Atomicwork

Atomicwork is an agentic service management (ITSM/ESM) platform that pairs an AI "coworker" (Atom) with a modern service desk for IT, HR, and other enterprise teams. The Atomicwork Public API gives programmatic, workspace-scoped access to the core platform — requests and tickets (incidents, service requests, problems, changes, major incidents), assets and a CMDB, users and workspaces, service catalog, automation workflows, custom objects, audit logs, and identity governance (IGA) grants and entitlements. Authentication is via a workspace-scoped API key (X-Api-Key) with an X-Workspace-Id scoping header. Atomicwork also ships an official hosted MCP server so AI clients (Claude, Cursor, Copilot, Codex) can drive the same operations as tools. The API is documented as OpenAPI 3.1 with 102 paths across 16 tags, offset and cursor pagination, and a structured filter model.

Atomicwork publishes 1 API on the APIs.io network: Public API. Tagged areas include Company, Service Management, ITSM, ESM, and IT Service Desk.

Atomicwork’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, authentication, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub
47.3/100 developing Agent 55/100 agent ready Full breakdown ↓
scored 2026-07-20 · rubric v0.4
1 APIs 1 MCP Servers 0 Features
CompanyService ManagementITSMESMIT Service DeskIdentity GovernanceAsset ManagementAI AgentsMCPEnterprise

API Rating

API Evangelist API Evangelist Rating How this is scored →
scored 2026-07-20 · rubric v0.4
Composite quality — 47.3/100 · developing
Contract Quality 10.0 / 25
Developer Ergonomics 12.6 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 3.4 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 55/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/atomicwork: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs

Atomicwork Public API

Workspace-scoped REST API for the Atomicwork agentic service management platform: requests/tickets, changes, problems, assets, users, workspaces, service catalog, workflows, cus...

MCP Servers

server

MCP SERVER

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal
DeveloperPortal
 GettingStarted
GettingStarted
 SignUp
SignUp
 Login
Login

Documentation 3

Reference material describing how the API behaves

Documentation
Documentation
 APIReference
APIReference
 OpenAPI
OpenAPI

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

MCPServer
MCPServer
 LLMsTxt
LLMsTxt
 LlmsText
LlmsText
 WellKnown
WellKnown
 AgentSkill
AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions
Conventions
 ErrorCatalog
ErrorCatalog
 Lifecycle
Lifecycle
 Conformance
Conformance
 DataModel
DataModel

Access & Security 6

Authentication, authorization, and security posture

Security
Security
 Compliance
Compliance
 Authentication
Authentication
 DomainSecurity
DomainSecurity
 VulnerabilityDisclosure
VulnerabilityDisclosure
 TrustCenter
TrustCenter

Operate 1

Status, limits, changes, and where to get help

StatusPage
StatusPage

Commercial 3

Pricing, plans, and the legal terms of use

Pricing
Pricing
 TermsOfService
TermsOfService
 PrivacyPolicy
PrivacyPolicy

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Other 1

Properties that don't map to a standard resource type

Overlay
Overlay

Source (apis.yml)

apis.yml Raw ↑ 
aid: atomicwork
name: Atomicwork
description: Atomicwork is an agentic service management (ITSM/ESM) platform that pairs an AI "coworker" (Atom) with a modern
  service desk for IT, HR, and other enterprise teams. The Atomicwork Public API gives programmatic, workspace-scoped access
  to the core platform — requests and tickets (incidents, service requests, problems, changes, major incidents), assets and
  a CMDB, users and workspaces, service catalog, automation workflows, custom objects, audit logs, and identity governance
  (IGA) grants and entitlements. Authentication is via a workspace-scoped API key (X-Api-Key) with an X-Workspace-Id scoping
  header. Atomicwork also ships an official hosted MCP server so AI clients (Claude, Cursor, Copilot, Codex) can drive the
  same operations as tools. The API is documented as OpenAPI 3.1 with 102 paths across 16 tags, offset and cursor pagination,
  and a structured filter model.
url: https://raw.githubusercontent.com/api-evangelist/atomicwork/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: profiled
x-tier-reason: enriched-from-public-api
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.prod.website-files.com/64f08da4e7effe6dcb06d456/6a101caaa06c458154ef693c_Logomark.png
tags:
- Company
- Service Management
- ITSM
- ESM
- IT Service Desk
- Identity Governance
- Asset Management
- AI Agents
- MCP
- Enterprise
apis:
- aid: atomicwork-public-api
  name: Atomicwork Public API
  description: 'Workspace-scoped REST API for the Atomicwork agentic service management platform: requests/tickets, changes,
    problems, assets, users, workspaces, service catalog, workflows, custom objects, audit logs, and IGA access grants. OpenAPI
    3.1, API-key auth (X-Api-Key + X-Workspace-Id).'
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Service Management
  - ITSM
  - Identity Governance
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-public-api-openapi.yaml
  - type: Overlay
    url: overlays/atomicwork-public-api-overlay.yaml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
common:
- type: Website
  url: https://www.atomicwork.com
- type: DeveloperPortal
  url: https://developers.atomicwork.com
- type: Documentation
  url: https://developers.atomicwork.com
- type: APIReference
  url: https://developers.atomicwork.com/api-reference/introduction
- type: GettingStarted
  url: https://developers.atomicwork.com/api-reference/introduction
- type: Blog
  url: https://www.atomicwork.com/blog
- type: Pricing
  url: https://www.atomicwork.com/pricing
- type: SignUp
  url: https://app.atomicwork.com
- type: Login
  url: https://app.atomicwork.com
- type: TermsOfService
  url: https://www.atomicwork.com/terms
- type: PrivacyPolicy
  url: https://www.atomicwork.com/privacy
- type: Integrations
  url: https://www.atomicwork.com/integrations
- type: StatusPage
  url: https://status.atomicwork.com
- type: Security
  url: https://www.atomicwork.com/security
- type: Compliance
  url: https://trust.atomicwork.com/
- type: OpenAPI
  url: openapi/atomicwork-public-api-openapi.yaml
- type: Overlay
  url: overlays/atomicwork-public-api-overlay.yaml
- type: MCPServer
  url: https://developers.atomicwork.com/_mcp/server
- type: LLMsTxt
  url: llms/atomicwork-llms.txt
- type: LlmsText
  url: https://developers.atomicwork.com/llms.txt
- type: WellKnown
  url: well-known/atomicwork-well-known.yml
- type: Authentication
  url: authentication/atomicwork-authentication.yml
- type: Conventions
  url: conventions/atomicwork-conventions.yml
- type: ErrorCatalog
  url: errors/atomicwork-problem-types.yml
- type: Lifecycle
  url: lifecycle/atomicwork-lifecycle.yml
- type: Conformance
  url: conformance/atomicwork-conformance.yml
- type: DataModel
  url: data-model/atomicwork-data-model.yml
- type: DomainSecurity
  url: security/atomicwork-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/atomicwork-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/atomicwork-trust-center.yml
- type: AgentSkill
  url: skills/_index.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence