IHG Hotels & Resorts

InterContinental Hotels Group PLC (trading as IHG Hotels & Resorts) is a British asset-light hotel group headquartered at Windsor Dials, 1 Arthur Road, Windsor, Berkshire SL4 1RS, United Kingdom, with an Americas office at 3 Ravinia Drive, Atlanta, Georgia. Its own corporate site states 7,014 hotels and 1,035,589 rooms across more than 100 countries, around 400,000 colleagues, 20 brands and the IHG One Rewards loyalty programme (figures read from ihgplc.com on 2026-07-28). The brand portfolio spans Six Senses, Regent, InterContinental, Vignette Collection, Kimpton, Hotel Indigo, voco, HUALUXE, Crowne Plaza, EVEN Hotels, Holiday Inn, Holiday Inn Express, Holiday Inn Resorts, Holiday Inn Club Vacations, Garner, avid, Atwell Suites, Staybridge Suites, Candlewood Suites, IHG Army Hotels and Iberostar Beachfront Resorts. In the distribution chain IHG sits on the supply side as a franchisor and manager rather than an owner: it aggregates independently owned and operated properties into a single central reservation system and pushes that inventory out through its own ihg.com and app direct channels, through the three GDSs and their agency terminals, through OTAs and wholesalers, and through corporate and group channels. Critically, IHG does not run its own reservation platform any more. It announced a partnership with Amadeus in 2015 to build a cloud Guest Reservation System to replace HOLIDEX, its proprietary system in service since 1965, and migrated onto it across 2018 and early 2019 — so the hotel group most likely to be a lock-in vendor is itself a customer of a GDS company's platform, and group bookings land in Amadeus Delphi and Meeting Broker. Its API posture, stated honestly, is gated and undocumented. There is no live developer portal. The one that existed — PartnerConnect RoomService at pcroomservice.ihg.com, a TIBCO Mashery portal publishing five rate, availability and hotel-content APIs — is decommissioned: the hostname is NXDOMAIN on Google, Cloudflare and Quad9 resolvers as of 2026-07-28 and the Internet Archive holds no page capture after 2019. What remains live is partnerconnect.ihg.com (HTTP 200), an affiliate marketing programme whose signup routes to Commission Junction and which still advertises "access to real-time hotel rates, availability and hotel content API's" without linking to any technical resource. Real API hostnames exist — api.ihg.com CNAMEs to ihg.api.mashery.com with an sb-ihg.mashery.com sandbox, and apis.ihg.com, b2b.ihg.com, mcp.ihg.com, booking.ihg.com and concerto.ihg.com all sit behind Akamai — but every one returns 403 Access Denied or 401 on every path probed, including /openapi.json, /swagger.json, /api-docs and /.well-known/. No OpenAPI, Swagger, AsyncAPI, GraphQL SDL, WSDL, XSD, OpenTravel/OTA or HTNG reference is published anywhere by IHG. apis[] is deliberately empty: listing an Akamai-gated hostname or a decommissioned 2017 portal as a live API would be fabrication. The value of this record is the switchingCost block in review.yml, which captures what published IHG documents actually say about what it costs to leave — including the archived RoomService Terms of Use classing "API parameters" as Confidential Information and binding partners to the Master PartnerConnect Terms and Conditions plus the Six Continents Hotels E-commerce Master Service Agreement, and the current IHG One Rewards member terms stating that members whose accounts are cancelled "by IHG or by the Member, will forfeit all Points, Point vouchers, Reward Nights, and any other benefits associated with the account".

IHG Hotels & Resorts is profiled on the APIs.io network. Tagged areas include Travel, United Kingdom, Hospitality, Hotels, and Booking.

IHG Hotels & Resorts’ developer surface includes signup flow, support, and 26 more developer resources.

