Glia (fka SaleMove) website screenshot

Glia (fka SaleMove)

Glia (formerly SaleMove) is a digital customer service and unified interaction management platform purpose-built for banks, credit unions, and other financial institutions. Its ChannelLess platform combines voice AI, digital self-service, live chat and messaging, co-browsing, secure video, and workforce analytics into a single engagement stack so frontline agents can move across channels within one conversation. Glia also ships Glia Functions — a serverless JavaScript platform (workerd runtime) similar to AWS Lambda or Cloudflare Workers — plus first-party iOS, Android, and web SDKs for embedding customer service into apps, and a REST API (api.glia.com) with a bearer-token authentication model. Developer tooling includes the Glia Functions CLI and an embedded Model Context Protocol (MCP) server that exposes 23 tools for AI assistants to manage functions.

Glia (fka SaleMove) publishes 1 API on the APIs.io network. Tagged areas include Company, Customer Service, Customer Support, Digital Customer Service, and Contact Center.

Glia (fka SaleMove)’s developer surface includes documentation, engineering blog, pricing, support, authentication, CLI, and 17 more developer resources.

39.0/100 thin ▬ flat Agent 25/100 agent aware Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
1 APIs 1 MCP Servers
CompanyCustomer ServiceCustomer SupportDigital Customer ServiceContact CenterConversational AIVoice AICo-BrowsingFinancial ServicesBankingServerlessSDK

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 39.0/100 · thin
Contract Quality 0.0 / 25
Developer Ergonomics 11.3 / 20
Commercial Clarity 9.5 / 20
Operational Transparency 2.1 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 25/100 · agent aware
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/glia-fka-salemove: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Glia Platform API

Glia's REST API for managing engagements, operators, sites, and Glia Functions. Authenticates via a bearer token exchanged from a Site ID and API Key (POST /operator_authenticat...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Glia Fka Salemove Authentication

bearer/apiKey · 2 schemes

SECURITY

Glia Fka Salemove Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Glia Fka Salemove Trust Center

SOC 2 Type 2, SOC 1, SOC 3, PCI DSS, HIPAA/HITECH, ISO/IEC 27001, FedRAMP/FISMA, CCPA, SSAE-16

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

Build 4

SDKs, sample code, and the tooling you integrate with

Access & Security 6

Authentication, authorization, and security posture

Operate 1

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: glia-fka-salemove
name: Glia (fka SaleMove)
description: Glia (formerly SaleMove) is a digital customer service and unified interaction management platform purpose-built
  for banks, credit unions, and other financial institutions. Its ChannelLess platform combines voice AI, digital self-service,
  live chat and messaging, co-browsing, secure video, and workforce analytics into a single engagement stack so frontline
  agents can move across channels within one conversation. Glia also ships Glia Functions — a serverless JavaScript platform
  (workerd runtime) similar to AWS Lambda or Cloudflare Workers — plus first-party iOS, Android, and web SDKs for embedding
  customer service into apps, and a REST API (api.glia.com) with a bearer-token authentication model. Developer tooling includes
  the Glia Functions CLI and an embedded Model Context Protocol (MCP) server that exposes 23 tools for AI assistants to manage
  functions.
url: https://raw.githubusercontent.com/api-evangelist/glia-fka-salemove/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://www.glia.com/favicon.ico
x-type: company
x-source: vc-portfolio
x-backed-by:
- insight-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Customer Service
- Customer Support
- Digital Customer Service
- Contact Center
- Conversational AI
- Voice AI
- Co-Browsing
- Financial Services
- Banking
- Serverless
- SDK
apis:
- name: Glia Platform API
  description: Glia's REST API for managing engagements, operators, sites, and Glia Functions. Authenticates via a bearer
    token exchanged from a Site ID and API Key (POST /operator_authentication/tokens).
  humanURL: https://docs.glia.com
  baseURL: https://api.glia.com
  properties:
  - type: Documentation
    url: https://docs.glia.com
  - type: Authentication
    url: authentication/glia-fka-salemove-authentication.yml
  - type: Conventions
    url: conventions/glia-fka-salemove-conventions.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.glia.com/
- type: DeveloperPortal
  url: https://docs.glia.com
- type: Documentation
  url: https://docs.glia.com
- type: Blog
  url: https://www.glia.com/blog
- type: Pricing
  url: https://www.glia.com/pricing
- type: Support
  url: https://www.glia.com/contact-us
- type: TermsOfService
  url: https://www.glia.com/security-compliance/terms-of-service
- type: PrivacyPolicy
  url: https://www.glia.com/security-compliance/privacy-policy
- type: GitHubOrganization
  url: https://github.com/salemove
- type: Authentication
  url: authentication/glia-fka-salemove-authentication.yml
- type: Conventions
  url: conventions/glia-fka-salemove-conventions.yml
- type: Packages
  url: packages/glia-fka-salemove-packages.yml
- type: SDKs
  url: packages/glia-fka-salemove-packages.yml
- type: CLI
  url: cli/glia-fka-salemove-cli.yml
- type: MCPServer
  url: mcp/glia-fka-salemove-mcp.yml
- type: WellKnown
  url: well-known/glia-fka-salemove-well-known.yml
- type: LLMsTxt
  url: llms/glia-fka-salemove-llms.txt
- type: DomainSecurity
  url: security/glia-fka-salemove-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/glia-fka-salemove-vulnerability-disclosure.yml
- type: Security
  url: https://www.glia.com/security-bounty
- type: TrustCenter
  url: security/glia-fka-salemove-trust-center.yml
- type: Conformance
  url: conformance/glia-fka-salemove-conformance.yml
- type: Compliance
  url: https://www.glia.com/security
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence