Unifonic

Unifonic is a Saudi Arabia-based customer engagement and CPaaS platform, backed by SoftBank Vision Fund, that powers SMS, WhatsApp, voice, push notification, and OTP-verification communication for enterprises across the Middle East and beyond. Its developer surface spans an SMS (NextGen) REST API, an Authenticate API for multi-channel OTP verification, Voice APIs for calls, IVR, and number masking, and a WhatsApp Conversations API with template, session, and management endpoints, alongside webhooks for delivery status and channel events, mobile push SDKs, a web event-tracking SDK, chatbot and Flow Studio automation products, and a WhatsApp sandbox for testing.

Unifonic publishes 7 APIs on the APIs.io network, including Call Management and Status API, Call Queue Management API, Number Masking API, and 4 more. Tagged areas include Company, Enterprise, CPaaS, Messaging, and SMS.

The Unifonic catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Unifonic’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, release notes, and 25 more developer resources.

🌐 Visit website 📡 Source on GitHub

60.9/100 strong ▬ flat Agent 61/100 agent native Full breakdown ↓
scored 2026-07-27 · rubric v0.5

AccessSelf serve

8 APIs 1 MCP Servers

CompanyEnterpriseCPaaSMessagingSMSWhatsAppVoicePush NotificationsOTPCustomer EngagementSaudi Arabia

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 60.9/100 · strong

Contract Quality 17.6 / 25

Developer Ergonomics 16.1 / 20

Commercial Clarity 12.1 / 20

Operational Transparency 5.1 / 13

Governance 0.0 / 12

Discoverability 10.0 / 10

Agent readiness — 61/100 · agent native

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 15

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/unifonic: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Login

