Lakeside Software

Lakeside Software builds SysTrack, a digital employee experience (DEX) platform that instruments Windows, macOS, Linux, Android and virtual endpoints with a local agent to collect high-frequency telemetry on device health, application performance, resource contention and end-user sentiment. SysTrack is delivered as a SaaS cloud tenant and as an on-premises deployment, and exposes programmatic access through the SysTrack API (groups, systems, sensors, automations and an audit trail), a legacy Data API, and an Ingest API for importing external user and device attributes from CSV. The platform ships webhook notifications for sensor, anomaly and data-egress events with HMAC-SHA256 signed-secret verification, a Power BI connector, and SysTrack AI — which exposes a DEX Analytics MCP Server alongside A2A, Microsoft Teams and voice channels for agentic and natural-language access to endpoint analytics. Lakeside Software is a portfolio company of Insight Partners.

Lakeside Software is listed with 2 APIs on the APIs.io network. Tagged areas include Company, Digital Employee Experience, Endpoint Monitoring, IT Operations, and Observability.

The Lakeside Software catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Lakeside Software’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, signup flow, authentication, and 17 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

46.8/100 developing ▬ flat Agent 23/100 agent aware Front door AI 6/6 dominant Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

2 APIs 1 MCP Servers

Company Digital Employee Experience Endpoint Monitoring IT Operations Observability Device Management End User Computing Analytics Virtual Desktop ITSM

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 46.8/100 · developing

Contract Quality 8.3 / 21

Developer Ergonomics 9.7 / 17

Access Clarity 8.5 / 17

Operational Transparency 3.5 / 11

Contract Governance 1.9 / 10

Discoverability 6.1 / 9

Regulatory Posture 4.4 / 15

Agent readiness — 23/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link

9 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 39.0 — up to +15.3 composite points
Access Clarity scores 50.0 — up to +10.0 composite points
Contract Governance scores 18.2 — up to +9.8 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/lakeside-software/apis.yml: open an issue on github.com/api-evangelist/lakeside-software to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Device Management (MDM, UEM, mobile threat defense)	standard	29.0 (thin)	-	-
ServiceNow Store (partner apps + ServiceNow Certified App)	standard	29.0 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (documented)

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

SysTrack API

The SysTrack API provides programmatic REST access to SysTrack data on a cloud tenant or on-premises installation — enumerating groups, listing the systems within a group, retri...

SysTrack Ingest API

The Ingest API lets SysTrack cloud customers import external user and device attributes from CSV files — department, asset tag, purchase date, employee ID and other business-own...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

SysTrack DEX Analytics MCP Server

Lakeside publishes an MCP server as part of the SysTrack AI add-on package — referred to in the documentation as the SysTrack DEX Analytics MCP Server and the SysTrack AI MCP Se...

MCP SERVER

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Lakeside Software Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Lakeside Software Authentication

6 schemes

SECURITY

Lakeside Software Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Lakeside Software Trust Center

ISO/IEC 27001:2022, SOC 2 Type 2

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

MCPServer

MCPServer

LLMsTxt

LLMsTxt

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

Conformance

Webhooks

Conventions

Lifecycle

Build 1

SDKs, sample code, and the tooling you integrate with

Packages

Packages

Access & Security 4

Authentication, authorization, and security posture

DomainSecurity

TrustCenter

Compliance

Authentication

Operate 3

Status, limits, changes, and where to get help

Support

Support

Deprecation

Deprecation

ChangeLog

ChangeLog

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 3

The organization behind the API

BlogRSS

BlogRSS

Website

Website

Blog

Blog

Source (apis.yml)

