Artera

Artera Messaging API (MAPI)

Artera's outbound SMS API, marketed to health systems and Artera Marketplace vendors as the SendMessage API. It sends real-time text messages to patients from the health system's trusted Artera number, authenticated with OAuth 2.0 plus an API key and restricted by IP allowlist. It optionally returns a Deliverability Webhook carrying the message status (received, sent, delivered, undelivered, failed) and a Patient Response Webhook when a patient replies through the Secure Messaging Portal. MAPI is SMS-only — not voice or email — delivers immediately with no advance scheduling, permits and auto-shortens URLs, and deliberately does NOT apply Artera's TCPA quiet-hours or Holiday Hours adjustments, leaving send-time compliance to the caller. The full specification is published only inside Artera's registration-gated developer portal.

GitHub

Documentation

📖
Documentation
https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
📖
APIReference
https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
📖
Authentication
https://raw.githubusercontent.com/api-evangelist/artera/refs/heads/main/authentication/artera-authentication.yml

Other Resources

🔗
DeveloperPortal
https://apidocs.artera.io/login
🔗
Webhooks
https://raw.githubusercontent.com/api-evangelist/artera/refs/heads/main/asyncapi/artera-webhooks.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/artera/refs/heads/main/errors/artera-problem-types.yml
🔗
StatusPage
https://status.artera.io/
🔗
APIsJSON
https://raw.githubusercontent.com/api-evangelist/artera/refs/heads/main/apis.yml

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API entry from apis.yml

apis.yml Raw ↑ 
name: Artera Messaging API (MAPI)
description: Artera's outbound SMS API, marketed to health systems and Artera Marketplace vendors as the
  SendMessage API. It sends real-time text messages to patients from the health system's trusted Artera
  number, authenticated with OAuth 2.0 plus an API key and restricted by IP allowlist. It optionally returns
  a Deliverability Webhook carrying the message status (received, sent, delivered, undelivered, failed)
  and a Patient Response Webhook when a patient replies through the Secure Messaging Portal. MAPI is SMS-only
  — not voice or email — delivers immediately with no advance scheduling, permits and auto-shortens URLs,
  and deliberately does NOT apply Artera's TCPA quiet-hours or Holiday Hours adjustments, leaving send-time
  compliance to the caller. The full specification is published only inside Artera's registration-gated
  developer portal.
humanURL: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
baseURL: https://api.artera.io
tags:
- Messaging
- SMS
- Patient Communication
- Healthcare
- Webhook
tags_raw:
- Messaging
- SMS
- Patient Communication
- Healthcare
- Webhooks
properties:
- type: Documentation
  url: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
- type: APIReference
  url: https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
- type: DeveloperPortal
  url: https://apidocs.artera.io/login
- type: Webhooks
  url: asyncapi/artera-webhooks.yml
- type: Authentication
  url: authentication/artera-authentication.yml
- type: ErrorCatalog
  url: errors/artera-problem-types.yml
- type: StatusPage
  url: https://status.artera.io/