Zinrelo

Zinrelo is an enterprise SaaS loyalty and rewards platform that helps brands run holistic loyalty programs spanning transactional, social, advocacy, engagement, behavioral, and emotional loyalty across web, mobile, and in-store channels. Its documented REST Loyalty API lets you enroll and manage members, award and deduct points, record purchases and returns, list rewards, and redeem points for rewards. Every request is authenticated with a partner-id and an api-key sent as HTTP headers, both provisioned to a Zinrelo account. The API reference is public, but obtaining API credentials requires a Zinrelo account; pricing is quote-based via sales. Zinrelo is rebranding to TrueLoyal, and some documentation now lives under trueloyal.com domains.

Zinrelo publishes 7 API contracts indexed on the APIs.io network, including Events API, Members API, Points API, and 4 more. Tagged areas include Loyalty, Rewards, Points, Customer Retention, and E-Commerce.

The Zinrelo catalog on APIs.io includes 1 Spectral governance ruleset.

Zinrelo’s developer surface includes engineering blog, authentication, documentation, API reference, and 10 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

30.0/100 thin ▬ flat Agent 19/100 agent aware Front door AI 4/6 moderate saas Full breakdown ↓
scored 2026-11-13 · rubric v0.28.0 · Show this score on your site →

AccessFreemiumOpenFree trial⚡ Free to try

1 published contract

Loyalty Rewards Points Customer Retention E-Commerce Software-as-a-Service Loyalty & Incentives

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Relationship Management

BC-420

MembersPointsRedemptionsRewardsTiersTransactions

POST /v1/loyalty/award POST /v1/loyalty/users/deduct GET /v1/loyalty/redemptions POST /v1/loyalty/redeem

Kin Score

Kin Score How this is scored →
scored 2026-11-13 · rubric v0.28.0

Composite quality — 30.0/100 · thin

Contract Quality 9.5 / 19

Developer Ergonomics 4.8 / 15

Access Clarity 2.6 / 15

Operational Transparency 0.5 / 10

Contract Governance 1.2 / 9

Discoverability 5.0 / 8

Regulatory Posture 1.6 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 19/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 0 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship Ask about this →
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented) Ask about this →
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes Ask about this →
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0 Ask about this →
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link Ask about this →
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document Ask about this →

10 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 17.0 — up to +16.6 composite points Ask about this →
Developer Ergonomics scores 32.1 — up to +13.6 composite points Ask about this →
Operational Transparency scores 4.8 — up to +12.4 composite points Ask about this →

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Not sure how this applies to your stack? Ask about any one item. Kin Lane reads every question, looks at your profile and your situation, and replies with what a fix would take — scoped to that one area, priced up front, yours whether you ship it or not. Ask a question →

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/zinrelo/apis.yml: open an issue on github.com/api-evangelist/zinrelo to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Reviews, Ratings and UGC (review platforms and who integrates with them)	builds-on	33.6	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

APIs 7

Individual APIs this provider publishes, each with its own machine-readable definition.

Zinrelo Events API

Retrieve webhook event details by event ID.

Zinrelo Members API

Enroll, retrieve, update, block, and manage loyalty program members.

Zinrelo Points API

Award, deduct, and manage member point balances.

Zinrelo Redemptions API

Redeem points for rewards and list a member's redemptions.

Zinrelo Rewards API

List and retrieve the rewards a program offers.

Zinrelo Tiers API

Retrieve loyalty tier configuration and a member's next tier.

Zinrelo Transactions API

Record purchases and returns and list loyalty transactions.

Scroll for all 7

Open Collections 8

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Zinrelo Loyalty Events API

OPEN COLLECTION

Zinrelo Loyalty Events Members API

OPEN COLLECTION

Zinrelo Loyalty Events Points API

OPEN COLLECTION

Zinrelo Loyalty Events Redemptions API

OPEN COLLECTION

Zinrelo Loyalty Events Rewards API

OPEN COLLECTION

Zinrelo Loyalty Events Tiers API

OPEN COLLECTION

Zinrelo Loyalty Events Transactions API

OPEN COLLECTION

Zinrelo Loyalty API

OPEN COLLECTION

Scroll for all 8

Zinrelo API pricing

Not yet checked against Zinrelo's own pricing page. Compiled by API Evangelist on 2026-07-10 from www.trueloyal.com/pricing/; confirm before you rely on a figure. A free plan or tier is listed.

Plan	Price
Free Trial free	—
Shopify App - Free Tier free	—
Enterprise / Custom enterprise	—

Plan details, limits and sources →

Rate limits

General API Requests: not published requests
List Pagination: count default 100 records

Compiled by API Evangelist, not yet checked against Zinrelo's documentation. Rate-limit details →

Pricing Plans 1

Published pricing tiers and plan structures.

Zinrelo Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Zinrelo Rate Limits

2 limits

RATE LIMITS

Compliance 1

Attestations the provider states (SOC 2, ISO 27001 and others), quoted from its own trust page. APIs.io verifies none of them.

Zinrelo

1 quoted statement, read from Zinrelo's own page on 2026-11-10.

COMPLIANCE

FinOps 1

Cost, billing, and metering signals for API financial operations.

Zinrelo Finops

FINOPS

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs. Counts are the severity each rule declares, not results of running them.

Zinrelo API Rules

65 rules · 60 error-severity 4 warn-severity 1 info-severity

SPECTRAL

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Zinrelo Authentication

apiKey · 2 schemes

SECURITY

Zinrelo Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Zinrelo Trust Center

SOC 2, HIPAA, GDPR

SECURITY

Agentic Access (API Evangelist recommendations) 1

Recommended x-agentic-access execution contracts for AI agents.

Zinrelo Agentic Access

22 operations · 9 acting

AGENTIC

Resources

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Access & Security 3

Authentication, authorization, and security posture

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

Blog

Blog

LinkedIn

Website

Website

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Attestations

Attestations

Source (apis.yml)

aid: zinrelo
url: https://raw.githubusercontent.com/api-evangelist/zinrelo/refs/heads/main/apis.yml
name: Zinrelo
kind: company
description: Zinrelo is an enterprise SaaS loyalty and rewards platform that helps brands run holistic loyalty programs spanning
  transactional, social, advocacy, engagement, behavioral, and emotional loyalty across web, mobile, and in-store channels.
  Its documented REST Loyalty API lets you enroll and manage members, award and deduct points, record purchases and returns,
  list rewards, and redeem points for rewards. Every request is authenticated with a partner-id and an api-key sent as HTTP
  headers, both provisioned to a Zinrelo account. The API reference is public, but obtaining API credentials requires a Zinrelo
  account; pricing is quote-based via sales. Zinrelo is rebranding to TrueLoyal, and some documentation now lives under trueloyal.com
  domains.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: open
  trial: true
  try_now: true
  public: true
  gated: none
  gated_source:
  - onboarding
  label: Freemium (free trial) · Open access
  confidence: medium
  source:
  - plans
  - authentication
  - security
  - url: https://www.zinrelo.com
    status: 301
    note: declared website redirects to https://www.trueloyal.com/ — a different registrable domain (zinrelo.com -> trueloyal.com),
      possible rename or acquisition (probed 2026-09-03, roadmap#169)
  generated: '2026-11-13'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/zinrelo.png
tags:
- Loyalty
- Rewards
- Points
- Customer Retention
- E-Commerce
- Software-as-a-Service
- Loyalty & Incentives
tags_raw:
- Loyalty
- Rewards
- Points
- Customer Retention
- Ecommerce
- SaaS
- Loyalty & Incentives
created: '2026-07-10'
modified: '2026-10-06'
specificationVersion: '0.23'
apis:
- aid: zinrelo:zinrelo-events-api
  name: Zinrelo Events API
  description: Retrieve webhook event details by event ID.
  humanURL: https://help.zinrelo.com/reference/introduction
  baseURL: https://api.zinrelo.com
  tags:
  - Event
  tags_raw:
  - Events
  properties:
  - type: OpenAPI
    url: openapi/zinrelo-events-api-openapi.yml
  - type: Documentation
    url: https://help.zinrelo.com/reference/introduction
  - type: APIReference
    url: https://zinrelo.github.io/slate/
  - type: PostmanCollection
    url: collections/zinrelo.postman_collection.json
  - type: OpenCollection
    url: collections/zinrelo.opencollection.json
  - type: Documentation
    url: https://help.zinrelo.com/reference/perform-activity-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/list-members-transaction-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/rewards
  - type: APIReference
    url: https://help.zinrelo.com/reference/list-all-rewards
- aid: zinrelo:zinrelo-members-api
  name: Zinrelo Members API
  description: Enroll, retrieve, update, block, and manage loyalty program members.
  humanURL: https://help.zinrelo.com/reference/introduction
  baseURL: https://api.zinrelo.com
  tags:
  - Members
  properties:
  - type: OpenAPI
    url: openapi/zinrelo-members-api-openapi.yml
  - type: Documentation
    url: https://help.zinrelo.com/reference/introduction
  - type: APIReference
    url: https://zinrelo.github.io/slate/
  - type: PostmanCollection
    url: collections/zinrelo.postman_collection.json
  - type: OpenCollection
    url: collections/zinrelo.opencollection.json
  - type: Documentation
    url: https://help.zinrelo.com/reference/perform-activity-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/list-members-transaction-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/rewards
  - type: APIReference
    url: https://help.zinrelo.com/reference/list-all-rewards
- aid: zinrelo:zinrelo-points-api
  name: Zinrelo Points API
  description: Award, deduct, and manage member point balances.
  humanURL: https://help.zinrelo.com/reference/introduction
  baseURL: https://api.zinrelo.com
  tags:
  - Points
  properties:
  - type: OpenAPI
    url: openapi/zinrelo-points-api-openapi.yml
  - type: Documentation
    url: https://help.zinrelo.com/reference/introduction
  - type: APIReference
    url: https://zinrelo.github.io/slate/
  - type: PostmanCollection
    url: collections/zinrelo.postman_collection.json
  - type: OpenCollection
    url: collections/zinrelo.opencollection.json
  - type: Documentation
    url: https://help.zinrelo.com/reference/perform-activity-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/list-members-transaction-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/rewards
  - type: APIReference
    url: https://help.zinrelo.com/reference/list-all-rewards
- aid: zinrelo:zinrelo-redemptions-api
  name: Zinrelo Redemptions API
  description: Redeem points for rewards and list a member's redemptions.
  humanURL: https://help.zinrelo.com/reference/introduction
  baseURL: https://api.zinrelo.com
  tags:
  - Redemptions
  properties:
  - type: OpenAPI
    url: openapi/zinrelo-redemptions-api-openapi.yml
  - type: Documentation
    url: https://help.zinrelo.com/reference/introduction
  - type: APIReference
    url: https://zinrelo.github.io/slate/
  - type: PostmanCollection
