Zenduty website screenshot

Zenduty

Zenduty is an incident management and on-call platform that orchestrates alert routing, escalation policies, on-call schedules, and incident response workflows for SRE and DevOps teams. The platform integrates with observability tools, ticketing systems, and chat platforms to centralize incident triage. Zenduty exposes a REST API for managing incidents, services, teams, schedules, and escalation policies, plus an Events API for ingesting alerts, all secured with Token authentication.

Zenduty publishes 32 APIs on the APIs.io network, including Account Custom Role API, Account Member API, Alert Rules API, and 29 more. Tagged areas include Incident Management, On-Call, Alerting, SRE, and DevOps.

Zenduty’s developer surface includes authentication, documentation, pricing, signup flow, engineering blog, and 6 more developer resources.

31.3/100 thin ▬ flat Agent 34/100 agent aware Full breakdown ↓
scored 2026-08-05 · rubric v0.9.1
AccessSelf serve
34 APIs
Incident ManagementOn-CallAlertingSREDevOpsObservability

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-05 · rubric v0.9.1
Composite quality — 31.3/100 · thin
Contract Quality 15.9 / 25
Developer Ergonomics 4.3 / 20
Commercial Clarity 3.7 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 7.4 / 10
Agent readiness — 34/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 7 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/zenduty: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 34

Individual APIs this provider publishes, each with its own machine-readable definition.

Zenduty REST API

Management REST API for incidents, services, teams, users, schedules, escalation policies, and integrations. Authenticated via "Authorization: Token " header.

Zenduty Events API

Alert ingestion API for sending incident events from monitoring, observability, and custom systems into Zenduty.

Zenduty Account Custom Role API

This object represents a custom role of the account. Each custom role object has custom permissions, which the account admin can set from account level permissions and assign th...

Zenduty Account Member API

This object represents a user of the account. Each account member object has a role, which can be owner, admin, or user. Each account has a single owner, but the admins and user...

Zenduty Alert Rules API

Alert Rules in Zenduty are advanced conditions for incoming alerts. They dictate how Zenduty handles alerts and their incidents upon receipt, altering behavior and routing based...

Zenduty Analytics API

These endpoints provide incident analytics for your account. All analytics endpoints accept POST requests with optional filter parameters and return metrics such as incident cou...

Zenduty Contact Methods API

This object represents one of the following communication channels(Email, SMS, Phone Call, Slack, Microsoft Team, Google Chat). A user can add multiple contacts methods.

Zenduty Escalation Policies API

This object represents the escalation policy of a team. You can checkout the escalation policy docs here https://docs.zenduty.com/docs/escalationpolicies

Zenduty Events API

This object represents the events of an integration.

Zenduty Forwarding Rules API

This object represents a user's forwarding rules. A user can forward his notifications to the other account members in case an incident occurs.

Zenduty Global Router API

This object represents the Global Router of the Account. You can checkout the global alert routing docs here https://docs.zenduty.com/docs/globalalertrouting

Zenduty Global Router Rules API

The Rules of the Global Router in an Account are represented by this object. Visit this link to view the documentation for the global alert routing rules https://docs.zenduty.co...

Zenduty Incident Alerts API

This object represents the incident alerts of an incident.

Zenduty Incident Notes API

This object represents the incident notes of an incident.

Zenduty Incident Responders API

This object represents the incident responders of an incident.

Zenduty Incident Roles API

This object represents the incident roles of an incident. You can checkout the incident role docs here https://docs.zenduty.com/docs/incidentroles

Zenduty Incident Tags API

This object represents the incident tags of an incident.

Zenduty Incidents API

This object represents the incidents of the account. You can checkout the incident docs here https://docs.zenduty.com/docs/incidents

Zenduty Integrations API

This object represents the integrations associated with a service. You can checkout the integration docs here https://docs.zenduty.com/docs/integrations

Zenduty Notification Rules API

This object represents a user's notification rules. A user can have notification rules for high urgency and low urgency incidents.

Zenduty OnCall API

This object represents the user who is oncall.