Sandbox

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

MCPServer

LLMsTxt

WellKnown

AgentSkill

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Lifecycle

ErrorCatalog

Conventions

Conformance

Components

DataModel

Webhooks

Scroll for all 7

Build 2

SDKs, sample code, and the tooling you integrate with

Packages

Packages

SDKs

SDKs

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

Authentication

TrustCenter

Compliance

Operate 4

Status, limits, changes, and where to get help

Support

StatusPage

ReleaseNotes

ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: unifonic
name: Unifonic
description: Unifonic is a Saudi Arabia-based customer engagement and CPaaS platform, backed by SoftBank Vision Fund, that
  powers SMS, WhatsApp, voice, push notification, and OTP-verification communication for enterprises across the Middle East
  and beyond. Its developer surface spans an SMS (NextGen) REST API, an Authenticate API for multi-channel OTP verification,
  Voice APIs for calls, IVR, and number masking, and a WhatsApp Conversations API with template, session, and management endpoints,
  alongside webhooks for delivery status and channel events, mobile push SDKs, a web event-tracking SDK, chatbot and Flow
  Studio automation products, and a WhatsApp sandbox for testing.
url: https://raw.githubusercontent.com/api-evangelist/unifonic/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://www.unifonic.com/hubfs/UNI_Logo_RGB-01.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- softbank-vision-fund
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Enterprise
- CPaaS
- Messaging
- SMS
- WhatsApp
- Voice
- Push Notifications
- OTP
- Customer Engagement
- Saudi Arabia
apis:
- aid: unifonic:unifonic-conversations-whatsapp-api
  name: Unifonic Conversations (WhatsApp) API
  description: 'The Unifonic Conversations API sends WhatsApp template and session messages and manages the WhatsApp service:
    template management and Meta catalog retrieval endpoints, incoming-message and delivery-status webhooks, and account-management
    event notifications, authenticated with a publicId and secret key pair. A WhatsApp sandbox with registered test numbers
    supports development.'
  humanURL: https://docs.unifonic.com/articles/products-documentation/whatsapp-apis
  baseURL: https://apis.unifonic.com
  tags:
  - WhatsApp
  - Conversations
  - Templates
  - Webhooks
  properties:
  - url: https://docs.unifonic.com/articles/products-documentation/whatsapp-apis
    type: Documentation
  - url: https://docs.unifonic.com/articles/products-documentation/api-error-codes
    type: ErrorCodes
- aid: unifonic:unifonic-call-management-and-status-api
  name: Unifonic Call Management and Status API
  description: The Call Management and Status API from Unifonic — 2 operation(s) for call management and status.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Call Management and Status
  properties:
  - type: OpenAPI
    url: openapi/unifonic-call-management-and-status-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-call-queue-management-api
  name: Unifonic Call Queue Management API
  description: The Call Queue Management API from Unifonic — 2 operation(s) for call queue management.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Call Queue Management
  properties:
  - type: OpenAPI
    url: openapi/unifonic-call-queue-management-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-number-masking-api
  name: Unifonic Number Masking API
  description: The Number Masking API from Unifonic — 3 operation(s) for number masking.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Number Masking
  properties:
  - type: OpenAPI
    url: openapi/unifonic-number-masking-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-rest-api
  name: Unifonic Rest API
  description: The Rest API from Unifonic — 3 operation(s) for rest.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Rest
  properties:
  - type: OpenAPI
    url: openapi/unifonic-rest-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-verifications-api
  name: Unifonic Verifications API
  description: The Verifications API from Unifonic — 2 operation(s) for verifications.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Verifications
  properties:
  - type: OpenAPI
    url: openapi/unifonic-verifications-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-webhooks-api
  name: Unifonic Webhooks API
  description: The Webhooks API from Unifonic — 1 operation(s) for webhooks.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/unifonic-webhooks-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-wrapper-api
  name: Unifonic Wrapper API
  description: The Wrapper API from Unifonic — 2 operation(s) for wrapper.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Wrapper
  properties:
  - type: OpenAPI
    url: openapi/unifonic-wrapper-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
common:
- type: DomainSecurity
  url: security/unifonic-domain-security.yml
- url: https://www.unifonic.com/
  type: Website
- url: https://docs.unifonic.com/
  type: DeveloperPortal
- url: https://docs.unifonic.com/
  type: Documentation
- url: https://docs.unifonic.com/articles/api-documentation/overview
  type: APIReference
- url: https://docs.unifonic.com/articles/api-documentation/getting-started
  type: GettingStarted
- url: https://support.unifonic.com/support/home
  type: Support
- url: https://www.unifonic.com/en/blog
  type: Blog
- url: https://www.unifonic.com/en/pricing
  type: Pricing
- url: https://cloud.unifonic.com/
  type: Login
- url: https://www.unifonic.com/en/terms-and-conditions
  type: TermsOfService
- url: https://www.unifonic.com/en/privacy-policy
  type: PrivacyPolicy
- url: https://status.unifonic.com/
  type: StatusPage
- url: https://docs.unifonic.com/articles/release-notes-publication/2026-release-notes
  type: ReleaseNotes
- url: changelog/unifonic-changelog.yml
  type: ChangeLog
- url: lifecycle/unifonic-lifecycle.yml
  type: Lifecycle
- url: errors/unifonic-problem-types.yml
  type: ErrorCatalog
- url: authentication/unifonic-authentication.yml
  type: Authentication
- url: conventions/unifonic-conventions.yml
  type: Conventions
- url: conformance/unifonic-conformance.yml
  type: Conformance
- url: packages/unifonic-packages.yml
  type: Packages
- url: packages/unifonic-packages.yml
  type: SDKs
- url: components/unifonic-components.yml
  type: Components
- url: data-model/unifonic-data-model.yml
  type: DataModel
- url: sandbox/unifonic-sandbox.yml
  type: Sandbox
- url: asyncapi/unifonic-webhooks.yml
  type: Webhooks
- url: mcp/unifonic-mcp.yml
  type: MCPServer
  name: Unifonic MCP manifest (community server + candidate tools)
- url: llms/unifonic-llms.txt
  type: LLMsTxt
- url: well-known/unifonic-well-known.yml
  type: WellKnown
- url: skills/_index.yml
  type: AgentSkill
  name: Unifonic Agent Skills
- url: security/unifonic-trust-center.yml
  type: TrustCenter
- url: https://www.unifonic.com/en/legal/trust-centre
  type: Compliance
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 26
  pass: local-v1

Unifonic

Kin Score

APIs 8

Unifonic Conversations (WhatsApp) API

Unifonic Call Management and Status API

Unifonic Call Queue Management API

Unifonic Number Masking API

Unifonic Rest API

Unifonic Verifications API

Unifonic Webhooks API

Unifonic Wrapper API

MCP Servers 1

Unifonic MCP manifest (community server + candidate tools)

Event Specifications 1

Unifonic Webhooks

Security Posture 3

Unifonic Authentication

Unifonic Domain Security

Unifonic Trust Center

Resources