Agency Ai website screenshot

Agency Ai

Agency (agency.inc) is an agentic AI company building autonomous customer success agents for B2B SaaS. Founded in 2024 by Elias Torres and Luke Van Seters (previously of Drift), Agency raised a $20M Series A led by Menlo Ventures with Sequoia, Felicis, Snowflake Ventures, and Databricks Ventures. Its flagship product, Kai, is a superintelligent AI co-worker that runs the long tail of the customer book most companies leave untouched — drawing signal from email, Slack, support tickets, and product usage to monitor accounts, catch churn signals early, and run personalized onboarding, adoption, expansion, and renewal outreach through customer-success Playbooks. Agency is a SOC 2 Type II and ISO 27001 certified, GDPR-aligned application; it does not currently publish a public developer API, SDKs, or API documentation.

Agency Ai is profiled on the APIs.io network. Tagged areas include Company, Artificial Intelligence, AI Agents, Customer Success, and Customer Relationship Management.

Agency Ai’s developer surface includes engineering blog and 9 more developer resources.

🌐 Visit website 📡 Source on GitHub
16.6/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyArtificial IntelligenceAI AgentsCustomer SuccessCustomer Relationship ManagementSaaSAgentic AIAutomation

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 16.6/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 0.4 / 20
Commercial Clarity 7.4 / 20
Operational Transparency 2.1 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/agency-ai: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Agency Ai Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agency Ai Vulnerability Disclosure

Bugcrowd

SECURITY

Agency Ai Trust Center

SOC 2 Type II, ISO 27001, GDPR

SECURITY

Resources

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization
GitHubOrganization

Access & Security 5

Authentication, authorization, and security posture

Security
Security
 Compliance
Compliance
 TrustCenter
TrustCenter
 VulnerabilityDisclosure
VulnerabilityDisclosure
 DomainSecurity
DomainSecurity

Commercial 2

Pricing, plans, and the legal terms of use

PrivacyPolicy
PrivacyPolicy
 TermsOfService
TermsOfService

Company 2

The organization behind the API

Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: agency-ai
name: Agency Ai
description: Agency (agency.inc) is an agentic AI company building autonomous customer success agents for B2B SaaS. Founded
  in 2024 by Elias Torres and Luke Van Seters (previously of Drift), Agency raised a $20M Series A led by Menlo Ventures with
  Sequoia, Felicis, Snowflake Ventures, and Databricks Ventures. Its flagship product, Kai, is a superintelligent AI co-worker
  that runs the long tail of the customer book most companies leave untouched — drawing signal from email, Slack, support
  tickets, and product usage to monitor accounts, catch churn signals early, and run personalized onboarding, adoption, expansion,
  and renewal outreach through customer-success Playbooks. Agency is a SOC 2 Type II and ISO 27001 certified, GDPR-aligned
  application; it does not currently publish a public developer API, SDKs, or API documentation.
url: https://raw.githubusercontent.com/api-evangelist/agency-ai/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://cdn.prod.website-files.com/68dfcddc308200f286057fd2/68e6f00ab8d0611cd0ba1264_og-image.jpg
x-type: company
x-source: vc-portfolio
x-backed-by:
- menlo-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-17'
tags:
- Company
- Artificial Intelligence
- AI Agents
- Customer Success
- Customer Relationship Management
- SaaS
- Agentic AI
- Automation
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.agency.inc
- type: Blog
  url: https://www.agency.inc/blog
- type: PrivacyPolicy
  url: https://www.agency.inc/privacy
- type: TermsOfService
  url: https://www.agency.inc/terms-of-service
- type: GitHubOrganization
  url: https://github.com/agency-inc
- type: Security
  url: https://www.agency.inc/security
- type: Compliance
  url: https://www.agency.inc/security
- type: TrustCenter
  url: security/agency-ai-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/agency-ai-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/agency-ai-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence