Best Practice Software website screenshot

Best Practice Software

Best Practice Software is an Australian clinical and practice-management software company, headquartered in Bundaberg, Queensland, and one half of the Australian GP-software duopoly (alongside MedicalDirector). Its flagship products - Bp Premier (general practice), Bp VIP.net (specialist and allied), and Bp Allied - run in thousands of Australian medical practices. Best Practice's programmatic surface is delivered through Halo Connect (Halo Cloud / Halo Link), a FHIR-based integration platform that lets approved partners query practice data over a modern API instead of the legacy SQL database. The FHIR API for Bp Premier is built to the AU Base 4.1.0 implementation guide, falling back to HL7 FHIR R4 (4.0.1), and exposes resources such as Patient, Appointment, Slot (Find Free Slots) and a Patient $summary document. Halo Cloud also offers SQL Passthrough and Registered Queries for structured practice data. Access is gated - integrators require a Halo Cloud subscription plus per-practice pairing and PMS-managed database credentials, authenticated with an Azure API Management subscription key (desktop apps additionally use a bearer JWT and device id). This is not a self-serve public API; it is a partner-onboarded, standards-aligned interoperability layer for the Australian primary-care market.

Best Practice Software publishes 5 APIs on the APIs.io network, including FHIR API, Registered Queries API, Sites API, and 2 more. Tagged areas include Healthcare, Australia, EHR, EMR, and FHIR.

The Best Practice Software catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Best Practice Software’s developer surface includes authentication, documentation, API reference, getting-started guide, engineering blog, support, sandbox, and 22 more developer resources.

50.5/100 developing ▬ flat Agent 30/100 agent ready saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
2 APIs
HealthcareAustraliaEHREMRFHIRHL7InteroperabilityAU BasePractice ManagementGeneral PracticeAppointmentsScheduling

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Regulatory Posture applies to this provider. Its tags matched the Health regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/best-practice: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Best Practice Software FHIR API

Query practice data using FHIR resources.

Best Practice Software Registered Queries API

The Registered Queries API from Best Practice Software — 6 operation(s) for registered queries.

Best Practice Software Sites API

Endpoints for practice onboarding and site metadata.

Best Practice Software SQL Passthrough API

Send SQL queries to practices as immediate, async or registered queries. **Immediate queries** are small, time-sensitive queries that return a result in seconds. Response size i...

Best Practice Software Tokens API

Obtain authorization tokens for desktop applications to authenticate API requests.

Open Collections 2

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Best Practice Authentication

apiKey/http · 3 schemes

SECURITY

Best Practice Domain Security

TLSv1.3 · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Best Practice Agentic Access

