Act! CRM Secondary Contacts API

openapi: 3.2.0
info:
  title: Act! Web Secondary Contacts API
  version: v1
  description: Act! Web API is a JSON-based REST API for the Act! CRM database, exposing contacts, companies, groups, opportunities, activities, notes, history and custom entities. Reads support OData query options ($filter, $orderby, $top, $skip, $select, $expand) and requests may be batched via POST /api/$batch. Authentication is a JWT bearer token obtained from GET /authorize using HTTP Basic credentials plus an Act-Database-Name header.
  contact:
    name: Act! Developers
    url: https://www.act.com/developer/
  termsOfService: https://www.act.com/legal/terms-of-service/
servers:
- url: https://apimta.act.com/act.web.api
  description: Act! Premium Cloud API — US region (host and basePath as published in the provider Swagger document).
- url: https://{server}/{customer}-api/act.web.api
  description: Act! Premium Cloud tenant endpoint, per the Act! Web API home page.
  variables:
    server:
      default: apimta.act.com
    customer:
      default: customer
- url: https://{server}/act.web.api
  description: Self-hosted Act! Premium for Web / Act! Premium Windows IIS deployment.
  variables:
    server:
      default: localhost
security:
- bearerAuth: []
  actDatabaseName: []
tags:
- name: SecondaryContacts
paths:
  /api/contacts/{contactId}/secondary-contacts/{id}:
    get:
      tags:
      - SecondaryContacts
      summary: Get a specific secondary contact.
      operationId: SecondaryContacts_Get_5AE7C09D
      parameters:
      - name: contactId
        in: path
        required: true
        description: The unique identifier for the primary contact.
        schema:
          type: string
      - name: id
        in: path
        required: true
        description: The unique identifier (id) for a given contact.
        schema:
          type: string
      - name: phoneFormat
        in: query
        required: false
        schema:
          type: string
          enum:
          - None
          - E164
      responses:
        '200':
          description: OK indicates that the request succeeded and that the requested information is in the response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            application/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            text/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        '400':
          description: BadRequest indicates that the request could not be understood by the server. BadRequest is sent when no other error is applicable, or if the exact error is unknown or does not have its own error code.
        '401':
          description: Unauthorized indicates that the requested resource requires authentication. The WWW-Authenticate header contains the details of how to perform the authentication.
        '404':
          description: NotFound indicates that the requested resource does not exist on the server.
        '500':
          description: Unexpected error.
    put:
      tags:
      - SecondaryContacts
      summary: Update an already existing secondary contact.
      operationId: SecondaryContacts_Put_5975AAF3
      parameters:
      - name: contactId
        in: path
        required: true
        description: The unique identifier for the primary contact.
        schema:
          type: string
      - name: id
        in: path
        required: true
        description: The unique identifier (id) for a given secondary contact.
        schema:
          type: string
      - name: phoneFormat
        in: query
        required: false
        schema:
          type: string
          enum:
          - None
          - E164
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          application/xml:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          text/xml:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          application/x-www-form-urlencoded:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        description: The contact definition.
      responses:
        '200':
          description: OK indicates that the request succeeded and that the requested information is in the response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            application/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            text/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        '400':
          description: BadRequest indicates that the request could not be understood by the server. BadRequest is sent when no other error is applicable, or if the exact error is unknown or does not have its own error code.
        '401':
          description: Unauthorized indicates that the requested resource requires authentication. The WWW-Authenticate header contains the details of how to perform the authentication.
        '404':
          description: NotFound indicates that the requested resource does not exist on the server.
        '500':
          description: Unexpected error.
    delete:
      tags:
      - SecondaryContacts
      summary: Delete an existing secondary contact.
      operationId: SecondaryContacts_Delete_33369209
      parameters:
      - name: contactId
        in: path
        required: true
        description: The unique identifier for the primary contact.
        schema:
          type: string
      - name: id
        in: path
        required: true
        description: The unique identifier (id) for a given secondary contact.
        schema:
          type: string
      responses:
        '204':
          description: NoContent indicates that the request has been successfully processed and that the response is intentionally blank.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/System.Object'
            application/xml:
              schema:
                $ref: '#/components/schemas/System.Object'
            text/xml:
              schema:
                $ref: '#/components/schemas/System.Object'
        '400':
          description: BadRequest indicates that the request could not be understood by the server. BadRequest is sent when no other error is applicable, or if the exact error is unknown or does not have its own error code.
