CrossEngage

aid: crossenagage
name: CrossEngage
description: CrossEngage is a Berlin-based customer data and cross-channel marketing platform (a Customer Data Platform /
  CDP) founded in 2015 and backed by Earlybird Venture Capital. It unifies first-party customer data into 360-degree profiles,
  builds no-code predictive AI/ML models for customer lifetime value and behavior, manages audiences with drag-and-drop segmentation,
  and orchestrates real-time cross-channel customer journeys across email, push, SMS, WhatsApp and webhooks. Following its
  acquisition by Spotler, the product is sold as Spotler Activate Pro. CrossEngage exposes six REST APIs on api.crossengage.io
  — User Management v1 and v2, Product Feed, Raw Export, Statistics and File Attachments — totalling 37 operations. Five are
  published as API Blueprint documents and one (Product Feed) as Swagger 2.0, all served from Apiary and embedded in the reference
  site at api.documentation.crossengage.io. Authentication is a static X-XNG-AuthToken header paired with a required X-XNG-ApiVersion
  header; there is no OAuth surface. Product documentation is published at documentation.crossengage.io, which serves a first-party
  llms.txt index of all 219 pages.
url: https://raw.githubusercontent.com/api-evangelist/crossenagage/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://api.documentation.crossengage.io/wp-content/uploads/cropped-favicon-96x96-1-192x192.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- earlybird
x-tier: profile
x-tier-reason: live-api-found
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Customer Data Platform
- Marketing
- Customer Engagement
- Marketing Automation
- Cross-Channel
- Personalization
- Predictive Analytics
- Segmentation
- Campaign Management
- Product Feed
- Data Export
- Webhooks
- Web Tracking
- Germany
apis:
- aid: crossenagage:user-management-v2
  name: CrossEngage User Management API v2
  description: 'Asynchronous customer profile API — create, update and delete single users, batch up to 1,000 users per call,
    look a user up by id or by email plus business unit, and poll a tracking id for terminal status. This is the primary data-in
    path for the CDP and the version CrossEngage recommends over v1. Six operations, published as an API Blueprint on Apiary.
    Requires the Master API key and X-XNG-ApiVersion: 2.'
  humanURL: https://usermanagementv2.docs.apiary.io/
  baseURL: https://api.crossengage.io
  tags:
  - Customer Data Platform
  - User Management
  - Customer Profiles
  - Asynchronous
  properties:
  - type: OpenAPI
    url: openapi/crossenagage-user-management-v2-openapi.yml
  - type: APIBlueprint
    url: blueprint/crossenagage-user-management-v2.apib
  - type: Overlay
    url: overlays/crossenagage-user-management-v2-overlay.yaml
  - type: APIReference
    url: https://usermanagementv2.docs.apiary.io/
  - type: Documentation
    url: https://api.documentation.crossengage.io/
  - type: Authentication
    url: authentication/crossenagage-authentication.yml
- aid: crossenagage:user-management-v1
  name: CrossEngage User Management API v1
  description: 'Synchronous predecessor to v2, still fully documented and still monitored as its own status-page component.
    Broader in surface than v2: user attribute definitions (create/list/fetch/delete), lead capture, individual and bulk user
    management, behavioural event ingestion, and opt-out / blacklist consent status. Fifteen operations, published as an API
    Blueprint on Apiary. No deprecation or sunset date has been announced.'
  humanURL: https://usermanagementv1.docs.apiary.io/
  baseURL: https://api.crossengage.io
  tags:
  - Customer Data Platform
  - User Management
  - Events
  - Consent Management
  - Attributes
  properties:
  - type: OpenAPI
    url: openapi/crossenagage-user-management-v1-openapi.yml
  - type: APIBlueprint
    url: blueprint/crossenagage-user-management-v1.apib
  - type: Overlay
    url: overlays/crossenagage-user-management-v1-overlay.yaml
  - type: APIReference
    url: https://usermanagementv1.docs.apiary.io/
  - type: Documentation
    url: https://api.documentation.crossengage.io/
  - type: Authentication
    url: authentication/crossenagage-authentication.yml
- aid: crossenagage:product-feed
  name: CrossEngage Product Feed API
  description: Real-time product catalogue API backing message personalization — page through products, fetch, upsert and
    delete by SKU. The only CrossEngage API published as a native Swagger 2.0 document rather than an API Blueprint, so its
    schemas are the provider's own. Four operations. Complements the (S)FTP file feed, which the provider recommends for bulk
    loads. A public Postman collection is published for it.
  humanURL: https://productfeedapiv1.docs.apiary.io/
  baseURL: https://api.crossengage.io/product-feed/v1
  tags:
  - Product Catalog
  - Personalization
  - E-commerce
  - Product Feed
  properties:
  - type: OpenAPI
    url: openapi/crossenagage-product-feed-openapi.yml
  - type: Overlay
    url: overlays/crossenagage-product-feed-overlay.yaml
  - type: APIReference
    url: https://productfeedapiv1.docs.apiary.io/
  - type: Documentation
    url: https://api.documentation.crossengage.io/
  - type: Authentication
    url: authentication/crossenagage-authentication.yml
- aid: crossenagage:raw-export
  name: CrossEngage Raw Export API
  description: Asynchronous bulk data-out API for user and event data. List and inspect the (S)FTP export destinations and
    CALLBACK webhook destinations configured on the account, list event classes, request an export, poll or cancel it. Enforces
    a deliberate 3-hour freshness gap so late or out-of-order events are never skipped. Seven operations, published as an
    API Blueprint on Apiary.
