Unifonic

Unifonic is a Saudi Arabia-based customer engagement and CPaaS platform, backed by SoftBank Vision Fund, that powers SMS, WhatsApp, voice, push notification, and OTP-verification communication for enterprises across the Middle East and beyond. Its developer surface spans an SMS (NextGen) REST API, an Authenticate API for multi-channel OTP verification, Voice APIs for calls, IVR, and number masking, and a WhatsApp Conversations API with template, session, and management endpoints, alongside webhooks for delivery status and channel events, mobile push SDKs, a web event-tracking SDK, chatbot and Flow Studio automation products, and a WhatsApp sandbox for testing.

Unifonic publishes 7 APIs on the APIs.io network, including Call Management and Status API, Call Queue Management API, Number Masking API, and 4 more. Tagged areas include Company, Enterprise, CPaaS, Messaging, and SMS.

The Unifonic catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Unifonic’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, release notes, and 27 more developer resources.

🌐 Visit website 📡 Source on GitHub
57.0/100 strong ▬ flat Agent 45/100 agent ready Full breakdown ↓
scored 2026-08-17 · rubric v0.11.0
AccessSelf serve
8 APIs 1 MCP Servers
CompanyEnterpriseCPaaSMessagingSMSWhatsAppVoicePush NotificationsOTPCustomer EngagementSaudi Arabia

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-17 · rubric v0.11.0
Composite quality — 57.0/100 · strong
Contract Quality 14.9 / 21
Developer Ergonomics 12.5 / 17
Commercial Clarity 10.3 / 17
Operational Transparency 4.4 / 11
Governance 0.8 / 10
Discoverability 7.9 / 9
Regulatory Posture 6.3 / 15
Agent readiness — 45/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 10
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Regulatory Posture applies to this provider. Its tags matched the Telecommunications regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/unifonic: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

Unifonic Conversations (WhatsApp) API

The Unifonic Conversations API sends WhatsApp template and session messages and manages the WhatsApp service: template management and Meta catalog retrieval endpoints, incoming-...

Unifonic Call Management and Status API

The Call Management and Status API from Unifonic — 2 operation(s) for call management and status.

Unifonic Call Queue Management API

The Call Queue Management API from Unifonic — 2 operation(s) for call queue management.

Unifonic Number Masking API

The Number Masking API from Unifonic — 3 operation(s) for number masking.

Unifonic Rest API

The Rest API from Unifonic — 3 operation(s) for rest.

Unifonic Verifications API

The Verifications API from Unifonic — 2 operation(s) for verifications.

Unifonic Webhooks API

The Webhooks API from Unifonic — 1 operation(s) for webhooks.

Unifonic Wrapper API

The Wrapper API from Unifonic — 2 operation(s) for wrapper.

Scroll for all 8

Postman Collections 7

Ready-to-run Postman collections for exercising this provider's APIs.

Unifonic Authenticate Call Management and Status API

POSTMAN

Unifonic Authenticate Call Management and Status Call Queue Management API

POSTMAN

Unifonic Authenticate Call Management and Status Number Masking API

POSTMAN

Unifonic Authenticate Call Management and Status Rest API

POSTMAN

Unifonic Authenticate Call Management and Status Verifications API

POSTMAN

Unifonic Authenticate Call Management and Status Webhooks API

POSTMAN

Unifonic Authenticate Call Management and Status Wrapper API

POSTMAN

Scroll for all 7

Open Collections 8

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Unifonic Authenticate Call Management and Status API

OPEN COLLECTION

Unifonic Authenticate Call Management and Status Call Queue Management API

OPEN COLLECTION

Unifonic Authenticate Call Management and Status Number Masking API

OPEN COLLECTION

Unifonic Authenticate Call Management and Status Rest API

OPEN COLLECTION

Unifonic Authenticate Call Management and Status Verifications API

OPEN COLLECTION

Unifonic Authenticate Call Management and Status Webhooks API

OPEN COLLECTION

Unifonic Authenticate Call Management and Status Wrapper API

OPEN COLLECTION

Scroll for all 8

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Unifonic MCP manifest (community server + candidate tools)

