CrowdTwist

aid: crowdtwist
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/crowdtwist.png
name: CrowdTwist
description: CrowdTwist is a customer loyalty and engagement platform founded in New York City in 2009 and accelerated through
  Techstars. It lets consumer brands build multi-channel loyalty programs that reward customers for purchases, social sharing,
  referrals, and other engagement across web, mobile, email, and social channels, with points redeemable for rewards. CrowdTwist
  exposed a REST API for managing members, tracking earning and redemption activities, and administering points, tiers, and
  campaigns. Oracle acquired CrowdTwist in March 2019 and folded it into Oracle CX Marketing as Oracle CrowdTwist Loyalty
  and Engagement; the standalone crowdtwist.com site now redirects to Oracle and the developer documentation is hosted on
  Oracle Help Center.
url: https://raw.githubusercontent.com/api-evangelist/crowdtwist/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: oracle
x-acquired-date: 2019-03
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Loyalty
- Customer Engagement
- Marketing
- Gamification
- Rewards
- Oracle
- CX Marketing
- Loyalty Programs
- Points
- Retail
- Commerce
- Segmentation
- Webhooks
apis:
- aid: crowdtwist-loyalty
  name: Oracle CrowdTwist Loyalty and Engagement API
  description: 'The core CrowdTwist REST/JSON API for loyalty program members and their points economy — create, read, update
    and delete members; award points for activities; read the activity, reward and badge catalogues; redeem rewards; read
    redemption history, usable coupons, points expiration and the leaderboard. Authentication is a per-client API key sent
    either as an api_key query parameter or an X-CT-Authorization header, with optional HMAC-SHA-256 request signing. Versioning
    is per resource: /v2, /v2.1 and /v2.2 are all current at once, and superseded revisions stay online labelled "(legacy)".
    The host is templated per customer — {client_id} is a CrowdTwist-issued number and the environment prefix selects production,
    sandbox or a regional instance.'
  humanURL: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
  baseURL: https://api{client_id}.crowdtwist.com/v2
  tags:
  - Loyalty
  - Members
  - Rewards
  - Points
  - Activities
  properties:
  - type: Documentation
    url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
  - type: Postman
    url: postman/crowdtwist-starter-kit.postman_collection.json
  - type: Authentication
    url: authentication/crowdtwist-authentication.yml
- aid: crowdtwist-commerce
  name: Oracle CrowdTwist Commerce (POS) API
  description: The point-of-sale side of CrowdTwist, served from a separate templated host. Purchase posts a receipt with
    line items, tenders and coupons and returns the per-item point breakdown including bonus-campaign multipliers; Fulfillment
    marks a redemption shipped; Return reverses points for a returned purchase. Authentication is the client API key in an
    X-CT-Authorization header — HMAC signing is explicitly NOT supported on this host. The receipt_id field is documented
    as a unique identifier per request and duplicates are rejected, which makes Purchase the only de-duplicated write in the
    platform.
  humanURL: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/Developers/Purchase.html
  baseURL: https://pos{client_id}.crowdtwist.com
  tags:
  - Commerce
  - Point of Sale
  - Receipts
  - Fulfillment
  properties:
  - type: Documentation
    url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/Developers/Purchase.html
  - type: ErrorCatalog
    url: errors/crowdtwist-error-codes.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/crowdtwist-domain-security.yml
- type: Website
  url: https://crowdtwist.com/
- type: Documentation
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/index.html
- type: DeveloperPortal
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/index.html
- type: APIReference
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
- type: GettingStarted
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
- type: Support
  url: https://support.oracle.com/
- type: TermsOfService
  url: https://www.oracle.com/legal/terms/
- type: PrivacyPolicy
  url: https://www.oracle.com/legal/privacy/
- type: Postman
  url: postman/crowdtwist-starter-kit.postman_collection.json
- type: Authentication
  url: authentication/crowdtwist-authentication.yml
- type: Conventions
  url: conventions/crowdtwist-conventions.yml
- type: ErrorCatalog
  url: errors/crowdtwist-error-codes.yml
- type: Lifecycle
  url: lifecycle/crowdtwist-lifecycle.yml
- type: ChangeLog
  url: changelog/crowdtwist-changelog.yml
- type: Webhooks
  url: asyncapi/crowdtwist-data-push-webhooks.yml
- type: Sandbox
  url: sandbox/crowdtwist-sandbox.yml
- type: Plans
  url: plans/crowdtwist-plans-pricing.yml
- type: RateLimits
  url: rate-limits/crowdtwist-rate-limits.yml
- type: DataModel
  url: data-model/crowdtwist-data-model.yml
- type: Conformance
  url: conformance/crowdtwist-conformance.yml
- type: Packages
  url: packages/crowdtwist-packages.yml
- type: LLMsTxt
  url: llms/crowdtwist-llms.txt
- type: Security
  url: security/crowdtwist-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/crowdtwist-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/crowdtwist-trust-center.yml
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 20
  pass: local-v1