Zenduty Postmortem API

This object represents the postmortem of an incident. You can checkout the postmortem docs here https://docs.zenduty.com/docs/incidentpostmortem

Zenduty Priorities API

This object represents the priority of an incident. You can checkout the priority docs here https://docs.zenduty.com/docs/incidentpriority

Zenduty Schedule Overrides API

This object represents the Override of a Schedule. You can checkout the Schedule Override docs here https://docs.zenduty.com/docs/schedules/#schedule-override

Zenduty Schedules API

This object represents the schedule of a team. You can checkout the schedule docs here https://docs.zenduty.com/docs/schedules

Zenduty Services API

This object represents the services associated with a team. You can checkout the services docs here https://docs.zenduty.com/docs/services

Zenduty SLA API

This object represents the SLA of an incident. You can checkout the SLA docs here https://docs.zenduty.com/docs/incidentsla

Zenduty Tags API

This object represents the tags of an incident. You can checkout the tag docs here https://docs.zenduty.com/docs/incidenttags

Zenduty Task Templates API

This object represents the task templates of the team. You can checkout the task template docs here https://docs.zenduty.com/docs/tasktemplates

Zenduty Team Maintenance Mode API

This object represents the maintenance mode of a team. You can checkout the team maintenance mode docs here https://docs.zenduty.com/docs/maintenancewindows

Zenduty Team Members API

This object represents the users of a team. Each team member has a role which can be a manager or a user. You can checkout the team member docs here https://docs.zenduty.com/doc...

Zenduty Team Permissions API

This object represents the permissions of a team. It lets you access the particular team elements that the team has given permissions to use.

Zenduty Teams API

This object represents a team of the account. It lets you create different independent operational units in the account. You can check out the team docs here https://docs.zendut...

Zenduty User Custom Role API

This object represents a user's custom role. Each user can be assigned to only one custom role.

Scroll for all 34

Open Collections 1

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Zenduty

OPEN COLLECTION

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Zenduty Authentication

http · 1 scheme

SECURITY

Zenduty Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Zenduty Trust Center

SOC 2, ISO 27001

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Zenduty Agentic Access

140 operations · 81 acting · 1 human-in-the-loop

140 operations · 81 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 3

Authentication, authorization, and security posture

Commercial 1

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: zenduty
name: Zenduty
description: Zenduty is an incident management and on-call platform that orchestrates alert routing, escalation policies,
  on-call schedules, and incident response workflows for SRE and DevOps teams. The platform integrates with observability
  tools, ticketing systems, and chat platforms to centralize incident triage. Zenduty exposes a REST API for managing incidents,
  services, teams, schedules, and escalation policies, plus an Events API for ingesting alerts, all secured with Token authentication.
type: Index
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/zenduty.png
tags:
- Incident Management
- On-Call
- Alerting
- SRE
- DevOps
- Observability
url: https://raw.githubusercontent.com/api-evangelist/zenduty/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.19'
apis:
- aid: zenduty:rest-api
  name: Zenduty REST API
  description: 'Management REST API for incidents, services, teams, users, schedules, escalation policies, and integrations.
    Authenticated via "Authorization: Token <token>" header.'
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Management
  - On-Call
  - Alerting
  properties:
  - type: Documentation
    url: https://apidocs.zenduty.com
  - type: API Keys Guide
    url: https://zenduty.com/docs/api-keys
- aid: zenduty:events-api
  name: Zenduty Events API
  description: Alert ingestion API for sending incident events from monitoring, observability, and custom systems into Zenduty.
  humanURL: https://zenduty.com/docs/api-integration
  baseURL: https://events.zenduty.com/api/events
  tags:
  - Alerting
  - Events
  properties:
  - type: Documentation
    url: https://zenduty.com/docs/api-integration
- aid: zenduty:zenduty-account-custom-role-api
  name: Zenduty Account Custom Role API
  description: This object represents a custom role of the account. Each custom role object has custom permissions, which
    the account admin can set from account level permissions and assign this custom role to a particular user.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Account Custom Role
  properties:
  - type: OpenAPI
    url: openapi/zenduty-account-custom-role-api-openapi.yml
- aid: zenduty:zenduty-account-member-api
  name: Zenduty Account Member API
  description: This object represents a user of the account. Each account member object has a role, which can be owner, admin,
    or user. Each account has a single owner, but the admins and users can be multiple.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Account Member
  properties:
  - type: OpenAPI
    url: openapi/zenduty-account-member-api-openapi.yml
- aid: zenduty:zenduty-alert-rules-api
  name: Zenduty Alert Rules API
  description: Alert Rules in Zenduty are advanced conditions for incoming alerts. They dictate how Zenduty handles alerts
    and their incidents upon receipt, altering behavior and routing based on predefined rules and actions set by the user
    within Zenduty Integrations.Visit this link to view the documentation for the alert rules https://www.zenduty.com/docs/alertrules/
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Alert Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-alert-rules-api-openapi.yml
- aid: zenduty:zenduty-analytics-api
  name: Zenduty Analytics API
  description: These endpoints provide incident analytics for your account. All analytics endpoints accept POST requests with
    optional filter parameters and return metrics such as incident counts, MTTA, and MTTR.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Analytics
  properties:
  - type: OpenAPI
    url: openapi/zenduty-analytics-api-openapi.yml
- aid: zenduty:zenduty-contact-methods-api
  name: Zenduty Contact Methods API
  description: This object represents one of the following communication channels(Email, SMS, Phone Call, Slack, Microsoft
    Team, Google Chat). A user can add multiple contacts methods.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Contact Methods
  properties:
  - type: OpenAPI
    url: openapi/zenduty-contact-methods-api-openapi.yml
- aid: zenduty:zenduty-escalation-policies-api
  name: Zenduty Escalation Policies API
  description: This object represents the escalation policy of a team. You can checkout the escalation policy docs here https://docs.zenduty.com/docs/escalationpolicies
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Escalation Policies
  properties:
  - type: OpenAPI
    url: openapi/zenduty-escalation-policies-api-openapi.yml
- aid: zenduty:zenduty-events-api
  name: Zenduty Events API
  description: This object represents the events of an integration.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Events
  properties:
  - type: OpenAPI
    url: openapi/zenduty-events-api-openapi.yml
- aid: zenduty:zenduty-forwarding-rules-api
  name: Zenduty Forwarding Rules API
  description: This object represents a user's forwarding rules. A user can forward his notifications to the other account
    members in case an incident occurs.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Forwarding Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-forwarding-rules-api-openapi.yml
- aid: zenduty:zenduty-global-router-api
  name: Zenduty Global Router API
  description: This object represents the Global Router of the Account. You can checkout the global alert routing docs here
    https://docs.zenduty.com/docs/globalalertrouting
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Global Router
  properties:
  - type: OpenAPI
    url: openapi/zenduty-global-router-api-openapi.yml
- aid: zenduty:zenduty-global-router-rules-api
  name: Zenduty Global Router Rules API
  description: The Rules of the Global Router in an Account are represented by this object. Visit this link to view the documentation
    for the global alert routing rules https://docs.zenduty.com/docs/globalalertrouting
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Global Router Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-global-router-rules-api-openapi.yml
- aid: zenduty:zenduty-incident-alerts-api
  name: Zenduty Incident Alerts API
  description: This object represents the incident alerts of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Alerts
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-alerts-api-openapi.yml
- aid: zenduty:zenduty-incident-notes-api
  name: Zenduty Incident Notes API
  description: This object represents the incident notes of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Notes
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-notes-api-openapi.yml
- aid: zenduty:zenduty-incident-responders-api
  name: Zenduty Incident Responders API
  description: This object represents the incident responders of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Responders
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-responders-api-openapi.yml
- aid: zenduty:zenduty-incident-roles-api
