Akia Webhooks

generated: '2026-08-06'
method: searched
source: https://api.akia.com/docs/webhooks
spec_type: Webhooks
asyncapi_published: false
asyncapi_note: Akia publishes no AsyncAPI document. The webhook catalog below is transcribed from the
  provider's server-rendered HTML reference; no per-event payload schema, no event-name/topic identifier,
  and no signature-verification scheme are published, so an AsyncAPI cannot be derived from it without
  inventing channels and message schemas.
delivery:
  subscription: Webhooks are subscribed to in the Akia interface, not through the API. Relevant OAuth
    scopes must be requested in the auth dialog for the webhook to fire correctly.
  timeout_ms: 1500
  expected_response: HTTP 200
  retry: Anything other than a successful 200 is retried over the course of 24 hours with increasing intervals.
  auto_unsubscribe: Endpoints that result in too many failures are automatically unsubscribed.
  signature_verification: null
  signature_note: No signing secret, HMAC header, or replay-protection mechanism is documented.
events:
- name: Behavior Detection
  description: Receive payloads from customers who send messages that have their intent flagged by Akia.
  kind: platform
- name: Guest Message Created
  description: Fires for every inbound guest message.
  kind: platform
- name: Product Added to Cart
  description: Fires when a partner product is added to cart
  kind: platform
- name: Product Impression
  description: Fires when a partner product is displayed
  kind: platform
- name: Product Order Status Changed
  description: Fires when a partner product's order is cancelled
  kind: platform
- name: Product Purchased
  description: Fires when a partner product is purchased
  kind: platform
partner_actions:
  count: 140
  partners: 27
  note: The remainder of the subscription table is outbound partner-integration actions rather than Akia
    platform events — each row fires an action against a named third-party system (property management,
    smart lock, identity, task or payment) when a guest-lifecycle moment occurs. They are recorded here
    because they are the observable event surface of the platform, but they are partner-scoped and several
    rows are near-duplicates in the provider's own table.
  by_partner:
  - partner: Aavgo
    actions:
    - Aavgo QR Code
  - partner: Apaleo
    actions:
    - Apaleo Assign Unit
    - Apaleo Check In
    - Apaleo Update Customer Data
  - partner: Book4Time
    actions:
    - Book4Time Upload Mini App as Note
  - partner: Brivo
    actions:
    - Brivo Delete Access
    - Brivo Issue Access
    - Brivo Suspend Access
  - partner: Clock
    actions:
    - ClockPMS Add Order
    - ClockPMS Update Guest Data
  - partner: Cloudbeds
    actions:
    - Cloudbeds Add Order to Folio
    - Cloudbeds Add Payment to Folio
    - Cloudbeds Check In
    - Cloudbeds Check In All Same Day Reservations
    - Cloudbeds Check Out
    - Cloudbeds Check Out All Same Day Reservations
    - Cloudbeds Post Agreement
    - Cloudbeds Post Balance
    - Cloudbeds Update Customer Data
    - Cloudbeds Upload Mini App PDF and Images
    - Cloudbeds Write Custom Fields
  - partner: Escapia
    actions:
    - Escapia Post Correspondence Event
    - Escapia Rental Agreement Signed
    - Escapia Upload Mini App
  - partner: FLEXIPASS
    actions:
    - FLEXIPASS
    - Flexipass Issue Code
    - Flexipass Revoke Code
    - Flexipass Revoke Code on Cancellation
  - partner: Guesty
    actions:
    - Guesty Add Order to Folio
    - Guesty Post Customer Data
    - Guesty Upload Mini App
  - partner: Hostfully
    actions:
    - Hostfully Send Back Pincode
  - partner: Infoden Dev
    actions:
    - Infoden Post Checked-In Reservation (Rambla Solarino House)
    - Infoden Post Checked-In Reservation (Story House)
    - Infoden Post Checked-in Reservation (Rambla Berrywick)
    - Infoden Post Checked-in Reservation (Rambla at Perry House) - Mobile Key
    - Infoden Post Checked-in Reservation (Rambla at Perry House) - PIN
    - Infoden Post Checked-in Reservation - Mobile Key
    - Infoden Post Checked-in Reservation - PIN
    - Infoden Post Checked-out Reservation (Rambla Berrywick)
    - Infoden Post Checked-out Reservation (Rambla Solarino House)
    - Infoden Post Checked-out Reservation (Rambla at Perry House) - Mobile Key
    - Infoden Post Checked-out Reservation (Story House)
