Waste Management

Waste Management (WM) is the largest environmental services company in North America, providing waste collection, transfer, disposal, and recycling services to over 20 million residential, commercial, industrial, and municipal customers across the United States. WM provides RESTful APIs for customers and third-party integrators to access account data including balance, services, invoices, pickup schedules, and ETAs via JWT authentication.

Waste Management publishes 7 API contracts indexed on the APIs.io network, including Cases API, Contacts API, Customers API, and 4 more. Tagged areas include Environmental Services, Fortune 500, Recycling, Solid Waste, and Sustainability.

The Waste Management catalog on APIs.io includes 1 JSON-LD context and 2 Spectral governance rulesets.

Waste Management’s developer surface includes authentication, developer portal, and 15 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

32.0/100 thin ▬ flat Agent 18/100 agent aware Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0

AccessEnterpriseSelf serve

1 published contract

Environmental Services Fortune 500 RecyclingSolid WasteSustainability Waste Management

What this lets a business do 2

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Financial Management

BC-200

Invoices

GET /customers/{customerId}/invoices GET /customers/{customerId}/invoices/{invoiceId}

Customer Relationship Management

BC-420

Contacts

GET /customers/{customerId}/contacts PATCH /customers/{customerId}/contacts

Kin Score

Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0

Composite quality — 32.0/100 · thin

Contract Quality 11.1 / 19

Developer Ergonomics 4.7 / 15

Access Clarity 0.8 / 15

Operational Transparency 0.5 / 10

Contract Governance 2.5 / 9

Discoverability 4.8 / 8

Regulatory Posture 2.5 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 18/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/waste-management: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Carbon Markets and Environmental Services (carbon removal, waste, mining)	undeclared	-	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 7

Individual APIs this provider publishes, each with its own machine-readable definition.

Waste Management Cases API

Retrieve and manage customer service cases.

Waste Management Contacts API

Manage billing and service contacts.

Waste Management Customers API

Retrieve and manage customer account information.

Waste Management Invoices API

Retrieve invoice summaries and details.

Waste Management Preferences API

Retrieve and update customer preference settings.

Waste Management Services API

Retrieve service details, schedules, materials, and ETAs.

Waste Management Tickets API

Retrieve disposal tickets and summaries.

Scroll for all 7

Open Collections 9

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Waste Management Customer Cases API

OPEN COLLECTION

Waste Management Customer Cases Contacts API

OPEN COLLECTION

Waste Management Customer API

OPEN COLLECTION

Waste Management Customer Cases Customers API

OPEN COLLECTION

Waste Management Customer Cases Invoices API

OPEN COLLECTION

Waste Management Customer Cases Preferences API

OPEN COLLECTION

Waste Management Customer Cases Services API

OPEN COLLECTION

Waste Management Customer Cases Tickets API

OPEN COLLECTION

Scroll for all 9

Pricing Plans 1

Published pricing tiers and plan structures.

Waste Management Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Waste Management Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Waste Management Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Waste Management Context

10 classes · 21 properties

JSON-LD

Spectral Rules 2

Spectral governance rulesets for linting and validating these APIs.

Waste Management — jsonschema rules

5 rules · 3 warnings 2 info

SPECTRAL

Waste Management API Rules

8 rules · 4 errors 1 info

SPECTRAL

JSON Schema 2

Standalone JSON Schema definitions for this provider's data models.

Waste Management Invoice

7 properties

JSON SCHEMA

Waste Management Service

8 properties

JSON SCHEMA

JSON Structure 1

JSON Structure definitions describing this provider's data shapes.

Waste Management Service Structure

0 properties

JSON STRUCTURE

Examples 4

Example request and response payloads for these APIs.

Waste Management Getcustomeroverview Example

3 fields

EXAMPLE

Waste Management Getserviceeta Example

3 fields

EXAMPLE

Waste Management Listinvoices Example

3 fields

EXAMPLE

Waste Management Listservices Example

3 fields

EXAMPLE

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Waste Management Authentication

http · 1 scheme

SECURITY

Waste Management Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Waste Management Agentic Access

17 operations · 2 acting

AGENTIC

Press 5

Recent news and press coverage referencing this provider.

Veolia and Mistral AI_ join forces to revolutionize resource ...

What is AI in Waste Management Market Size?

Smart waste management: A paradigm shift enabled by ...

AI and Machine Learning for Optimizing Waste ...

WM Announces New, Modernized High-Tech Recycling and ...

