MedicalDirector

MedicalDirector is an Australian clinical and practice-management software provider, owned by Telstra Health, that has served general practices, specialists, and day hospitals across Australia for more than 25 years. Its product family includes Helix (a cloud-based combined clinical and practice-management system), Clinical and Pracsoft (on-premise clinical and practice-management software), Bluechip (specialist practice management), and Day Surgery. Alongside Best Practice, MedicalDirector is one half of the dominant Australian GP-software duopoly. Its programmatic surface is delivered through Telstra Health Smart API+, a FHIR-native integration gateway that lets approved technology partners exchange data with MedicalDirector Helix (and, on a case-by-case basis, MedicalDirector Clinical) without bespoke, platform-specific integrations. Smart API+ is a gated, partner-onboarded API: it is publicly announced and described but has no self-serve public developer portal, and no FHIR CapabilityStatement or OpenAPI is published anonymously. Access is granted through a partner agreement, and the underlying FHIR version and SMART-on-FHIR auth specifics are not disclosed on public pages.

MedicalDirector publishes 1 API on the APIs.io network. Tagged areas include Healthcare, Australia, EHR, EMR, and FHIR.

MedicalDirector’s developer surface includes documentation, engineering blog, support, signup flow, and 9 more developer resources.

24.3/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
1 APIs
HealthcareAustraliaEHREMRFHIRInteroperabilityPractice ManagementPrimary CareClinical SoftwareDigital Health

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 24.3/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 3.0 / 20
Commercial Clarity 6.8 / 20
Operational Transparency 3.4 / 13
Governance 0.0 / 12
Discoverability 8.0 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
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APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Telstra Health Smart API+

FHIR-native integration gateway from Telstra Health that provides a single, standardized interface for approved technology partners to exchange data with MedicalDirector Helix c...

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Medical Director Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Access & Security 2

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: medical-director
url: https://raw.githubusercontent.com/api-evangelist/medical-director/refs/heads/main/apis.yml
name: MedicalDirector
kind: company
description: 'MedicalDirector is an Australian clinical and practice-management software provider, owned by Telstra Health,
  that has served general practices, specialists, and day hospitals across Australia for more than 25 years. Its product family
  includes Helix (a cloud-based combined clinical and practice-management system), Clinical and Pracsoft (on-premise clinical
  and practice-management software), Bluechip (specialist practice management), and Day Surgery. Alongside Best Practice,
  MedicalDirector is one half of the dominant Australian GP-software duopoly. Its programmatic surface is delivered through
  Telstra Health Smart API+, a FHIR-native integration gateway that lets approved technology partners exchange data with MedicalDirector
  Helix (and, on a case-by-case basis, MedicalDirector Clinical) without bespoke, platform-specific integrations. Smart API+
  is a gated, partner-onboarded API: it is publicly announced and described but has no self-serve public developer portal,
  and no FHIR CapabilityStatement or OpenAPI is published anonymously. Access is granted through a partner agreement, and
  the underlying FHIR version and SMART-on-FHIR auth specifics are not disclosed on public pages.'
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Healthcare
- Australia
- EHR
- EMR
- FHIR
- Interoperability
- Practice Management
- Primary Care
- Clinical Software
- Digital Health
created: '2026-07-24'
modified: '2026-07-25'
specificationVersion: '0.19'
apis:
- aid: medical-director:telstra-health-smart-api-plus
  name: Telstra Health Smart API+
  description: FHIR-native integration gateway from Telstra Health that provides a single, standardized interface for approved
    technology partners to exchange data with MedicalDirector Helix cloud general-practice patient-management software (and,
    on a case-by-case basis, MedicalDirector Clinical). Marketed as a build-once gateway that removes the need for bespoke,
    platform-specific integrations across Telstra Health's primary-care ecosystem. Access is gated behind a partner agreement;
    no public FHIR CapabilityStatement, metadata endpoint, or OpenAPI is served anonymously, and the specific FHIR version
    and auth scheme are not disclosed on public pages.
  humanURL: https://www.telstrahealth.com/products/smart-api/
  tags:
  - FHIR
  - Interoperability
  - EHR
  - Primary Care
  - Healthcare
  properties:
  - type: Documentation
    url: https://www.telstrahealth.com/products/smart-api/
  - type: Documentation
    url: https://www.telstrahealth.com/wp-content/uploads/2024/08/2024-Telstra-Health-Smart-API.pdf
  - type: Blog
    url: https://www.telstrahealth.com/telstra-health-launches-smart-api/
  - type: SignUp
    url: https://www.telstrahealth.com/contact/
common:
- type: DomainSecurity
  url: security/medical-director-domain-security.yml
- type: Conformance
  url: conformance/medical-director-conformance.yml
- type: LLMsTxt
  url: llms/medical-director-llms.txt
- type: Website
  url: https://www.medicaldirector.com/
- type: Documentation
  url: https://www.telstrahealth.com/products/smart-api/
- type: Marketplace
  url: https://www.medicaldirector.com/marketplace
- type: StatusPage
  url: https://www.medicaldirector.com/status
- type: Blog
  url: https://www.medicaldirector.com/news/
- type: Support
  url: https://www.medicaldirector.com/support
- type: Security
  url: https://www.medicaldirector.com/security
- type: TermsOfService
  url: https://www.medicaldirector.com/terms-of-use
- type: PrivacyPolicy
  url: https://www.medicaldirector.com/documents/privacy-policy
- type: SignUp
  url: https://www.telstrahealth.com/contact/
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com