Waste Management Contacts API

openapi: 3.1.0
info:
  title: Waste Management Customer Cases Contacts API
  description: The Waste Management Customer API provides RESTful access to customer account information including balance due, contract details, invoice history, service details, and pick-up status. The API uses JWT bearer token authentication and supports JSON and XML response formats. Endpoints are organized under the customer resource and cover activities, balance, cases, contacts, invoices, preferences, profiles, services, and tickets.
  version: '1.0'
  contact:
    name: Waste Management Developer Support
    url: https://api.wm.com/
servers:
- url: https://api.wm.com/v1
  description: Production
- url: https://apitest.wm.com/v1
  description: Test
tags:
- name: Contacts
  description: Manage billing and service contacts.
paths:
  /customers/{customerId}/contacts:
    get:
      operationId: listContacts
      summary: List Contacts
      description: Retrieves billing and service contacts associated with the customer account.
      tags:
      - Contacts
      parameters:
      - $ref: '#/components/parameters/CustomerId'
      - $ref: '#/components/parameters/RequestTrackingId'
      - $ref: '#/components/parameters/ClientId'
      security:
      - bearerAuth: []
      responses:
        '200':
          description: Success
        '401':
          $ref: '#/components/responses/Unauthorized'
    patch:
      operationId: updateContacts
      summary: Update Contacts
      description: Updates billing and service contact information for the customer account.
      tags:
      - Contacts
      parameters:
      - $ref: '#/components/parameters/CustomerId'
      - $ref: '#/components/parameters/RequestTrackingId'
      - $ref: '#/components/parameters/ClientId'
      security:
      - bearerAuth: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ContactUpdate'
      responses:
        '200':
          description: Success
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  parameters:
    RequestTrackingId:
      name: Request-Tracking-Id
      in: header
      required: true
      description: A unique identifier for tracking each API request.
      schema:
        type: string
        format: uuid
    ClientId:
      name: ClientId
      in: header
      required: true
      description: Client identifier provided by Waste Management.
      schema:
        type: string
    CustomerId:
      name: customerId
      in: path
      required: true
      description: The unique WM customer identifier.
      schema:
        type: string
  responses:
    Unauthorized:
      description: Unauthorized — invalid or missing JWT token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
    BadRequest:
      description: Bad request — validation error in request parameters.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
  schemas:
    ErrorResponse:
      type: object
      description: Standard error response from the WM API.
      properties:
        code:
          type: integer
          description: HTTP status code.
        message:
          type: string
          description: Human-readable error message.
        errors:
          type: array
          items:
            type: object
            properties:
              field:
                type: string
              description:
                type: string
    ContactUpdate:
      type: object
      description: Fields to update on a customer contact record.
      properties:
        firstName:
          type: string
        lastName:
          type: string
        email:
          type: string
          format: email
        phone:
          type: string
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: JSON Web Token (JWT) provided by WM.