InsightEra

InsightEra Co., Ltd. is a Bangkok-based marketing technology and data intelligence company that builds ready-to-use online marketing tools from social network data. Its platform spans social research (social listening and competitor analytics), social management (omni-channel management and chatbots), social data and analytics (Customer Data Platform and CRM), and social campaigns (campaign targeting and analytics), alongside a Thai NLP service and a generative enterprise AI platform. InsightEra positions its "Intelligence Model" as an ecosystem that connects external intelligence (market, customers, competitors, society) with internal organizational data so brands can turn insight into interaction and action. The company was surfaced as a portfolio lead of lightspeed-venture-partners and added to the API Evangelist network. InsightEra publishes one public developer surface: the NLP Platform API (branded "ELI") at nlp.insightera.co.th, a RESTful Thai natural-language-processing service documented with a live Swagger 2.0 contract covering tokenization, part-of-speech tagging, named entity recognition, sentiment analysis, spell correction, OCR, address and email extraction, clustering and a trainable custom text-classification model service. The commercial SaaS products (DOM social listening, CENT omni-channel management, Alice chatbot, Brian competitor analytics, 1Palette customer analytics and GenA generative enterprise AI) run on customer-only backends with no published contract.

InsightEra publishes 2 APIs on the APIs.io network: Classification API and Nlp API. Tagged areas include Company, Marketing Technology, Social Listening, Data Analytics, and Customer Data Platform.

InsightEra’s developer surface includes authentication, documentation, API reference, developer console, support, engineering blog, and 21 more developer resources.

🌐 Visit website 📡 Source on GitHub

26.3/100 thin ▬ flat Agent 24/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

2 APIs

Company Marketing Technology Social Listening Data Analytics Customer Data Platform CRM Chatbots Social Media Management Natural Language Processing Artificial Intelligence

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 26.3/100 · thin

Contract Quality 10.3 / 23

Developer Ergonomics 5.5 / 18

Access Clarity 1.9 / 18

Operational Transparency 0.0 / 12

Contract Governance 0.5 / 11

Discoverability 6.2 / 9

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 24/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/insightera: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

InsightEra Classification API

The classification API from InsightEra — 8 operation(s) for classification.

InsightEra Nlp API

The nlp API from InsightEra — 15 operation(s) for nlp.

Open Collections 1

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

NLP Platform API

OPEN COLLECTION

Pricing Plans 1

Published pricing tiers and plan structures.

Insightera Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Insightera Rate Limits

0 limits

RATE LIMITS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Insightera Authentication

apiKey · 1 scheme

SECURITY

Insightera Domain Security

TLSv1.3 · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Insightera Agentic Access

23 operations · 22 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Console

Console

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

LLMsTxt

LLMsTxt

AgentSkill

AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

DataModel

Conformance

Lifecycle

Build 1

SDKs, sample code, and the tooling you integrate with

Packages

Packages

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 2

Status, limits, changes, and where to get help

RateLimits

RateLimits

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Plans

Plans

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 6

The organization behind the API

Website

About

Blog

Careers

LinkedIn

Facebook

Facebook

Other 2

Properties that don't map to a standard resource type

Overlay

Overlay

Products

Products

Source (apis.yml)

aid: insightera
name: InsightEra
description: 'InsightEra Co., Ltd. is a Bangkok-based marketing technology and data intelligence company that builds ready-to-use
  online marketing tools from social network data. Its platform spans social research (social listening and competitor analytics),
  social management (omni-channel management and chatbots), social data and analytics (Customer Data Platform and CRM), and
  social campaigns (campaign targeting and analytics), alongside a Thai NLP service and a generative enterprise AI platform.
  InsightEra positions its "Intelligence Model" as an ecosystem that connects external intelligence (market, customers, competitors,
  society) with internal organizational data so brands can turn insight into interaction and action. The company was surfaced
  as a portfolio lead of lightspeed-venture-partners and added to the API Evangelist network. InsightEra publishes one public
  developer surface: the NLP Platform API (branded "ELI") at nlp.insightera.co.th, a RESTful Thai natural-language-processing
  service documented with a live Swagger 2.0 contract covering tokenization, part-of-speech tagging, named entity recognition,
  sentiment analysis, spell correction, OCR, address and email extraction, clustering and a trainable custom text-classification
  model service. The commercial SaaS products (DOM social listening, CENT omni-channel management, Alice chatbot, Brian competitor
  analytics, 1Palette customer analytics and GenA generative enterprise AI) run on customer-only backends with no published
  contract.'
url: https://raw.githubusercontent.com/api-evangelist/insightera/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: sales
  trial: false
  try_now: true
  public: true
  label: Public docs, sales-gated credentials
  confidence: high
  source:
  - https://nlp.insightera.co.th/docs/v1.0/
  - https://demo.nlp.insightera.co.th/
  - https://www.insightera.co.th/contact-us/
  generated: '2026-08-13'
  method: searched
  note: 'The API reference and the machine-readable contract are fully public and need no login, and a hosted demo application
    (demo.nlp.insightera.co.th) can be exercised anonymously - hence public and try_now true. But there is no signup page
    anywhere in the site''s own page inventory, no pricing page, and no free tier: tokens are issued by InsightEra through
    the contact form. The demo token the reference pre-fills returns HTTP 403 "This token has no quota allowed on this service",
    so the try-it console cannot complete a call. Corrected by hand from the derive-access-model.py heuristic, which read
    the apiKey scheme as self-serve signup.'
image: https://www.insightera.co.th/wp-content/uploads/2022/03/light-logo.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- lightspeed-venture-partners
x-tier: enriched
x-tier-reason: Added as a lightspeed-venture-partners portfolio lead. A 2026-08-13 enrichment pass found a real published
  contract - the NLP Platform API Swagger 2.0 document at nlp.insightera.co.th/api/doc/doc.json - which the previous pass
  had missed.
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Marketing Technology
- Social Listening
- Data Analytics
- Customer Data Platform
- CRM
- Chatbots
- Social Media Management
- Natural Language Processing
- Artificial Intelligence
tags_raw:
- Company
- Marketing Technology
- Social Listening
- Data Analytics
- Customer Data Platform
- CRM
- Chatbot
- Social Media Management
- Natural Language Processing
- Artificial Intelligence
apis:
- aid: insightera:insightera-classification-api
  name: InsightEra Classification API
  description: The classification API from InsightEra — 8 operation(s) for classification.
  humanURL: https://nlp.insightera.co.th/docs/v1.0/
  baseURL: https://nlp.insightera.co.th/api
  tags:
  - Classification
  tags_raw:
  - classification
  properties:
  - type: OpenAPI
    url: openapi/insightera-classification-api-openapi.yml
  - type: Swagger
    url: openapi/_original/insightera-nlp-platform-openapi.json
  - type: APIReference
    url: https://nlp.insightera.co.th/docs/v1.0/
  - type: Documentation
    url: https://nlp.insightera.co.th/docs/v1.0/
  - type: Console
    url: https://demo.nlp.insightera.co.th/
- aid: insightera:insightera-nlp-api
  name: InsightEra Nlp API
  description: The nlp API from InsightEra — 15 operation(s) for nlp.
  humanURL: https://nlp.insightera.co.th/docs/v1.0/
  baseURL: https://nlp.insightera.co.th/api
  tags:
  - NLP
  tags_raw:
  - nlp
  properties:
  - type: OpenAPI
    url: openapi/insightera-nlp-api-openapi.yml
  - type: Swagger
    url: openapi/_original/insightera-nlp-platform-openapi.json
  - type: APIReference
    url: https://nlp.insightera.co.th/docs/v1.0/
  - type: Documentation
    url: https://nlp.insightera.co.th/docs/v1.0/
  - type: Console
    url: https://demo.nlp.insightera.co.th/
common:
- type: AgenticAccess
  url: agentic-access/insightera-agentic-access.yml
- type: DomainSecurity
  url: security/insightera-domain-security.yml
- type: Authentication
  url: authentication/insightera-authentication.yml
- type: Conventions
  url: conventions/insightera-conventions.yml
- type: ErrorCatalog
  url: errors/insightera-problem-types.yml
- type: DataModel
  url: data-model/insightera-data-model.yml
- type: Conformance
  url: conformance/insightera-conformance.yml
- type: Lifecycle
  url: lifecycle/insightera-lifecycle.yml
- type: RateLimits
  url: rate-limits/insightera-rate-limits.yml
- type: Plans
  url: plans/insightera-plans-pricing.yml
- type: Packages
  url: packages/insightera-packages.yml
- type: Overlay
  url: overlays/insightera-nlp-platform-overlay.yaml
- type: LLMsTxt
  url: llms/insightera-llms.txt
- type: AgentSkill
  url: skills/_index.yml
- type: Documentation
  url: https://nlp.insightera.co.th/docs/v1.0/
- type: APIReference
  url: https://nlp.insightera.co.th/docs/v1.0/
- type: Console
  url: https://demo.nlp.insightera.co.th/
- type: TermsOfService
  url: https://www.insightera.co.th/terms-of-service/
- type: PrivacyPolicy
  url: https://www.insightera.co.th/privacy-policy/
- type: Products
  url: https://www.insightera.co.th/products/
- type: Website
  url: https://www.insightera.co.th/
- type: About
  url: https://www.insightera.co.th/about-us/
- type: Support
  url: https://www.insightera.co.th/contact-us/
- type: Blog
  url: https://www.insightera.co.th/resources/
- type: Careers
  url: https://www.insightera.co.th/careers/
- type: LinkedIn
  url: https://www.linkedin.com/company/insightera-co.-ltd.
- type: Facebook
  url: https://www.facebook.com/InsightEraTH
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 21
  pass: local-v1

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