Act! CRM

aid: act
name: Act! CRM
description: Act! is a CRM and marketing automation platform built for small and mid-sized businesses, providing contact and
  activity management, opportunity tracking, email marketing, and pipeline reporting in cloud (Act! Advantage) or on-premises
  (Act! Premium Desktop) editions. The Act! Web API is a JSON-based REST API that exposes contacts, companies, groups, opportunities,
  activities, tasks, notes, history, documents and tenant-defined custom entities across 410 operations, with OData v4 query
  options ($filter, $orderby, $top, $skip, $select, $expand) on collection reads, multipart batching at POST /api/$batch,
  a webhook registration API, and a published Swagger 2.0 specification. Authentication is a JWT bearer token minted at GET
  /authorize from HTTP Basic credentials plus an Act-Database-Name header. The API is deployed per database — either on Act!
  Premium Cloud or on the customer's own IIS server — so the base URL is per-tenant.
type: Index
accessModel:
  pricing: paid
  onboarding: self-service
  trial: true
  try_now: false
  public: true
  label: Public docs, paid access
  confidence: high
  source:
  - https://www.act.com/developer/
  - https://apimta.act.com/act.web.api/
  - https://www.act.com/pricing/
  - https://www.act.com/trial/act/
  note: Documentation, the Swagger document and the anonymous GET /api/system route are all public and require no account.
    Actually calling the API requires an Act! subscription that includes API access — the API's own error codes 4031 (Subscription
    required) and 4032 (API access permission required) make the entitlement explicit. Act! documents the free Act! Premium
    trial as the route to API access.
  generated: '2026-08-13'
  method: searched
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/act.png
tags:
- CRM
- Marketing Automation
- Contact Management
- Sales
- Opportunity Management
- OData
- Small Business
tags_raw:
- CRM
- Customer Relationship Management
- Marketing Automation
- Contact Management
- Sales
- Opportunity Management
- OData
- Small Business
url: https://raw.githubusercontent.com/api-evangelist/act/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-08-13'
specificationVersion: '0.23'
apis:
- aid: act:web-api
  name: Act! Web API
  description: JSON-based REST API for the Act! CRM database exposing contacts, companies, groups, opportunities, tasks, activity
    series, calendar, notes, history, documents, attachments, users, teams, preferences, analytics and tenant-defined custom
    entities — 410 operations across 31 resource areas. Collection reads accept OData v4 query options; requests can be batched
    at POST /api/$batch; webhooks are registered through the API itself. The database schema is discoverable at runtime through
    the MetadataInfo operations because Act! databases are user-extensible. Authentication is a JWT bearer token obtained
    from GET /authorize with HTTP Basic credentials and an Act-Database-Name header.
  humanURL: https://www.act.com/developer/
  baseURL: https://apimta.act.com/act.web.api
  tags:
  - CRM
  - REST API
  - OData
  - OpenAPI
  - Webhook
  - Contact Management
  tags_raw:
  - CRM
  - REST API
  - OData
  - OpenAPI
  - Webhooks
  - Contact Management
  properties:
  - type: Documentation
    url: https://www.act.com/developer/
  - type: APIReference
    url: https://apimta.act.com/act.web.api/
  - type: Swagger
    url: https://apimta.act.com/act.web.api/swagger/docs/v1
  - type: Admin Guide
    url: https://www.act.com/uploads/docs/en/webapi_admin_guide.pdf
  - type: OpenAPI
    url: openapi/act-activity-series-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-analytics-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-calendar-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-companies-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-configurations-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-contacts-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-cors-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-custom-entities-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-database-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-document-types-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-documents-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-geographics-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-groups-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-history-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-history-types-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-import-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-marketing-automations-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-metadata-info-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-notes-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-opportunities-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-preferences-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-products-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-secondary-contacts-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-supplemental-files-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-sync-data-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-system-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-task-types-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-tasks-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-teams-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-users-api-openapi.yml
  - type: OpenAPI
    url: openapi/act-webhooks-api-openapi.yml
  - type: Overlay
    url: overlays/act-web-api-overlay.yaml
  - type: Webhooks
    url: asyncapi/act-webhooks.yml
  - type: Conventions
    url: conventions/act-conventions.yml
  - type: ErrorCatalog
    url: errors/act-problem-types.yml
  - type: RateLimits
    url: rate-limits/act-rate-limits.yml
  - type: DataModel
    url: data-model/act-data-model.yml
  - type: Sandbox
    url: sandbox/act-sandbox.yml
  - type: MCPServer
    url: mcp/act-mcp.yml
common:
- type: Authentication
  url: authentication/act-authentication.yml
- type: DomainSecurity
  url: security/act-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/act-vulnerability-disclosure.yml
- type: Security
  url: security/act-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/act-trust-center.yml
- type: Compliance
  url: security/act-trust-center.yml
- type: Conformance
  url: conformance/act-conformance.yml
- type: Lifecycle
  url: lifecycle/act-lifecycle.yml
- type: Deprecation
  url: https://www.act.com/obsolescence-policy/
- type: StatusPage
  url: https://status.act.com/
- type: ChangeLog
  url: changelog/act-changelog.yml
- type: Plans
  url: plans/act-plans-pricing.yml
- type: Packages
  url: packages/act-packages.yml
- type: LLMsTxt
  url: llms/act-llms.txt
- type: AgentSkill
  url: skills/_index.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/actsoftware
- type: Website
  url: https://www.act.com
- type: DeveloperPortal
  url: https://www.act.com/developer/
- type: Documentation
  url: https://www.act.com/developer/
- type: APIReference
  url: https://apimta.act.com/act.web.api/
- type: GettingStarted
  url: https://www.act.com/resources/getting-started/act-cloud/
- type: Support
  url: https://support.act.com/
- type: HelpCenter
  url: https://help.act.com/
- type: GitHubOrganization
  url: https://github.com/Swiftpage
- type: Pricing
  url: https://www.act.com/pricing/
- type: SignUp
  url: https://www.act.com/trial/act/
- type: Login
  url: https://my.act.com/en-us/myact
- type: TermsOfService
  url: https://www.act.com/legal/terms-of-service/
- type: PrivacyPolicy
  url: https://www.act.com/legal/privacy-policy/
- type: Blog
  url: https://www.act.com/blog/
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 56
  pass: local-v1