American Eagle Outfitters
American Eagle Outfitters (AEO) is a global specialty retailer operating the American Eagle and Aerie brands, offering on-trend clothing, accessories, and personal care products at affordable prices. The company operates over 1,000 stores across the Americas and online, with a unified commerce strategy spanning e-commerce, mobile, and in-store experiences.
Features
Seamless integration of in-store, mobile, and online channels through a unified commerce strategy powered by Jumpmind Commerce POS.
Oracle CrowdTwist-powered loyalty program with points, rewards, and personalized offers across American Eagle and Aerie brands.
Native iOS and Android apps for browsing, purchasing, order tracking, and loyalty rewards management.
Google Cloud Dataplex-based data fabric enabling unified data governance, cataloging, and analytics across the enterprise.
AI-driven personalization for product recommendations, search results, and marketing communications.
Buy online pick up in store (BOPIS), curbside pickup, same-day delivery, and ship-from-store capabilities.
Unified real-time inventory visibility across all store locations and distribution centers.
MicroStrategy-powered business intelligence and analytics for sales, inventory, and customer insights.
Use Cases
Customers browse and purchase American Eagle and Aerie products through ae.com and aerie.com with personalized recommendations.
Jumpmind Commerce POS handles in-store transactions with loyalty integration and omnichannel order fulfillment.
Customers earn and redeem AEO Connected rewards points across all shopping channels.
SAP-based procurement and supply chain processes for sourcing, vendor management, and inventory replenishment.
Google Cloud Dataplex and MicroStrategy analytics for understanding customer behavior and optimizing merchandising.
Unified order management supporting split shipments, returns, and exchanges across channels.
Integrations
Point-of-sale platform powering in-store checkout across all AEO store locations with omnichannel capabilities.
Oracle Retail solutions for merchandise planning, inventory management, and store operations.
Loyalty and engagement platform powering the AEO Connected rewards program.
Data fabric platform for unified data governance, cataloging, and analytics across AEO enterprise data.
Business intelligence and analytics platform for retail performance reporting and decision support.
SAP enterprise systems for procurement, sourcing, and financial management.
Amazon Web Services cloud infrastructure supporting e-commerce and data workloads.