Akia website screenshot

Akia

Akia (The Akia Syndicate) is a San Francisco based hospitality technology company whose AI agent platform automates the guest lifecycle for hotels and vacation rentals — guest messaging over SMS/WhatsApp/web chat, an AI voice agent, digital check-in and pre-registration through Mini Apps, guidebooks, upsells, tipping, tasks, team chat, keyless entry, surveys, reputation management and marketing campaigns. Akia synchronizes with more than fifty property management, smart-lock, payment and operations systems (Opera, Mews, Cloudbeds, Apaleo, StayNTouch, Track, Guesty, RemoteLock, Brivo, Salto KS, Veriff, Stripe) and exposes a partner-gated REST API at api.akia.com/v3 with OAuth 2.0 authorization, a published scope catalog, outbound webhook subscriptions, an embeddable web chat and partner embed SDK, and a remote MCP server at sys.akia.ai/mcp for agent access.

Akia publishes 2 APIs on the APIs.io network. Tagged areas include Company, Hospitality, Hotels, Vacation Rentals, and Guest Experience.

The Akia catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Akia’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, support, and 22 more developer resources.

46.1/100 developing ▬ flat Agent 47/100 agent ready saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0
AccessSelf serve
2 APIs 1 MCP Servers
CompanyHospitalityHotelsVacation RentalsGuest ExperienceMessagingArtificial IntelligenceAgentsProperty ManagementCheck-in

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/akia: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Akia API

Akia's REST API (version 3, with version 4 resources for mini apps and reservations) for creating and searching customers and reservations, sending guest messages, reading prope...

Akia MCP Server

Akia's remote Model Context Protocol server, advertised through RFC 9728 OAuth protected-resource metadata at api.akia.com and sys.akia.com. The endpoint requires a Bearer token...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Akia MCP Server

MCP SERVER

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Akia Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Akia Authentication

oauth2 · 3 schemes

SECURITY

Akia Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Akia Vulnerability Disclosure

