Echelon AI

Echelon AI is an AI-workforce platform that automates ServiceNow platform delivery and maintenance, acting as an AI teammate that writes stories, builds catalog items, flows and apps, runs CMDB audits and migrations, and generates Automated Test Framework (ATF) tests — delivering working artifacts live in a customer's instance in hours rather than the traditional multi-month systems integrator timeline. It is a ServiceNow Registered Build and Consulting/ Implementation partner covering ITSM, CMDB, HRSD, CSM, ITOM, SecOps and 30+ modules, connects to development or sub-production instances via OAuth 2.0, logs every action for audit, and is sold as a consumption-based credit model with Starter, Growth and Enterprise tiers. It is a Bain Capital Ventures portfolio company in the ai-apps sector. Echelon AI publishes no public developer API; this profile captures its identity, commercial and security surface.

Echelon AI is profiled on the APIs.io network. Tagged areas include Company, Ai Apps, ServiceNow, Enterprise Software, and Automation.

Echelon AI’s developer surface includes engineering blog, pricing, signup flow, support, and 8 more developer resources.

🌐 Visit website 📡 Source on GitHub

24.1/100 emerging ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

AccessPaid

0 APIs

Company Ai Apps ServiceNow Enterprise Software Automation AI Agents ITSM No-Code

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 24.1/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 1.4 / 20

Access Clarity 16.3 / 20

Operational Transparency 1.4 / 13

Contract Governance 0.0 / 12

Discoverability 5.0 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/echelon-ai: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Pricing Plans 1

Published pricing tiers and plan structures.

Echelon Ai Plans

3 plans

PLANS

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Echelon Ai Domain Security

TLSv1.3 · DNSSEC · DMARC

SECURITY

Echelon Ai Vulnerability Disclosure

Hackerone · contact published

SECURITY

Echelon Ai Trust Center

SOC 2, ISO 27001, GDPR

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

SignUp

SignUp

Access & Security 5

Authentication, authorization, and security posture

Compliance

Compliance

Security

Security

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

PrivacyPolicy

PrivacyPolicy

Plans

Plans

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: echelon-ai
name: Echelon AI
description: Echelon AI is an AI-workforce platform that automates ServiceNow platform delivery and maintenance, acting as
  an AI teammate that writes stories, builds catalog items, flows and apps, runs CMDB audits and migrations, and generates
  Automated Test Framework (ATF) tests — delivering working artifacts live in a customer's instance in hours rather than the
  traditional multi-month systems integrator timeline. It is a ServiceNow Registered Build and Consulting/ Implementation
  partner covering ITSM, CMDB, HRSD, CSM, ITOM, SecOps and 30+ modules, connects to development or sub-production instances
  via OAuth 2.0, logs every action for audit, and is sold as a consumption-based credit model with Starter, Growth and Enterprise
  tiers. It is a Bain Capital Ventures portfolio company in the ai-apps sector. Echelon AI publishes no public developer API;
  this profile captures its identity, commercial and security surface.
url: https://raw.githubusercontent.com/api-evangelist/echelon-ai/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: medium
  source:
  - plans
  generated: '2026-07-22'
  method: derived
image: https://www.echelonai.com/images/og-image.jpg
x-type: company
x-source: vc-portfolio
x-backed-by:
- bain-capital-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Ai Apps
- ServiceNow
- Enterprise Software
- Automation
- AI Agents
- ITSM
- No-Code
tags_raw:
- Company
- Ai Apps
- ServiceNow
- Enterprise Software
- Automation
- AI Agents
- IT Service Management
- No Code
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.echelonai.com/
- type: Blog
  url: https://www.echelonai.com/blog
- type: Pricing
  url: https://www.echelonai.com/pricing
- type: SignUp
  url: https://www.echelonai.com/try-echelon
- type: Support
  url: https://www.echelonai.com/book-a-demo
- type: PrivacyPolicy
  url: https://www.echelonai.com/privacy-policy
- type: Compliance
  url: https://www.echelonai.com/security
- type: Security
  url: https://www.echelonai.com/security
- type: TrustCenter
  url: security/echelon-ai-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/echelon-ai-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/echelon-ai-domain-security.yml
- type: Plans
  url: plans/echelon-ai-plans.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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