    url: collections/zinrelo.postman_collection.json
  - type: OpenCollection
    url: collections/zinrelo.opencollection.json
  - type: Documentation
    url: https://help.zinrelo.com/reference/perform-activity-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/list-members-transaction-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/rewards
  - type: APIReference
    url: https://help.zinrelo.com/reference/list-all-rewards
- aid: zinrelo:zinrelo-rewards-api
  name: Zinrelo Rewards API
  description: List and retrieve the rewards a program offers.
  humanURL: https://help.zinrelo.com/reference/introduction
  baseURL: https://api.zinrelo.com
  tags:
  - Rewards
  properties:
  - type: OpenAPI
    url: openapi/zinrelo-rewards-api-openapi.yml
  - type: Documentation
    url: https://help.zinrelo.com/reference/introduction
  - type: APIReference
    url: https://zinrelo.github.io/slate/
  - type: PostmanCollection
    url: collections/zinrelo.postman_collection.json
  - type: OpenCollection
    url: collections/zinrelo.opencollection.json
  - type: Documentation
    url: https://help.zinrelo.com/reference/perform-activity-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/list-members-transaction-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/rewards
  - type: APIReference
    url: https://help.zinrelo.com/reference/list-all-rewards
- aid: zinrelo:zinrelo-tiers-api
  name: Zinrelo Tiers API
  description: Retrieve loyalty tier configuration and a member's next tier.
  humanURL: https://help.zinrelo.com/reference/introduction
  baseURL: https://api.zinrelo.com
  tags:
  - Tiers
  properties:
  - type: OpenAPI
    url: openapi/zinrelo-tiers-api-openapi.yml
  - type: Documentation
    url: https://help.zinrelo.com/reference/introduction
  - type: APIReference
    url: https://zinrelo.github.io/slate/
  - type: PostmanCollection
    url: collections/zinrelo.postman_collection.json
  - type: OpenCollection
    url: collections/zinrelo.opencollection.json
  - type: Documentation
    url: https://help.zinrelo.com/reference/perform-activity-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/list-members-transaction-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/rewards
  - type: APIReference
    url: https://help.zinrelo.com/reference/list-all-rewards
- aid: zinrelo:zinrelo-transactions-api
  name: Zinrelo Transactions API
  description: Record purchases and returns and list loyalty transactions.
  humanURL: https://help.zinrelo.com/reference/introduction
  baseURL: https://api.zinrelo.com
  tags:
  - Transaction
  tags_raw:
  - Transactions
  properties:
  - type: OpenAPI
    url: openapi/zinrelo-transactions-api-openapi.yml
  - type: Documentation
    url: https://help.zinrelo.com/reference/introduction
  - type: APIReference
    url: https://zinrelo.github.io/slate/
  - type: PostmanCollection
    url: collections/zinrelo.postman_collection.json
  - type: OpenCollection
    url: collections/zinrelo.opencollection.json
  - type: Documentation
    url: https://help.zinrelo.com/reference/perform-activity-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/list-members-transaction-api
  - type: Documentation
    url: https://help.zinrelo.com/reference/rewards
  - type: APIReference
    url: https://help.zinrelo.com/reference/list-all-rewards
common:
- url: https://www.trueloyal.com/blog
  type: Blog
- type: CapabilityMap
  url: capabilities/zinrelo-capability-edges.yml
  name: Zinrelo Business Capability Map
- type: AgenticAccess
  url: agentic-access/zinrelo-agentic-access.yml
- type: TrustCenter
  url: security/zinrelo-trust-center.yml
- type: DomainSecurity
  url: security/zinrelo-domain-security.yml
- type: Authentication
  url: authentication/zinrelo-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/zinrelo
- type: Website
  url: https://www.zinrelo.com
- type: Documentation
  url: https://help.zinrelo.com/reference/introduction
- type: APIReference
  url: https://zinrelo.github.io/slate/
- type: Plans
  url: plans/zinrelo-plans-pricing.yml
- type: RateLimits
  url: rate-limits/zinrelo-rate-limits.yml
- type: FinOps
  url: finops/zinrelo-finops.yml
- type: Attestations
  url: compliance/zinrelo-compliance.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

Zinrelo API — frequently asked questions

Does Zinrelo have an API?

Yes. APIs.io lists 7 APIs from Zinrelo, including Zinrelo Events API, Zinrelo Members API and Zinrelo Points API, and 4 more.

Is there an OpenAPI specification for the Zinrelo API?

Yes. APIs.io indexes 7 OpenAPI specifications for Zinrelo, each linked for download from this page.

How do I authenticate with the Zinrelo API?

Zinrelo uses bearer-token authentication (apiKey · 2 schemes). The details are profiled on APIs.io as Zinrelo Authentication.

How much does the Zinrelo API cost?

APIs.io lists 3 pricing plans for Zinrelo, with each plan's price, limits and inclusions under Pricing on this page.

Is the Zinrelo API ready for AI agents?

Zinrelo has a Kin Score of 30.0 out of 100 (thin) and an Agent Readiness score of 19.0 (agent-aware), scored by API Evangelist on 2026-11-13.

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