TraceLink

TraceLink, Inc. is a Massachusetts-based supply chain digitalization company for the life sciences and healthcare industries, best known for pharmaceutical serialization and track-and-trace compliance (US DSCSA, EU FMD, and roughly two dozen national regimes) delivered on its multienterprise OPUS network platform. TraceLink exposes several distinct integration surfaces rather than one REST API: a set of publicly served SOAP/WSDL services on api.tracelink.com (Serialized Operations Manager, Product Track, Serial Number Exchange), a synchronous REST API for Smart Event Manager, an event-driven OPUS Platform API where every call is a POST to a single /api/events endpoint carrying a header/payload envelope keyed by a fully qualified eventName, a GraphQL endpoint at /api/graphql used by the Agile Process Teams app, and asynchronous B2B message exchange over AS2, SFTP, and HTTP POST using EPCIS, EDI ANSI X12, SAP IDoc, and TraceLink XML canonical documents. Its published API guides, canonical JSON Schemas, and code samples are the machine-readable surface catalogued here.

TraceLink is listed with 6 APIs on the APIs.io network. Tagged areas include Company, Supply Chain, Pharmaceuticals, Life Sciences, and Serialization.

The TraceLink catalog on APIs.io includes 1 event-driven AsyncAPI specification.

TraceLink’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, code examples, and 37 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

58.8/100 strong ▬ flat Agent 27/100 agent aware Heartbeat 0/100 dormant saas Full breakdown ↓
scored 2026-11-13 · rubric v0.28.0 · Show this score on your site →

AccessPaid

6 APIs 3 Agent Skills

Company Supply Chain Pharmaceuticals Life Sciences Serialization Track and Trace Compliance HealthcareEPCISLogistics B2B Integration

Kin Score

Kin Score How this is scored →
scored 2026-11-13 · rubric v0.28.0

Composite quality — 58.8/100 · strong

Contract Quality 9.6 / 21

Developer Ergonomics 9.6 / 17

Access Clarity 17.0 / 17

Operational Transparency 3.2 / 11

Contract Governance 1.9 / 10

Discoverability 6.7 / 9

Regulatory Posture 4.2 / 15

Agent readiness — 27/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Health regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship Ask about this →
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author Ask about this →
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented) Ask about this →
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0 Ask about this →
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document Ask about this →
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented) Ask about this →

6 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 45.3 — up to +13.7 composite points Ask about this →
Contract Governance scores 18.2 — up to +9.8 composite points Ask about this →
Operational Transparency scores 28.6 — up to +9.3 composite points Ask about this →

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

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Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/tracelink/apis.yml: open an issue on github.com/api-evangelist/tracelink to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Life Sciences (Biotech and Pharma R&D)	distribution	9.6 (thin)	-	-

Prices published by TraceLink, read 2026-10-28 from www.tracelink.com/multienterprise-information-network-tow....

Plan	Price
Essential Visibility	$1,0004 per MINT Link Includes: Transaction Type Count Limit per MINT Link: 3; Unlimited transaction volume; Unlimited users; Onboar
Extended Visibility	$2,0004 per MINT Link Includes: Transaction Type Count Limit per MINT Link: 7; Unlimited transaction volume; Unlimited users; Onboar
Full Visibility	$5,0004 per MINT Link Includes: Unlimited transaction types and volume; Unlimited users; Onboarding Cost per MINT Link $0

Plan details, limits and sources →

Billed by: mint link · FinOps profile →

Pricing Plans 2

Published pricing tiers and plan structures.

TraceLink Plans Pricing

FinOps 1

Cost, billing, and metering signals for API financial operations.

