CrowdTwist

CrowdTwist is a customer loyalty and engagement platform founded in New York City in 2009 and accelerated through Techstars. It lets consumer brands build multi-channel loyalty programs that reward customers for purchases, social sharing, referrals, and other engagement across web, mobile, email, and social channels, with points redeemable for rewards. CrowdTwist exposed a REST API for managing members, tracking earning and redemption activities, and administering points, tiers, and campaigns. Oracle acquired CrowdTwist in March 2019 and folded it into Oracle CX Marketing as Oracle CrowdTwist Loyalty and Engagement; the standalone crowdtwist.com site now redirects to Oracle and the developer documentation is hosted on Oracle Help Center.

CrowdTwist publishes 1 API on the APIs.io network: Oracle CrowdTwist Loyalty and Engagement API. Tagged areas include Company, Loyalty, Customer Engagement, Marketing, and Gamification.

The CrowdTwist catalog on APIs.io includes 1 event-driven AsyncAPI specification.

CrowdTwist’s developer surface includes documentation, API reference, getting-started guide, support, authentication, changelog, sandbox, and 19 more developer resources.

🌐 Visit website 📡 Source on GitHub

50.4/100 developing ▬ flat Agent 25/100 agent aware saas Full breakdown ↓
scored 2026-09-06 · rubric v0.19.0

AccessPaidApproval

2 APIs

Company Loyalty Customer Engagement Marketing Gamification Rewards OracleCX MarketingLoyalty Programs Points Retail Commerce Segmentation Webhook

Kin Score

Kin Score How this is scored →
scored 2026-09-06 · rubric v0.19.0

Composite quality — 50.4/100 · developing

Contract Quality 10.4 / 25

Developer Ergonomics 13.3 / 20

Access Clarity 12.1 / 20

Operational Transparency 7.2 / 13

Contract Governance 0.5 / 12

Discoverability 6.9 / 10

Agent readiness — 25/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/crowdtwist: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Rate Limits 1

Documented rate limits and quota policies.

Get Started 3

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Sandbox

Sandbox

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 6

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

Lifecycle

Webhooks

DataModel

Conformance

Build 2

SDKs, sample code, and the tooling you integrate with

Postman

Postman

Packages

Packages

Access & Security 5

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Security

Security

VulnerabilityDisclosure

VulnerabilityDisclosure

TrustCenter

TrustCenter

Operate 3

Status, limits, changes, and where to get help

Support

Support

ChangeLog

ChangeLog

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Plans

Plans

Company 1

The organization behind the API

Website

Website

Source (apis.yml)

