Moveworks (ServiceNow)

Moveworks is an enterprise AI assistant / agentic automation platform (acquired by ServiceNow) that lets employees resolve IT, HR, and other requests in natural language across Slack, Microsoft Teams, and 100+ enterprise systems. Its developer platform — Agent Studio, Creator Studio, and the AI Agent Marketplace — lets teams build and deploy plugins with triggers, slots, and actions, and connect to systems such as ServiceNow, Jira, Workday, and Salesforce. Moveworks exposes Bearer-authenticated REST APIs including a read-only OData Data API for exporting conversation and interaction data, an Events API, a Conversations API, webhook listeners, and customer-hosted gateways, plus an official hosted MCP server for its documentation. Surfaced originally as a Bain Capital Ventures portfolio company and enriched from Moveworks' public developer documentation.

Moveworks (ServiceNow) publishes 1 API on the APIs.io network: Records API. Tagged areas include Company, Ai Infrastructure, AI Assistant, Agentic AI, and Enterprise Automation.

The Moveworks (ServiceNow) catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Moveworks (ServiceNow)’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, signup flow, and 29 more developer resources.

62.3/100 strong ▬ flat Agent 75/100 agent native Full breakdown ↓
scored 2026-07-27 · rubric v0.5
AccessSelf serve
1 APIs 1 MCP Servers
CompanyAi InfrastructureAI AssistantAgentic AIEnterprise AutomationITSMConversational AIDeveloper Platform

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 62.3/100 · strong
Contract Quality 17.3 / 25
Developer Ergonomics 14.8 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 8.9 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 75/100 · agent native
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/moveworks-servicenow: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Moveworks (ServiceNow) Records API

Exported AI Assistant interaction records

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Moveworks Servicenow Authentication

http/oauth2 · 2 schemes

SECURITY

Moveworks Servicenow Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Moveworks Servicenow Trust Center

SOC 2 Type 2, ISO 27001, HIPAA, GDPR, FedRAMP

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Moveworks Servicenow Agentic Access

5 operations

5 operations · 0 acting

AGENTIC

Resources

Get Started 4

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Build 2

SDKs, sample code, and the tooling you integrate with

Access & Security 6

Authentication, authorization, and security posture

Operate 6

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: moveworks-servicenow
name: Moveworks (ServiceNow)
description: Moveworks is an enterprise AI assistant / agentic automation platform (acquired by ServiceNow) that lets employees
  resolve IT, HR, and other requests in natural language across Slack, Microsoft Teams, and 100+ enterprise systems. Its developer
  platform — Agent Studio, Creator Studio, and the AI Agent Marketplace — lets teams build and deploy plugins with triggers,
  slots, and actions, and connect to systems such as ServiceNow, Jira, Workday, and Salesforce. Moveworks exposes Bearer-authenticated
  REST APIs including a read-only OData Data API for exporting conversation and interaction data, an Events API, a Conversations
  API, webhook listeners, and customer-hosted gateways, plus an official hosted MCP server for its documentation. Surfaced
  originally as a Bain Capital Ventures portfolio company and enriched from Moveworks' public developer documentation.
url: https://raw.githubusercontent.com/api-evangelist/moveworks-servicenow/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://github.com/moveworks.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- bain-capital-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-20'
tags:
- Company
- Ai Infrastructure
- AI Assistant
- Agentic AI
- Enterprise Automation
- ITSM
- Conversational AI
- Developer Platform
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: moveworks-servicenow:moveworks-servicenow-records-api
  name: Moveworks (ServiceNow) Records API
  description: Exported AI Assistant interaction records
  humanURL: https://docs.moveworks.com/ai-assistant/data-api
  baseURL: https://api.moveworks.ai/export/v1
  tags:
  - Records
  properties:
  - type: OpenAPI
    url: openapi/moveworks-servicenow-records-api-openapi.yml
  - type: Documentation
    url: https://docs.moveworks.com/api-reference/overview
common:
- type: Website
  url: https://www.moveworks.com/
- type: DeveloperPortal
  url: https://developer.moveworks.com/
- type: Documentation
  url: https://docs.moveworks.com/
- type: APIReference
  url: https://docs.moveworks.com/api-reference/overview
- type: GettingStarted
  url: https://docs.moveworks.com/ai-assistant/getting-started/welcome-to-moveworks
- type: HelpCenter
  url: https://help.moveworks.com/
- type: Support
  url: https://community.moveworks.com/
- type: Blog
  url: https://www.moveworks.com/us/en/resources/blog
- type: GitHubOrganization
  url: https://github.com/moveworks
- type: Roadmap
  url: https://docs.moveworks.com/ai-assistant/getting-started/roadmap-release-notes
- type: Pricing
  url: https://www.moveworks.com/us/en/pricing
- type: SignUp
  url: https://developer.moveworks.com/
- type: TermsOfService
  url: https://www.moveworks.com/us/en/legal/terms-conditions
- type: PrivacyPolicy
  url: https://www.moveworks.com/us/en/legal/privacy-policy
- type: StatusPage
  url: https://status.moveworks.com
- type: ChangeLog
  url: changelog/moveworks-servicenow-changelog.yml
- type: Lifecycle
  url: lifecycle/moveworks-servicenow-lifecycle.yml
- type: Deprecation
  url: https://help.moveworks.com/docs/api-versioning-policy
- type: Webhooks
  url: asyncapi/moveworks-servicenow-webhooks.yml
- type: Authentication
  url: authentication/moveworks-servicenow-authentication.yml
- type: DomainSecurity
  url: security/moveworks-servicenow-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/moveworks-servicenow-vulnerability-disclosure.yml
- type: Security
  url: https://www.moveworks.com/us/en/platform/security
- type: TrustCenter
  url: security/moveworks-servicenow-trust-center.yml
- type: Compliance
  url: https://www.moveworks.com/us/en/platform/security
- type: Conformance
  url: conformance/moveworks-servicenow-conformance.yml
- type: MCPServer
  url: mcp/moveworks-servicenow-mcp.yml
- type: AgentSkill
  url: skills/_index.yml
- type: AgenticAccess
  url: agentic-access/moveworks-servicenow-agentic-access.yml
- type: LLMsTxt
  url: llms/moveworks-servicenow-llms.txt
- type: WellKnown
  url: well-known/moveworks-servicenow-well-known.yml
- type: Conventions
  url: conventions/moveworks-servicenow-conventions.yml
- type: ErrorCatalog
  url: errors/moveworks-servicenow-problem-types.yml
- type: DataModel
  url: data-model/moveworks-servicenow-data-model.yml
- type: Sandbox
  url: sandbox/moveworks-servicenow-sandbox.yml
- type: Packages
  url: packages/moveworks-servicenow-packages.yml
x-enrichment:
  date: '2026-07-20'
  status: enriched
  artifacts_added: 20
  pass: local-v1