WM website screenshot

WM

WM (formerly Waste Management, Inc.) is North America's largest integrated environmental solutions company, serving nearly 20 million municipal, commercial, industrial, and residential customers through collection, transfer, recycling, landfill, and waste-to-energy operations. WM does not run a self-serve, publicly-signup developer platform. It publishes a documented partner/customer REST API at api.wm.com covering account-level service and billing data - service details and pickup schedules, live service status and truck ETA, routing and hauling material information, pricing, invoices and aging balance, communication preferences, contacts, cases, tickets, and account activity notes. Access requires a WM-issued ClientId plus a JSON Web Token (JWT) and is granted on request to existing commercial/enterprise customers and integration partners by emailing apiaccess@wm.com; there is no open, self-serve API key signup.

WM publishes 8 APIs on the APIs.io network, including Activities API, Cases & Tickets API, Contacts API, and 5 more. Tagged areas include Waste Management, Recycling, Environmental Services, Field Services, and Logistics.

WM’s developer surface includes authentication, documentation, and 8 more developer resources.

34.3/100 thin ▬ flat Agent 20/100 agent aware saas Full breakdown ↓
scored 2026-09-14 · rubric v0.22.0
AccessEnterpriseSelf serveFree trial⚡ Free to try
1 APIs
Waste ManagementRecyclingEnvironmental ServicesField ServicesLogisticsAccount ManagementEnterpriseB2B

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-09-14 · rubric v0.22.0
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/wm: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 8

Individual APIs this provider publishes, each with its own machine-readable definition.

WM Activities API

Notes, email, and issue activity on an account.

WM Cases & Tickets API

Service cases and pickup tickets.

WM Contacts API

Billing and service contacts on an account.

WM Invoices & Balance API

Invoice history and account balance.

WM Profiles & Preferences API

Account profile settings and communication preferences.

WM Service Operations & Materials API

Routing and hauling material information.

WM Service Pricing API

Base rates and invoice fees.

WM Services API

Account services, schedule, status, and ETA.

Scroll for all 8

Open Collections 10

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

WM Customer API

OPEN COLLECTION

Scroll for all 10

Pricing Plans 1

Published pricing tiers and plan structures.

Wm Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Wm Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Wm Finops

FINOPS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Wm Authentication

http · 1 scheme

SECURITY

Wm Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Wm Agentic Access

27 operations · 3 acting

27 operations · 3 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Access & Security 2

Authentication, authorization, and security posture

Operate 1

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 1

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: wm
url: https://raw.githubusercontent.com/api-evangelist/wm/refs/heads/main/apis.yml
name: WM
kind: company
description: WM (formerly Waste Management, Inc.) is North America's largest integrated environmental solutions company, serving
  nearly 20 million municipal, commercial, industrial, and residential customers through collection, transfer, recycling,
  landfill, and waste-to-energy operations. WM does not run a self-serve, publicly-signup developer platform. It publishes
  a documented partner/customer REST API at api.wm.com covering account-level service and billing data - service details and
  pickup schedules, live service status and truck ETA, routing and hauling material information, pricing, invoices and aging
  balance, communication preferences, contacts, cases, tickets, and account activity notes. Access requires a WM-issued ClientId
  plus a JSON Web Token (JWT) and is granted on request to existing commercial/enterprise customers and integration partners
  by emailing apiaccess@wm.com; there is no open, self-serve API key signup.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: enterprise
  onboarding: self-serve
  trial: true
  try_now: true
  public: false
  label: Enterprise (free trial) · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/wm.png
tags:
- Waste Management
- Recycling
- Environmental Services
- Field Services
- Logistics
- Account Management
- Enterprise
- B2B
created: '2026-07-03'
modified: '2026-07-03'
specificationVersion: '0.23'
apis:
- aid: wm:wm-activities-api
  name: WM Activities API
  description: Notes, email, and issue activity on an account.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Activities
  properties:
  - type: OpenAPI
    url: openapi/wm-activities-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-cases-tickets-api
  name: WM Cases & Tickets API
  description: Service cases and pickup tickets.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Cases & Tickets
  properties:
  - type: OpenAPI
    url: openapi/wm-cases-tickets-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-contacts-api
  name: WM Contacts API
  description: Billing and service contacts on an account.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/wm-contacts-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-invoices-balance-api
  name: WM Invoices & Balance API
  description: Invoice history and account balance.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Invoices & Balance
  properties:
  - type: OpenAPI
    url: openapi/wm-invoices-balance-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-profiles-preferences-api
  name: WM Profiles & Preferences API
  description: Account profile settings and communication preferences.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Profiles & Preferences
  properties:
  - type: OpenAPI
    url: openapi/wm-profiles-preferences-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-service-operations-materials-api
  name: WM Service Operations & Materials API
  description: Routing and hauling material information.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Service Operations & Materials
  properties:
  - type: OpenAPI
    url: openapi/wm-service-operations-materials-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-service-pricing-api
  name: WM Service Pricing API
  description: Base rates and invoice fees.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Service Pricing
  properties:
  - type: OpenAPI
    url: openapi/wm-service-pricing-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
- aid: wm:wm-services-api
  name: WM Services API
  description: Account services, schedule, status, and ETA.
  humanURL: https://api.wm.com/Services/index.html
  baseURL: https://api.wm.com/v1
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/wm-services-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/servicesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Services/index.html
  - type: APIReference
    url: https://api.wm.com/serviceoperations/
  - type: APIReference
    url: https://api.wm.com/servicematerial/
  - type: APIReference
    url: https://api.wm.com/serviceprice/
  - type: APIReference
    url: https://api.wm.com/InvoiceS/index.html
  - type: APIReference
    url: https://api.wm.com/balance/index.html
  - type: APIReference
    url: https://api.wm.com/profiles/index.html
  - type: Documentation
    url: https://api.wm.com/preferences_overview/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_get/index.html
  - type: APIReference
    url: https://api.wm.com/preferences_put/index.html
  - type: APIReference
    url: https://api.wm.com/preferencescategories/index.html
  - type: Documentation
    url: https://api.wm.com/contactsoverview/index.html
  - type: APIReference
    url: https://api.wm.com/Contactbilling/index.html
  - type: APIReference
    url: https://api.wm.com/cases/index.html
  - type: APIReference
    url: https://api.wm.com/caseid/index.html
  - type: APIReference
    url: https://api.wm.com/tickets/index.html
  - type: APIReference
    url: https://api.wm.com/ticketd/index.html
  - type: Documentation
    url: https://api.wm.com/activitiesoverview/index.html
  - type: APIReference
    url: https://api.wm.com/notes/index.html
  - type: APIReference
    url: https://api.wm.com/email/index.html
  - type: APIReference
    url: https://api.wm.com/issues/index.html
common:
- type: CapabilityMap
  url: capabilities/wm-capability-edges.yml
  name: WM Business Capability Map
- type: AgenticAccess
  url: agentic-access/wm-agentic-access.yml
- type: DomainSecurity
  url: security/wm-domain-security.yml
- type: Authentication
  url: authentication/wm-authentication.yml
- type: Website
  url: https://www.wm.com
- type: Documentation
  url: https://api.wm.com/
- type: LinkedIn
  url: https://www.linkedin.com/company/waste-management
- type: Plans
  url: plans/wm-plans-pricing.yml
- type: RateLimits
  url: rate-limits/wm-rate-limits.yml
- type: FinOps
  url: finops/wm-finops.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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