    - Infoden Post Reservation Date Changed (Rambla Berrywick)
    - Infoden Post Reservation Date Changed (Rambla Solarino House)
    - Infoden Post Reservation Date Changed (Rambla at Perry House) - Mobile Key
    - Infoden Post Reservation Date Changed (Story House)
    - Infoden Post Updated Reservation (Rambla Berrywick)
    - Infoden Post Updated Reservation (Rambla Solarino House)
    - Infoden Post Updated Reservation (Rambla at Perry House) - Mobile Key
    - Infoden Post Updated Reservation (Rambla at Perry House) - PIN
    - Infoden Post Updated Reservation (Story House)
    - Infoden Post Updated Reservation - Mobile Key
    - Infoden Post Updated Reservation - PIN
  - partner: Infor
    actions:
    - InforHMS Post Mini App Response
    - InforHMS Update Customer Data
  - partner: Jonas Chorum
    actions:
    - Jonas Chorum Check In Reservation
    - Jonas Chorum Check Out Reservation
    - Jonas Chorum Pre-Register Reservation
    - Jonas Chorum Update Customer Data
  - partner: Keycafe
    actions:
    - Keycafe Create Access
  - partner: Linear
    actions:
    - Linear Task Create
  - partner: Mews
    actions:
    - Mews Add Accompanying Guests
    - Mews Add Order
    - Mews Add Payment to Folio
    - Mews Check In
    - Mews Check In All Reservations
    - Mews Check In for All Same Day Reservations
    - Mews Check Out
    - Mews Check in
    - Mews Generate Digital Key URL
    - Mews Generate Guest Portal URL
    - Mews Guest Portal URL
    - Mews Post Agreement
    - Mews Pre Check In
    - Mews Pre Check In for All Same Day Reservations
    - Mews Update Arrival/Departure Times
    - Mews Update Customer Data
    - Mews Update Marketing Opt-In
    - Mews Update Reservation Purpose
    - Mews Upload Mini App
  - partner: Opera
    actions:
    - Opera Add Accompanying Guests
    - Opera Add Charge to Folio
    - Opera Check In All Same Day Reservations
    - Opera Check In Reservation
    - Opera Check Out All Same Day Reservations
    - Opera Check Out Reservation
    - Opera OWS Add Online Check-In Trace
    - Opera OWS Pre-Check-In
    - Opera Post Conversation
    - Opera Pre-Register All Same Day Reservations
    - Opera Pre-Register Reservation
    - Opera Update Credit Card via Shift4
    - Opera Update Customer Data
    - Opera Update Marketing Opt-In
    - Opera Upload Mini App
  - partner: RemoteLock
    actions:
    - RemoteLock Issue Code
    - RemoteLock Issue code
    - RemoteLock Revoke Code
  - partner: RemoteLock - Middleware
    actions:
    - RemoteLock Issue Code
    - RemoteLock Issue Code for All Same Day Reservations
    - RemoteLock Revoke Code
  - partner: Salto KS - Middleware
    actions:
    - Salto KS Issue Code
    - Salto KS Revoke Access
  - partner: StayNTouch
    actions:
    - StayNTouch Add Accompanying Guests
    - StayNTouch Add Order
    - StayNTouch Check In
    - StayNTouch Check Out
    - StayNTouch Post Customer Data
    - StayNTouch Post Mini App as Note
    - StayNTouch Pre-Check In
    - StayNTouch Update Arrival/Departure Times
  - partner: Streamline
    actions:
    - Streamline Flag Rental Agreement Signed
    - Streamline Update Customer Data
    - Streamline Upload Mini App Responses as Note
  - partner: Track
    actions:
    - Track Add Reservation Tag
    - Track Check In
    - Track Check In All Reservations
    - Track Check Out
    - Track Post Conversation Link
    - Track Post Customer Feedback
    - Track Post Mini App Responses
    - Track Rental Agreement Signed
    - Track Survey
    - Track Update Arrival/Departure Times
    - Track Update Customer Data
    - Track Update Reservation Data
    - Track Upload Mini App
  - partner: Veriff
    actions:
    - Veriff Create Session
  - partner: WebRezPro
    actions:
    - WebRezPro Check In Reservation
    - WebRezPro Check Out Reservation
    - WebRezPro Send Back Reservation Data
    - WebRezPro Update Customer Data
    - WebRezPro Update Reservation Data
    - WebRezPro Upload Mini App URL
    - WebRezPro Write Reservation Charges
  - partner: Wrike
    actions:
    - Wrike (Live) - Task Create
    - Wrike - Order Create
    - Wrike - Task Create
  - partner: eRentalLock
    actions:
    - eRentalLock Issue Code
x-evidence:
  fetched: '2026-08-06'
  url: https://api.akia.com/docs/webhooks
  http_status: 200
  content_type: text/html; charset=utf-8
  rows_parsed: 267
  distinct_rows: 146