  name: Zenduty Incident Roles API
  description: This object represents the incident roles of an incident. You can checkout the incident role docs here https://docs.zenduty.com/docs/incidentroles
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Roles
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-roles-api-openapi.yml
- aid: zenduty:zenduty-incident-tags-api
  name: Zenduty Incident Tags API
  description: This object represents the incident tags of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Tags
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-tags-api-openapi.yml
- aid: zenduty:zenduty-incidents-api
  name: Zenduty Incidents API
  description: This object represents the incidents of the account. You can checkout the incident docs here https://docs.zenduty.com/docs/incidents
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incidents
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incidents-api-openapi.yml
- aid: zenduty:zenduty-integrations-api
  name: Zenduty Integrations API
  description: This object represents the integrations associated with a service. You can checkout the integration docs here
    https://docs.zenduty.com/docs/integrations
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Integrations
  properties:
  - type: OpenAPI
    url: openapi/zenduty-integrations-api-openapi.yml
- aid: zenduty:zenduty-notification-rules-api
  name: Zenduty Notification Rules API
  description: This object represents a user's notification rules. A user can have notification rules for high urgency and
    low urgency incidents.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Notification Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-notification-rules-api-openapi.yml
- aid: zenduty:zenduty-oncall-api
  name: Zenduty OnCall API
  description: This object represents the user who is oncall.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - OnCall
  properties:
  - type: OpenAPI
    url: openapi/zenduty-oncall-api-openapi.yml
- aid: zenduty:zenduty-postmortem-api
  name: Zenduty Postmortem API
  description: This object represents the postmortem of an incident. You can checkout the postmortem docs here https://docs.zenduty.com/docs/incidentpostmortem
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Postmortem
  properties:
  - type: OpenAPI
    url: openapi/zenduty-postmortem-api-openapi.yml
- aid: zenduty:zenduty-priorities-api
  name: Zenduty Priorities API
  description: This object represents the priority of an incident. You can checkout the priority docs here https://docs.zenduty.com/docs/incidentpriority
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Priorities
  properties:
  - type: OpenAPI
    url: openapi/zenduty-priorities-api-openapi.yml
- aid: zenduty:zenduty-schedule-overrides-api
  name: Zenduty Schedule Overrides API
  description: This object represents the Override of a Schedule. You can checkout the Schedule Override docs here https://docs.zenduty.com/docs/schedules/#schedule-override
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Schedule Overrides
  properties:
  - type: OpenAPI
    url: openapi/zenduty-schedule-overrides-api-openapi.yml
- aid: zenduty:zenduty-schedules-api
  name: Zenduty Schedules API
  description: This object represents the schedule of a team. You can checkout the schedule docs here https://docs.zenduty.com/docs/schedules
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Schedules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-schedules-api-openapi.yml
- aid: zenduty:zenduty-services-api
  name: Zenduty Services API
  description: This object represents the services associated with a team. You can checkout the services docs here https://docs.zenduty.com/docs/services
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/zenduty-services-api-openapi.yml
- aid: zenduty:zenduty-sla-api
  name: Zenduty SLA API
  description: This object represents the SLA of an incident. You can checkout the SLA docs here https://docs.zenduty.com/docs/incidentsla
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - SLA
  properties:
  - type: OpenAPI
    url: openapi/zenduty-sla-api-openapi.yml
- aid: zenduty:zenduty-tags-api
  name: Zenduty Tags API
  description: This object represents the tags of an incident. You can checkout the tag docs here https://docs.zenduty.com/docs/incidenttags
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Tags
  properties:
  - type: OpenAPI
    url: openapi/zenduty-tags-api-openapi.yml
- aid: zenduty:zenduty-task-templates-api
  name: Zenduty Task Templates API
  description: This object represents the task templates of the team. You can checkout the task template docs here https://docs.zenduty.com/docs/tasktemplates
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Task Templates
  properties:
  - type: OpenAPI
    url: openapi/zenduty-task-templates-api-openapi.yml
- aid: zenduty:zenduty-team-maintenance-mode-api
  name: Zenduty Team Maintenance Mode API
  description: This object represents the maintenance mode of a team. You can checkout the team maintenance mode docs here
    https://docs.zenduty.com/docs/maintenancewindows
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Team Maintenance Mode
  properties:
  - type: OpenAPI
    url: openapi/zenduty-team-maintenance-mode-api-openapi.yml
- aid: zenduty:zenduty-team-members-api
  name: Zenduty Team Members API
  description: This object represents the users of a team. Each team member has a role which can be a manager or a user. You
    can checkout the team member docs here https://docs.zenduty.com/docs/users
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Team Members
  properties:
  - type: OpenAPI
    url: openapi/zenduty-team-members-api-openapi.yml
- aid: zenduty:zenduty-team-permissions-api
  name: Zenduty Team Permissions API
  description: This object represents the permissions of a team. It lets you access the particular team elements that the
    team has given permissions to use.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Team Permissions
  properties:
  - type: OpenAPI
    url: openapi/zenduty-team-permissions-api-openapi.yml
- aid: zenduty:zenduty-teams-api
  name: Zenduty Teams API
  description: This object represents a team of the account. It lets you create different independent operational units in
    the account. You can check out the team docs here https://docs.zenduty.com/docs/teams.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/zenduty-teams-api-openapi.yml
- aid: zenduty:zenduty-user-custom-role-api
  name: Zenduty User Custom Role API
  description: This object represents a user's custom role. Each user can be assigned to only one custom role.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - User Custom Role
  properties:
  - type: OpenAPI
    url: openapi/zenduty-user-custom-role-api-openapi.yml
common:
- type: AgenticAccess
  url: agentic-access/zenduty-agentic-access.yml
- type: TrustCenter
  url: security/zenduty-trust-center.yml
- type: DomainSecurity
  url: security/zenduty-domain-security.yml
- type: Authentication
  url: authentication/zenduty-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/zenduty
- type: Website
  url: https://www.zenduty.com
- type: Documentation
  url: https://zenduty.com/docs
- type: Pricing
  url: https://www.zenduty.com/pricing
- type: Signup
  url: https://www.zenduty.com/signup
- type: GitHub SDK
  url: https://github.com/Zenduty/zenduty-python-sdk
- type: Blog
  url: https://zenduty.com/blog/rss.xml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com