Brightloom

aid: brightloom
name: Brightloom
description: 'Brightloom is a San Francisco customer data and customer intelligence platform for restaurant and retail brands.
  It began as Eatsa, the automated quinoa-bowl restaurant chain, and rebranded to Brightloom in 2019 when Starbucks licensed
  select components of its Digital Flywheel customer engagement software to the company, took an equity stake and a board
  seat alongside a $30M round. The product unifies point-of-sale, loyalty, ecommerce and marketing data into a single customer
  view, reports on data health, runs AI-driven hyper-segmentation and anomaly detection over that data, and recommends the
  next campaign and audience a brand should target. Brightloom was sold as an end-user SaaS with prebuilt connectors to common
  POS, loyalty and marketing platforms rather than as a developer platform, and it published no public API reference, developer
  portal, SDK or machine-readable specification. The company now appears defunct: the last dated item on its own press page
  is December 2022, the entire operating estate it once held TLS certificates for is gone from DNS — api.brightloom.com, api-prd/api-dev,
  the cgp.brightloom.com application, its auth0-cgp Auth0 tenant, and the status, support and knowledgebase hosts all NXDOMAIN
  — brightloom.com publishes no MX record, and only the frozen marketing site remains, with its /about/ page defaced by injected
  search-spam.'
url: https://raw.githubusercontent.com/api-evangelist/brightloom/refs/heads/main/apis.yml
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - security
  generated: '2026-09-02'
  method: derived
image: https://www.brightloom.com/assets/components/axl.theme/site/media/fav/apple-touch-icon_v-2.2.png
x-type: company
x-source: harvest:secondary-market
x-tier: stub
x-tier-reason: harvest
specificationVersion: '0.23'
created: '2026-08-08'
modified: '2026-08-14'
tags:
- Company
- Customer Data Platform
- Customer Intelligence
- Restaurant
- Retail
- Marketing
- Loyalty
- Segmentation
- Point-of-Sale
- Analytics
tags_raw:
- Company
- Customer Data Platform
- Customer Intelligence
- Restaurants
- Retail
- Marketing
- Loyalty
- Segmentation
- Point of Sale
- Analytics
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/brightloom-domain-security.yml
- type: Website
  url: https://www.brightloom.com/
- type: Press
  url: https://www.brightloom.com/press/
- type: Careers
  url: https://www.brightloom.com/careers/
- type: ContactUs
  url: https://www.brightloom.com/contact/
- type: LinkedIn
  url: https://www.linkedin.com/company/brightloom
- type: Twitter
  url: https://twitter.com/Brightloom
x-enrichment:
  date: '2026-08-14'
  status: minimal
  artifacts_added: 0
  pass: local-v1
x-coverage:
  state: none
  reason: defunct
  detail: Brightloom's operating estate has been decommissioned — Certificate Transparency shows it ran api.brightloom.com,
    api-prd/api-dev, the cgp.brightloom.com Customer Growth Platform app, an auth0-cgp Auth0 tenant, and status/support/knowledgebase
    hosts, and all sixteen of those hostnames now return NXDOMAIN while brightloom.com carries no MX record, leaving only
    a marketing site frozen at its December 2022 press release whose own nav links (/how-it-works/, /integrations/, /sign-up/)
    404 and whose /about/ page serves injected Indonesian gambling search-spam.
  evidence:
  - url: https://www.brightloom.com/
    status: 200
  - url: https://www.brightloom.com/integrations/
    status: 404
  - url: https://www.brightloom.com/sign-up/
    status: 404
  - url: https://www.brightloom.com/openapi.json
    status: 404
  - url: https://www.brightloom.com/graphql
    status: 404
  - url: https://www.brightloom.com/.well-known/agent-card.json
    status: 404
  - url: https://www.brightloom.com/.well-known/api-catalog
    status: 404
  - url: https://api.brightloom.com/openapi.json
    status: 0
    note: status 0 = no HTTP response at all; curl exits 6 (could not resolve host) because api.brightloom.com is NXDOMAIN.
      Not a 404 — the host itself is gone.
  - url: https://crt.sh/?q=%25.brightloom.com
    status: 200
  checked: '2026-08-14'