Resources

Get Started 1

Portal, sign-up, and the first successful call

Portal

Portal

Documentation 3

Reference material describing how the API behaves

OpenAPI

OpenAPI

JSONSchema

JSONSchema

JSONSchema

JSONSchema

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Design & Contract 4

Pagination, idempotency, versioning, errors, and events

SpectralRules

JSONStructure

JSONLD

Vocabulary

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 2

The organization behind the API

LinkedIn

Website

Website

Other 1

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: waste-management
name: Waste Management
description: Waste Management (WM) is the largest environmental services company in North America, providing waste collection,
  transfer, disposal, and recycling services to over 20 million residential, commercial, industrial, and municipal customers
  across the United States. WM provides RESTful APIs for customers and third-party integrators to access account data including
  balance, services, invoices, pickup schedules, and ETAs via JWT authentication.
url: https://www.wm.com
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: true
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - openapi
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: enterprise
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Enterprise · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/waste-management.png
x-docs-platform: mkdocs
x-docs-platform-confidence: medium
x-docs-platform-checked: 2026-10-17
x-docs-hosting: aws-cloudfront
tags:
- Environmental Services
- Fortune 500
- Recycling
- Solid Waste
- Sustainability
- Waste Management
created: '2026-05-03'
modified: '2026-05-19'
specificationVersion: '0.23'
type: Index
apis:
- aid: waste-management:waste-management-cases-api
  name: Waste Management Cases API
  description: Retrieve and manage customer service cases.
  humanURL: https://api.wm.com/
  tags:
  - Cases
  properties:
  - type: OpenAPI
    url: openapi/waste-management-cases-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/
  - type: SpectralRules
    url: rules/waste-management-rules.yml
- aid: waste-management:waste-management-contacts-api
  name: Waste Management Contacts API
  description: Manage billing and service contacts.
  humanURL: https://api.wm.com/
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/waste-management-contacts-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/
  - type: SpectralRules
    url: rules/waste-management-rules.yml
- aid: waste-management:waste-management-customers-api
  name: Waste Management Customers API
  description: Retrieve and manage customer account information.
  humanURL: https://api.wm.com/
  tags:
  - Customers
  properties:
  - type: OpenAPI
    url: openapi/waste-management-customers-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/
  - type: SpectralRules
    url: rules/waste-management-rules.yml
- aid: waste-management:waste-management-invoices-api
  name: Waste Management Invoices API
  description: Retrieve invoice summaries and details.
  humanURL: https://api.wm.com/
  tags:
  - Invoices
  properties:
  - type: OpenAPI
    url: openapi/waste-management-invoices-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/
  - type: SpectralRules
    url: rules/waste-management-rules.yml
- aid: waste-management:waste-management-preferences-api
  name: Waste Management Preferences API
  description: Retrieve and update customer preference settings.
  humanURL: https://api.wm.com/
  tags:
  - Preferences
  properties:
  - type: OpenAPI
    url: openapi/waste-management-preferences-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/
  - type: SpectralRules
    url: rules/waste-management-rules.yml
- aid: waste-management:waste-management-services-api
  name: Waste Management Services API
  description: Retrieve service details, schedules, materials, and ETAs.
  humanURL: https://api.wm.com/
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/waste-management-services-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/
  - type: SpectralRules
    url: rules/waste-management-rules.yml
- aid: waste-management:waste-management-tickets-api
  name: Waste Management Tickets API
  description: Retrieve disposal tickets and summaries.
  humanURL: https://api.wm.com/
  tags:
  - Ticketing
  tags_raw:
  - Tickets
  properties:
  - type: OpenAPI
    url: openapi/waste-management-tickets-api-openapi.yml
  - type: Documentation
    url: https://api.wm.com/
  - type: SpectralRules
    url: rules/waste-management-rules.yml
common:
- type: Plans
  url: plans/waste-management-plans-pricing.yml
- type: RateLimits
  url: rate-limits/waste-management-rate-limits.yml
- type: FinOps
  url: finops/waste-management-finops.yml
- type: CapabilityMap
  url: capabilities/waste-management-capability-edges.yml
  name: Waste Management Business Capability Map
- type: AgenticAccess
  url: agentic-access/waste-management-agentic-access.yml
- type: DomainSecurity
  url: security/waste-management-domain-security.yml
- type: Authentication
  url: authentication/waste-management-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/waste-management
- type: Website
  url: https://www.wm.com
- type: Portal
  url: https://api.wm.com/
- type: OpenAPI
  url: openapi/_original/waste-management-customer-api-openapi.yml
- type: SpectralRules
  url: rules/waste-management-rules.yml
- type: JSONSchema
  url: json-schema/waste-management-service-schema.json
- type: JSONSchema
  url: json-schema/waste-management-invoice-schema.json
- type: JSONStructure
  url: json-structure/waste-management-service-structure.json
- type: JSONLD
  url: json-ld/waste-management-context.jsonld
- type: Vocabulary
  url: vocabulary/waste-management-vocabulary.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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