TraceLink Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Tracelink Event Surface

ASYNCAPI

5 properties

JSON SCHEMA

Warehouse Stock Transfer Ship Advice

5 properties

JSON SCHEMA

Scroll for all 37

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

TraceLink Authentication

http · 4 schemes

SECURITY

TraceLink Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

TraceLink Vulnerability Disclosure

security.txt · contact published

SECURITY

TraceLink Trust Center

ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO 9001:2015, SOC 2 Type II, ISAE 3000 Type II, CyberVadis

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Login

Sandbox

Sandbox

Documentation 4

Reference material describing how the API behaves

Documentation

APIReference

JSONSchema

AIPreferences

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

WellKnown

WellKnown

LLMsTxt

LLMsTxt

X-MCPServerCandidate

X-MCPServerCandidate

AgentSkill

AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conformance

Conventions

ErrorCatalog

Lifecycle

DataModel

Build 3

SDKs, sample code, and the tooling you integrate with

IntegrationEdges

IntegrationEdges

GitHubOrganization

GitHubOrganization

Examples

Examples

Access & Security 7

Authentication, authorization, and security posture

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

SecurityTxt

Security

TrustCenter

Compliance

Authentication

Scroll for all 7

Operate 2

Status, limits, changes, and where to get help

Support

Support

ChangeLog

ChangeLog

Commercial 6

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

UsageTerms

DataLicense

Company 3

The organization behind the API

BlogRSS

BlogRSS

Website

Website

Blog

Blog

Other 6

Properties that don't map to a standard resource type

Hosts

Vendors

EventSurface

DataProcessing

Attestations

Eligibility

Source (apis.yml)

