Mend

Mend is a HIPAA-compliant telehealth and patient engagement platform for mental and behavioral healthcare organizations, powering appointment scheduling, automated reminders, secure video visits, digital intake forms and consents, patient messaging, payments, and AI no-show prediction. Mend integrates with EHR and practice-management systems through a combination of HL7, SFTP, and an API served from api.mendfamily.com. That API exists and is used by Mend's own portal for session initialization and signaling, but its reference documentation is delivered through a login-gated customer knowledge base rather than a public developer portal, so Mend's programmatic surface is best characterized as partner- and customer-gated rather than openly self-serve.

Mend publishes 4 APIs on the APIs.io network. Tagged areas include Telehealth, Telemedicine, Patient Engagement, Behavioral Health, and Scheduling.

Mend’s developer surface includes documentation and 4 more developer resources.

🌐 Visit website 📡 Source on GitHub

11.9/100 emerging ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-14 · rubric v0.22.0

AccessPaidApproval

4 APIs

Telehealth Telemedicine Patient Engagement Behavioral Health SchedulingVideo VisitsDigital Forms HIPAA Healthcare

Kin Score

Kin Score How this is scored →
scored 2026-09-14 · rubric v0.22.0

Composite quality — 11.9/100 · emerging

Contract Quality 0.0 / 21

Developer Ergonomics 1.6 / 17

Access Clarity 3.6 / 17

Operational Transparency 0.0 / 11

Contract Governance 0.0 / 10

Discoverability 6.3 / 9

Regulatory Posture 1.1 / 15

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Health regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/mend-health: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Mend Appointments and Scheduling API

Logical grouping for creating and managing appointments, provider availability, patient self-scheduling, rescheduling, and automated appointment reminders. Mend documents these ...

Mend Patients API

Logical grouping for creating and syncing patient records, demographics, and contact details between Mend and an external EHR or practice-management system. Mend performs this s...

Mend Video Visits API

Logical grouping for initializing secure video telemedicine sessions and the virtual waiting room. The real-time media itself runs over WebRTC via Vonage TokBox and OpenTok rela...

Mend Digital Forms and Intake API

Logical grouping for assigning digital intake forms, consents, and assessments to patients and returning their completed responses to the practice. Mend describes these digital ...

Pricing Plans 1

Published pricing tiers and plan structures.

Mend Health Plans Pricing

2 plans

PLANS

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Mend Health Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Commercial 1

Pricing, plans, and the legal terms of use

Plans

Plans

Company 2

The organization behind the API

Website

Website

LinkedIn

Source (apis.yml)

aid: mend-health
url: https://raw.githubusercontent.com/api-evangelist/mend-health/refs/heads/main/apis.yml
name: Mend
kind: company
description: Mend is a HIPAA-compliant telehealth and patient engagement platform for mental and behavioral healthcare organizations,
  powering appointment scheduling, automated reminders, secure video visits, digital intake forms and consents, patient messaging,
  payments, and AI no-show prediction. Mend integrates with EHR and practice-management systems through a combination of HL7,
  SFTP, and an API served from api.mendfamily.com. That API exists and is used by Mend's own portal for session initialization
  and signaling, but its reference documentation is delivered through a login-gated customer knowledge base rather than a
  public developer portal, so Mend's programmatic surface is best characterized as partner- and customer-gated rather than
  openly self-serve.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: approval
  trial: false
  try_now: false
  public: false
  label: Paid · Requires approval
  confidence: low
  source:
  - plans
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/mend-health.png
tags:
- Telehealth
- Telemedicine
- Patient Engagement
- Behavioral Health
- Scheduling
- Video Visits
- Digital Forms
- HIPAA
- Healthcare
created: '2026-07-10'
modified: '2026-07-10'
specificationVersion: '0.23'
apis:
- aid: mend-health:mend-health-appointments-api
  name: Mend Appointments and Scheduling API
  tags:
  - Appointments
  - Scheduling
  - Reminders
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
  baseURL: https://api.mendfamily.com
  endpointsModeled: true
  properties:
  - url: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
    type: Documentation
  description: Logical grouping for creating and managing appointments, provider availability, patient self-scheduling, rescheduling,
    and automated appointment reminders. Mend documents these capabilities in its customer knowledge base and serves the API
    from api.mendfamily.com, but the concrete endpoint paths are behind a login-gated API Documentation section and are not
    published openly. Endpoints are modeled from Mend's described capabilities and were not confirmed against a public specification.
- aid: mend-health:mend-health-patients-api
  name: Mend Patients API
  tags:
  - Patients
  - Demographics
  - Records
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
  baseURL: https://api.mendfamily.com
  endpointsModeled: true
  properties:
  - url: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
    type: Documentation
  description: Logical grouping for creating and syncing patient records, demographics, and contact details between Mend and
    an external EHR or practice-management system. Mend performs this synchronization through a mix of HL7, SFTP, and its
    api.mendfamily.com API, but the specific patient endpoints are only described inside the gated customer knowledge base.
    Endpoints are modeled from Mend's described capabilities and were not confirmed against a public specification.
- aid: mend-health:mend-health-video-visits-api
  name: Mend Video Visits API
  tags:
  - Video Visits
  - WebRTC
  - Virtual Care
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
  baseURL: https://api.mendfamily.com
  endpointsModeled: true
  properties:
  - url: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
    type: Documentation
  description: Logical grouping for initializing secure video telemedicine sessions and the virtual waiting room. The real-time
    media itself runs over WebRTC via Vonage TokBox and OpenTok relay servers, while api.mendfamily.com handles session initialization
    and signaling. There is no public, documented video endpoint or WebSocket surface on Mend's own API. Endpoints are modeled
    from Mend's described capabilities and were not confirmed against a public specification.
- aid: mend-health:mend-health-forms-api
  name: Mend Digital Forms and Intake API
  tags:
  - Forms
  - Intake
  - Consents
  - Assessments
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
  baseURL: https://api.mendfamily.com
  endpointsModeled: true
  properties:
  - url: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
    type: Documentation
  description: Logical grouping for assigning digital intake forms, consents, and assessments to patients and returning their
    completed responses to the practice. Mend describes these digital forms as a core patient-engagement capability, but the
    programmatic endpoints live inside the gated API Documentation section. Endpoints are modeled from Mend's described capabilities
    and were not confirmed against a public specification.
common:
- type: DomainSecurity
  url: security/mend-health-domain-security.yml
- type: Website
  url: https://mend.com
- type: LinkedIn
  url: https://www.linkedin.com/company/mendfamily
- type: Documentation
  url: https://bestservice.mendfamily.com/hc/en-us/sections/360007371714-API-Documentation
- type: Plans
  url: plans/mend-health-plans-pricing.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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