TraceLink privacy & data

We are the controller of your Personal Information described in this Privacy Policy

your name, email address, company, job title or any account profile related content

your device details, device location, source IP address, time of access, date of access, web page(s) visited

the content you have interacted with, duration of each visit and error messages you encounter

Where payment is required for an event or webinar, you may also provide us with payment details (bank card details and billing address)

details of your skills and experience (professional summary, interests, education, areas of expertise, professional experience and projects and accomplishments)

We may record the communications we have with you (e.g. Zoom meetings and/or phone calls) where we interact with you.

We use your Personal Information to register and maintain your TraceLink account on our website

We use your Personal Information to send you marketing communications (and to manage our marketing processes) where you have provided your consent to receive these communications.

We use your Personal Information to retarget you with our advertisements on our website and across other websites you visit

We use your Personal Information to carry out fraud and security monitoring within our business

To manage our recruitment for job roles in our organisation

We generally retain your Personal Information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

The TraceLink head office is based in the United States (US) and we use service providers in the US, which means Personal Information you provide to us will be processed and stored in the US.

we have put in place the UK government approved international data transfer agreement/addendum (for UK transfers)

Standard Contractual Clauses approved by the EU Commission (for EEA transfers)

If you wish to exercise any data subject rights or have any questions about this Privacy Policy or our information practices, please feel free to contact us at: Email: notices@tracelink.com

Request correction of the Personal Information that we hold about you if it is incomplete or inaccurate.

Request erasure of your Personal Information where there is no good reason for us continuing to process it

Request portability of your Personal Information.

Withdraw consent to the processing of your Personal Information at any time where we rely on your consent as a lawful basis for processing your Personal Information.

Lodge a complaint about the way we handle or process your Personal Information with a data protection regulator.