MedicalDirector

aid: medical-director
url: https://raw.githubusercontent.com/api-evangelist/medical-director/refs/heads/main/apis.yml
name: MedicalDirector
kind: company
description: 'MedicalDirector is an Australian clinical and practice-management software provider, owned by Telstra Health,
  that has served general practices, specialists, and day hospitals across Australia for more than 25 years. Its product family
  includes Helix (a cloud-based combined clinical and practice-management system), Clinical and Pracsoft (on-premise clinical
  and practice-management software), Bluechip (specialist practice management), and Day Surgery. Alongside Best Practice,
  MedicalDirector is one half of the dominant Australian GP-software duopoly. Its programmatic surface is delivered through
  Telstra Health Smart API+, a FHIR-native integration gateway that lets approved technology partners exchange data with MedicalDirector
  Helix (and, on a case-by-case basis, MedicalDirector Clinical) without bespoke, platform-specific integrations. Smart API+
  is a gated, partner-onboarded API: it is publicly announced and described but has no self-serve public developer portal,
  and no FHIR CapabilityStatement or OpenAPI is published anonymously. Access is granted through a partner agreement, and
  the underlying FHIR version and SMART-on-FHIR auth specifics are not disclosed on public pages.'
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - security
  generated: '2026-09-02'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Healthcare
- Australia
- EHR
- EMR
- FHIR
- Interoperability
- Practice Management
- Primary Care
- Clinical Software
- Digital Health
created: '2026-07-24'
modified: '2026-07-25'
specificationVersion: '0.23'
apis:
- aid: medical-director:telstra-health-smart-api-plus
  name: Telstra Health Smart API+
  description: FHIR-native integration gateway from Telstra Health that provides a single, standardized interface for approved
    technology partners to exchange data with MedicalDirector Helix cloud general-practice patient-management software (and,
    on a case-by-case basis, MedicalDirector Clinical). Marketed as a build-once gateway that removes the need for bespoke,
    platform-specific integrations across Telstra Health's primary-care ecosystem. Access is gated behind a partner agreement;
    no public FHIR CapabilityStatement, metadata endpoint, or OpenAPI is served anonymously, and the specific FHIR version
    and auth scheme are not disclosed on public pages.
  humanURL: https://www.telstrahealth.com/products/smart-api/
  tags:
  - FHIR
  - Interoperability
  - EHR
  - Primary Care
  - Healthcare
  properties:
  - type: Documentation
    url: https://www.telstrahealth.com/products/smart-api/
  - type: Documentation
    url: https://www.telstrahealth.com/wp-content/uploads/2024/08/2024-Telstra-Health-Smart-API.pdf
  - type: Blog
    url: https://www.telstrahealth.com/telstra-health-launches-smart-api/
  - type: SignUp
    url: https://www.telstrahealth.com/contact/
common:
- type: DomainSecurity
  url: security/medical-director-domain-security.yml
- type: Conformance
  url: conformance/medical-director-conformance.yml
- type: LLMsTxt
  url: llms/medical-director-llms.txt
- type: Website
  url: https://www.medicaldirector.com/
- type: Documentation
  url: https://www.telstrahealth.com/products/smart-api/
- type: Marketplace
  url: https://www.medicaldirector.com/marketplace
- type: StatusPage
  url: https://www.medicaldirector.com/status
- type: Blog
  url: https://www.medicaldirector.com/news/
- type: Support
  url: https://www.medicaldirector.com/support
- type: Security
  url: https://www.medicaldirector.com/security
- type: TermsOfService
  url: https://www.medicaldirector.com/terms-of-use
- type: PrivacyPolicy
  url: https://www.medicaldirector.com/documents/privacy-policy
- type: SignUp
  url: https://www.telstrahealth.com/contact/
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com