MCP SERVER

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Unifonic Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Unifonic Authentication

http-basic/apiKey · 4 schemes

SECURITY

Unifonic Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Unifonic Trust Center

ISO 27001, ISO 42001, ISO 27017, ISO 27018, CSA STAR Level 2, SOC 2 Type I, SOC 2 Type II

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 Login
Login
 Sandbox
Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 LLMsTxt
LLMsTxt
 WellKnown
WellKnown
 AgentSkill
AgentSkill

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Lifecycle
Lifecycle
 ErrorCatalog
ErrorCatalog
 Conventions
Conventions
 Conformance
Conformance
 Components
Components
 DataModel
DataModel
 Webhooks
Webhooks

Scroll for all 7

Build 3

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace
PostmanWorkspace
 Packages
Packages
 SDKs
SDKs

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity
 Authentication
Authentication
 TrustCenter
TrustCenter
 Compliance
Compliance

Operate 4

Status, limits, changes, and where to get help

Support
Support
 StatusPage
StatusPage
 ReleaseNotes
ReleaseNotes
 ChangeLog
ChangeLog

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Other 1

Properties that don't map to a standard resource type

Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: unifonic
name: Unifonic
description: Unifonic is a Saudi Arabia-based customer engagement and CPaaS platform, backed by SoftBank Vision Fund, that
  powers SMS, WhatsApp, voice, push notification, and OTP-verification communication for enterprises across the Middle East
  and beyond. Its developer surface spans an SMS (NextGen) REST API, an Authenticate API for multi-channel OTP verification,
  Voice APIs for calls, IVR, and number masking, and a WhatsApp Conversations API with template, session, and management endpoints,
  alongside webhooks for delivery status and channel events, mobile push SDKs, a web event-tracking SDK, chatbot and Flow
  Studio automation products, and a WhatsApp sandbox for testing.
url: https://raw.githubusercontent.com/api-evangelist/unifonic/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://www.unifonic.com/hubfs/UNI_Logo_RGB-01.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- softbank-vision-fund
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Enterprise
- CPaaS
- Messaging
- SMS
- WhatsApp
- Voice
- Push Notifications
- OTP
- Customer Engagement
- Saudi Arabia
apis:
- aid: unifonic:unifonic-conversations-whatsapp-api
  name: Unifonic Conversations (WhatsApp) API
  description: 'The Unifonic Conversations API sends WhatsApp template and session messages and manages the WhatsApp service:
    template management and Meta catalog retrieval endpoints, incoming-message and delivery-status webhooks, and account-management
    event notifications, authenticated with a publicId and secret key pair. A WhatsApp sandbox with registered test numbers
    supports development.'
  humanURL: https://docs.unifonic.com/articles/products-documentation/whatsapp-apis
  baseURL: https://apis.unifonic.com
  tags:
  - WhatsApp
  - Conversations
  - Templates
  - Webhooks
  properties:
  - url: https://docs.unifonic.com/articles/products-documentation/whatsapp-apis
    type: Documentation
  - url: https://docs.unifonic.com/articles/products-documentation/api-error-codes
    type: ErrorCodes
- aid: unifonic:unifonic-call-management-and-status-api
  name: Unifonic Call Management and Status API
  description: The Call Management and Status API from Unifonic — 2 operation(s) for call management and status.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Call Management and Status
  properties:
  - type: OpenAPI
    url: openapi/unifonic-call-management-and-status-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-call-queue-management-api
  name: Unifonic Call Queue Management API
  description: The Call Queue Management API from Unifonic — 2 operation(s) for call queue management.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Call Queue Management
  properties:
  - type: OpenAPI