        '401':
          description: Unauthorized indicates that the requested resource requires authentication. The WWW-Authenticate header contains the details of how to perform the authentication.
        '404':
          description: NotFound indicates that the requested resource does not exist on the server.
        '500':
          description: Unexpected error.
    patch:
      tags:
      - SecondaryContacts
      summary: Update (partially) an already existing secondary contact.
      operationId: SecondaryContacts_Patch_29CC2E85
      parameters:
      - name: contactId
        in: path
        required: true
        description: The unique identifier for the primary contact.
        schema:
          type: string
      - name: id
        in: path
        required: true
        description: The unique identifier (id) for a given secondary contact.
        schema:
          type: string
      - name: phoneFormat
        in: query
        required: false
        schema:
          type: string
          enum:
          - None
          - E164
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          application/xml:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          text/xml:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          application/x-www-form-urlencoded:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        description: The contact definition.
      responses:
        '200':
          description: OK indicates that the request succeeded and that the requested information is in the response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            application/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            text/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        '400':
          description: BadRequest indicates that the request could not be understood by the server. BadRequest is sent when no other error is applicable, or if the exact error is unknown or does not have its own error code.
        '401':
          description: Unauthorized indicates that the requested resource requires authentication. The WWW-Authenticate header contains the details of how to perform the authentication.
        '404':
          description: NotFound indicates that the requested resource does not exist on the server.
        '500':
          description: Unexpected error.
  /api/contacts/{contactId}/secondary-contacts:
    get:
      tags:
      - SecondaryContacts
      summary: Get all secondary contacts matching an (optional) OData query.
      operationId: SecondaryContacts_Get_CD9BB980
      parameters:
      - name: contactId
        in: path
        required: true
        description: The unique identifier for the primary contact.
        schema:
          type: string
      - name: phoneFormat
        in: query
        required: false
        schema:
          type: string
          enum:
          - None
          - E164
      responses:
        '200':
          description: OK indicates that the request succeeded and that the requested information is in the response.
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            application/xml:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            text/xml:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        '401':
          description: Unauthorized indicates that the requested resource requires authentication. The WWW-Authenticate header contains the details of how to perform the authentication.
        '500':
          description: Unexpected error.
    post:
      tags:
      - SecondaryContacts
      summary: Create a new secondary contact.
      operationId: SecondaryContacts_Post_C7CBE102
      parameters:
      - name: contactId
        in: path
        required: true
        description: The unique identifier for the primary contact.
        schema:
          type: string
      - name: phoneFormat
        in: query
        required: false
        schema:
          type: string
          enum:
          - None
          - E164
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          application/xml:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          text/xml:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
          application/x-www-form-urlencoded:
            schema:
              $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        description: The contact definition.
      responses:
        '201':
          description: Created indicates that the request resulted in a new resource created before the response was sent.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            application/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
            text/xml:
              schema:
                $ref: '#/components/schemas/act.web.api.models.Contacts.Contact'
        '400':
          description: BadRequest indicates that the request could not be understood by the server. BadRequest is sent when no other error is applicable, or if the exact error is unknown or does not have its own error code.
        '401':
          description: Unauthorized indicates that the requested resource requires authentication. The WWW-Authenticate header contains the details of how to perform the authentication.
        '404':
          description: NotFound indicates that the requested resource does not exist on the server.
        '500':
          description: Unexpected error.
