Moveworks Interactions API
The Interactions API from Moveworks — 1 operation(s) for interactions.
The Interactions API from Moveworks — 1 operation(s) for interactions.
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openapi: 3.2.0
info:
title: Data Interactions API
version: 1.0.0
servers:
- url: https://api.moveworks.ai/export/v1/records
description: US PROD server. If you are located in the US region please use this server URL
- url: https://api.am-eu-central.moveworks.ai/export/v1/records
description: EU PROD server. If you are located in the EU region please use this server URL
- url: https://api.am-ca-central.moveworks.ai/export/v1/records
description: CA PROD server. If you are located in the CA region please use this server URL
- url: https://api.moveworksgov.ai/export/v1/records
description: Govcloud PROD server. If you are on GovCloud infrastrucutre (US region) please use this server URL
- url: https://api.jp.moveworks.com/export/v1/records
description: Japan production server
- url: https://api.uk.moveworks.com/export/v1/records
description: UK production server
- url: https://api.prod4.us.moveworks.com/export/v1/records
description: US Prod 4 production server
- url: https://api.prod3.us.moveworks.com/export/v1/records
description: US Prod 3 production server
tags:
- name: Interactions
paths:
/interactions:
get:
operationId: list-interactions
summary: List interactions
description: Retrieve all interactions occurring with the Moveworks AI Assistant.
tags:
- Interactions
parameters:
- name: $filter
in: query
description: This option allows the client to filter the resource that is address by request URL
required: false
schema:
type: string
- name: $select
in: query
description: This option allow the client to request a limited set of properties of an entity
required: false
schema:
type: string
- name: $orderby
in: query
description: This option allow the client to request resources in either ascending or descending order
required: false
schema:
type: string
- name: $top
in: query
description: This option request the number of items to be included in the result
required: false
schema:
type: integer
- name: $skip
in: query
description: This query option requests the number of items in the queried collection that are to be skipped and not included in the result.
required: false
schema:
type: integer
- name: $count
in: query
description: This option allows clients to request a count of the matching resources included with the resources in the result
required: false
schema:
type: boolean
- name: Authorization
in: header
required: true
schema:
type: string
responses:
'200':
description: Successfully retrieved list of interactions
content:
application/json:
schema:
$ref: '#/components/schemas/interactions'
'400':
description: Bad request error
content:
application/json:
schema:
$ref: '#/components/schemas/400ErrorResponse'
'403':
description: Forbidden error
content:
application/json:
schema:
$ref: '#/components/schemas/403ErrorResponse'
'404':
description: URL not found error
content:
application/json:
schema:
$ref: '#/components/schemas/404ErrorResponse'
'429':
description: Rate limiting exceeding error
content:
application/json:
schema:
$ref: '#/components/schemas/429ErrorResponse'
'500':
description: Internal server error
content:
application/json:
schema:
$ref: '#/components/schemas/500ErrorResponse'
components:
schemas:
429ErrorResponse:
type: object
properties:
code:
type: string
message:
type: string
title: 429ErrorResponse
InteractionsobjectDetail:
type: object
properties:
content:
type: string
description: This field contains the free form text, link URL, Button name according to interaction type.
domain:
type: string
description: This the interaction level detected domain. Domain is only predicted for free form text interaction type. In some cases, domain of individual utterances may differ from the primary domain detected per conversation.
entity:
type: string
description: This field contains the topic as detected per each interaction. Topic is only predicted for free form text interaction type.
type:
type: string
description: This field indicates which type of resource were accessed during an link click interaction.
detail:
type: string
description: This field indicates the form name which was submitted
resource_id:
type: string
description: 'This field provides the resource ID that was accessed by the end user during an link click interaction, or when a user submits a ticket via UI form
INTERACTION_TYPE_LINK_CLICK
INTERACTION_TYPE_UIFORM_SUBMISSION'
file_types:
type: array
items:
type: string
description: This field provides list of types of files that were uploaded during a file upload interaction (INTERACTION_TYPE_CONTENT_UPLOAD). We do not record the file names as user can also upload a private file
description: This is a JSON object which contains metadata per interaction type.
title: InteractionsobjectDetail
500ErrorResponse:
type: object
properties:
code:
type: string
message:
type: string
title: 500ErrorResponse
404ErrorResponse:
type: object
properties:
code:
type: string
message:
type: string
title: 404ErrorResponse
403ErrorResponse:
type: object
properties:
code:
type: string
message:
type: string
title: 403ErrorResponse
interactions:
type: object
properties:
'@odata.context':
type: string
description: URL to the metadata of the response.
'@odata.nextLink':
type: string
description: URL to fetch the next set of results.
value:
type: array
items:
$ref: '#/components/schemas/interactionsobject'
title: interactions
interactionsobject:
type: object
properties:
id:
type: string
format: uuid
description: UUID assigned by a system to a interaction. An interaction is either an input from a user to the system, or a response from the system the the user.
conversation_id:
type: string
format: uuid
description: ID of the parent conversation.
user_id:
type: string
format: uuid
description: User record ID assigned by the system to a user.
actor:
type: string
description: This field differentiates user v/s bot interactions.
platform:
type: string
description: 'This field denotes the platform where the interaction took place. For example: slack, msteams.'
type:
type: string
description: This field defines the type of the interaction.
label:
type: string
description: This field defines the label for UI form submission interaction type.
parent_interaction_id:
type: string
format: uuid
description: Parent interaction ID for bot messages and user actions such as form submissions/button clicks/link clicks
detail:
$ref: '#/components/schemas/InteractionsobjectDetail'
description: This is a JSON object which contains metadata per interaction type.
created_time:
type: string
format: date-time
description: Timestamp when the interaction was initiated.
last_updated_time:
type: string
format: date-time
description: Timestamp when the interaction entry is last updated in this table.
title: interactionsobject
400ErrorResponse:
type: object
properties:
code:
type: string
message:
type: string
title: 400ErrorResponse
securitySchemes:
ApiKeyAuth:
type: apiKey
in: header
name: Authorization
OAuth2:
type: http
scheme: bearer