29 operations · 14 acting

29 operations · 14 acting

AGENTIC

Resources

Get Started 3

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Access & Security 2

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 3

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: best-practice
url: https://raw.githubusercontent.com/api-evangelist/best-practice/refs/heads/main/apis.yml
name: Best Practice Software
kind: company
description: Best Practice Software is an Australian clinical and practice-management software company, headquartered in Bundaberg,
  Queensland, and one half of the Australian GP-software duopoly (alongside MedicalDirector). Its flagship products - Bp Premier
  (general practice), Bp VIP.net (specialist and allied), and Bp Allied - run in thousands of Australian medical practices.
  Best Practice's programmatic surface is delivered through Halo Connect (Halo Cloud / Halo Link), a FHIR-based integration
  platform that lets approved partners query practice data over a modern API instead of the legacy SQL database. The FHIR
  API for Bp Premier is built to the AU Base 4.1.0 implementation guide, falling back to HL7 FHIR R4 (4.0.1), and exposes
  resources such as Patient, Appointment, Slot (Find Free Slots) and a Patient $summary document. Halo Cloud also offers SQL
  Passthrough and Registered Queries for structured practice data. Access is gated - integrators require a Halo Cloud subscription
  plus per-practice pairing and PMS-managed database credentials, authenticated with an Azure API Management subscription
  key (desktop apps additionally use a bearer JWT and device id). This is not a self-serve public API; it is a partner-onboarded,
  standards-aligned interoperability layer for the Australian primary-care market.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: partner
  trial: false
  try_now: false
  public: false
  label: Partner-gated · Halo Cloud subscription + practice pairing
  confidence: high
  source:
  - authentication
  - documentation
  - url: https://bpsoftware.net/
    status: 301
    note: declared website redirects to https://bestpracticesoftware.com/ — a different registrable domain (bpsoftware.net
      -> bestpracticesoftware.com), possible rename or acquisition (probed 2026-09-03, roadmap#169)
  generated: '2026-07-24'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Healthcare
- Australia
- EHR
- EMR
- FHIR
- HL7
- Interoperability
- AU Base
- Practice Management
- General Practice
- Appointments
- Scheduling
created: '2026-07-24'
modified: '2026-07-24'
specificationVersion: '0.23'
apis:
- aid: best-practice:best-practice-fhir-api
  name: Best Practice Software FHIR API
  description: Query practice data using FHIR resources.
  humanURL: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  baseURL: https://api.haloconnect.io
  tags:
  - FHIR
  properties:
  - type: OpenAPI
    url: openapi/best-practice-fhir-api-openapi.yml
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/overview/
  - type: GettingStarted
    url: https://docs.haloconnect.io/halo-cloud/getting-started/
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/desktop-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/overview/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/capabilities/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/examples/
  - type: ImplementationGuide
    url: https://kb.bpsoftware.net/au/bppremier/devportal/Content/Halo/HaloResources.htm
- aid: best-practice:best-practice-registered-queries-api
  name: Best Practice Software Registered Queries API
  description: The Registered Queries API from Best Practice Software — 6 operation(s) for registered queries.
  humanURL: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  baseURL: https://api.haloconnect.io
  tags:
  - Registered Queries
  properties:
  - type: OpenAPI
    url: openapi/best-practice-registered-queries-api-openapi.yml
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/overview/
  - type: GettingStarted
    url: https://docs.haloconnect.io/halo-cloud/getting-started/
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/desktop-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/overview/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/capabilities/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/examples/
  - type: ImplementationGuide
    url: https://kb.bpsoftware.net/au/bppremier/devportal/Content/Halo/HaloResources.htm
- aid: best-practice:best-practice-sites-api
  name: Best Practice Software Sites API
  description: Endpoints for practice onboarding and site metadata.
  humanURL: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  baseURL: https://api.haloconnect.io
  tags:
  - Sites
  properties:
  - type: OpenAPI
    url: openapi/best-practice-sites-api-openapi.yml
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/overview/
  - type: GettingStarted
    url: https://docs.haloconnect.io/halo-cloud/getting-started/
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/desktop-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/overview/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/capabilities/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/examples/
  - type: ImplementationGuide
    url: https://kb.bpsoftware.net/au/bppremier/devportal/Content/Halo/HaloResources.htm
- aid: best-practice:best-practice-sql-passthrough-api
  name: Best Practice Software SQL Passthrough API
  description: "Send SQL queries to practices as immediate, async or registered queries.\n\n**Immediate queries** are small,\
    \ time-sensitive queries that return a result in seconds. Response size is limited to 8MB.\n\n**Async queries** are queued\
    \ for execution and results can be retrieved later. The workflow is:\n\n  1. **Submit async query** – Creates a query\
    \ and returns a `queryId` on success.\n  2. **Get query status** – Check query status. When complete, includes pagination\
    \ details.\n  3. **Get query result page** – Retrieve result pages using the pagination info from the status response.\n\
    \n**Registered Queries** are also supported. See the [Registered Queries](#tag/Registered-Queries) section for more information."
  humanURL: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  baseURL: https://api.haloconnect.io
  tags:
  - SQL Passthrough
  properties:
  - type: OpenAPI
    url: openapi/best-practice-sql-passthrough-api-openapi.yml
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/overview/
  - type: GettingStarted
    url: https://docs.haloconnect.io/halo-cloud/getting-started/
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/desktop-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/overview/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/capabilities/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/examples/
  - type: ImplementationGuide
    url: https://kb.bpsoftware.net/au/bppremier/devportal/Content/Halo/HaloResources.htm
- aid: best-practice:best-practice-tokens-api
  name: Best Practice Software Tokens API
  description: Obtain authorization tokens for desktop applications to authenticate API requests.
  humanURL: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  baseURL: https://api.haloconnect.io
  tags:
  - Tokens
  properties:
  - type: OpenAPI
    url: openapi/best-practice-tokens-api-openapi.yml
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/integrator-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/overview/
  - type: GettingStarted
    url: https://docs.haloconnect.io/halo-cloud/getting-started/
  - type: APIReference
    url: https://docs.haloconnect.io/api-reference/desktop-openapi.html
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/overview/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/capabilities/
  - type: Documentation
    url: https://docs.haloconnect.io/halo-cloud/fhir-api/examples/
  - type: ImplementationGuide
    url: https://kb.bpsoftware.net/au/bppremier/devportal/Content/Halo/HaloResources.htm
common:
- type: CapabilityMap
  url: capabilities/best-practice-capability-edges.yml
  name: Best Practice Software Business Capability Map
- type: AgenticAccess
  url: agentic-access/best-practice-agentic-access.yml
- type: DomainSecurity
  url: security/best-practice-domain-security.yml
- type: Authentication
  url: authentication/best-practice-authentication.yml
- type: Website
  url: https://bpsoftware.net/
- type: DeveloperPortal
  url: https://docs.haloconnect.io/
- type: Documentation
  url: https://docs.haloconnect.io/halo-cloud/overview/
- type: APIReference
  url: https://docs.haloconnect.io/api-reference/integrator-openapi.html
- type: GettingStarted
  url: https://docs.haloconnect.io/halo-cloud/getting-started/
- type: Blog
  url: https://haloconnect.io/blog
- type: StatusPage
  url: https://status.haloconnect.io/
- type: Support
  url: https://bpsoftware.net/contact/
- type: TermsOfService
  url: https://bpsoftware.net/terms-of-use/
- type: PrivacyPolicy
  url: https://bpsoftware.net/privacy-policy/
- type: Conventions
  url: conventions/best-practice-conventions.yml
- type: ErrorCatalog
  url: errors/best-practice-problem-types.yml
- type: Lifecycle
  url: lifecycle/best-practice-lifecycle.yml
- type: Deprecation
  url: lifecycle/best-practice-lifecycle.yml
- type: Conformance
  url: conformance/best-practice-conformance.yml
- type: DataModel
  url: data-model/best-practice-data-model.yml
- type: WellKnown
  url: well-known/best-practice-well-known.yml
- type: Sandbox
  url: sandbox/best-practice-sandbox.yml
- type: ChangeLog
  url: changelog/best-practice-changelog.yml
- type: Webhooks
  url: asyncapi/best-practice-webhooks.yml
- type: X-MCPServerCandidate
  url: mcp/best-practice-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: LLMsTxt
  url: llms/best-practice-llms.txt
- type: Overlay
  url: overlays/best-practice-integrator-overlay.yaml
- type: Overlay
  url: overlays/best-practice-desktop-overlay.yaml
- type: AgentSkill
  url: skills/_index.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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