  humanURL: https://userseventsexportapiv1.docs.apiary.io/
  baseURL: https://api.crossengage.io
  tags:
  - Data Export
  - ETL
  - Analytics
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/crossenagage-raw-export-v1-openapi.yml
  - type: APIBlueprint
    url: blueprint/crossenagage-raw-export-v1.apib
  - type: Overlay
    url: overlays/crossenagage-raw-export-v1-overlay.yaml
  - type: APIReference
    url: https://userseventsexportapiv1.docs.apiary.io/
  - type: Documentation
    url: https://api.documentation.crossengage.io/
  - type: Authentication
    url: authentication/crossenagage-authentication.yml
- aid: crossenagage:statistics
  name: CrossEngage Statistics API
  description: Synchronous reporting API for story, campaign and message performance. Discover the KPI catalogue configured
    on the account, then request detailed per-entity or overall roll-up statistics for up to 30 entities per call. Four operations,
    published as an API Blueprint on Apiary. Uses the Public API key rather than the Master key.
  humanURL: https://statisticsapi1.docs.apiary.io/
  baseURL: https://api.crossengage.io/statistics
  tags:
  - Analytics
  - Reporting
  - Campaign Management
  - Statistics
  properties:
  - type: OpenAPI
    url: openapi/crossenagage-statistics-v1-openapi.yml
  - type: APIBlueprint
    url: blueprint/crossenagage-statistics-v1.apib
  - type: Overlay
    url: overlays/crossenagage-statistics-v1-overlay.yaml
  - type: APIReference
    url: https://statisticsapi1.docs.apiary.io/
  - type: Documentation
    url: https://api.documentation.crossengage.io/
  - type: Authentication
    url: authentication/crossenagage-authentication.yml
- aid: crossenagage:file-attachments
  name: CrossEngage File Attachments API
  description: 'Single-operation API for uploading files to be attached to messages sent through stories or campaigns. A paid
    add-on enabled per account through a customer success representative. Published as an API Blueprint on Apiary; uses the
    Public API key and X-XNG-ApiVersion: 2.'
  humanURL: https://fileattachmentsv1.docs.apiary.io/
  baseURL: https://api.crossengage.io
  tags:
  - File Upload
  - Messaging
  - Attachments
  properties:
  - type: OpenAPI
    url: openapi/crossenagage-file-attachments-v1-openapi.yml
  - type: APIBlueprint
    url: blueprint/crossenagage-file-attachments-v1.apib
  - type: Overlay
    url: overlays/crossenagage-file-attachments-v1-overlay.yaml
  - type: APIReference
    url: https://fileattachmentsv1.docs.apiary.io/
  - type: Documentation
    url: https://api.documentation.crossengage.io/
  - type: Authentication
    url: authentication/crossenagage-authentication.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Authentication
  url: authentication/crossenagage-authentication.yml
- type: DomainSecurity
  url: security/crossenagage-domain-security.yml
- type: DeveloperPortal
  url: https://api.documentation.crossengage.io/
- type: Documentation
  url: https://documentation.crossengage.io/
- type: APIReference
  url: https://api.documentation.crossengage.io/
- type: Login
  url: https://app.crossengage.io/
- type: Pricing
  url: https://spotler.com/en-de/pricing
- type: Blog
  url: https://spotler.com/en-de/resources
- type: Support
  url: https://documentation.crossengage.io/data-and-engagement-platform/help-and-support/reach-out-to-customer-support
- type: HelpCenter
  url: https://spotler.com/en-de/help-centers
- type: PrivacyPolicy
  url: https://trust.spotler.com/privacy-statement
- type: StatusPage
  url: https://status.crossengage.io/
- type: TrustCenter
  url: https://trust.spotler.com/
- type: Compliance
  url: https://trust.spotler.com/
- type: VulnerabilityDisclosure
  url: security/crossenagage-vulnerability-disclosure.yml
- type: Security
  url: https://trust.spotler.com/
- type: Conformance
  url: conformance/crossenagage-conformance.yml
- type: Lifecycle
  url: lifecycle/crossenagage-lifecycle.yml
- type: Conventions
  url: conventions/crossenagage-conventions.yml
- type: LLMsTxt
  url: llms/crossenagage-llms.txt
- type: Packages
  url: packages/crossenagage-packages.yml
- type: SDKs
  url: packages/crossenagage-packages.yml
- type: MCPServer
  url: mcp/crossenagage-mcp.yml
- type: AgentSkill
  url: skills/_index.yml
- type: ErrorCatalog
  url: errors/crossenagage-error-codes.yml
- type: Webhooks
  url: asyncapi/crossenagage-webhooks.yml
- type: DataModel
  url: data-model/crossenagage-data-model.yml
- type: Components
  url: components/crossenagage-components.yml
- type: Plans
  url: plans/crossenagage-plans-pricing.yml
- type: RateLimits
  url: rate-limits/crossenagage-rate-limits.yml
- type: Postman
  url: https://app.getpostman.com/run-collection/7f6c14ba49835c19dbd7
- type: GitHubOrganization
  url: https://github.com/CrossEngage
- type: GettingStarted
  url: https://documentation.crossengage.io/documentation-guide
- type: TermsOfService
  url: https://trust.spotler.com/general-terms-and-conditions-de
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 38
  pass: local-v1