  /api/contacts/{contactId}/secondary-contacts/{id}/promote:
    put:
      tags:
      - SecondaryContacts
      summary: Promote secondary contact to primary
      operationId: SecondaryContacts_PutPromote_BAF24408
      parameters:
      - name: contactId
        in: path
        required: true
        description: The unique identifier for the primary contact.
        schema:
          type: string
      - name: id
        in: path
        required: true
        description: The unique identifier (id) for a given secondary contact.
        schema:
          type: string
      responses:
        '200':
          description: OK indicates that the request succeeded and that the requested information is in the response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/System.Object'
            application/xml:
              schema:
                $ref: '#/components/schemas/System.Object'
            text/xml:
              schema:
                $ref: '#/components/schemas/System.Object'
        '400':
          description: BadRequest indicates that the request could not be understood by the server. BadRequest is sent when no other error is applicable, or if the exact error is unknown or does not have its own error code.
        '401':
          description: Unauthorized indicates that the requested resource requires authentication. The WWW-Authenticate header contains the details of how to perform the authentication.
        '404':
          description: NotFound indicates that the requested resource does not exist on the server.
        '500':
          description: Unexpected error.
components:
  schemas:
    act.web.api.models.Address:
      description: A specific place where a person, business, or organization can be found and where physical mail can be received.
      type: object
      properties:
        line1:
          description: Primary street address
          type: string
        line2:
          description: Secondary street address
          type: string
        line3:
          description: Miscellaneous street address
          type: string
        city:
          description: An inhabited place of greater size, population, or importance than a town or village.
          type: string
        state:
          description: A nation or territory considered as an organized political community under one government.
          type: string
        postalCode:
          description: A code of letters and digits added to a postal address to aid in the sorting of mail.
          type: string
        country:
          description: A nation with its own government, occupying a particular territory.
          type: string
        latitude:
          format: double
          description: The angular distance of a place north or south of the earth's equator, or of a celestial object north or south of the celestial equator, usually expressed in degrees and minutes.
          type: number
        longitude:
          format: double
          description: The angular distance of a place east or west of the meridian at Greenwich, England, or west of the standard meridian of a celestial object, usually expressed in degrees and minutes.
          type: number
    act.web.api.models.Contacts.Contact:
      description: The person who is designated for giving information or being a representative for an organization.
      type: object
      properties:
        id:
          description: The unique identifier (id) for this contact.
          type: string
        idStatus:
          description: The relative social or professional position of an individual within a group or organization.
          type: string
        isUser:
          description: An indicator if this contact is also a user within the system.
          type: boolean
        company:
          description: The organization that this contact is associated with.
          type: string
        department:
          description: An area of special expertise or responsibility.
          type: string
        companyID:
          description: The unique identifier (companyID) for a given companies.
          type: string
        contactType:
          description: 'The type of contact: Contact, Secondary, or User.'
          type: string
        namePrefix:
          description: A patronymic prefix.
          type: string
        firstName:
          description: A personal given name.
          type: string
        middleName:
          description: A name between one's first name and surname.
          type: string
        lastName:
          description: The family name or surname.
          type: string
        nameSuffix:
          description: Provides additional information about the person that identifies an individual position, educational degree, accreditation, orffice, or honors.
          type: string
        fullName:
          description: The first name, any middle names, and surname of a contact.  This may also include name prefixes and sufixes that are defined within Act!
          type: string
        isFavorite:
          description: Assign this contact as a favorite.
          type: boolean
        isImported:
          description: Identifies last communication or action with a contact.
          type: boolean
        importDate:
          format: date-time
          description: This readonly property displays the date that the opportunity was imported into the system.
          type: string
        isPrivate:
          description: Identifies last communication or action with a contact.
          type: boolean
        acl:
          description: Access Levels
          type: string
        lastResults:
          description: Identifies last communication or action with a contact.
          type: string
        lastEmail:
          format: date-time
          description: ''
          type: string
        lastAttempt:
          format: date-time
          description: ''
          type: string
        lastReach:
          format: date-time
          description: ''
          type: string
        lastMeeting:
          format: date-time
          description: ''
          type: string
        lastLetterSent:
          format: date-time
          description: ''
          type: string
        messengerID:
          description: An online identifier alias.
