustment_transaction.delete, description: Manual loyalty points adjustment removed}
- {name: survey_response.create, description: Survey completion recorded}
- {name: survey_response.update, description: Survey response modified}
- {name: survey_response.delete, description: Survey response removed}
- {name: quiz_response.create, description: Quiz completion recorded}
- {name: quiz_response.update, description: Quiz response changed}
- {name: quiz_response.delete, description: Quiz response deleted}
- {name: referral.create, description: Referral initiated}
- {name: referral.update, description: Referral status changed}
- {name: referral.delete, description: Referral removed}