SugarCRM

SugarCRM provides a B2B sales CRM platform that combines AI‑driven precision selling with a suite of solutions such as Sugar Sell, Sugar Serve, Sugar Market and Sugar Predict. The company’s website highlights its leadership in sales force automation for 2026, integration with ERP systems, and a marketplace of apps. It offers documentation, pricing, privacy and terms pages hosted on the SugarAI domain, and a public GitHub organization for open‑source components.

SugarCRM is listed with 2 APIs on the APIs.io network, including REST API, and 1 more. Tagged areas include CRM, Sales, B2B, SaaS, and AI.

The SugarCRM catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

SugarCRM’s developer surface includes changelog, getting-started guide, engineering blog, pricing, documentation, support, and 18 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

35.5/100 thin Agent 13/100 agent aware Full breakdown ↓
scored 2026-10-31 · rubric v0.25.0 · Show this score on your site →

2 APIs

CRM Sales B2BSaaSAIIntegration

Kin Score

Kin Score How this is scored →
scored 2026-10-31 · rubric v0.25.0

Composite quality — 35.5/100 · thin

Contract Quality 4.4 / 21

Developer Ergonomics 6.1 / 17

Access Clarity 6.7 / 17

Operational Transparency 3.5 / 11

Contract Governance 3.6 / 10

Discoverability 5.0 / 9

Regulatory Posture 3.3 / 15

Agent readiness — 13/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Machine-Readable Auth +10 pts — a served openid-configuration/oauth-authorization-server carrying `issuer` (served), else the securitySchemes class in the provider OpenAPIs — bound (mutualTLS, DPoP, Signature) > negotiable (oauth2 authorizationCode/clientCredentials, openIdConnect) > bearer (http bearer, apiKey)
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes

12 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 20.9 — up to +19.8 composite points
Developer Ergonomics scores 35.7 — up to +12.9 composite points
Access Clarity scores 39.5 — up to +12.1 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/sugarcrm-com/apis.yml: open an issue on github.com/api-evangelist/sugarcrm-com to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

SugarCRM REST API

REST API reference for SugarCRM version 26.2, covering modules, filters, and authentication.

SugarCRM API

SugarCRM API as documented publicly: 91 operations. Contract generated from the documentation by API Evangelist (2026-10-29); not the provider's own document.

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Sugarcrm Com Context

9 classes · 7 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

SugarCRM API Rules

7 rules · 5 errors 1 warnings 1 info

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions for this provider's data models.

GetForecastmanagerworksheetsTimeperiodidUseridResponse

1 properties

JSON SCHEMA

GetForecastsTimeperiodidUseridChartDisplaymanagerResponse

1 properties

JSON SCHEMA

GetForecastworksheetsRecordResponse

1 properties

JSON SCHEMA

GetLeadsIdFreebusyResponse

3 properties

JSON SCHEMA

PostRestV10ModuleRecordListRequest

1 properties

JSON SCHEMA

PostRestV10ModuleRecordListResponse

5 properties

JSON SCHEMA

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Sugarcrm Com Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

GettingStarted

GettingStarted

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

WellKnown

WellKnown

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Spectral

JSONLD

Vocabulary

DataModel

Conformance

Build 3

SDKs, sample code, and the tooling you integrate with

SDKs

SDKs

Packages

Packages

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

SecurityTxt

SecurityTxt

TrustCenter

TrustCenter

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

ChangeLog

ChangeLog

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 3

Properties that don't map to a standard resource type

Hosts

Hosts

Vendors

Vendors

Leadership

Leadership

Source (apis.yml)