    url: openapi/unifonic-call-queue-management-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-number-masking-api
  name: Unifonic Number Masking API
  description: The Number Masking API from Unifonic — 3 operation(s) for number masking.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Number Masking
  properties:
  - type: OpenAPI
    url: openapi/unifonic-number-masking-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-rest-api
  name: Unifonic Rest API
  description: The Rest API from Unifonic — 3 operation(s) for rest.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Rest
  properties:
  - type: OpenAPI
    url: openapi/unifonic-rest-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-verifications-api
  name: Unifonic Verifications API
  description: The Verifications API from Unifonic — 2 operation(s) for verifications.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Verifications
  properties:
  - type: OpenAPI
    url: openapi/unifonic-verifications-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-webhooks-api
  name: Unifonic Webhooks API
  description: The Webhooks API from Unifonic — 1 operation(s) for webhooks.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/unifonic-webhooks-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
- aid: unifonic:unifonic-wrapper-api
  name: Unifonic Wrapper API
  description: The Wrapper API from Unifonic — 2 operation(s) for wrapper.
  humanURL: https://docs.unifonic.com/articles/api-documentation/sms-api
  baseURL: https://el.cloud.unifonic.com
  tags:
  - Wrapper
  properties:
  - type: OpenAPI
    url: openapi/unifonic-wrapper-api-openapi.yml
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/sms-api
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/unifonic-authenticate-1
  - type: Documentation
    url: https://docs.unifonic.com/articles/api-documentation/voice
common:
- type: Overlay
  url: overlays/unifonic-authenticate-overlay.yaml
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/unifonic/overview
- type: DomainSecurity
  url: security/unifonic-domain-security.yml
- url: https://www.unifonic.com/
  type: Website
- url: https://docs.unifonic.com/
  type: DeveloperPortal
- url: https://docs.unifonic.com/
  type: Documentation
- url: https://docs.unifonic.com/articles/api-documentation/overview
  type: APIReference
- url: https://docs.unifonic.com/articles/api-documentation/getting-started
  type: GettingStarted
- url: https://support.unifonic.com/support/home
  type: Support
- url: https://www.unifonic.com/en/blog
  type: Blog
- url: https://www.unifonic.com/en/pricing
  type: Pricing
- url: https://cloud.unifonic.com/
  type: Login
- url: https://www.unifonic.com/en/terms-and-conditions
  type: TermsOfService
- url: https://www.unifonic.com/en/privacy-policy
  type: PrivacyPolicy
- url: https://status.unifonic.com/
  type: StatusPage
- url: https://docs.unifonic.com/articles/release-notes-publication/2026-release-notes
  type: ReleaseNotes
- url: changelog/unifonic-changelog.yml
  type: ChangeLog
- url: lifecycle/unifonic-lifecycle.yml
  type: Lifecycle
- url: errors/unifonic-problem-types.yml
  type: ErrorCatalog
- url: authentication/unifonic-authentication.yml
  type: Authentication
- url: conventions/unifonic-conventions.yml
  type: Conventions
- url: conformance/unifonic-conformance.yml
  type: Conformance
- url: packages/unifonic-packages.yml
  type: Packages
- url: packages/unifonic-packages.yml
  type: SDKs
- url: components/unifonic-components.yml
  type: Components
- url: data-model/unifonic-data-model.yml
  type: DataModel
- url: sandbox/unifonic-sandbox.yml
  type: Sandbox
- url: asyncapi/unifonic-webhooks.yml
  type: Webhooks
- url: mcp/unifonic-mcp.yml
  type: MCPServer
  name: Unifonic MCP manifest (community server + candidate tools)
- url: llms/unifonic-llms.txt
  type: LLMsTxt
- url: well-known/unifonic-well-known.yml
  type: WellKnown
- url: skills/_index.yml
  type: AgentSkill
  name: Unifonic Agent Skills
- url: security/unifonic-trust-center.yml
  type: TrustCenter
- url: https://www.unifonic.com/en/legal/trust-centre
  type: Compliance
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 26
  pass: local-v1