Unifonic

Unifonic is a Saudi Arabia-based customer engagement and CPaaS platform, backed by SoftBank Vision Fund, that powers SMS, WhatsApp, voice, push notification, and OTP-verification communication for enterprises across the Middle East and beyond. Its developer surface spans an SMS (NextGen) REST API, an Authenticate API for multi-channel OTP verification, Voice APIs for calls, IVR, and number masking, and a WhatsApp Conversations API with template, session, and management endpoints, alongside webhooks for delivery status and channel events, mobile push SDKs, a web event-tracking SDK, chatbot and Flow Studio automation products, and a WhatsApp sandbox for testing.

Unifonic publishes 7 APIs on the APIs.io network, including Call Management and Status API, Call Queue Management API, Number Masking API, and 4 more. Tagged areas include Company, Enterprise, CPaaS, Messaging, and SMS.

The Unifonic catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Unifonic’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, release notes, and 28 more developer resources.

🌐 Visit website 📡 Source on GitHub

57.3/100 strong ▬ flat Agent 26/100 agent aware saas Full breakdown ↓
scored 2026-09-06 · rubric v0.19.0

3 APIs 1 MCP Servers

Company Enterprise CPaaS Messaging SMS WhatsApp Voice Push Notifications OTP Customer Engagement Saudi Arabia

Kin Score

Kin Score How this is scored →
scored 2026-09-06 · rubric v0.19.0

Composite quality — 57.3/100 · strong

Contract Quality 13.5 / 21

Developer Ergonomics 12.6 / 17

Access Clarity 10.3 / 17

Operational Transparency 4.4 / 11

Contract Governance 0.0 / 10

Discoverability 6.3 / 9

Regulatory Posture 6.3 / 15

Agent readiness — 26/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/unifonic: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Login

Sandbox

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

MCPServer

LLMsTxt

WellKnown

AgentSkill

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Lifecycle

ErrorCatalog

Conventions

Conformance

Components

DataModel

Webhooks

Scroll for all 7

Build 3

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace

PostmanWorkspace

Packages

Packages

SDKs

SDKs

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

Authentication

TrustCenter

Compliance

Operate 4

Status, limits, changes, and where to get help

Support

StatusPage

ReleaseNotes

ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Overlay

Overlay

Source (apis.yml)

