WM

WM (formerly Waste Management, Inc.) is North America's largest integrated environmental solutions company, serving nearly 20 million municipal, commercial, industrial, and residential customers through collection, transfer, recycling, landfill, and waste-to-energy operations. WM does not run a self-serve, publicly-signup developer platform. It publishes a documented partner/customer REST API at api.wm.com covering account-level service and billing data - service details and pickup schedules, live service status and truck ETA, routing and hauling material information, pricing, invoices and aging balance, communication preferences, contacts, cases, tickets, and account activity notes. Access requires a WM-issued ClientId plus a JSON Web Token (JWT) and is granted on request to existing commercial/enterprise customers and integration partners by emailing apiaccess@wm.com; there is no open, self-serve API key signup.

WM publishes 8 APIs on the APIs.io network, including Activities API, Cases & Tickets API, Contacts API, and 5 more. Tagged areas include Waste Management, Recycling, Environmental Services, Field Services, and Logistics.

WM’s developer surface includes authentication, documentation, and 7 more developer resources.

🌐 Visit website 📡 Source on GitHub
34.2/100 thin ▬ flat Agent 20/100 agent aware Full breakdown ↓
scored 2026-08-25 · rubric v0.14.0
AccessEnterpriseSelf serveFree trial⚡ Free to try
8 APIs
Waste ManagementRecyclingEnvironmental ServicesField ServicesLogisticsAccount ManagementEnterpriseB2B

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-25 · rubric v0.14.0
Composite quality — 34.2/100 · thin
Contract Quality 14.0 / 25
Developer Ergonomics 4.3 / 20
Access Clarity 5.8 / 20
Operational Transparency 2.7 / 13
Contract Governance 0.0 / 12
Discoverability 7.4 / 10
Agent readiness — 20/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Delegated User Identity 0 / 6
Protected Resource Metadata 0 / 5
Registration Without a Human 0 / 6
Agentic Commerce Surface 0 / 5
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/wm: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

WM Activities API

Notes, email, and issue activity on an account.

WM Cases & Tickets API

Service cases and pickup tickets.

WM Contacts API

Billing and service contacts on an account.

WM Invoices & Balance API

Invoice history and account balance.

WM Profiles & Preferences API

Account profile settings and communication preferences.

WM Service Operations & Materials API

Routing and hauling material information.

WM Service Pricing API

Base rates and invoice fees.

WM Services API

Account services, schedule, status, and ETA.

Scroll for all 8

Open Collections 10

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

WM Customer Activities API

OPEN COLLECTION

WM Customer Activities Cases & Tickets API

OPEN COLLECTION

WM Customer Activities Contacts API

OPEN COLLECTION

WM Customer Activities Invoices & Balance API

OPEN COLLECTION

WM Customer Activities Profiles & Preferences API

OPEN COLLECTION

WM Customer Activities Service Operations & Materials API

OPEN COLLECTION

WM Customer Activities Service Pricing API

OPEN COLLECTION

WM Customer Activities Services API

OPEN COLLECTION

WM Customer API

OPEN COLLECTION

Scroll for all 10

Pricing Plans 1

Published pricing tiers and plan structures.

Wm Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Wm Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Wm Finops

FINOPS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Wm Authentication

http · 1 scheme

SECURITY

Wm Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Wm Agentic Access

27 operations · 3 acting

27 operations · 3 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation
Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity
 Authentication
Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits
RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans
Plans
 FinOps
FinOps

Company 2

The organization behind the API

Website
Website
 LinkedIn
LinkedIn

Source (apis.yml)

apis.yml Raw ↑ 
aid: wm
url: https://raw.githubusercontent.com/api-evangelist/wm/refs/heads/main/apis.yml
name: WM
kind: company
description: WM (formerly Waste Management, Inc.) is North America's largest integrated environmental solutions company, serving
  nearly 20 million municipal, commercial, industrial, and residential customers through collection, transfer, recycling,
  landfill, and waste-to-energy operations. WM does not run a self-serve, publicly-signup developer platform. It publishes
  a documented partner/customer REST API at api.wm.com covering account-level service and billing data - service details and
  pickup schedules, live service status and truck ETA, routing and hauling material information, pricing, invoices and aging
  balance, communication preferences, contacts, cases, tickets, and account activity notes. Access requires a WM-issued ClientId
  plus a JSON Web Token (JWT) and is granted on request to existing commercial/enterprise customers and integration partners
  by emailing apiaccess@wm.com; there is no open, self-serve API key signup.
accessModel:
  pricing: enterprise
  onboarding: self-serve
  trial: true
  try_now: true
  public: false
  label: Enterprise (free trial) · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/wm.png
tags:
- Waste Management
- Recycling
- Environmental Services
- Field Services
- Logistics
- Account Management
- Enterprise
- B2B
created: '2026-07-03'
modified: '2026-07-03'
specificationVersion: '0.23'
apis:
- aid: wm:wm-activities-api
  name: WM Activities API
  description: Notes, email, and issue activity on an account.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Activities
  properties:
  - type: OpenAPI
    url: openapi/wm-activities-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-cases-tickets-api
  name: WM Cases & Tickets API
  description: Service cases and pickup tickets.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Cases & Tickets
  properties:
  - type: OpenAPI
    url: openapi/wm-cases-tickets-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-contacts-api
  name: WM Contacts API
  description: Billing and service contacts on an account.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/wm-contacts-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-invoices-balance-api
  name: WM Invoices & Balance API
  description: Invoice history and account balance.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Invoices & Balance
  properties:
  - type: OpenAPI
    url: openapi/wm-invoices-balance-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-profiles-preferences-api
  name: WM Profiles & Preferences API
  description: Account profile settings and communication preferences.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Profiles & Preferences
  properties:
  - type: OpenAPI
    url: openapi/wm-profiles-preferences-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-service-operations-materials-api
  name: WM Service Operations & Materials API
  description: Routing and hauling material information.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Service Operations & Materials
  properties:
  - type: OpenAPI
    url: openapi/wm-service-operations-materials-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-service-pricing-api
  name: WM Service Pricing API
  description: Base rates and invoice fees.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Service Pricing
  properties:
  - type: OpenAPI
    url: openapi/wm-service-pricing-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-services-api
  name: WM Services API
  description: Account services, schedule, status, and ETA.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/wm-services-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
common:
- type: AgenticAccess
  url: agentic-access/wm-agentic-access.yml
- type: DomainSecurity
  url: security/wm-domain-security.yml
- type: Authentication
  url: authentication/wm-authentication.yml
- type: Website
  url: https://www.wm.com
- type: Documentation
  url: https://api.wm.com/
- type: LinkedIn
  url: https://www.linkedin.com/company/waste-management
- type: Plans
  url: plans/wm-plans-pricing.yml
- type: RateLimits
  url: rate-limits/wm-rate-limits.yml
- type: FinOps
  url: finops/wm-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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curl "https://apis.io/api/v1/providers/wm"
All providers 
curl "https://apis.io/api/v1/providers?limit=25"
Every operation they expose 
curl "https://apis.io/api/v1/providers/wm/operations?limit=25"
How their score was established 
curl "https://apis.io/api/v1/providers/wm/evidence"

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A second provider on the same verified email joins the account you already have.