Acumen Software

aid: acumensoftware
name: Acumen Software
description: Acumen Software is a Johannesburg, South Africa software company founded in 2006 that builds highly configurable
  mobile SaaS for work, workforce and asset management. Its flagship product Forcelink is a mobile field-service ERP covering
  work management, workforce scheduling, asset and materials management, fleet, project, facilities, CRM and outage management
  (Powerlink) for power and water utilities, telecoms, transport, healthcare, forestry, mining, roads, waste, local government
  and municipal councils. A second product line, My Smart City, is a citizen-engagement platform that lets residents log municipal
  service faults, book vetted service providers, submit self-meter readings and pay municipal accounts, running on the same
  Forcelink back end. Both products are delivered as hosted multi-tenant web and mobile apps; the underlying REST surfaces
  are authenticated tenant APIs with no public developer program or published contract.
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - rate-limits
  - security
  generated: '2026-11-06'
  method: derived
image: https://static.wixstatic.com/media/f3eb90_393c3a2fe853418ba367c5553bf6f8cc~mv2.png
url: https://raw.githubusercontent.com/api-evangelist/acumensoftware/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
created: '2026-09-06'
modified: '2026-10-06'
position: Producing
tags:
- Field Service Management
- Workforce Management
- Asset Management
- ERP
- Smart Cities
- Local Government
- Utilities
- Mobile
- South Africa
- MCP
tags_raw:
- field-service-management
- workforce-management
- asset-management
- enterprise-resource-planning
- smart-cities
- local-government
- utilities
- mobile
- south-africa
- mcp
apis:
- name: Forcelink REST API
  description: Authenticated REST surface behind the Forcelink mobile field-service ERP, served from the vendor-hosted za2.forcelink.net
    tenant alongside the Forcelink web login and the Forcelink Android/iOS apps. Every path under /forcelink/rest answers
    HTTP 401 with {"error":"No authentication method supplied"} to anonymous callers, including paths that do not exist, so
    no operation list, schema or spec is publicly observable. Acumen Software publishes no developer portal, API reference
    or machine-readable contract for it.
  humanURL: https://www.forcelink.net/
  baseURL: https://za2.forcelink.net/forcelink/rest
  tags:
  - Field Service Management
  - Workforce Management
  - Asset Management
  - ERP
  - Utilities
  tags_raw:
  - field-service-management
  - workforce-management
  - asset-management
  - enterprise-resource-planning
  - utilities
  x-access: gated
  x-access-evidence:
  - url: https://za2.forcelink.net/forcelink/rest
    status: 401
    note: '{"error":"No authentication method supplied"}'
  - url: https://za2.forcelink.net/forcelink/rest/swagger.json
    status: 401
    note: Blanket auth filter; a 401 here is not evidence a spec exists behind it.
  - url: https://za2.forcelink.net/forcelink/openapi.json
    status: 404
  properties:
  - type: Login
    url: https://za2.forcelink.net/forcelink/login
- name: My Smart City REST API
  description: Authenticated REST surface consumed by the My Smart City citizen web app at app.mysmart.city. The web client's
    own JavaScript bundle names the base path /api/msc/rest/smartcitymanager/, and the same origin proxies through to the
    Forcelink application (an unmapped path under /api/msc returns the Forcelink Tomcat error page), confirming My Smart City
    runs on the Forcelink back end. Anonymous requests to the REST tree return HTTP 401; there is no public reference or spec.
  humanURL: https://www.mysmart.city/
  baseURL: https://app.mysmart.city/api/msc/rest
  tags:
  - Smart Cities
  - Local Government
  - Mobile
  tags_raw:
  - smart-cities
  - local-government
  - mobile
  x-access: gated
  x-access-evidence:
  - url: https://app.mysmart.city/api/msc/rest/
    status: 401
    note: '{"error":"No authentication method supplied"}'
  - url: https://app.mysmart.city/api/msc/v2/api-docs
    status: 404
    note: Returns the Forcelink application 404 page, evidencing the shared back end.
  properties:
  - type: Login
    url: https://app.mysmart.city/
- name: Acumen Software Site MCP
  description: Anonymous, remote MCP endpoint served on each of the three Acumen Software marketing domains. It is the Wix
    platform's Site MCP, not a first-party Acumen or Forcelink product API — the nine tools it returns are Wix site/content
    and Wix-docs tools, advertised by the Wix-generated llms.txt on each host. It is a real, callable agent surface on a domain
    the company controls; it does not expose Forcelink or My Smart City data.
  humanURL: https://www.acumensoft.net/llms.txt
  baseURL: https://www.acumensoft.net/_api/mcp
  tags:
  - MCP
  - Agent-Native
  tags_raw:
  - mcp
  - agent-native
  properties:
  - type: MCPServer
    url: mcp/acumensoftware-mcp.yml
  - type: MCPServer
    url: https://www.acumensoft.net/_api/mcp
  - type: LLMsTxt
    url: https://www.acumensoft.net/llms.txt
  x-surface: platform-generated
  x-platform: wix
  x-platform-surface: site-mcp
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- url: https://www.acumensoft.net/newsroom
  type: Blog
- url: https://www.acumensoft.net/blog-feed.xml
  type: BlogRSS
- type: Website
  url: https://www.acumensoft.net/
- type: Support
  url: https://www.acumensoft.net/contact
- type: Blog
  url: https://www.forcelink.net/news-forcelink
- type: PrivacyPolicy
  url: https://www.forcelink.net/privacy-policy
- type: TermsOfService
  url: https://www.mysmart.city/termsandconditions
- type: Login
  url: https://za2.forcelink.net/forcelink/login
- type: LLMsTxt
  url: llms/acumensoftware-llms.txt
- type: MCPServer
  url: mcp/acumensoftware-mcp.yml
- type: Conformance
  url: conformance/acumensoftware-conformance.yml
- type: Compliance
  url: conformance/acumensoftware-conformance.yml
- type: DomainSecurity
  url: security/acumensoftware-domain-security.yml
- type: Packages
  url: packages/acumensoftware-packages.yml
- type: Plans
  url: plans/acumensoftware-plans-pricing.yml
- type: RateLimits
  url: rate-limits/acumensoftware-rate-limits.yml
x-enrichment:
  date: '2026-09-06'
  status: enriched
  artifacts_added: 12
  pass: local-v3