CrowdTwist

CrowdTwist is a customer loyalty and engagement platform founded in New York City in 2009 and accelerated through Techstars. It lets consumer brands build multi-channel loyalty programs that reward customers for purchases, social sharing, referrals, and other engagement across web, mobile, email, and social channels, with points redeemable for rewards. CrowdTwist exposed a REST API for managing members, tracking earning and redemption activities, and administering points, tiers, and campaigns. Oracle acquired CrowdTwist in March 2019 and folded it into Oracle CX Marketing as Oracle CrowdTwist Loyalty and Engagement; the standalone crowdtwist.com site now redirects to Oracle and the developer documentation is hosted on Oracle Help Center.

CrowdTwist is listed with 2 APIs on the APIs.io network, including Oracle CrowdTwist Loyalty and Engagement API, and 1 more. Tagged areas include Company, Loyalty, Customer Engagement, Marketing, and Gamification.

The CrowdTwist catalog on APIs.io includes 1 event-driven AsyncAPI specification.

CrowdTwist’s developer surface includes pricing, documentation, API reference, getting-started guide, support, authentication, changelog, and 20 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

53.5/100 developing ▬ flat Agent 25/100 agent aware saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessPaidApproval

2 APIs

Company Loyalty Customer Engagement Marketing Gamification Rewards OracleCX MarketingLoyalty Programs Points Retail Commerce Segmentation Webhook Loyalty & Incentives

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 53.5/100 · developing

Contract Quality 8.3 / 21

Developer Ergonomics 11.3 / 17

Access Clarity 11.2 / 17

Operational Transparency 6.1 / 11

Contract Governance 0.5 / 10

Discoverability 5.6 / 9

Regulatory Posture 5.3 / 15

Agent readiness — 25/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document

8 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 39.0 — up to +15.3 composite points
Contract Governance scores 4.5 — up to +11.5 composite points
Developer Ergonomics scores 66.2 — up to +6.8 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/crowdtwist/apis.yml: open an issue on github.com/api-evangelist/crowdtwist to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Postman Collections

measured — observed by APIs.io (published)

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Oracle CrowdTwist Loyalty and Engagement API

The core CrowdTwist REST/JSON API for loyalty program members and their points economy — create, read, update and delete members; award points for activities; read the activity,...

Oracle CrowdTwist Commerce (POS) API

The point-of-sale side of CrowdTwist, served from a separate templated host. Purchase posts a receipt with line items, tenders and coupons and returns the per-item point breakdo...

Postman Collections 1

Ready-to-run Postman collections for exercising this provider's APIs.

CrowdTwist Starter Kit

POSTMAN

CrowdTwist API pricing

Prices published by CrowdTwist.

Plan	Price
Oracle CrowdTwist Cloud Service	—
Oracle CrowdTwist Additional Test Environment Cloud Service	—
Oracle CrowdTwist Receipt Scanning Cloud Service	—
Oracle CrowdTwist Additional Program Instance Cloud Service	—
Oracle CrowdTwist Advanced Reporting Cloud Service	—

Plan details, limits and sources →

Rate limits

: 10000 1 minute
: 1 1 second

Rate-limit details →

Pricing Plans 1

Published pricing tiers and plan structures.

Crowdtwist Plans Pricing

5 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Crowdtwist Rate Limits

2 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Crowdtwist Finops

FINOPS

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Crowdtwist Data Push Webhooks

ASYNCAPI

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Crowdtwist Authentication

5 schemes

SECURITY

Crowdtwist Domain Security

TLSv1.2 · HSTS

SECURITY

Crowdtwist Vulnerability Disclosure

Hackerone

SECURITY

Crowdtwist Trust Center

trust center published

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Sandbox

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

Lifecycle

Webhooks

DataModel

Conformance

Build 2

SDKs, sample code, and the tooling you integrate with

Postman

Postman

Packages

Packages

Access & Security 5

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Security

Security

VulnerabilityDisclosure

VulnerabilityDisclosure

TrustCenter

TrustCenter

Operate 3

Status, limits, changes, and where to get help

Support

Support

ChangeLog

ChangeLog

RateLimits

RateLimits

Commercial 4

Pricing, plans, and the legal terms of use

Pricing

TermsOfService

PrivacyPolicy

Plans

Company 1

The organization behind the API

Website

Website

Source (apis.yml)