14.5/100 minimal Agent 0/100 human only Full breakdown ↓
scored 2026-07-28 · rubric v0.5
0 APIs
TravelUnited KingdomHospitalityHotelsBookingDistributionGDSLoyaltyAffiliatePartner Gated

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-28 · rubric v0.5
Composite quality — 14.5/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 0.9 / 20
Commercial Clarity 6.8 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/ihg-hotels: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Ihg Hotels Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

Build 2

SDKs, sample code, and the tooling you integrate with

Access & Security 1

Authentication, authorization, and security posture

Operate 4

Status, limits, changes, and where to get help

Commercial 4

Pricing, plans, and the legal terms of use

Company 7

The organization behind the API

Scroll for all 7

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: ihg-hotels
url: https://raw.githubusercontent.com/api-evangelist/ihg-hotels/refs/heads/main/apis.yml
name: IHG Hotels & Resorts
kind: company
description: 'InterContinental Hotels Group PLC (trading as IHG Hotels & Resorts) is a British asset-light hotel group headquartered
  at Windsor Dials, 1 Arthur Road, Windsor, Berkshire SL4 1RS, United Kingdom, with an Americas office at 3 Ravinia Drive,
  Atlanta, Georgia. Its own corporate site states 7,014 hotels and 1,035,589 rooms across more than 100 countries, around
  400,000 colleagues, 20 brands and the IHG One Rewards loyalty programme (figures read from ihgplc.com on 2026-07-28). The
  brand portfolio spans Six Senses, Regent, InterContinental, Vignette Collection, Kimpton, Hotel Indigo, voco, HUALUXE, Crowne
  Plaza, EVEN Hotels, Holiday Inn, Holiday Inn Express, Holiday Inn Resorts, Holiday Inn Club Vacations, Garner, avid, Atwell
  Suites, Staybridge Suites, Candlewood Suites, IHG Army Hotels and Iberostar Beachfront Resorts. In the distribution chain
  IHG sits on the supply side as a franchisor and manager rather than an owner: it aggregates independently owned and operated
  properties into a single central reservation system and pushes that inventory out through its own ihg.com and app direct
  channels, through the three GDSs and their agency terminals, through OTAs and wholesalers, and through corporate and group
  channels. Critically, IHG does not run its own reservation platform any more. It announced a partnership with Amadeus in
  2015 to build a cloud Guest Reservation System to replace HOLIDEX, its proprietary system in service since 1965, and migrated
  onto it across 2018 and early 2019 — so the hotel group most likely to be a lock-in vendor is itself a customer of a GDS
  company''s platform, and group bookings land in Amadeus Delphi and Meeting Broker. Its API posture, stated honestly, is
  gated and undocumented. There is no live developer portal. The one that existed — PartnerConnect RoomService at pcroomservice.ihg.com,
  a TIBCO Mashery portal publishing five rate, availability and hotel-content APIs — is decommissioned: the hostname is NXDOMAIN
  on Google, Cloudflare and Quad9 resolvers as of 2026-07-28 and the Internet Archive holds no page capture after 2019. What
  remains live is partnerconnect.ihg.com (HTTP 200), an affiliate marketing programme whose signup routes to Commission Junction
  and which still advertises "access to real-time hotel rates, availability and hotel content API''s" without linking to any
  technical resource. Real API hostnames exist — api.ihg.com CNAMEs to ihg.api.mashery.com with an sb-ihg.mashery.com sandbox,
  and apis.ihg.com, b2b.ihg.com, mcp.ihg.com, booking.ihg.com and concerto.ihg.com all sit behind Akamai — but every one returns
  403 Access Denied or 401 on every path probed, including /openapi.json, /swagger.json, /api-docs and /.well-known/. No OpenAPI,
  Swagger, AsyncAPI, GraphQL SDL, WSDL, XSD, OpenTravel/OTA or HTNG reference is published anywhere by IHG. apis[] is deliberately
  empty: listing an Akamai-gated hostname or a decommissioned 2017 portal as a live API would be fabrication. The value of
  this record is the switchingCost block in review.yml, which captures what published IHG documents actually say about what