aid: lakeside-software
name: Lakeside Software
description: Lakeside Software builds SysTrack, a digital employee experience (DEX) platform that instruments Windows, macOS,
  Linux, Android and virtual endpoints with a local agent to collect high-frequency telemetry on device health, application
  performance, resource contention and end-user sentiment. SysTrack is delivered as a SaaS cloud tenant and as an on-premises
  deployment, and exposes programmatic access through the SysTrack API (groups, systems, sensors, automations and an audit
  trail), a legacy Data API, and an Ingest API for importing external user and device attributes from CSV. The platform ships
  webhook notifications for sensor, anomaly and data-egress events with HMAC-SHA256 signed-secret verification, a Power BI
  connector, and SysTrack AI — which exposes a DEX Analytics MCP Server alongside A2A, Microsoft Teams and voice channels
  for agentic and natural-language access to endpoint analytics. Lakeside Software is a portfolio company of Insight Partners.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://www.lakesidesoftware.com/wp-content/uploads/2025/09/16x9_Lakeside_Logo_Newsroom.png
url: https://raw.githubusercontent.com/api-evangelist/lakeside-software/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- insight-partners
x-tier: profiled
x-tier-reason: enrichment-pipeline
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-10-06'
tags:
- Company
- Digital Employee Experience
- Endpoint Monitoring
- IT Operations
- Observability
- Device Management
- End User Computing
- Analytics
- Virtual Desktop
- ITSM
apis:
- aid: lakeside-software:systrack-api
  name: SysTrack API
  description: The SysTrack API provides programmatic REST access to SysTrack data on a cloud tenant or on-premises installation
    — enumerating groups, listing the systems within a group, retrieving sensor data for a system, running and monitoring
    SysTrack automations, and reading the audit trail through the Audit API. Authentication on cloud tenants uses a SysTrack
    API key; the reference documentation is published behind customer sign-in. The older Data API is now considered legacy
    and Lakeside directs integrators to the SysTrack API.
  humanURL: https://documentation.lakesidesoftware.com/apidocs
  baseURL: https://cloud.lakesidesoftware.com/api/
  tags:
  - Endpoint Monitoring
  - Sensors
  - Automation
  - Audit
  properties:
  - type: Documentation
    url: https://documentation.lakesidesoftware.com/docs/systrack-api-1
  - type: APIReference
    url: https://documentation.lakesidesoftware.com/apidocs
- aid: lakeside-software:systrack-ingest-api
  name: SysTrack Ingest API
  description: 'The Ingest API lets SysTrack cloud customers import external user and device attributes from CSV files — department,
    asset tag, purchase date, employee ID and other business-owned fields — and surface them through the RPT_EnrichedDevices
    and RPT_EnrichedUsers report views. The feature is API-only with no dedicated UI, and uses a staged workflow: define a
    JSON schema, upload the CSV, review the reported differences, then explicitly call the process endpoint to start ingestion.'
  humanURL: https://documentation.lakesidesoftware.com/docs/ingest-api-user-guide
  baseURL: https://cloud.lakesidesoftware.com/api/
  tags:
  - Data Ingest
  - Data Enrichment
  - CSV
  tags_raw:
  - Data Ingest
  - Enrichment
  - CSV
  properties:
  - type: Documentation
    url: https://documentation.lakesidesoftware.com/docs/ingest-api-user-guide
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- url: https://www.lakesidesoftware.com/feed/
  type: BlogRSS
- type: DomainSecurity
  url: security/lakeside-software-domain-security.yml
- type: Website
  url: https://www.lakesidesoftware.com/
- type: DeveloperPortal
  url: https://documentation.lakesidesoftware.com/
- type: Documentation
  url: https://documentation.lakesidesoftware.com/
- type: APIReference
  url: https://documentation.lakesidesoftware.com/apidocs
- type: GettingStarted
  url: https://documentation.lakesidesoftware.com/docs/systrack-api-1
- type: Support
  url: https://documentation.lakesidesoftware.com/docs/contact-lakeside-support
- type: Blog
  url: https://www.lakesidesoftware.com/blog/
- type: SignUp
  url: https://www.lakesidesoftware.com/demo/
- type: TermsOfService
  url: https://www.lakesidesoftware.com/terms-and-conditions/
- type: PrivacyPolicy
  url: https://www.lakesidesoftware.com/privacy-statement/
- type: TrustCenter
  url: security/lakeside-software-trust-center.yml
- type: Compliance
  url: conformance/lakeside-software-conformance.yml
- type: Conformance
  url: conformance/lakeside-software-conformance.yml
- type: MCPServer
  url: mcp/lakeside-software-mcp.yml
- type: Webhooks
  url: asyncapi/lakeside-software-webhooks.yml
- type: Authentication
  url: authentication/lakeside-software-authentication.yml
- type: Conventions
  url: conventions/lakeside-software-conventions.yml
- type: Lifecycle
  url: lifecycle/lakeside-software-lifecycle.yml
- type: Deprecation
  url: lifecycle/lakeside-software-lifecycle.yml
- type: ChangeLog
  url: changelog/lakeside-software-changelog.yml
- type: LLMsTxt
  url: llms/lakeside-software-llms.txt
- type: Packages
  url: packages/lakeside-software-packages.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

Lakeside Software API — frequently asked questions

Does Lakeside Software have an API?

Yes. APIs.io lists 2 APIs from Lakeside Software, including SysTrack API and SysTrack Ingest API.

How do I authenticate with the Lakeside Software API?

Lakeside Software uses bearer-token authentication (6 schemes). The details are profiled on APIs.io as Lakeside Software Authentication.

Does Lakeside Software have an MCP server?

Yes. APIs.io lists 1 MCP server for Lakeside Software: Lakeside publishes an MCP server as part of the SysTrack AI add-on package — referred to in the documentation as the SysTrack DEX Analytics MCP Server and the SysTrack AI MCP Server. It exposes SysTra

Is the Lakeside Software API ready for AI agents?

Lakeside Software has a Kin Score of 46.8 out of 100 (developing) and an Agent Readiness score of 23.2 (agent-aware), scored by API Evangelist on 2026-11-06.

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