Salesforce Sales Cloud

name: Salesforce Sales Cloud
description: >-
  Enterprise CRM platform providing sales automation, customer relationship management, and business intelligence
  capabilities through REST and SOAP APIs.
image: https://www.salesforce.com/content/dam/web/en_us/www/images/salesforce-logo.svg
url: https://www.salesforce.com/products/sales-cloud/overview/
created: '2024-01-15'
modified: '2026-05-19'
specificationVersion: '0.18'
tags:
- Cloud
- CRM
- Customer Management
- Enterprise
- Sales
apis:
- name: Salesforce REST API
  description: >-
    Primary REST API for accessing Salesforce data including accounts, contacts, leads, opportunities, and custom
    objects. Supports JSON and XML formats with a lightweight request and response framework.
  image: https://www.salesforce.com/content/dam/web/en_us/www/images/salesforce-logo.svg
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0
  tags:
  - CRUD
  - Data
  - Objects
  - Records
  - REST
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_rest.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-rest-api-openapi.yml
  - type: Authentication
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_understanding_authentication.htm
  - type: Postman Collection
    url: https://www.postman.com/salesforce-developers/workspace/salesforce-developers
  - type: GettingStarted
    url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/quickstart.htm
  - type: ChangeLog
    url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/rest_rns.htm
- name: Salesforce SOAP API
  description: >-
    Comprehensive SOAP-based API for enterprise integrations with full CRUD operations on Salesforce objects. Uses
    WSDL files to define parameters for accessing data through the API.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/
  baseURL: https://yourInstance.salesforce.com/services/Soap/u/59.0
  tags:
  - Enterprise
  - Integration
  - SOAP
  - XML
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_quickstart_intro.htm
  - type: WSDL
    url: https://yourInstance.salesforce.com/services/wsdl/enterprise
  - type: Authentication
    url: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_login.htm
  - type: GettingStarted
    url: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_quickstart_steps.htm
- name: Bulk API 2.0
  description: >-
    Optimized API for loading, updating, or deleting large data sets asynchronously with better performance than REST
    API. Supports CSV, JSON, and XML data formats.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/jobs/ingest
  tags:
  - Async
  - Bulk
  - Data Loading
  - ETL
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/asynch_api_intro.htm
  - type: Examples
    url: https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/asynch_api_code_samples.htm
  - type: GettingStarted
    url: https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/bulk_api_2_0.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-bulk-api-openapi.yml
- name: Metadata API
  description: >-
    API for retrieving, deploying, creating, updating, or deleting customization information such as custom object
    definitions and page layouts. Essential for managing org configuration and deployment workflows.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api_meta.meta/api_meta/
  baseURL: https://yourInstance.salesforce.com/services/Soap/m/59.0
  tags:
  - Configuration
  - Customization
  - Deployment
  - Metadata
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.api_meta.meta/api_meta/meta_intro.htm
  - type: WSDL
    url: https://yourInstance.salesforce.com/services/wsdl/metadata
  - type: ChangeLog
    url: https://developer.salesforce.com/docs/atlas.en-us.api_meta.meta/api_meta/meta_rns.htm
- name: Streaming API
  description: >-
    Push notification API using Bayeux protocol to receive near real-time updates when data changes in Salesforce.
    Enables event-driven integrations without polling.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/
  baseURL: https://yourInstance.salesforce.com/cometd/59.0
  tags:
  - Events
  - Push Notifications
  - Real-Time
  - Streaming
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/intro_stream.htm
  - type: Examples
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/code_sample_java_client_intro.htm
- name: Platform Events API
  description: >-
    Event-driven architecture API for publishing and subscribing to custom events for app integration. Supports
    defining custom event channels with schema for loosely coupled systems.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/sobjects
  tags:
  - Events
  - Integration
  - Messaging
  - Pub/Sub
  properties:
  - type: Documentation
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_intro.htm
  - type: Guide
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_publish_api.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-platform-events-api-openapi.yml
- name: Analytics REST API
  description: >-
    Access Salesforce reports, dashboards, and analytics data programmatically. Enables embedding analytics into
    custom applications and automating report generation.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api_analytics.meta/api_analytics/
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/analytics
  tags:
  - Analytics
  - Business Intelligence
  - Dashboards
  - Reports
  properties:
  - type: Documentation
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.api_analytics.meta/api_analytics/sforce_analytics_rest_api_intro.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-analytics-api-openapi.yml
- name: Salesforce Composite API
  description: >-
    Executes a series of REST API requests in a single call, reducing round trips between client and server. Supports
    composite batches, composite requests, and composite graphs for complex multi-step operations.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/using_composite_resources.htm
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/composite
  tags:
  - Batch
  - Composite
  - Integration
  - Performance
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/using_composite_resources.htm
  - type: Reference
    url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_composite_composite.htm
  - type: Guide
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_composite_graph_introduction.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-composite-api-openapi.yml
- name: Salesforce GraphQL API
  description: >-
    Query Salesforce data using GraphQL, allowing clients to request exactly the fields they need in a single request.
