Qoala

aid: qoala
name: Qoala
description: 'Qoala is a Southeast Asian omni-channel insurtech, headquartered in Jakarta and operating across Indonesia,
  Malaysia, Thailand and Vietnam, that distributes personal and embedded insurance through a consumer app, an agent platform
  (Qoala Plus) and a partner/enterprise API. Qoala for Enterprise exposes a partner-facing REST API covering policy issuance
  and claim handling across travel (flight, train, bus, hotel, experience), gadget, goods, vehicle, logistics, health, credit
  and credit-life product lines. Policy creation is asynchronous: partners POST a quotation, receive a quotation number as
  acknowledgement, and are notified of the issued policy through a partner callback webhook. Authentication is by partner
  API key in the x-api-key header.'
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  - security
  - sandbox
  generated: '2026-09-02'
  method: derived
image: https://assets.qoala.app/images/icons/qoala.png
url: https://raw.githubusercontent.com/api-evangelist/qoala/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.23'
created: '2026-08-05'
modified: '2026-08-05'
tags:
- Insurance
- Insurtech
- Embedded Insurance
- Policies
- Claims
- Southeast Asia
- Indonesia
- Financial-Services
- Partner API
tags_raw:
- Insurance
- Insurtech
- Embedded Insurance
- Policies
- Claims
- Southeast Asia
- Indonesia
- Financial Services
- Partner API
apis:
- name: Qoala Authentication API
  description: Session management for the Qoala for Enterprise platform — create an authentication session from an email and
    security code, and refresh it with a refresh token. Returns a JWT access token, a refresh token and the full authenticated
    user, role and organization profile.
  humanURL: https://docs.qoala.app/reference/authentication
  baseURL: https://api.qoala.app
  tags:
  - Insurance
  - Policies
  - Claims
  - Embedded Insurance
  - Southeast Asia
  properties:
  - type: OpenAPI
    url: openapi/qoala-authentication-api-openapi.yml
  - type: Overlay
    url: overlays/qoala-authentication-api-overlay.yaml
- aid: qoala:qoala-api-specification-api
  name: Qoala API Specification API
  description: Policy API documentation consist of create policy, get policy detail or status, policy cancellation and policy
    activation.
  humanURL: https://docs.qoala.app/reference/authentication
  baseURL: https://api.qoala.app
  tags:
  - API Specification
  properties:
  - type: OpenAPI
    url: openapi/qoala-api-specification-api-openapi.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: AgenticAccess
  url: agentic-access/qoala-agentic-access.yml
- type: DomainSecurity
  url: security/qoala-domain-security.yml
- type: Authentication
  url: authentication/qoala-authentication.yml
- type: Website
  url: https://qoala.com/
- type: DeveloperPortal
  url: https://docs.qoala.app/reference/introduction
- type: Documentation
  url: https://docs.qoala.app/reference/introduction
- type: APIReference
  url: https://docs.qoala.app/reference/api-integration
- type: GettingStarted
  url: https://docs.qoala.app/reference/introduction
- type: Authentication
  url: https://docs.qoala.app/reference/authentication
- type: Support
  url: https://www.qoala.app/id-en/faq
- type: SignUp
  url: https://www.qoala.app/id-en/account
- type: PrivacyPolicy
  url: https://www.qoala.app/id-en/privacy-notice
- type: GitHubOrganization
  url: https://github.com/qoala-engineering
- type: Partners
  url: https://www.qoala.app/id-en/partnership
- type: WellKnown
  url: well-known/qoala-well-known.yml
- type: LLMsTxt
  url: llms/qoala-llms.txt
- type: MCPServer
  url: https://docs.qoala.app/mcp
- type: MCPServer
  url: mcp/qoala-mcp.yml
- type: ToolCrosswalk
  url: mcp/qoala-tool-crosswalk.yml
- type: Conventions
  url: conventions/qoala-conventions.yml
- type: Idempotency
  url: conventions/qoala-conventions.yml
- type: ErrorCatalog
  url: errors/qoala-problem-types.yml
- type: Lifecycle
  url: lifecycle/qoala-lifecycle.yml
- type: Conformance
  url: conformance/qoala-conformance.yml
- type: Sandbox
  url: sandbox/qoala-sandbox.yml
- type: DataModel
  url: data-model/qoala-data-model.yml
- type: Webhooks
  url: asyncapi/qoala-webhooks.yml
- type: AgentSkill
  url: skills/_index.yml
- type: AgentSkill
  url: skills/qoala-activate-gadget-policy.md
  name: Activate a Qoala gadget policy after verification
- type: AgentSkill
  url: skills/qoala-authenticate-session.md
  name: Create and refresh a Qoala Enterprise session
- type: AgentSkill
  url: skills/qoala-cancel-policy.md
  name: Cancel a Qoala policy
- type: AgentSkill
  url: skills/qoala-file-and-track-claim.md
  name: File and track a Qoala claim
- type: AgentSkill
  url: skills/qoala-issue-policy.md
  name: Issue a Qoala insurance policy (asynchronous)
x-enrichment:
  date: '2026-08-05'
  status: enriched
  artifacts_added: 50
  pass: local-v1