aid: crowdtwist
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: approval
  trial: false
  try_now: false
  public: false
  label: Paid · Requires approval
  confidence: high
  source:
  - plans
  - authentication
  - rate-limits
  - security
  - sandbox
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/crowdtwist.png
name: CrowdTwist
description: CrowdTwist is a customer loyalty and engagement platform founded in New York City in 2009 and accelerated through
  Techstars. It lets consumer brands build multi-channel loyalty programs that reward customers for purchases, social sharing,
  referrals, and other engagement across web, mobile, email, and social channels, with points redeemable for rewards. CrowdTwist
  exposed a REST API for managing members, tracking earning and redemption activities, and administering points, tiers, and
  campaigns. Oracle acquired CrowdTwist in March 2019 and folded it into Oracle CX Marketing as Oracle CrowdTwist Loyalty
  and Engagement; the standalone crowdtwist.com site now redirects to Oracle and the developer documentation is hosted on
  Oracle Help Center.
url: https://raw.githubusercontent.com/api-evangelist/crowdtwist/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: oracle
x-acquired-date: 2019-03
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Loyalty
- Customer Engagement
- Marketing
- Gamification
- Rewards
- Oracle
- CX Marketing
- Loyalty Programs
- Points
- Retail
- Commerce
- Segmentation
- Webhook
- Loyalty & Incentives
tags_raw:
- Company
- Loyalty
- Customer Engagement
- Marketing
- Gamification
- Rewards
- Oracle
- CX Marketing
- Loyalty Programs
- Points
- Retail
- Commerce
- Segmentation
- Webhooks
- Loyalty & Incentives
apis:
- aid: crowdtwist:crowdtwist-loyalty
  name: Oracle CrowdTwist Loyalty and Engagement API
  description: 'The core CrowdTwist REST/JSON API for loyalty program members and their points economy — create, read, update
    and delete members; award points for activities; read the activity, reward and badge catalogues; redeem rewards; read
    redemption history, usable coupons, points expiration and the leaderboard. Authentication is a per-client API key sent
    either as an api_key query parameter or an X-CT-Authorization header, with optional HMAC-SHA-256 request signing. Versioning
    is per resource: /v2, /v2.1 and /v2.2 are all current at once, and superseded revisions stay online labelled "(legacy)".
    The host is templated per customer — {client_id} is a CrowdTwist-issued number and the environment prefix selects production,
    sandbox or a regional instance.'
  humanURL: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
  baseURL: https://api{client_id}.crowdtwist.com/v2
  tags:
  - Loyalty
  - Members
  - Rewards
  - Points
  - Activities
  properties:
  - type: Documentation
    url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
  - type: Postman
    url: postman/crowdtwist-starter-kit.postman_collection.json
  - type: Authentication
    url: authentication/crowdtwist-authentication.yml
- aid: crowdtwist:crowdtwist-commerce
  name: Oracle CrowdTwist Commerce (POS) API
  description: The point-of-sale side of CrowdTwist, served from a separate templated host. Purchase posts a receipt with
    line items, tenders and coupons and returns the per-item point breakdown including bonus-campaign multipliers; Fulfillment
    marks a redemption shipped; Return reverses points for a returned purchase. Authentication is the client API key in an
    X-CT-Authorization header — HMAC signing is explicitly NOT supported on this host. The receipt_id field is documented
    as a unique identifier per request and duplicates are rejected, which makes Purchase the only de-duplicated write in the
    platform.
  humanURL: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/Developers/Purchase.html
  baseURL: https://pos{client_id}.crowdtwist.com
  tags:
  - Commerce
  - Point-of-Sale
  - Receipts
  - Fulfillment
  tags_raw:
  - Commerce
  - Point of Sale
  - Receipts
  - Fulfillment
  properties:
  - type: Documentation
    url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/Developers/Purchase.html
  - type: ErrorCatalog
    url: errors/crowdtwist-error-codes.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Pricing
  url: https://www.oracle.com/contracts/docs/corporate_crowdtwist_cloud_service_descriptions_090320.pdf
- type: DomainSecurity
  url: security/crowdtwist-domain-security.yml
- type: Website
  url: https://crowdtwist.com/
- type: Documentation
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/index.html
- type: DeveloperPortal
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/index.html
- type: APIReference
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
- type: GettingStarted
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
- type: Support
  url: https://support.oracle.com/
- type: TermsOfService
  url: https://www.oracle.com/legal/terms/
- type: PrivacyPolicy
  url: https://www.oracle.com/legal/privacy/
- type: Postman
  url: postman/crowdtwist-starter-kit.postman_collection.json
- type: Authentication
  url: authentication/crowdtwist-authentication.yml
- type: Conventions
  url: conventions/crowdtwist-conventions.yml
- type: ErrorCatalog
  url: errors/crowdtwist-error-codes.yml
- type: Lifecycle
  url: lifecycle/crowdtwist-lifecycle.yml
- type: ChangeLog
  url: changelog/crowdtwist-changelog.yml
- type: Webhooks
  url: asyncapi/crowdtwist-data-push-webhooks.yml
- type: Sandbox
  url: sandbox/crowdtwist-sandbox.yml
- type: Plans
  url: plans/crowdtwist-plans-pricing.yml
- type: RateLimits
  url: rate-limits/crowdtwist-rate-limits.yml
- type: DataModel
  url: data-model/crowdtwist-data-model.yml
- type: Conformance
  url: conformance/crowdtwist-conformance.yml
- type: Packages
  url: packages/crowdtwist-packages.yml
- type: LLMsTxt
  url: llms/crowdtwist-llms.txt
- type: Security
  url: security/crowdtwist-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/crowdtwist-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/crowdtwist-trust-center.yml
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 20
  pass: local-v1

CrowdTwist API — frequently asked questions

Does CrowdTwist have an API?

Yes. APIs.io lists 2 APIs from CrowdTwist, including Oracle CrowdTwist Loyalty and Engagement API and Oracle CrowdTwist Commerce (POS) API.

How do I authenticate with the CrowdTwist API?

CrowdTwist uses bearer-token authentication (5 schemes). The details are profiled on APIs.io as Crowdtwist Authentication.

How much does the CrowdTwist API cost?

APIs.io lists 5 pricing plans for CrowdTwist, with each plan's price, limits and inclusions under Pricing on this page.

Is the CrowdTwist API ready for AI agents?

CrowdTwist has a Kin Score of 53.5 out of 100 (developing) and an Agent Readiness score of 25.2 (agent-aware), scored by API Evangelist on 2026-11-06.

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