          type: string
        referredBy:
          description: Indicates how this contact came about.
          type: string
        salutation:
          description: A gesture or utterance made as a greeting or acknowledgment.
          type: string
        jobTitle:
          description: The title or position this contact holds.
          type: string
        amaScore:
          format: int32
          description: The contact's
          type: integer
        emailAddress:
          description: A unique electronic address that an individual can be contacted.
          type: string
        altEmailAddress:
          description: A unique electronic address that an individual can be contacted.
          type: string
        personalEmailAddress:
          description: A unique electronic address that an individual can be contacted.
          type: string
        website:
          description: The contact's web site.
          type: string
        birthday:
          format: date-time
          description: The anniversary of the day on which a person was born.
          type: string
        businessAddress:
          $ref: '#/components/schemas/act.web.api.models.Address'
          description: The contact's business address.
        businessPhone:
          description: The contact's business phone number.
          type: string
        businessExtension:
          description: The contact's business phone number extension.
          type: string
        businessCountryCode:
          format: int32
          description: The contact's business phone country code.
          type: integer
        businessMaskFormat:
          description: The contact's business phone mask format.
          type: string
        mobilePhone:
          description: The contact's mobile phone number.
          type: string
        mobileExtension:
          description: The contact's mobile phone extension.
          type: string
        mobileCountryCode:
          format: int32
          description: The contact's mobile phone country code.
          type: integer
        mobileMaskFormat:
          description: The contact's mobile phone mask format.
          type: string
        faxPhone:
          description: The contact's fax phone number.
          type: string
        faxExtension:
          description: The contact's fax phone number extension.
          type: string
        faxCountryCode:
          format: int32
          description: The contact's fax phone country code.
          type: integer
        faxMaskFormat:
          description: The contact's fax phone mask format.
          type: string
        homeAddress:
          $ref: '#/components/schemas/act.web.api.models.Address'
          description: The contact's home address.
        homePhone:
          description: The contact's home phone number.
          type: string
        homeExtension:
          description: The contact's home phone extension.
          type: string
        homeCountryCode:
          format: int32
          description: The contact's home phone country code.
          type: integer
        homeMaskFormat:
          description: The contact's home phone mask format.
          type: string
        alternatePhone:
          description: The contact's alternate phone number.
          type: string
        alternateExtension:
          description: The contact's alternate phone number extension.
          type: string
        alternateCountryCode:
          format: int32
          description: The contact's alternate phone country code.
          type: integer
        alternateMaskFormat:
          description: The contact's alternate phone mask.
          type: string
        pagerPhone:
          description: The contact's pager phone number.
          type: string
        pagerExtension:
          description: The contact's pager phone number extension
          type: string
        pagerCountryCode:
          format: int32
          description: The contact's pager phone country code.
          type: integer
        pagerMaskFormat:
          description: The contact's pager phone mask.
          type: string
        aemOptOut:
          description: ''
          type: boolean
        aemBounceBack:
          description: ''
          type: boolean
        recordManagerID:
          description: The record manager.
          type: string
        quickbooksId:
          description: Quickbooks external Id to match record with quickbooks contact
          type: string
        nylasContactId:
          description: Nylas contact Id to match record with a contact
          type: string
        customFields:
          type: object
          additionalProperties:
            $ref: '#/components/schemas/System.Object'
        created:
          format: date-time
          type: string
        edited:
          format: date-time
          type: string
        editedBy:
          type: string
        recordManager:
          type: string
    System.Object:
      type: object
      properties: {}
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: HTTP Basic credentials (Act! user name and password, RFC 7617) presented to GET /authorize together with the Act-Database-Name header to mint a JWT bearer token.
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: 'JWT bearer token returned by GET /authorize (RFC 6750). Sent as Authorization: Bearer <token> on every API request.'
    actDatabaseName:
      type: apiKey
      in: header
      name: Act-Database-Name
      description: Name of the Act! database the request is scoped to.