Atomicwork

Atomicwork is an agentic service management (ITSM/ESM) platform that pairs an AI "coworker" (Atom) with a modern service desk for IT, HR, and other enterprise teams. The Atomicwork Public API gives programmatic, workspace-scoped access to the core platform — requests and tickets (incidents, service requests, problems, changes, major incidents), assets and a CMDB, users and workspaces, service catalog, automation workflows, custom objects, audit logs, and identity governance (IGA) grants and entitlements. Authentication is via a workspace-scoped API key (X-Api-Key) with an X-Workspace-Id scoping header. Atomicwork also ships an official hosted MCP server so AI clients (Claude, Cursor, Copilot, Codex) can drive the same operations as tools. The API is documented as OpenAPI 3.1 with 102 paths across 16 tags, offset and cursor pagination, and a structured filter model.

Atomicwork publishes 16 APIs on the APIs.io network, including assets API, businessHourConfig API, entities API, and 13 more. Tagged areas include Company, Service Management, ITSM, ESM, and IT Service Desk.

Atomicwork’s developer surface includes documentation, API reference, getting-started guide, engineering blog, pricing, signup flow, authentication, and 23 more developer resources.

🌐 Visit website 📡 Source on GitHub

49.5/100 developing ▬ flat Agent 27/100 agent aware Front door AI 6/6 dominant saas Full breakdown ↓
scored 2026-09-19 · rubric v0.22.0

1 APIs 1 MCP Servers

Company Service Management ITSM ESMIT Service DeskIdentity Governance Asset Management AI Agents MCP Enterprise

Kin Score

Kin Score How this is scored →
scored 2026-09-19 · rubric v0.22.0

Composite quality — 49.5/100 · developing

Contract Quality 11.1 / 23

Developer Ergonomics 9.8 / 18

Access Clarity 10.9 / 18

Operational Transparency 2.2 / 12

Contract Governance 2.0 / 11

Discoverability 6.8 / 9

Create-or-Update Ergonomics 2.8 / 10

Agent readiness — 27/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 6 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/atomicwork: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 16

Individual APIs this provider publishes, each with its own machine-readable definition.

Atomicwork assets API

The assets API from Atomicwork — 7 operation(s) for assets.

Atomicwork businessHourConfig API

The businessHourConfig API from Atomicwork — 2 operation(s) for businesshourconfig.

Atomicwork entities API

The entities API from Atomicwork — 1 operation(s) for entities.

Atomicwork forms API

The forms API from Atomicwork — 5 operation(s) for forms.

Atomicwork problems API

The problems API from Atomicwork — 4 operation(s) for problems.

Atomicwork requests API

The requests API from Atomicwork — 19 operation(s) for requests.

Atomicwork tags API

The tags API from Atomicwork — 2 operation(s) for tags.

Atomicwork users API

The users API from Atomicwork — 10 operation(s) for users.

Atomicwork workflows API

The workflows API from Atomicwork — 14 operation(s) for workflows.

Atomicwork workspaces API

The workspaces API from Atomicwork — 3 operation(s) for workspaces.

Atomicwork Access Management API

The Access Management API from Atomicwork — 8 operation(s) for access management.

Atomicwork Agent Groups API

The Agent Groups API from Atomicwork — 3 operation(s) for agent groups.

Atomicwork Audit Logs API

The Audit Logs API from Atomicwork — 3 operation(s) for audit logs.

Atomicwork Change Management API

The Change Management API from Atomicwork — 7 operation(s) for change management.

Atomicwork Custom Objects API

The Custom Objects API from Atomicwork — 7 operation(s) for custom objects.

Atomicwork Service Catalog API

The Service Catalog API from Atomicwork — 7 operation(s) for service catalog.

