Lakeside Software

aid: lakeside-software
name: Lakeside Software
description: Lakeside Software builds SysTrack, a digital employee experience (DEX) platform that instruments Windows, macOS,
  Linux, Android and virtual endpoints with a local agent to collect high-frequency telemetry on device health, application
  performance, resource contention and end-user sentiment. SysTrack is delivered as a SaaS cloud tenant and as an on-premises
  deployment, and exposes programmatic access through the SysTrack API (groups, systems, sensors, automations and an audit
  trail), a legacy Data API, and an Ingest API for importing external user and device attributes from CSV. The platform ships
  webhook notifications for sensor, anomaly and data-egress events with HMAC-SHA256 signed-secret verification, a Power BI
  connector, and SysTrack AI — which exposes a DEX Analytics MCP Server alongside A2A, Microsoft Teams and voice channels
  for agentic and natural-language access to endpoint analytics. Lakeside Software is a portfolio company of Insight Partners.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://www.lakesidesoftware.com/wp-content/uploads/2025/09/16x9_Lakeside_Logo_Newsroom.png
url: https://raw.githubusercontent.com/api-evangelist/lakeside-software/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- insight-partners
x-tier: profiled
x-tier-reason: enrichment-pipeline
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Digital Employee Experience
- Endpoint Monitoring
- IT Operations
- Observability
- Device Management
- End User Computing
- Analytics
- Virtual Desktop
- ITSM
apis:
- aid: lakeside-software:systrack-api
  name: SysTrack API
  description: The SysTrack API provides programmatic REST access to SysTrack data on a cloud tenant or on-premises installation
    — enumerating groups, listing the systems within a group, retrieving sensor data for a system, running and monitoring
    SysTrack automations, and reading the audit trail through the Audit API. Authentication on cloud tenants uses a SysTrack
    API key; the reference documentation is published behind customer sign-in. The older Data API is now considered legacy
    and Lakeside directs integrators to the SysTrack API.
  humanURL: https://documentation.lakesidesoftware.com/apidocs
  baseURL: https://cloud.lakesidesoftware.com/api/
  tags:
  - Endpoint Monitoring
  - Sensors
  - Automation
  - Audit
  properties:
  - type: Documentation
    url: https://documentation.lakesidesoftware.com/docs/systrack-api-1
  - type: APIReference
    url: https://documentation.lakesidesoftware.com/apidocs
- aid: lakeside-software:systrack-ingest-api
  name: SysTrack Ingest API
  description: 'The Ingest API lets SysTrack cloud customers import external user and device attributes from CSV files — department,
    asset tag, purchase date, employee ID and other business-owned fields — and surface them through the RPT_EnrichedDevices
    and RPT_EnrichedUsers report views. The feature is API-only with no dedicated UI, and uses a staged workflow: define a
    JSON schema, upload the CSV, review the reported differences, then explicitly call the process endpoint to start ingestion.'
  humanURL: https://documentation.lakesidesoftware.com/docs/ingest-api-user-guide
  baseURL: https://cloud.lakesidesoftware.com/api/
  tags:
  - Data Ingest
  - Enrichment
  - CSV
  properties:
  - type: Documentation
    url: https://documentation.lakesidesoftware.com/docs/ingest-api-user-guide
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/lakeside-software-domain-security.yml
- type: Website
  url: https://www.lakesidesoftware.com/
- type: DeveloperPortal
  url: https://documentation.lakesidesoftware.com/
- type: Documentation
  url: https://documentation.lakesidesoftware.com/
- type: APIReference
  url: https://documentation.lakesidesoftware.com/apidocs
- type: GettingStarted
  url: https://documentation.lakesidesoftware.com/docs/systrack-api-1
- type: Support
  url: https://documentation.lakesidesoftware.com/docs/contact-lakeside-support
- type: Blog
  url: https://www.lakesidesoftware.com/blog/
- type: SignUp
  url: https://www.lakesidesoftware.com/demo/
- type: TermsOfService
  url: https://www.lakesidesoftware.com/terms-and-conditions/
- type: PrivacyPolicy
  url: https://www.lakesidesoftware.com/privacy-statement/
- type: TrustCenter
  url: security/lakeside-software-trust-center.yml
- type: Compliance
  url: conformance/lakeside-software-conformance.yml
- type: Conformance
  url: conformance/lakeside-software-conformance.yml
- type: MCPServer
  url: mcp/lakeside-software-mcp.yml
- type: Webhooks
  url: asyncapi/lakeside-software-webhooks.yml
- type: Authentication
  url: authentication/lakeside-software-authentication.yml
- type: Conventions
  url: conventions/lakeside-software-conventions.yml
- type: Lifecycle
  url: lifecycle/lakeside-software-lifecycle.yml
- type: Deprecation
  url: lifecycle/lakeside-software-lifecycle.yml
- type: ChangeLog
  url: changelog/lakeside-software-changelog.yml
- type: LLMsTxt
  url: llms/lakeside-software-llms.txt
- type: Packages
  url: packages/lakeside-software-packages.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence