Annex Cloud · Rate Limits

Annex Cloud Rate Limits

Annex Cloud does not publish fixed numeric rate limits for its Loyalty Experience Platform APIs. Because access is enterprise and tenant-provisioned, throughput and any per-account throttles are governed by the customer's contract and platform configuration rather than by publicly documented per-minute request caps. Bulk endpoints (for example POST /bulkpostusers, POST /bulkproducts) exist specifically to move large volumes efficiently, which implies per-request batching is the intended path for high-volume work. Verify any applicable limits with your Customer Success Manager.

Annex Cloud Rate Limits is the machine-readable rate-limit profile for Annex Cloud on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 2 rate-limit definitions, measuring requests and records.

The profile also includes 2 backoff/retry policies defined and response codes documented for throttled.

Tagged areas include Loyalty, Customer Retention, Rate Limiting, Quotas, and Enterprise.

2 Limits Throttle: 429
LoyaltyCustomer RetentionRate LimitingQuotasEnterprise

Limits

API Requests account
requests
not published
No fixed numeric request-rate limit is documented; governed by the enterprise contract and tenant configuration.
Bulk Operations request
records
batch-based
Bulk endpoints (bulkpostusers, bulkpatchusers, bulkproducts, bulkpatchproducts) batch many records per request for high-volume workloads.

Policies

Contract-Governed
Throughput and any throttling are set by the customer's enterprise agreement and tenant provisioning, not by public per-endpoint caps.
Backoff Strategy
Clients should implement exponential backoff with jitter and honor Retry-After on any 429 responses.

Sources