    Reduces payload size and supports aggregation across object relationships.
  humanURL: https://developer.salesforce.com/docs/platform/graphql/overview
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/graphql
  tags:
  - Data Access
  - GraphQL
  - Query
  - Schema
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/platform/graphql/guide/intro-graphql-api.html
  - type: GettingStarted
    url: https://developer.salesforce.com/docs/platform/graphql/guide/get-started.html
  - type: Reference
    url: https://developer.salesforce.com/docs/platform/graphql/guide/requests-and-responses.html
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-graphql-api-openapi.yml
  - url: graphql/salesforce-sales-cloud-graphql.md
    type: GraphQL
- name: Salesforce Tooling API
  description: >-
    Build custom development tools for Salesforce applications by accessing metadata about Apex classes, triggers,
    Visualforce pages, and other development artifacts. Supports both REST and SOAP interfaces.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/tooling
  tags:
  - Apex
  - Development
  - Metadata
  - Tooling
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/intro_rest_overview.htm
  - type: Reference
    url: https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/intro_rest_resources.htm
  - type: Examples
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/intro_rest_resource_examples.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-tooling-api-openapi.yml
- name: Salesforce Pub/Sub API
  description: >-
    gRPC-based API for publishing and subscribing to platform events, change data capture events, and real-time event
    monitoring events. Uses Apache Avro format for efficient binary event message delivery over HTTP/2.
  humanURL: https://developer.salesforce.com/docs/platform/pub-sub-api/guide/intro.html
  baseURL: https://yourInstance.salesforce.com
  tags:
  - Events
  - gRPC
  - Pub/Sub
  - Real-Time
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/platform/pub-sub-api/guide/intro.html
  - type: GettingStarted
    url: https://developer.salesforce.com/docs/platform/pub-sub-api/guide/grpc-api.html
  - type: Reference
    url: https://developer.salesforce.com/docs/platform/pub-sub-api/guide/pub-sub-endpoints.html
- name: Salesforce Change Data Capture API
  description: >-
    Receive near-real-time notifications of changes to Salesforce records including creates, updates, deletes, and
    undeletes. Enables synchronization of external data stores with Salesforce data.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.change_data_capture.meta/change_data_capture/cdc_intro.htm
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0
  tags:
  - Change Data Capture
  - Events
  - Real-Time
  - Synchronization
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.change_data_capture.meta/change_data_capture/cdc_intro.htm
  - type: Guide
    url: https://developer.salesforce.com/docs/atlas.en-us.change_data_capture.meta/change_data_capture/cdc_what.htm
  - type: Reference
    url: >-
      https://developer.salesforce.com/docs/atlas.en-us.change_data_capture.meta/change_data_capture/cdc_message_structure.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-change-data-capture-api-openapi.yml
- name: Salesforce Connect REST API
  description: >-
    Integrate mobile apps, intranet sites, and third-party web applications with Salesforce, including access to
    Chatter feeds, groups, users, and collaboration features.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/intro_what_is_chatter_connect.htm
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/connect
  tags:
  - Chatter
  - Collaboration
  - Connect
  - Social
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/intro_what_is_chatter_connect.htm
  - type: GettingStarted
    url: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/quickstart.htm
  - type: Reference
    url: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_overview.htm
  - type: Examples
    url: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/quickreference.htm
  - type: ChangeLog
    url: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/intro_release_notes.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-connect-api-openapi.yml
- name: Salesforce User Interface API
  description: >-
    Build custom user interfaces for Salesforce data using the same API that powers Lightning Experience. Returns data
    and metadata in a single response with layout, picklist, and field-level security awareness.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.uiapi.meta/uiapi
  baseURL: https://yourInstance.salesforce.com/services/data/v59.0/ui-api
  tags:
  - Layouts
  - Lightning
  - Records
  - User Interface
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.uiapi.meta/uiapi/ui_api_get_started.htm
  - type: Reference
    url: https://developer.salesforce.com/docs/atlas.en-us.uiapi.meta/uiapi/ui_api_resources_overview.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-ui-api-openapi.yml
- name: Salesforce Apex REST API
  description: >-
    Create custom REST endpoints in Salesforce using Apex classes annotated with REST resource annotations. Supports
    OAuth 2.0 authentication and JSON and XML request and response formats.
  humanURL: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_rest.htm
  baseURL: https://yourInstance.salesforce.com/services/apexrest
  tags:
  - Apex
  - Custom Endpoints
  - Development
  - REST
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_rest.htm
  - type: OpenAPI
    url: openapi/salesforce-sales-cloud-apex-rest-api-openapi.yml
common:
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/salesforce-sales-cloud/overview
- type: ArazzoWorkflows
  url: arazzo/
  workflows:
  - url: arazzo/salesforce-sales-cloud-account-360-enrichment-workflow.yml
    name: Salesforce Sales Cloud Account 360 Enrichment
    summary: Resolve an Account by name, then pull its related Contacts and open Opportunities.
  - url: arazzo/salesforce-sales-cloud-account-tree-with-contacts-workflow.yml
    name: Salesforce Sales Cloud Account Tree With Contacts
    summary: Create an Account and its child Contacts in one tree call, then read the Account back.
  - url: arazzo/salesforce-sales-cloud-bulk-import-accounts-workflow.yml
    name: Salesforce Sales Cloud Bulk Import Accounts
    summary: Create a batch of Accounts in one collection call, then verify the count with SOQL.
  - url: arazzo/salesforce-sales-cloud-close-opportunity-won-workflow.yml
    name: Salesforce Sales Cloud Close Opportunity Won
    summary: Move an Opportunity to Closed Won, then read it back and log a follow-up Task.
  - url: arazzo/salesforce-sales-cloud-create-and-convert-lead-workflow.yml
    name: Salesforce Sales Cloud Create And Convert Lead
    summary: Capture a Lead, then realize the conversion by creating Account, Contact, and Opportunity records.
  - url: arazzo/salesforce-sales-cloud-create-then-retrieve-contact-workflow.yml
    name: Salesforce Sales Cloud Create Then Retrieve Contact
    summary: Create a Contact, then read it back by id to confirm the persisted field values.
  - url: arazzo/salesforce-sales-cloud-delete-stale-lead-workflow.yml
    name: Salesforce Sales Cloud Delete Stale Lead
    summary: Find an unconverted Lead by email via SOQL, then delete the matched record.
  - url: arazzo/salesforce-sales-cloud-describe-then-create-record-workflow.yml
    name: Salesforce Sales Cloud Describe Then Create Record
    summary: Describe an sObject to confirm it is creatable, then create a record of that type.
  - url: arazzo/salesforce-sales-cloud-log-task-on-account-workflow.yml
    name: Salesforce Sales Cloud Log Task On Account
    summary: Find an Account by SOQL, then create a follow-up Task linked to it.
  - url: arazzo/salesforce-sales-cloud-new-customer-onboarding-workflow.yml
    name: Salesforce Sales Cloud New Customer Onboarding
    summary: Create an Account, attach a primary Contact, then open an Opportunity against it.
  - url: arazzo/salesforce-sales-cloud-opportunity-with-contact-role-workflow.yml
    name: Salesforce Sales Cloud Opportunity With Contact Role
    summary: Open an Opportunity, then attach a Contact to it as an OpportunityContactRole.
  - url: arazzo/salesforce-sales-cloud-paginated-soql-export-workflow.yml
    name: Salesforce Sales Cloud Paginated SOQL Export
    summary: Run a large SOQL query, then page to the next batch when the first is not complete.
  - url: arazzo/salesforce-sales-cloud-query-then-update-account-workflow.yml
    name: Salesforce Sales Cloud Query Then Update Account
    summary: Find an Account with a SOQL query, then patch the matched record's fields.
