InsightEra

aid: insightera
name: InsightEra
description: 'InsightEra Co., Ltd. is a Bangkok-based marketing technology and data intelligence company that builds ready-to-use
  online marketing tools from social network data. Its platform spans social research (social listening and competitor analytics),
  social management (omni-channel management and chatbots), social data and analytics (Customer Data Platform and CRM), and
  social campaigns (campaign targeting and analytics), alongside a Thai NLP service and a generative enterprise AI platform.
  InsightEra positions its "Intelligence Model" as an ecosystem that connects external intelligence (market, customers, competitors,
  society) with internal organizational data so brands can turn insight into interaction and action. The company was surfaced
  as a portfolio lead of lightspeed-venture-partners and added to the API Evangelist network. InsightEra publishes one public
  developer surface: the NLP Platform API (branded "ELI") at nlp.insightera.co.th, a RESTful Thai natural-language-processing
  service documented with a live Swagger 2.0 contract covering tokenization, part-of-speech tagging, named entity recognition,
  sentiment analysis, spell correction, OCR, address and email extraction, clustering and a trainable custom text-classification
  model service. The commercial SaaS products (DOM social listening, CENT omni-channel management, Alice chatbot, Brian competitor
  analytics, 1Palette customer analytics and GenA generative enterprise AI) run on customer-only backends with no published
  contract.'
url: https://raw.githubusercontent.com/api-evangelist/insightera/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: sales
  trial: false
  try_now: true
  public: true
  label: Public docs, sales-gated credentials
  confidence: high
  source:
  - https://nlp.insightera.co.th/docs/v1.0/
  - https://demo.nlp.insightera.co.th/
  - https://www.insightera.co.th/contact-us/
  generated: '2026-08-13'
  method: searched
  note: 'The API reference and the machine-readable contract are fully public and need no login, and a hosted demo application
    (demo.nlp.insightera.co.th) can be exercised anonymously - hence public and try_now true. But there is no signup page
    anywhere in the site''s own page inventory, no pricing page, and no free tier: tokens are issued by InsightEra through
    the contact form. The demo token the reference pre-fills returns HTTP 403 "This token has no quota allowed on this service",
    so the try-it console cannot complete a call. Corrected by hand from the derive-access-model.py heuristic, which read
    the apiKey scheme as self-serve signup.'
image: https://www.insightera.co.th/wp-content/uploads/2022/03/light-logo.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- lightspeed-venture-partners
x-tier: enriched
x-tier-reason: Added as a lightspeed-venture-partners portfolio lead. A 2026-08-13 enrichment pass found a real published
  contract - the NLP Platform API Swagger 2.0 document at nlp.insightera.co.th/api/doc/doc.json - which the previous pass
  had missed.
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Marketing Technology
- Social Listening
- Data Analytics
- Customer Data Platform
- CRM
- Chatbot
- Social Media Management
- Natural Language Processing
- Artificial Intelligence
apis:
- name: InsightEra NLP Platform API
  description: 'RESTful Thai natural-language-processing service, branded "ELI" in InsightEra''s own showcase, published with
    a live Swagger 2.0 contract at nlp.insightera.co.th/docs/v1.0/. Twenty-three operations across two resource groups: an
    `nlp` group of stateless text services (Thai text tokenization, part-of-speech tagging, named entity recognition, sentiment
    analysis, spell correction, text cleaning, clustering, common-phrase detection, country detection, datetime parsing, address
    extraction, email extraction, similar-word lookup, OCR and a QA endpoint marked coming soon) and a `classification` group
    that trains, retrains, inspects, renames and deletes customer-owned text-classification models and runs predictions against
    them. Every operation authenticates with a required `token` query parameter.'
  humanURL: https://nlp.insightera.co.th/docs/v1.0/
  baseURL: https://nlp.insightera.co.th/api
  tags:
  - Natural Language Processing
  - Thai NLP
  - Text Analytics
  - Sentiment Analysis
  - Named Entity Recognition
  - Text Classification
  - OCR
  - Machine Learning
  properties:
  - type: OpenAPI
    url: openapi/insightera-nlp-platform-openapi.yml
  - type: Swagger
    url: openapi/_original/insightera-nlp-platform-openapi.json
  - type: APIReference
    url: https://nlp.insightera.co.th/docs/v1.0/
  - type: Documentation
    url: https://nlp.insightera.co.th/docs/v1.0/
  - type: Console
    url: https://demo.nlp.insightera.co.th/
common:
- type: AgenticAccess
  url: agentic-access/insightera-agentic-access.yml
- type: DomainSecurity
  url: security/insightera-domain-security.yml
- type: Authentication
  url: authentication/insightera-authentication.yml
- type: Conventions
  url: conventions/insightera-conventions.yml
- type: ErrorCatalog
  url: errors/insightera-problem-types.yml
- type: DataModel
  url: data-model/insightera-data-model.yml
- type: Conformance
  url: conformance/insightera-conformance.yml
- type: Lifecycle
  url: lifecycle/insightera-lifecycle.yml
- type: RateLimits
  url: rate-limits/insightera-rate-limits.yml
- type: Plans
  url: plans/insightera-plans-pricing.yml
- type: Packages
  url: packages/insightera-packages.yml
- type: Overlay
  url: overlays/insightera-nlp-platform-overlay.yaml
- type: LLMsTxt
  url: llms/insightera-llms.txt
- type: AgentSkill
  url: skills/_index.yml
- type: Documentation
  url: https://nlp.insightera.co.th/docs/v1.0/
- type: APIReference
  url: https://nlp.insightera.co.th/docs/v1.0/
- type: Console
  url: https://demo.nlp.insightera.co.th/
- type: TermsOfService
  url: https://www.insightera.co.th/terms-of-service/
- type: PrivacyPolicy
  url: https://www.insightera.co.th/privacy-policy/
- type: Products
  url: https://www.insightera.co.th/products/
- type: Website
  url: https://www.insightera.co.th/
- type: About
  url: https://www.insightera.co.th/about-us/
- type: Support
  url: https://www.insightera.co.th/contact-us/
- type: Blog
  url: https://www.insightera.co.th/resources/
- type: Careers
  url: https://www.insightera.co.th/careers/
- type: LinkedIn
  url: https://www.linkedin.com/company/insightera-co.-ltd.
- type: Facebook
  url: https://www.facebook.com/InsightEraTH
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 21
  pass: local-v1