aid: sugarcrm-com
name: SugarCRM
description: SugarCRM provides a B2B sales CRM platform that combines AI‑driven precision selling with a suite of solutions
  such as Sugar Sell, Sugar Serve, Sugar Market and Sugar Predict. The company’s website highlights its leadership in sales
  force automation for 2026, integration with ERP systems, and a marketplace of apps. It offers documentation, pricing, privacy
  and terms pages hosted on the SugarAI domain, and a public GitHub organization for open‑source components.
url: https://artifacts.apis.io/sugarcrm-com/apis.yml
image: https://www.sugarcrm.com/wp-content/uploads/2021/05/sugarcrm-blk-logo.png
x-type: company
x-source: harvest:vc-portfolio
x-tier: profiled
x-tier-reason: enrichment pass 2026-10-29 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-10-29'
modified: '2026-10-29'
tags:
- CRM
- Sales
- B2B
- SaaS
- AI
- Integration
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Spectral
  url: rules/sugarcrm-com-rules.yml
- type: JSONLD
  url: json-ld/sugarcrm-com-context.jsonld
- type: Vocabulary
  url: vocabulary/sugarcrm-com-vocabulary.yml
- type: DataModel
  url: data-model/sugarcrm-com-data-model.yml
- type: ChangeLog
  url: changelog/sugarcrm-com-changelog.yml
- type: Conformance
  url: conformance/sugarcrm-com-conformance.yml
- type: SecurityTxt
  url: well-known/sugarcrm-com-sugarai-security.txt
- type: WellKnown
  url: well-known/sugarcrm-com-well-known.yml
- type: Hosts
  url: hosts/sugarcrm-com-hosts.yml
- type: Vendors
  url: vendors/sugarcrm-com-vendors.yml
- type: SDKs
  url: packages/sugarcrm-com-packages.yml
- type: Packages
  url: packages/sugarcrm-com-packages.yml
- type: TrustCenter
  url: https://www.sugarcrm.com/why-sugar/trust/
- type: Leadership
  url: https://www.sugarcrm.com/about/leadership/
- type: GettingStarted
  url: https://support.sugarai.com/documentation/discover/sugar_discover_user_guide/getting_started/
- type: DomainSecurity
  url: security/sugarcrm-com-domain-security.yml
- type: Website
  url: https://www.sugarcrm.com/
- type: Blog
  url: https://sugarai.com/blog
- type: Pricing
  url: https://sugarai.com/pricing
- type: TermsOfService
  url: https://sugarai.com/legal/terms-of-use
- type: PrivacyPolicy
  url: https://sugarai.com/legal/privacy-policy
- type: Documentation
  url: https://support.sugarai.com/documentation/sugar_developer/sugar_developer_guide_26.2/
- type: Support
  url: https://support.sugarai.com/
- type: GitHubOrganization
  url: https://github.com/sugarcrm
apis:
- name: SugarCRM REST API
  description: REST API reference for SugarCRM version 26.2, covering modules, filters, and authentication.
  humanURL: https://support.sugarai.com/documentation/sugar_developer/sugar_developer_guide_26.2/
  baseURL: null
  aid: sugarcrm-com:sugarcrm-rest-api
- aid: sugarcrm-com:sugarcrm-com-api
  name: SugarCRM API
  description: 'SugarCRM API as documented publicly: 91 operations. Contract generated from the documentation by API Evangelist
    (2026-10-29);

    not the provider''s own document.'
  humanURL: https://support.sugarai.com/documentation/sugar_developer/sugar_developer_guide_14.0/integration/web_services/rest_api/endpoints
  properties:
  - type: OpenAPI
    url: openapi/_ae-authored/sugarcrm-com-openapi-generated.yml
    x-provenance: generated
  - type: JSONSchema
    url: json-schema/sugarcrm-com-post-rest-v10-module-record-list-response-schema.json
  - type: JSONSchema
    url: json-schema/sugarcrm-com-post-rest-v10-module-record-list-request-schema.json
  - type: JSONSchema
    url: json-schema/sugarcrm-com-get-leads-id-freebusy-response-schema.json
  - type: JSONSchema
    url: json-schema/sugarcrm-com-get-forecastmanagerworksheets-timeperiodid-userid-response-schema.json
  - type: JSONSchema
    url: json-schema/sugarcrm-com-get-forecasts-timeperiodid-userid-chart-displaymanager-response-schema.json
  - type: JSONSchema
    url: json-schema/sugarcrm-com-get-forecastworksheets-record-response-schema.json
x-backed-by:
- threshold-ventures
x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  detail: Public documentation is available but no machine‑readable OpenAPI/GraphQL/AsyncAPI spec was found.
  evidence:
  - url: https://www.sugarcrm.com/api-docs/
    status: 404
  checked: '2026-10-29'
x-enrichment:
  date: '2026-10-29'
  status: enriched
  artifacts_added: 23
  pass: modular-v1
  engine: identity=oss,contract=oss,surfaces=oss,docs=oss,regulatory=oss

SugarCRM API — frequently asked questions

Does SugarCRM have an API?

Yes. APIs.io lists 2 APIs from SugarCRM, including SugarCRM REST API and SugarCRM API.

Is there an OpenAPI specification for the SugarCRM API?

Yes. APIs.io indexes 2 OpenAPI specifications for SugarCRM, each linked for download from this page.

Is the SugarCRM API ready for AI agents?

SugarCRM has a Kin Score of 35.5 out of 100 (thin) and an Agent Readiness score of 12.9 (agent-aware), scored by API Evangelist on 2026-10-31.

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get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

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