Scroll for all 16

Open Collections 17

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Atomicwork Public accessManagement API

OPEN COLLECTION

Atomicwork Public accessManagement agentGroups API

OPEN COLLECTION

Atomicwork Public accessManagement assets API

OPEN COLLECTION

Atomicwork Public accessManagement auditLogs API

OPEN COLLECTION

Atomicwork Public accessManagement businessHourConfig API

OPEN COLLECTION

Atomicwork Public accessManagement changeManagement API

OPEN COLLECTION

Atomicwork Public accessManagement customObjects API

OPEN COLLECTION

Atomicwork Public accessManagement entities API

OPEN COLLECTION

Atomicwork Public accessManagement forms API

OPEN COLLECTION

Atomicwork Public accessManagement problems API

OPEN COLLECTION

Atomicwork Public accessManagement requests API

OPEN COLLECTION

Atomicwork Public accessManagement serviceCatalog API

OPEN COLLECTION

Atomicwork Public accessManagement tags API

OPEN COLLECTION

Atomicwork Public accessManagement users API

OPEN COLLECTION

Atomicwork Public accessManagement workflows API

OPEN COLLECTION

Atomicwork Public accessManagement workspaces API

OPEN COLLECTION

Scroll for all 17

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Atomicwork MCP Server

MCP SERVER

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Atomicwork Authentication

apiKey · 1 scheme

SECURITY

Atomicwork Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Atomicwork Vulnerability Disclosure

contact published

SECURITY

Atomicwork Trust Center

SOC 2 Type 1, SOC 2 Type 2, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HIPAA, GDPR, CCPA, CSA STAR Level 1, Microsoft 365 Certification, CASA Tier 3

SECURITY

Resources

Get Started 4

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

SignUp

SignUp

Login

Documentation 3

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

OpenAPI

OpenAPI

Agent Surfaces 5

MCP servers, agent skills, and machine-readable catalogs

MCPServer

LLMsTxt

LlmsText

WellKnown

AgentSkill

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

Lifecycle

Conformance

DataModel

Access & Security 6

Authentication, authorization, and security posture

Security

Compliance

Authentication

DomainSecurity

VulnerabilityDisclosure

VulnerabilityDisclosure

TrustCenter

TrustCenter

Operate 1

Status, limits, changes, and where to get help

StatusPage

StatusPage

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

Overlay

Overlay

Source (apis.yml)

aid: atomicwork
name: Atomicwork
description: Atomicwork is an agentic service management (ITSM/ESM) platform that pairs an AI "coworker" (Atom) with a modern
  service desk for IT, HR, and other enterprise teams. The Atomicwork Public API gives programmatic, workspace-scoped access
  to the core platform — requests and tickets (incidents, service requests, problems, changes, major incidents), assets and
  a CMDB, users and workspaces, service catalog, automation workflows, custom objects, audit logs, and identity governance
  (IGA) grants and entitlements. Authentication is via a workspace-scoped API key (X-Api-Key) with an X-Workspace-Id scoping
  header. Atomicwork also ships an official hosted MCP server so AI clients (Claude, Cursor, Copilot, Codex) can drive the
  same operations as tools. The API is documented as OpenAPI 3.1 with 102 paths across 16 tags, offset and cursor pagination,
  and a structured filter model.
url: https://raw.githubusercontent.com/api-evangelist/atomicwork/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: profiled
x-tier-reason: enriched-from-public-api
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.prod.website-files.com/64f08da4e7effe6dcb06d456/6a101caaa06c458154ef693c_Logomark.png
x-docs-platform: fern
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-09-19
tags:
- Company
- Service Management
- ITSM
- ESM
- IT Service Desk
- Identity Governance
- Asset Management
- AI Agents
- MCP
- Enterprise
apis:
- aid: atomicwork:atomicwork-assets-api
  name: Atomicwork assets API
  description: The assets API from Atomicwork — 7 operation(s) for assets.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Assets
  tags_raw:
  - assets
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-assets-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-businesshourconfig-api
  name: Atomicwork businessHourConfig API
  description: The businessHourConfig API from Atomicwork — 2 operation(s) for businesshourconfig.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags: []
  tags_raw:
  - businessHourConfig
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-businesshourconfig-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-entities-api
  name: Atomicwork entities API
  description: The entities API from Atomicwork — 1 operation(s) for entities.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Entities
  tags_raw:
  - entities
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-entities-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-forms-api
  name: Atomicwork forms API
  description: The forms API from Atomicwork — 5 operation(s) for forms.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Forms
  tags_raw:
  - forms
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-forms-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-problems-api
  name: Atomicwork problems API
  description: The problems API from Atomicwork — 4 operation(s) for problems.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Problems
  tags_raw:
  - problems
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-problems-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-requests-api
  name: Atomicwork requests API
  description: The requests API from Atomicwork — 19 operation(s) for requests.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Requests
  tags_raw:
  - requests
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-requests-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-tags-api
  name: Atomicwork tags API
  description: The tags API from Atomicwork — 2 operation(s) for tags.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Tags
  tags_raw:
  - tags
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-tags-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-users-api
  name: Atomicwork users API
  description: The users API from Atomicwork — 10 operation(s) for users.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - User
  tags_raw:
  - users
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-users-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-workflows-api
  name: Atomicwork workflows API
  description: The workflows API from Atomicwork — 14 operation(s) for workflows.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Workflows
  tags_raw:
  - workflows
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-workflows-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-workspaces-api
  name: Atomicwork workspaces API
  description: The workspaces API from Atomicwork — 3 operation(s) for workspaces.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Workspace
  tags_raw:
  - workspaces
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-workspaces-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-access-management-api
  name: Atomicwork Access Management API
  description: The Access Management API from Atomicwork — 8 operation(s) for access management.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Access Management
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-access-management-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-agent-groups-api
  name: Atomicwork Agent Groups API
  description: The Agent Groups API from Atomicwork — 3 operation(s) for agent groups.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Agent Groups
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-agent-groups-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-audit-logs-api
  name: Atomicwork Audit Logs API
  description: The Audit Logs API from Atomicwork — 3 operation(s) for audit logs.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Audit Logs
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-audit-logs-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-change-management-api
  name: Atomicwork Change Management API
  description: The Change Management API from Atomicwork — 7 operation(s) for change management.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Change Management
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-change-management-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-custom-objects-api
  name: Atomicwork Custom Objects API
  description: The Custom Objects API from Atomicwork — 7 operation(s) for custom objects.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Custom Objects
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-custom-objects-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
- aid: atomicwork:atomicwork-service-catalog-api
  name: Atomicwork Service Catalog API
  description: The Service Catalog API from Atomicwork — 7 operation(s) for service catalog.
  humanURL: https://developers.atomicwork.com/api-reference/introduction
  baseURL: https://{tenant}.atomicwork.com/api/v1
  tags:
  - Service Catalog
  properties:
  - type: OpenAPI
    url: openapi/atomicwork-service-catalog-api-openapi.yml
  - type: Documentation
    url: https://developers.atomicwork.com
  - type: APIReference
    url: https://developers.atomicwork.com/api-reference/introduction
common:
- type: Website
  url: https://www.atomicwork.com
- type: DeveloperPortal
  url: https://developers.atomicwork.com
- type: Documentation
  url: https://developers.atomicwork.com
- type: APIReference
  url: https://developers.atomicwork.com/api-reference/introduction
- type: GettingStarted
  url: https://developers.atomicwork.com/api-reference/introduction
- type: Blog
  url: https://www.atomicwork.com/blog
- type: Pricing
  url: https://www.atomicwork.com/pricing
- type: SignUp
  url: https://app.atomicwork.com
- type: Login
  url: https://app.atomicwork.com
- type: TermsOfService
  url: https://www.atomicwork.com/terms
- type: PrivacyPolicy
  url: https://www.atomicwork.com/privacy
- type: Integrations
  url: https://www.atomicwork.com/integrations
- type: StatusPage
  url: https://status.atomicwork.com
- type: Security
  url: https://www.atomicwork.com/security
- type: Compliance
  url: https://trust.atomicwork.com/
- type: OpenAPI
  url: openapi/_original/atomicwork-public-api-openapi.yaml
- type: Overlay
  url: overlays/atomicwork-public-api-overlay.yaml
- type: MCPServer
  url: https://developers.atomicwork.com/_mcp/server
- type: LLMsTxt
  url: llms/atomicwork-llms.txt
- type: LlmsText
  url: https://developers.atomicwork.com/llms.txt
- type: WellKnown
  url: well-known/atomicwork-well-known.yml
- type: Authentication
  url: authentication/atomicwork-authentication.yml
- type: Conventions
  url: conventions/atomicwork-conventions.yml
- type: ErrorCatalog
  url: errors/atomicwork-problem-types.yml
- type: Lifecycle
  url: lifecycle/atomicwork-lifecycle.yml
- type: Conformance
  url: conformance/atomicwork-conformance.yml
- type: DataModel
  url: data-model/atomicwork-data-model.yml
- type: DomainSecurity
  url: security/atomicwork-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/atomicwork-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/atomicwork-trust-center.yml
- type: AgentSkill
  url: skills/_index.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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