Annex Cloud

aid: annex-cloud
url: https://raw.githubusercontent.com/api-evangelist/annex-cloud/refs/heads/main/apis.yml
name: Annex Cloud
kind: company
description: Annex Cloud is an enterprise loyalty and customer retention platform. Its Loyalty Experience Platform is built
  on a set of RESTful APIs that let brands enroll and manage loyalty members, issue and redeem points, track member activity
  and transactions, run referral (Refer A Friend) programs, and wire loyalty into commerce and marketing stacks. The APIs
  are documented publicly on a Redocly developer portal, but access is gated - credentials are provisioned per customer and
  the base host is tenant-specific. Authentication is JWT-based, created through the Tenant API, and prospective users are
  directed to "Contact your Customer Success Manager for assistance with API Connectors." No public self-serve signup, sandbox,
  or published pricing is offered; this is an enterprise, partner/customer-gated API.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
- Loyalty
- Customer Retention
- Rewards
- Points
- Referrals
- Customer Engagement
- Enterprise
- Gated Access
created: '2026-07-10'
modified: '2026-07-10'
specificationVersion: '0.19'
apis:
- aid: annex-cloud:annex-cloud-members-api
  name: Annex Cloud Members API
  tags:
  - Members
  - Users
  - Loyalty
  - Enrollment
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/loyalty/loyalty
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  - url: https://annexcloud.redocly.app/loyalty/loyalty/users.md
    type: APIReference
  description: Create, enroll, retrieve, update, delete, search, and merge loyalty members, and read a member's activity and
    activity summary. Documented operations include POST /users, GET/PATCH /users/{memberId}, POST /users/search, POST /mergeuser,
    GET /users/{memberId}/activity, GET /users/{memberId}/activitysummary/{actionId}, and bulk POST /bulkpostusers / POST
    /bulkpatchusers. Endpoint paths are documented on the Redocly portal; the base host is tenant-provisioned and credentials
    are customer-gated.
- aid: annex-cloud:annex-cloud-issuance-transactions-api
  name: Annex Cloud Issuance and Transactions API
  tags:
  - Transactions
  - Issuance
  - Points
  - Purchases
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/loyalty/loyalty/issuance
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  - url: https://annexcloud.redocly.app/loyalty/loyalty/issuance.md
    type: APIReference
  description: Record purchase and non-purchase transactions that issue loyalty points, and manage their lifecycle. Documented
    operations include POST /issuance (create, including non-purchase), PUT/PATCH /issuance (update, partial/full ship, partial/full
    cancel), and POST /issuancedetails/{memberId} to filter issuance records. Endpoint paths are documented; base host is
    tenant-provisioned and access is customer-gated.
- aid: annex-cloud:annex-cloud-points-api
  name: Annex Cloud Multi-Point Bucket Points API
  tags:
  - Points
  - Rewards
  - Multi-Point Bucket
  - Redemption
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/mpb/mpb
  properties:
  - url: https://annexcloud.redocly.app/mpb/mpb
    type: Documentation
  - url: https://annexcloud.redocly.app/mpb/mpb/points/addorredeempoints
    type: APIReference
  description: Give, redeem, and award loyalty points to members, including across multiple point buckets (Multi-Point Bucket
    V3). The documented operation is POST /points to add, redeem, or award points for a member. Endpoint paths are documented
    on the Redocly portal; the base host is tenant-provisioned and credentials are customer-gated.
- aid: annex-cloud:annex-cloud-activity-actions-api
  name: Annex Cloud Activity and Actions API
  tags:
  - Activity
  - Actions
  - Tracking
  - Engagement
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/loyalty/loyalty/action/getactionstatus
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  - url: https://annexcloud.redocly.app/loyalty/loyalty/action/getactionstatus
    type: APIReference
  description: Track and read the loyalty actions and activities performed against a site. The documented operation is GET
    /actions/{status} (with status set to "all" to retrieve every activity), complementing per-member activity reads on the
    Members API. Endpoint paths are documented; base host is tenant-provisioned and access is customer-gated.
- aid: annex-cloud:annex-cloud-products-api
  name: Annex Cloud Products API
  tags:
  - Products
  - Catalog
  - Point Calculation
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/loyalty/loyalty/product
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  - url: https://annexcloud.redocly.app/loyalty/loyalty/product
    type: APIReference
  description: Manage the products participating in a loyalty program and their point calculation. Documented operations include
    POST /products, POST /bulkproducts, GET /products/{prod_id}, PATCH /products/{prod_id}, and POST /bulkpatchproducts. Endpoint
    paths are documented; base host is tenant-provisioned and access is customer-gated.
- aid: annex-cloud:annex-cloud-orders-receipts-api
  name: Annex Cloud Orders and Receipts API
  tags:
  - Orders
  - Cart
  - Receipts
  - Transactions
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/loyalty/loyalty/orders/postcart
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  - url: https://annexcloud.redocly.app/loyalty/loyalty/orders/postcart.md
    type: APIReference
  description: Submit cart and order data and upload purchase receipts to drive loyalty accrual. Documented operations include
    POST /cart and receipt intake such as upload-by-URL. Endpoint paths are documented on the Redocly portal; the base host
    is tenant-provisioned and credentials are customer-gated.
- aid: annex-cloud:annex-cloud-refer-a-friend-api
  name: Annex Cloud Refer A Friend API
  tags:
  - Referrals
  - Refer A Friend
  - Advocacy
  - Acquisition
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/raf/raf
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  - url: https://annexcloud.redocly.app/raf/raf
    type: APIReference
  description: Power Refer A Friend (referral) programs - generate and track referral invitations across email, SMS, social,
    and unique links, and reward advocates and referred friends. Exposed as the Refer A Friend V3 API on the Redocly portal.
    Individual endpoint paths are documented in the gated reference; base host is tenant-provisioned and access is customer-gated.
- aid: annex-cloud:annex-cloud-tenant-auth-api
  name: Annex Cloud Tenant and Authentication API
  tags:
  - Tenant
  - Authentication
  - JWT
  - Internal Users
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/introduction-1
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  - url: https://annexcloud.redocly.app/introduction-1
    type: APIReference
  description: Manage internal users and issue the JWT tokens used to authenticate calls to the rest of the Loyalty Experience
    Platform. The documentation states you can create, update, and fetch an internal user's information and create the JWT
    token using the Tenant API. Credentials to use this API are provisioned per customer via a Customer Success Manager.
- aid: annex-cloud:annex-cloud-registration-as-a-service-api
  name: Annex Cloud Registration as a Service API
  tags:
  - Registration
  - Onboarding
  - Identity
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/introduction-1
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  description: Registration as a Service - hosted member registration and account creation flows that plug into the loyalty
    program. Listed as a distinct module on the Annex Cloud developer portal; detailed endpoints live in the gated reference
    and the base host is tenant-provisioned.
- aid: annex-cloud:annex-cloud-incentive-engine-api
  name: Annex Cloud Incentive Engine Management API
  tags:
  - Incentives
  - Rules
  - Promotions
  - Rewards
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/introduction-1
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  description: Incentive Engine Management - configure the rules, promotions, and reward logic that govern how members earn
    and redeem across the loyalty program. Listed as a distinct module on the developer portal; detailed endpoints live in
    the gated reference and the base host is tenant-provisioned.
- aid: annex-cloud:annex-cloud-privacy-policy-management-api
  name: Annex Cloud Privacy Policy Management API
  tags:
  - Privacy
  - Consent
  - Compliance
  - GDPR
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/introduction-1
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  description: Privacy Policy Management - manage member consent and privacy-related requests such as transaction erasure
    (right-to-be-forgotten), complementing the transactionErasure operations documented on the Members API. Listed as a distinct
    module; detailed endpoints live in the gated reference.
- aid: annex-cloud:annex-cloud-webhooks-api
  name: Annex Cloud Webhooks API
  tags:
  - Webhooks
  - Events
  - Notifications
  image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
  humanURL: https://annexcloud.redocly.app/introduction-1
  properties:
  - url: https://annexcloud.redocly.app/introduction-1
    type: Documentation
  description: Webhooks and Webhook Events - subscribe to loyalty events so external systems receive HTTP POST callbacks when
    members, points, transactions, or referrals change. Server-to-endpoint HTTP callbacks, not a bidirectional WebSocket.
    Listed as distinct modules on the developer portal.
common:
- type: DomainSecurity
  url: security/annex-cloud-domain-security.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/annex-cloud
- type: Website
  url: https://www.annexcloud.com
- type: Documentation
  url: https://annexcloud.redocly.app/introduction-1
- type: SignUp
  url: https://www.annexcloud.com/api-documentation/
- type: Plans
  url: plans/annex-cloud-plans-pricing.yml
- type: RateLimits
  url: rate-limits/annex-cloud-rate-limits.yml
- type: FinOps
  url: finops/annex-cloud-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com