aid: tracelink
name: TraceLink
description: 'TraceLink, Inc. is a Massachusetts-based supply chain digitalization company for the life sciences and healthcare
  industries, best known for pharmaceutical serialization and track-and-trace compliance (US DSCSA, EU FMD, and roughly two
  dozen national regimes) delivered on its multienterprise OPUS network platform. TraceLink exposes several distinct integration
  surfaces rather than one REST API: a set of publicly served SOAP/WSDL services on api.tracelink.com (Serialized Operations
  Manager, Product Track, Serial Number Exchange), a synchronous REST API for Smart Event Manager, an event-driven OPUS Platform
  API where every call is a POST to a single /api/events endpoint carrying a header/payload envelope keyed by a fully qualified
  eventName, a GraphQL endpoint at /api/graphql used by the Agile Process Teams app, and asynchronous B2B message exchange
  over AS2, SFTP, and HTTP POST using EPCIS, EDI ANSI X12, SAP IDoc, and TraceLink XML canonical documents. Its published
  API guides, canonical JSON Schemas, and code samples are the machine-readable surface catalogued here.'
url: https://raw.githubusercontent.com/api-evangelist/tracelink/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  probe_state: unreadable
  source:
  - plans
  - authentication
  - security
  - sandbox
  generated: '2026-11-13'
  method: derived
specificationVersion: '0.23'
created: '2026-08-02'
modified: '2026-10-06'
image: https://www.tracelink.com/themes/custom/tracelink/logo.svg
tags:
- Company
- Supply Chain
- Pharmaceuticals
- Life Sciences
- Serialization
- Track and Trace
- Compliance
- Healthcare
- EPCIS
- Logistics
- B2B Integration
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/tracelink-plans-pricing.yml
- type: Hosts
  url: hosts/tracelink-hosts.yml
- type: IntegrationEdges
  url: integrations/tracelink-integration-edges.yml
- type: Vendors
  url: vendors/tracelink-vendors.yml
- url: https://www.tracelink.com/rss.xml
  type: BlogRSS
- type: VulnerabilityDisclosure
  url: security/tracelink-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/tracelink-domain-security.yml
- type: Website
  url: https://www.tracelink.com/
- type: DeveloperPortal
  url: https://opus.tracelink.com/documentation/
- type: Documentation
  url: https://opus.tracelink.com/documentation/2026.1/en-US/som/Content/top_menu/api_guides.htm
- type: APIReference
  url: https://opus.tracelink.com/documentation/2026.1/en-US/api/smart-event-manager/pdfs/smart_event_manager_api_guide_2026.1.pdf
- type: GettingStarted
  url: https://github.com/tracelink/code-samples/blob/main/python/Quickstart.MD
- type: GitHubOrganization
  url: https://github.com/tracelink
- type: Support
  url: https://www.tracelink.com/support
- type: Blog
  url: https://www.tracelink.com/about/news-room
- type: Pricing
  url: https://www.tracelink.com/multienterprise-information-network-tower-mint-pricing
- type: Login
  url: https://opus.tracelink.com/
- type: TermsOfService
  url: https://www.tracelink.com/legal-and-trust/api-terms-of-use
- type: PrivacyPolicy
  url: https://www.tracelink.com/legal-and-trust/privacy-policy
- type: Examples
  url: https://github.com/tracelink/code-samples
- type: WellKnown
  url: well-known/tracelink-well-known.yml
- type: SecurityTxt
  url: well-known/tracelink-security.txt
- type: Security
  url: https://www.tracelink.com/legal-and-trust/vulnerability-disclosure-policy
- type: TrustCenter
  url: security/tracelink-trust-center.yml
- type: Compliance
  url: https://www.tracelink.com/legal-and-trust/certifications-and-attestations
- type: Conformance
  url: conformance/tracelink-conformance.yml
- type: Authentication
  url: authentication/tracelink-authentication.yml
- type: Conventions
  url: conventions/tracelink-conventions.yml
- type: ErrorCatalog
  url: errors/tracelink-problem-types.yml
- type: Lifecycle
  url: lifecycle/tracelink-lifecycle.yml
- type: ChangeLog
  url: changelog/tracelink-changelog.yml
- type: Sandbox
  url: sandbox/tracelink-sandbox.yml
- type: DataModel
  url: data-model/tracelink-data-model.yml
- type: JSONSchema
  url: json-schema/_index.yml
- type: EventSurface
  url: asyncapi/tracelink-event-surface.yml
- type: LLMsTxt
  url: llms/tracelink-llms.txt
- type: X-MCPServerCandidate
  url: mcp/tracelink-mcp.yml
  note: 'Renamed from MCPServer 2026-09-03 (roadmap#247): the manifest self-describes as status: candidate — a tool list derived
    from the published API contracts, not an existing server. The scorer already read the manifest and reported mcp_server
    correctly; the MCPServer type was crediting the artifact-type surfaces with a server that does not exist.'
- type: AgentSkill
  url: skills/_index.yml
- type: UsageTerms
  url: terms/tracelink-terms-of-service.yml
- type: DataProcessing
  url: privacy/tracelink-privacy-policy.yml
- type: Attestations
  url: compliance/tracelink-compliance.yml
- type: Eligibility
  url: eligibility/tracelink-eligibility.yml
- type: AIPreferences
  url: ai-preferences/tracelink-ai-preferences.yml
- type: DataLicense
  url: data-license/tracelink-data-license.yml
apis:
- aid: tracelink:serialized-operations-manager
  name: TraceLink Serialized Operations Manager (SOAP)
  description: 'SOAP web service for serialized operations: commissioning, aggregation, decommissioning, shipment and receipt