security.txt · contact published

SECURITY

Akia Trust Center

SOC 2 Type II, GDPR, CCPA

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Akia Scopes

16 scopes · authorizationCode

16 scopes

SCOPES

Resources

Get Started 4

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Access & Security 8

Authentication, authorization, and security posture

Scroll for all 8

Operate 1

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: akia
name: Akia
description: Akia (The Akia Syndicate) is a San Francisco based hospitality technology company whose AI agent platform automates
  the guest lifecycle for hotels and vacation rentals — guest messaging over SMS/WhatsApp/web chat, an AI voice agent, digital
  check-in and pre-registration through Mini Apps, guidebooks, upsells, tipping, tasks, team chat, keyless entry, surveys,
  reputation management and marketing campaigns. Akia synchronizes with more than fifty property management, smart-lock, payment
  and operations systems (Opera, Mews, Cloudbeds, Apaleo, StayNTouch, Track, Guesty, RemoteLock, Brivo, Salto KS, Veriff,
  Stripe) and exposes a partner-gated REST API at api.akia.com/v3 with OAuth 2.0 authorization, a published scope catalog,
  outbound webhook subscriptions, an embeddable web chat and partner embed SDK, and a remote MCP server at sys.akia.ai/mcp
  for agent access.
url: https://raw.githubusercontent.com/api-evangelist/akia/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  - scopes
  - security
  generated: '2026-09-02'
  method: derived
image: https://www.akia.com/icon.png
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.23'
x-enrichment:
  date: '2026-08-06'
  status: enriched
  artifacts_added: 16
  pass: local-v1
x-coverage:
  state: covered
  reason: covered
  detail: Akia's developer reference at api.akia.com/docs is fully server-rendered and readable, and the OAuth, security.txt,
    llms.txt and MCP surfaces were all harvested verbatim; the one real gap is that no OpenAPI is published anywhere on the
    API host, so no spec has been authored on Akia's behalf.
  evidence:
  - url: https://api.akia.com/docs
    status: 200
  - url: https://api.akia.com/openapi.json
    status: 200
  - url: https://sys.akia.ai/mcp
    status: 401
  checked: '2026-08-06'
created: '2026-08-06'
modified: '2026-08-06'
tags:
- Company
- Hospitality
- Hotels
- Vacation Rentals
- Guest Experience
- Messaging
- Artificial Intelligence
- Agents
- Property Management
- Check-in
tags_raw:
- Company
- Hospitality
- Hotels
- Vacation Rentals
- Guest Experience
- Messaging
- Artificial Intelligence
- Agents
- Property Management
- Check-In
apis:
- aid: akia:akia-api
  name: Akia API
  description: Akia's REST API (version 3, with version 4 resources for mini apps and reservations) for creating and searching
    customers and reservations, sending guest messages, reading properties, generating and reading mini-app and agreement
    sessions, posting team-chat messages, building audiences and running reports. Authorization is OAuth 2.0 (RFC 6749) authorization-code
    with refresh tokens and a published scope catalog. Access is granted to select partners on request via partnerships@akia.com.
  humanURL: https://api.akia.com/docs
  baseURL: https://api.akia.com/v3/
  tags:
  - Guest Messaging
  - Reservations
  - Customers
  - Hospitality
  x-evidence:
    verified: '2026-08-06'
    method: fetched-docs
    docs_url: https://api.akia.com/docs
    docs_http_status: 200
    documents: Server-rendered developer reference listing 30 operations across Audience, Context, Customer, Mini Apps, Properties,
      Report, Reservations and Team Chat, each with method, path, required scope, request and response parameter tables and
      a JSON example.
    base_url_source: 'Documented on https://api.akia.com/docs — "All calls in this documentation expect either GET or POST
      requests made against the following base URL: https://api.akia.com/v3/"'
    access: Partner-gated — "Access to Akia's API is currently available to select partners. Please reach out to partnerships@akia.com
      if you have a request."
    machine_readable_spec: none published — /openapi.json, /openapi.yaml, /swagger.json, /v1/openapi.json, /api-docs, /redoc
      on api.akia.com all return the SPA login shell (HTTP 200, text/html)
  properties:
  - type: Documentation
    url: https://api.akia.com/docs
  - type: APIReference
    url: https://api.akia.com/docs
  - type: GettingStarted
    url: https://api.akia.com/docs/introduction
  - type: Authentication
    url: https://api.akia.com/docs/authentication
  - type: OAuthScopes
    url: https://api.akia.com/docs/scopes
  - type: RateLimits
    url: https://api.akia.com/docs/rate_limits
  - type: Webhooks
    url: https://api.akia.com/docs/webhooks
- aid: akia:akia-mcp
  name: Akia MCP Server
  description: Akia's remote Model Context Protocol server, advertised through RFC 9728 OAuth protected-resource metadata
    at api.akia.com and sys.akia.com. The endpoint requires a Bearer token issued by the Akia authorization server at sys.akia.ai,
    which supports dynamic client registration (RFC 7591) and PKCE S256. The advertised resource scopes are customers:read
    and messages:read.
  humanURL: https://api.akia.com/docs
  baseURL: https://sys.akia.ai/mcp
  tags:
  - MCP
  - Agents
  x-evidence:
    verified: '2026-08-06'
    method: probed
    url: https://sys.akia.ai/mcp
    http_status: 401
    www_authenticate: Bearer resource_metadata="https://sys.akia.ai/.well-known/oauth-protected-resource"
    note: tools/list and initialize both return 401 with an RFC 9728 challenge — the server is genuinely published but the
      tool schemas require an authenticated introspection.
  properties:
  - type: MCPServer
    url: mcp/akia-mcp.yml
  - type: Authentication
    url: authentication/akia-authentication.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: TrustCenter
  url: security/akia-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/akia-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/akia-domain-security.yml
- type: Website
  url: https://www.akia.com/
- type: DeveloperPortal
  url: https://api.akia.com/docs
- type: Documentation
  url: https://api.akia.com/docs
- type: APIReference
  url: https://api.akia.com/docs
- type: GettingStarted
  url: https://api.akia.com/docs/introduction
- type: Blog
  url: https://www.akia.com/blog
- type: Pricing
  url: https://www.akia.com/pricing
- type: SignUp
  url: https://www.akia.com/demo
- type: Login
  url: https://sys.akia.ai
- type: Support
  url: https://www.akia.com/contact
- type: TermsOfService
  url: https://www.akia.com/msa
- type: PrivacyPolicy
  url: https://www.akia.com/privacy
- type: Security
  url: https://www.akia.com/security
- type: Compliance
  url: https://www.akia.com/security
- type: Integrations
  url: https://www.akia.com/marketplace
- type: WellKnown
  url: well-known/akia-well-known.yml
- type: SecurityTxt
  url: well-known/akia-security.txt
- type: LLMsTxt
  url: llms/akia-llms.txt
- type: MCPServer
  url: mcp/akia-mcp.yml
- type: Authentication
  url: authentication/akia-authentication.yml
- type: OAuthScopes
  url: scopes/akia-scopes.yml
- type: Conformance
  url: conformance/akia-conformance.yml
- type: Lifecycle
  url: lifecycle/akia-lifecycle.yml
- type: Conventions
  url: conventions/akia-conventions.yml
- type: Components
  url: components/akia-components.yml
- type: DataModel
  url: data-model/akia-data-model.yml
- type: Webhooks
  url: asyncapi/akia-webhooks.yml

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