Artera is a healthcare technology company providing an AI-powered patient communication and engagement platform used by hospitals, health systems, and medical practices to unify how they reach and care for patients. The platform orchestrates SMS, voice, email, and chat across the patient journey — appointment scheduling and reminders, patient intake, payments, referral management, care-gap closure, prescription refills, multilingual engagement, and after-hours call routing and triage — increasingly through agentic AI. Artera connects to the EHR and patient-facing vendors via API, FHIR, and HL7v2 integrations with major systems including Epic, Oracle Health, MEDITECH, athenahealth, eClinicalWorks, Veradigm, NextGen, Greenway, ModMed, AdvancedMD, and Netsmart. The company maintains a strong security and compliance posture (SOC 2 Type 2, HITRUST, ISO 27001/27017/27018/27701, FedRAMP, HIPAA). It was surfaced as a Techstars portfolio company and added to the API Evangelist network.
Artera publishes 2 APIs on the APIs.io network. Tagged areas include Company, Healthcare, Patient Communication, Patient Engagement, and Health IT.
The Artera catalog on APIs.io includes 1 event-driven AsyncAPI specification.
Artera’s developer surface includes engineering blog, support, documentation, API reference, getting-started guide, changelog, release notes, and 26 more developer resources.
Regulatory Posture applies to this provider. Its tags matched the
Health regime, so
Regulatory Posture carries 15 points of the composite.
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provider repo — the
applicability map is public and we will correct it.
The six quality facets above are damped to 85 points between them,
because the conditional facet above carries the other
15. That is why each facet's contribution is shown against a damped
maximum: raising a quality facet moves the composite by 85% of its nominal
weight, not 100%. The full arithmetic is at apis.io/rating/.
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Artera's outbound SMS API, marketed to health systems and Artera Marketplace vendors as the SendMessage API. It sends real-time text messages to patients from the health system'...
A Marketplace-vendor API that attaches custom partner content to a patient's upcoming or past appointment or encounter, including post-discharge content. Vendors call Artera wit...
aid: artera
name: Artera
description: Artera is a healthcare technology company providing an AI-powered patient communication and engagement platform
used by hospitals, health systems, and medical practices to unify how they reach and care for patients. The platform orchestrates
SMS, voice, email, and chat across the patient journey — appointment scheduling and reminders, patient intake, payments,
referral management, care-gap closure, prescription refills, multilingual engagement, and after-hours call routing and triage
— increasingly through agentic AI. Artera connects to the EHR and patient-facing vendors via API, FHIR, and HL7v2 integrations
with major systems including Epic, Oracle Health, MEDITECH, athenahealth, eClinicalWorks, Veradigm, NextGen, Greenway, ModMed,
AdvancedMD, and Netsmart. The company maintains a strong security and compliance posture (SOC 2 Type 2, HITRUST, ISO 27001/27017/27018/27701,
FedRAMP, HIPAA). It was surfaced as a Techstars portfolio company and added to the API Evangelist network.
url: https://raw.githubusercontent.com/api-evangelist/artera/refs/heads/main/apis.yml
deliveryModel:
model: saas
open_source: false
commercial: true
callable_host: false
label: Hosted service · you call their endpoint
confidence: medium
source:
- pricing
generated: '2026-08-28'
method: derived
accessModel:
pricing: unknown
onboarding: unknown
trial: false
try_now: false
public: false
label: Unknown
confidence: low
source: []
generated: '2026-07-22'
method: derived
image: https://artera.io/wp-content/uploads/2024/03/cropped-favicon-300x300.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Healthcare
- Patient Communication
- Patient Engagement
- Health IT
- EHR Integration
- FHIR
- Agentic AI
apis:
- name: Artera Messaging API (MAPI)
description: Artera's outbound SMS API, marketed to health systems and Artera Marketplace vendors as the SendMessage API.
It sends real-time text messages to patients from the health system's trusted Artera number, authenticated with OAuth
2.0 plus an API key and restricted by IP allowlist. It optionally returns a Deliverability Webhook carrying the message
status (received, sent, delivered, undelivered, failed) and a Patient Response Webhook when a patient replies through
the Secure Messaging Portal. MAPI is SMS-only — not voice or email — delivers immediately with no advance scheduling,
permits and auto-shortens URLs, and deliberately does NOT apply Artera's TCPA quiet-hours or Holiday Hours adjustments,
leaving send-time compliance to the caller. The full specification is published only inside Artera's registration-gated
developer portal.