    orders, serial number verification, lot status, market release, sampling, and destruction. The WSDL is served publicly
    from the production API host and declares 40 operations.'
  humanURL: https://opus.tracelink.com/documentation/2026.1/en-US/api/som/soap/pdfs/som_soap_api_guide_2026.1.pdf
  baseURL: https://api.tracelink.com/soap/som
  tags:
  - Serialization
  - SOAP
  - Track and Trace
  properties:
  - type: WSDL
    url: wsdl/tracelink-serialized-operations-manager.wsdl
  - type: APIReference
    url: https://opus.tracelink.com/documentation/2026.1/en-US/api/som/soap/pdfs/som_soap_api_guide_2026.1.pdf
- aid: tracelink:product-track
  name: TraceLink Product Track (SOAP)
  description: SOAP web service supporting Product Track pick-and-ship operations for US DSCSA serialized product movement.
    The WSDL is served publicly from the production API host and declares PickShip and PickShipBasic.
  humanURL: https://www.tracelink.com/products/product-orchestration/country-compliance/us-compliance
  baseURL: https://api.tracelink.com/soap/producttrack
  tags:
  - DSCSA
  - SOAP
  - Track and Trace
  properties:
  - type: WSDL
    url: wsdl/tracelink-product-track.wsdl
- aid: tracelink:serial-number-exchange
  name: TraceLink Serial Number Exchange (SOAP)
  description: SOAP web service for requesting serial numbers from TraceLink Serial Number Exchange, used by packaging lines
    and contract manufacturers to obtain serial number ranges. The WSDL is served publicly from the production API host.
  humanURL: https://www.tracelink.com/products/product-orchestration/serialization/serial-number-exchange
  baseURL: https://api.tracelink.com/soap/snx/snrequest
  tags:
  - Serialization
  - SOAP
  properties:
  - type: WSDL
    url: wsdl/tracelink-serial-number-exchange.wsdl
- aid: tracelink:smart-event-manager
  name: TraceLink Smart Event Manager REST API
  description: Synchronous JSON/REST API that acts as an event ledger for serial number observations across pharmacy, warehouse,
    and supply chain activities. Supports Set Event, Get Event, and Get Result messages with HTTP Basic authentication.
  humanURL: https://opus.tracelink.com/documentation/2026.1/en-US/api/smart-event-manager/pdfs/smart_event_manager_api_guide_2026.1.pdf
  baseURL: https://api.tracelink.com
  tags:
  - REST
  - Serialization
  - Verification
  properties:
  - type: APIReference
    url: https://opus.tracelink.com/documentation/2026.1/en-US/api/smart-event-manager/pdfs/smart_event_manager_api_guide_2026.1.pdf
- aid: tracelink:opus-events
  name: TraceLink OPUS Platform Event API
  description: The OPUS Platform exposes one /api/events endpoint per environment. Every operation is a POST to that endpoint
    carrying a JSON envelope of header (headerVersion, eventName, ownerId, processNetworkId, appName, dataspace) and payload.
    The fully qualified eventName selects the operation, e.g. agile-process-teams:add-direct-supplier-incident:v3.
  humanURL: https://github.com/tracelink/code-samples
  baseURL: https://opus.tracelink.com/api/events
  tags:
  - Event-Driven
  - REST
  - Workflows
  tags_raw:
  - Event Driven
  - REST
  - Workflow
  properties:
  - type: Documentation
    url: https://github.com/tracelink/code-samples/blob/main/python/FormatRequests.MD
  - type: Examples
    url: https://github.com/tracelink/code-samples/tree/main/payload_samples
- aid: tracelink:opus-graphql
  name: TraceLink OPUS GraphQL API
  description: GraphQL endpoint used by the Agile Process Teams app, exposing genericActionCall and genericGetObject fields
    that dispatch on an action name and a JSON payload. Introspection is authentication-gated; the schema is not published.
  humanURL: https://github.com/tracelink/code-samples/tree/main/GraphQL
  baseURL: https://opus.tracelink.com/api/graphql
  tags:
  - GraphQL
  - Workflows
  tags_raw:
  - GraphQL
  - Workflow
  properties:
  - type: Examples
    url: https://github.com/tracelink/code-samples/tree/main/GraphQL
x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  method: derived
  generated: '2026-10-20'
  generator: derive-coverage.py (pre-flight evidence)
  detail: the company publishes developer documentation but serves no machine-readable contract from it
  evidence:
  - url: https://www.tracelink.com/
    status: 200
x-enrichment:
  date: '2026-10-20'
  status: enriched
  artifacts_added: 1
  pass: local-v5

TraceLink API — frequently asked questions

Does TraceLink have an API?

Yes. APIs.io lists 6 APIs from TraceLink, including TraceLink Serialized Operations Manager (SOAP), TraceLink Product Track (SOAP) and TraceLink Serial Number Exchange (SOAP), and 3 more.

How do I authenticate with the TraceLink API?

TraceLink uses bearer-token authentication (http · 4 schemes). The details are profiled on APIs.io as TraceLink Authentication.

How much does the TraceLink API cost?

TraceLink publishes its prices; its Essential Visibility plan is $1,0004 per MINT Link as of 2026-10-28. APIs.io lists 3 pricing plans for TraceLink, with each plan's price, limits and inclusions under Pricing on this page.

Is the TraceLink API ready for AI agents?

TraceLink has a Kin Score of 58.8 out of 100 (strong) and an Agent Readiness score of 27.3 (agent-aware), scored by API Evangelist on 2026-11-13.

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