  - url: arazzo/salesforce-sales-cloud-reparent-contact-to-account-workflow.yml
    name: Salesforce Sales Cloud Reparent Contact To Account
    summary: Look up a Contact and a target Account by SOQL, then move the Contact under that Account.
  - url: arazzo/salesforce-sales-cloud-schedule-event-with-contact-workflow.yml
    name: Salesforce Sales Cloud Schedule Event With Contact
    summary: Find a Contact by email, then create a calendar Event linked to that Contact.
  - url: arazzo/salesforce-sales-cloud-search-then-retrieve-record-workflow.yml
    name: Salesforce Sales Cloud Search Then Retrieve Record
    summary: Run a SOSL search across objects, then fetch the full record for the top hit.
  - url: arazzo/salesforce-sales-cloud-submit-opportunity-for-approval-workflow.yml
    name: Salesforce Sales Cloud Submit Opportunity For Approval
    summary: Create an Opportunity, then submit that record into its approval process.
  - url: arazzo/salesforce-sales-cloud-upsert-account-by-external-id-workflow.yml
    name: Salesforce Sales Cloud Upsert Account By External ID
    summary: Upsert an Account on an external ID field, then attach a Contact to it.
- type: LinkedIn
  url: https://www.linkedin.com/showcase/salesforcesalescloud
- type: Portal
  url: https://developer.salesforce.com/
- type: Documentation
  url: https://developer.salesforce.com/docs
- type: GettingStarted
  url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/quickstart.htm
- type: Authentication
  url: https://help.salesforce.com/s/articleView?id=sf.remoteaccess_authenticate.htm
- type: Blog
  url: https://developer.salesforce.com/blogs
- type: StatusPage
  url: https://status.salesforce.com/
- type: Support
  url: https://help.salesforce.com/
- type: TermsOfService
  url: https://www.salesforce.com/company/legal/agreements/
- type: PrivacyPolicy
  url: https://www.salesforce.com/company/privacy/
- type: GitHubOrganization
  url: https://github.com/salesforce
- type: Community
  url: https://trailhead.salesforce.com/en/trailblazercommunity
- type: Website
  url: https://www.salesforce.com/products/sales-cloud/
- type: Login
  url: https://login.salesforce.com/
- type: SignUp
  url: https://developer.salesforce.com/signup
- type: SDKs
  url: https://developer.salesforce.com/tools/sdk
- type: API Console
  url: https://workbench.developerforce.com/
- type: Trailhead Learning
  url: https://trailhead.salesforce.com/en/content/learn/modules/api_basics
- type: API Limits
  url: >-
    https://developer.salesforce.com/docs/atlas.en-us.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_api.htm
- type: API Library
  url: https://developer.salesforce.com/docs/apis
- type: Postman Collection
  url: https://www.postman.com/salesforce-developers/workspace/salesforce-developers
- type: ChangeLog
  url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/rest_rns.htm
- type: SOQL and SOSL Reference
  url: https://developer.salesforce.com/docs/atlas.en-us.soql_sosl.meta/soql_sosl/sforce_api_calls_soql_sosl_intro.htm
- type: JSON-LD Context
  url: json-ld/salesforce-sales-cloud-context.jsonld
- type: Spectral Rules
  url: rules/salesforce-sales-cloud-rules.yml
- type: Capabilities
  url: capabilities/sales-pipeline-management.yaml
- type: Vocabulary
  url: vocabulary/salesforce-sales-cloud-vocabulary.yml
- type: JSON Schema
  url: json-schema/salesforce-sales-cloud-account-schema.json
  title: Account Schema
- type: JSON Schema
  url: json-schema/salesforce-sales-cloud-contact-schema.json
  title: Contact Schema
- type: JSON Schema
  url: json-schema/salesforce-sales-cloud-lead-schema.json
  title: Lead Schema
- type: JSON Schema
  url: json-schema/salesforce-sales-cloud-opportunity-schema.json
  title: Opportunity Schema
- type: JSON Schema
  url: json-schema/salesforce-sales-cloud-task-schema.json
  title: Task Schema
- type: JSON Schema
  url: json-schema/salesforce-sales-cloud-case-schema.json
  title: Case Schema
- type: JSON Schema
  url: json-schema/salesforce-sales-cloud-campaign-schema.json
  title: Campaign Schema
maintainer:
  name: Kin Lane
  email: kin@apievangelist.com