humanURL: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
baseURL: https://api.artera.io
tags:
- Messaging
- SMS
- Patient Communication
- Healthcare
- Webhook
tags_raw:
- Messaging
- SMS
- Patient Communication
- Healthcare
- Webhooks
properties:
- type: Documentation
url: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
- type: APIReference
url: https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
- type: DeveloperPortal
url: https://apidocs.artera.io/login
- type: Webhooks
url: asyncapi/artera-webhooks.yml
- type: Authentication
url: authentication/artera-authentication.yml
- type: ErrorCatalog
url: errors/artera-problem-types.yml
- type: StatusPage
url: https://status.artera.io/
- name: Artera Extended Data API
description: A Marketplace-vendor API that attaches custom partner content to a patient's upcoming or past appointment or
encounter, including post-discharge content. Vendors call Artera with Appointment and/or Encounter IDs that must match
the EMR records already stored in Artera, together with the corresponding Location ID, and the supplied content is rendered
into Artera messages through named Smart Phrase tokens — {eventPartnerPreCheckIn}, {eventPartnerPostApptRx}, {eventPartnerRescheduling},
{eventPartnerTelehealth}, {eventPartnerCheckIn} for appointments and {dischargePartnerRx} for encounters. The tokens can
be used in manual messages, Quick Responses, Triggers, Conversation Flows and Broadcasts; missing data renders blank and
the message still sends. Specification access requires developer-portal registration.
humanURL: https://knowledge.artera.io/en_US/marketplace/extended-data-api-appointments-and-encounters
baseURL: https://api.artera.io
tags:
- Appointments
- Encounters
- Healthcare
- Marketplace
- Patient Engagement
properties:
- type: Documentation
url: https://knowledge.artera.io/en_US/marketplace/extended-data-api-appointments-and-encounters
- type: DeveloperPortal
url: https://apidocs.artera.io/login
- type: Authentication
url: authentication/artera-authentication.yml
maintainers:
- FN: Kin Lane
email: kin@apievangelist.com
- FN: APIs.json
email: info@apis.io
common:
- type: Website
url: https://artera.io/
- type: Blog
url: https://artera.io/blog/
- type: Integrations
url: https://artera.io/integrations/
- type: Support
url: https://artera.io/contact-us/
- type: TermsOfService
url: https://artera.io/terms-of-service/
- type: PrivacyPolicy
url: https://artera.io/privacy-policy/
- type: TrustCenter
url: https://safebase.artera.io/
- type: Compliance
url: https://artera.io/trust-center/
- type: Security
url: https://artera.io/vulnerability-disclosure/
- type: VulnerabilityDisclosure
url: security/artera-vulnerability-disclosure.yml
- type: DomainSecurity
url: security/artera-domain-security.yml
- type: Documentation
url: https://knowledge.artera.io/
- type: DeveloperPortal
url: https://apidocs.artera.io/login
- type: APIReference
url: https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
- type: GettingStarted
url: https://knowledge.artera.io/en_US/get-started
- type: HelpCenter
url: https://support.wellapp.com/s/
- type: StatusPage
url: https://status.artera.io/
- type: ChangeLog
url: changelog/artera-changelog.yml
- type: ReleaseNotes
url: https://knowledge.artera.io/en_US/release-notes/2026-releases
- type: Deprecation
url: lifecycle/artera-lifecycle.yml
- type: Lifecycle
url: lifecycle/artera-lifecycle.yml
- type: Authentication
url: authentication/artera-authentication.yml
- type: Conventions
url: conventions/artera-conventions.yml
- type: ErrorCatalog
url: errors/artera-problem-types.yml
- type: Webhooks
url: asyncapi/artera-webhooks.yml
- type: Conformance
url: conformance/artera-conformance.yml
- type: Sandbox
url: sandbox/artera-sandbox.yml
- type: Plans
url: plans/artera-plans-pricing.yml
- type: RateLimits
url: rate-limits/artera-rate-limits.yml
- type: Packages
url: packages/artera-packages.yml
- type: LLMsTxt
url: llms/artera-llms.txt
- type: SignUp
url: https://artera.io/request-a-demo/
- type: Login
url: https://app.wellapp.com/login
- type: TechnicalSpecifications
url: https://knowledge.artera.io/en_US/technical-specifications/1239793-technical-specifications
x-enrichment:
date: '2026-08-15'
status: minimal
artifacts_added: 14
pass: local-v1
x-coverage:
state: gated
reason: partner-login
detail: Artera runs a real API program — a Messaging API (MAPI) and an Extended Data API, both named in its public knowledge
base and monitored as "SendMessage API" on its status page — but every specification sits behind account registration
at apidocs.artera.io, whose own TLS certificate expired 2026-01-27, so the documented portal link fails certificate validation
and only resolves over plain http to an SPA that returns the same HTML shell for /openapi.json as for every other path.
evidence:
- url: https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
status: 0
- url: https://apidocs.artera.app/openapi.json
status: 200
- url: https://api.artera.io/openapi.json
status: 404
- url: https://api.artera.io/health
status: 200
- url: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
status: 200
checked: '2026-08-15'
Kin Score
How this is scored →