aid: unifonic
name: Unifonic
description: Unifonic is a Saudi Arabia-based customer engagement and CPaaS platform, backed by SoftBank Vision Fund, that
  powers SMS, WhatsApp, voice, push notification, and OTP-verification communication for enterprises across the Middle East
  and beyond. Its developer surface spans an SMS (NextGen) REST API, an Authenticate API for multi-channel OTP verification,
  Voice APIs for calls, IVR, and number masking, and a WhatsApp Conversations API with template, session, and management endpoints,
  alongside webhooks for delivery status and channel events, mobile push SDKs, a web event-tracking SDK, chatbot and Flow
  Studio automation products, and a WhatsApp sandbox for testing.
url: https://raw.githubusercontent.com/api-evangelist/unifonic/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  - sandbox
  generated: '2026-09-03'
  method: derived
image: https://www.unifonic.com/hubfs/UNI_Logo_RGB-01.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- softbank-vision-fund
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Enterprise
- CPaaS
- Messaging
- SMS
- WhatsApp
- Voice
- Push Notifications
- OTP
- Customer Engagement
- Saudi Arabia
apis:
- aid: unifonic:unifonic-conversations-whatsapp-api
  name: Unifonic Conversations (WhatsApp) API
  description: 'The Unifonic Conversations API sends WhatsApp template and session messages and manages the WhatsApp service:
    template management and Meta catalog retrieval endpoints, incoming-message and delivery-status webhooks, and account-management
    event notifications, authenticated with a publicId and secret key pair. A WhatsApp sandbox with registered test numbers
    supports development.'
  humanURL: https://docs.unifonic.com/articles/products-documentation/whatsapp-apis
  baseURL: https://apis.unifonic.com
  tags:
  - WhatsApp
  - Conversations
  - Templates
  - Webhook
  tags_raw:
  - WhatsApp
  - Conversations
  - Templates
  - Webhooks
  properties:
  - url: https://docs.unifonic.com/articles/products-documentation/whatsapp-apis
    type: Documentation
  - url: https://docs.unifonic.com/articles/products-documentation/api-error-codes
    type: ErrorCodes
- aid: unifonic:unifonic-call-management-and-status-api
  name: Unifonic Call Management and Status API
  description: The Call Management and Status API from Unifonic — 2 operation(s) for call management and status.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Call Management and Status
  properties:
  - type: OpenAPI
    url: openapi/unifonic-call-management-and-status-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-call-queue-management-api
  name: Unifonic Call Queue Management API
  description: The Call Queue Management API from Unifonic — 2 operation(s) for call queue management.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Call Queue Management
  properties:
  - type: OpenAPI
    url: openapi/unifonic-call-queue-management-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-number-masking-api
  name: Unifonic Number Masking API
  description: The Number Masking API from Unifonic — 3 operation(s) for number masking.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Number Masking
  properties:
  - type: OpenAPI
    url: openapi/unifonic-number-masking-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-rest-api
  name: Unifonic Rest API
  description: The Rest API from Unifonic — 3 operation(s) for rest.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - REST
  tags_raw:
  - Rest
  properties:
  - type: OpenAPI
    url: openapi/unifonic-rest-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-verifications-api
  name: Unifonic Verifications API
  description: The Verifications API from Unifonic — 2 operation(s) for verifications.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Verification
  tags_raw:
  - Verifications
  properties:
  - type: OpenAPI
    url: openapi/unifonic-verifications-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-webhooks-api
  name: Unifonic Webhooks API
  description: The Webhooks API from Unifonic — 1 operation(s) for webhooks.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Webhook
  tags_raw:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/unifonic-webhooks-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-wrapper-api
  name: Unifonic Wrapper API
  description: The Wrapper API from Unifonic — 2 operation(s) for wrapper.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Wrapper
  properties:
  - type: OpenAPI
    url: openapi/unifonic-wrapper-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
common:
- type: CapabilityMap
  url: capabilities/unifonic-capability-edges.yml
  name: Unifonic Business Capability Map
- type: Overlay
  url: overlays/unifonic-authenticate-overlay.yaml
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/unifonic/overview
- type: DomainSecurity
  url: security/unifonic-domain-security.yml
- url: https://www.unifonic.com/
  type: Website
- url: https://docs.unifonic.com/
  type: DeveloperPortal
- url: https://docs.unifonic.com/
  type: Documentation
- url: https://docs.unifonic.com/articles/api-documentation/overview
  type: APIReference
- url: https://docs.unifonic.com/articles/api-documentation/getting-started
  type: GettingStarted
- url: https://support.unifonic.com/support/home
  type: Support
- url: https://www.unifonic.com/en/blog
  type: Blog
- url: https://www.unifonic.com/en/pricing
  type: Pricing
- url: https://cloud.unifonic.com/
  type: Login
- url: https://www.unifonic.com/en/terms-and-conditions
  type: TermsOfService
- url: https://www.unifonic.com/en/privacy-policy
  type: PrivacyPolicy
- url: https://status.unifonic.com/
  type: StatusPage
- url: https://docs.unifonic.com/articles/release-notes-publication/2026-release-notes
  type: ReleaseNotes
- url: changelog/unifonic-changelog.yml
  type: ChangeLog
- url: lifecycle/unifonic-lifecycle.yml
  type: Lifecycle
- url: errors/unifonic-problem-types.yml
  type: ErrorCatalog
- url: authentication/unifonic-authentication.yml
  type: Authentication
- url: conventions/unifonic-conventions.yml
  type: Conventions
- url: conformance/unifonic-conformance.yml
  type: Conformance
- url: packages/unifonic-packages.yml
  type: Packages
- url: packages/unifonic-packages.yml
  type: SDKs
- url: components/unifonic-components.yml
  type: Components
- url: data-model/unifonic-data-model.yml
  type: DataModel
- url: sandbox/unifonic-sandbox.yml
  type: Sandbox
- url: asyncapi/unifonic-webhooks.yml
  type: Webhooks
- url: mcp/unifonic-mcp.yml
  type: MCPServer
  name: Unifonic MCP manifest (community server + candidate tools)
- url: llms/unifonic-llms.txt
  type: LLMsTxt
- url: well-known/unifonic-well-known.yml
  type: WellKnown
- url: skills/_index.yml
  type: AgentSkill
  name: Unifonic Agent Skills
- url: security/unifonic-trust-center.yml
  type: TrustCenter
- url: https://www.unifonic.com/en/legal/trust-centre
  type: Compliance
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 26
  pass: local-v1

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