  it costs to leave — including the archived RoomService Terms of Use classing "API parameters" as Confidential Information
  and binding partners to the Master PartnerConnect Terms and Conditions plus the Six Continents Hotels E-commerce Master
  Service Agreement, and the current IHG One Rewards member terms stating that members whose accounts are cancelled "by IHG
  or by the Member, will forfeit all Points, Point vouchers, Reward Nights, and any other benefits associated with the account".'
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Travel
- United Kingdom
- Hospitality
- Hotels
- Booking
- Distribution
- GDS
- Loyalty
- Affiliate
- Partner Gated
created: '2026-07-28'
modified: '2026-07-28'
specificationVersion: '0.19'
apis: []
common:
- type: DomainSecurity
  name: TLS, HSTS, DNSSEC, CAA, SPF and DMARC probe of every IHG host
  url: security/ihg-hotels-domain-security.yml
- type: WellKnownProbe
  name: /.well-known/ and contract-discovery probe matrix (no documents found)
  url: well-known/ihg-hotels-well-known.yml
- type: Conformance
  name: Standards conformance assessment (nothing published to measure)
  url: conformance/ihg-hotels-conformance.yml
- type: Lifecycle
  name: API lifecycle, and the retirement of the PartnerConnect RoomService programme
  url: lifecycle/ihg-hotels-lifecycle.yml
- type: Packages
  name: Package-registry sweep (no first-party client library in any language)
  url: packages/ihg-hotels-packages.yml
- type: MCPAssessment
  name: Agent-surface assessment (no first-party MCP server)
  url: mcp/ihg-hotels-mcp.yml
- type: LLMsTxt
  name: Generated llms.txt for IHG Hotels & Resorts
  url: llms/ihg-hotels-llms.txt
- type: Website
  url: https://www.ihg.com/
- type: CorporateWebsite
  name: InterContinental Hotels Group PLC
  url: https://www.ihgplc.com/
- type: PartnerProgram
  name: IHG PartnerConnect affiliate marketing programme
  url: https://partnerconnect.ihg.com/
- type: PartnerProgramFAQ
  name: PartnerConnect frequently asked questions (PDF)
  url: https://partnerconnect.ihg.com/wp-content/uploads/2017/04/FAQ-PartnerConnect.pdf
- type: SignUp
  name: PartnerConnect publisher signup via Commission Junction
  url: https://signup.cj.com/member/signup/publisher/?cid=1675692
- type: RetiredDeveloperPortal
  name: IHG PartnerConnect RoomService (decommissioned Mashery portal, archived 2017)
  url: https://web.archive.org/web/20170503133654/https://pcroomservice.ihg.com/api_description
- type: RetiredAPITermsOfUse
  name: IHG Commercial API Terms of Use (archived 2015)
  url: https://web.archive.org/web/20150926153219/https://pcroomservice.ihg.com/Terms_of_use
- type: PrivacyPolicy
  name: IHG privacy statement
  url: https://www.ihg.com/content/us/en/customer-care/privacy_statement
- type: PrivacyPortal
  name: IHG Privacy and Cookie Center
  url: https://www.ihg.com/content/us/en/customer-care/privacy-and-cookie-center
- type: LoyaltyTerms
  name: IHG One Rewards member terms and conditions
  url: https://www.ihg.com/content/gb/en/customer-care/member-tc
- type: TermsOfService
  url: https://www.ihg.com/hotels/gb/en/global/customer_care/tc
- type: Brands
  url: https://www.ihg.com/content/gb/en/about/brands
- type: TravelAgentPortal
  name: IHG Agent
  url: https://www.ihgagent.com/home
- type: Careers
  url: https://careers.ihg.com/
- type: InvestorRelations
  url: https://www.ihgplc.com/en/investors
- type: Contact
  name: PartnerConnect new vendor requests
  url: mailto:partnerconnect@ihg.com
- type: Contact
  name: IHG Data Protection Officer / privacy office
  url: mailto:privacyoffice@ihg.com
- type: Support
  name: IHG corporate contact routes (media, investor, privacy office, suppliers)
  url: https://www.ihgplc.com/en/contact-us
- type: Newsroom
  name: IHG news releases
  url: https://www.ihgplc.com/en/news-and-media/news-releases
- type: PolicyLibrary
  name: IHG responsible-business policy documents (no information-security policy published)
  url: https://www.ihgplc.com/en/responsible-business/policies-and-position-statements/policy-documents
- type: LinkedIn
  url: https://www.linkedin.com/company/ihg
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com