aid: crowdtwist
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: approval
  trial: false
  try_now: false
  public: false
  label: Paid · Requires approval
  confidence: high
  source:
  - plans
  - authentication
  - rate-limits
  - security
  - sandbox
  - url: https://crowdtwist.com/
    status: 301
    note: declared website redirects to https://www.oracle.com/corporate/acquisitions/crowdtwist/ — a different registrable
      domain (crowdtwist.com -> oracle.com), possible rename or acquisition (probed 2026-09-03, roadmap#169)
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/crowdtwist.png
name: CrowdTwist
description: CrowdTwist is a customer loyalty and engagement platform founded in New York City in 2009 and accelerated through
  Techstars. It lets consumer brands build multi-channel loyalty programs that reward customers for purchases, social sharing,
  referrals, and other engagement across web, mobile, email, and social channels, with points redeemable for rewards. CrowdTwist
  exposed a REST API for managing members, tracking earning and redemption activities, and administering points, tiers, and
  campaigns. Oracle acquired CrowdTwist in March 2019 and folded it into Oracle CX Marketing as Oracle CrowdTwist Loyalty
  and Engagement; the standalone crowdtwist.com site now redirects to Oracle and the developer documentation is hosted on
  Oracle Help Center.
url: https://raw.githubusercontent.com/api-evangelist/crowdtwist/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: oracle
x-acquired-date: 2019-03
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Loyalty
- Customer Engagement
- Marketing
- Gamification
- Rewards
- Oracle
- CX Marketing
- Loyalty Programs
- Points
- Retail
- Commerce
- Segmentation
- Webhook
tags_raw:
- Company
- Loyalty
- Customer Engagement
- Marketing
- Gamification
- Rewards
- Oracle
- CX Marketing
- Loyalty Programs
- Points
- Retail
- Commerce
- Segmentation
- Webhooks
apis:
- aid: crowdtwist-loyalty
  name: Oracle CrowdTwist Loyalty and Engagement API
  description: 'The core CrowdTwist REST/JSON API for loyalty program members and their points economy — create, read, update
    and delete members; award points for activities; read the activity, reward and badge catalogues; redeem rewards; read
    redemption history, usable coupons, points expiration and the leaderboard. Authentication is a per-client API key sent
    either as an api_key query parameter or an X-CT-Authorization header, with optional HMAC-SHA-256 request signing. Versioning
    is per resource: /v2, /v2.1 and /v2.2 are all current at once, and superseded revisions stay online labelled "(legacy)".
    The host is templated per customer — {client_id} is a CrowdTwist-issued number and the environment prefix selects production,
    sandbox or a regional instance.'
  humanURL: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
  baseURL: https://api{client_id}.crowdtwist.com/v2
  tags:
  - Loyalty
  - Members
  - Rewards
  - Points
  - Activities
  properties:
  - type: Documentation
    url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
  - type: Postman
    url: postman/crowdtwist-starter-kit.postman_collection.json
  - type: Authentication
    url: authentication/crowdtwist-authentication.yml
- aid: crowdtwist-commerce
  name: Oracle CrowdTwist Commerce (POS) API
  description: The point-of-sale side of CrowdTwist, served from a separate templated host. Purchase posts a receipt with
    line items, tenders and coupons and returns the per-item point breakdown including bonus-campaign multipliers; Fulfillment
    marks a redemption shipped; Return reverses points for a returned purchase. Authentication is the client API key in an
    X-CT-Authorization header — HMAC signing is explicitly NOT supported on this host. The receipt_id field is documented
    as a unique identifier per request and duplicates are rejected, which makes Purchase the only de-duplicated write in the
    platform.
  humanURL: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/Developers/Purchase.html
  baseURL: https://pos{client_id}.crowdtwist.com
  tags:
  - Commerce
  - Point-of-Sale
  - Receipts
  - Fulfillment
  tags_raw:
  - Commerce
  - Point of Sale
  - Receipts
  - Fulfillment
  properties:
  - type: Documentation
    url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/Developers/Purchase.html
  - type: ErrorCatalog
    url: errors/crowdtwist-error-codes.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/crowdtwist-domain-security.yml
- type: Website
  url: https://crowdtwist.com/
- type: Documentation
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/index.html
- type: DeveloperPortal
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/index.html
- type: APIReference
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
- type: GettingStarted
  url: https://docs.oracle.com/en/cloud/saas/marketing/crowdtwist-develop/GettingStarted.html
- type: Support
  url: https://support.oracle.com/
- type: TermsOfService
  url: https://www.oracle.com/legal/terms/
- type: PrivacyPolicy
  url: https://www.oracle.com/legal/privacy/
- type: Postman
  url: postman/crowdtwist-starter-kit.postman_collection.json
- type: Authentication
  url: authentication/crowdtwist-authentication.yml
- type: Conventions
  url: conventions/crowdtwist-conventions.yml
- type: ErrorCatalog
  url: errors/crowdtwist-error-codes.yml
- type: Lifecycle
  url: lifecycle/crowdtwist-lifecycle.yml
- type: ChangeLog
  url: changelog/crowdtwist-changelog.yml
- type: Webhooks
  url: asyncapi/crowdtwist-data-push-webhooks.yml
- type: Sandbox
  url: sandbox/crowdtwist-sandbox.yml
- type: Plans
  url: plans/crowdtwist-plans-pricing.yml
- type: RateLimits
  url: rate-limits/crowdtwist-rate-limits.yml
- type: DataModel
  url: data-model/crowdtwist-data-model.yml
- type: Conformance
  url: conformance/crowdtwist-conformance.yml
- type: Packages
  url: packages/crowdtwist-packages.yml
- type: LLMsTxt
  url: llms/crowdtwist-llms.txt
- type: Security
  url: security/crowdtwist-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/crowdtwist-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/crowdtwist-trust-center.yml
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 20
  pass: local-v1

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CrowdTwist

Kin Score

APIs 2

Oracle CrowdTwist Loyalty and Engagement API

Oracle CrowdTwist Commerce (POS) API

Postman Collections 1

CrowdTwist Starter Kit

Pricing Plans 1

Crowdtwist Plans Pricing

Rate Limits 1

Crowdtwist Rate Limits

Event Specifications 1

Crowdtwist Data Push Webhooks

Security Posture 4

Crowdtwist Authentication

Crowdtwist Domain Security

Crowdtwist Vulnerability Disclosure

Crowdtwist Trust Center

Resources