Verbal website screenshot

Verbal

Verbal (tryverbal.com), from Salusive Health, is an AI-powered clinical compliance and quality-assurance platform for healthcare organizations. It automatically audits patient interactions — phone and video calls, telehealth visits, AI-agent conversations, and clinical chart notes — against customizable regulatory and quality checklists, scoring compliance in real time and surfacing gaps for supervisors and QA teams. Verbal connects to communications and EHR platforms including RingCentral, NICE, Zoom, Five9, Healthie, Epic, and Athena, and ships a Chrome extension for clinicians. It publishes a healthcare compliance posture — HIPAA compliant, HITRUST certified, CPRA, BAAs with all customers, PII redaction and US data residency. As of this enrichment pass the company exposes no public developer API — the API language on its site describes Verbal consuming partner platform APIs, not an API it publishes, and there is no developer portal, reference, machine-readable spec, or SDK on any Verbal host. Backed by 500 Global.

Verbal is profiled on the APIs.io network. Tagged areas include Company, Healthcare, Compliance, Artificial Intelligence, and Quality Assurance.

Verbal’s developer surface includes engineering blog, signup flow, and 11 more developer resources.

17.8/100 emerging ▬ flat Agent 3/100 human only Front door AI 4/6 moderate Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →
0 APIs
CompanyHealthcareComplianceArtificial IntelligenceQuality AssuranceClinical DocumentationConversation Intelligence

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0
Regulatory Posture applies to this provider. Its tags matched the Health regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.
The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
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Agent readiness — checks not met, largest first (exact, from this profile):
  • Machine-Readable Contract +18 pts — api_specs includes an OpenAPI document
  • MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
  • Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
  • Machine-Readable Auth +10 pts — a served openid-configuration/oauth-authorization-server carrying `issuer` (served), else the securitySchemes class in the provider OpenAPIs — bound (mutualTLS, DPoP, Signature) > negotiable (oauth2 authorizationCode/clientCredentials, openIdConnect) > bearer (http bearer, apiKey)
  • Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
  • Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
12 more unmet checks in the Agent Readiness table above.
Kin Score — facets with the most composite points still available (weight × headroom):
Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/verbal/apis.yml: open an issue on github.com/api-evangelist/verbal to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

MarketPositionDepthRegistered MCP serverDeclares compatibility
Zoom App Marketplace and Partner Ecosystem (builders and partners on Zoom) builds-on 17.2 (thin) - 1

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Verbal API pricing

Pricing Plans 1

Published pricing tiers and plan structures.

Verbal Plans Pricing

0 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Verbal Rate Limits

0 limits

RATE LIMITS

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Verbal Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 2

Authentication, authorization, and security posture

Operate 1

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: verbal
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  probe_state: none
  source:
  - rate-limits
  - security
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/verbal.png
name: Verbal
description: Verbal (tryverbal.com), from Salusive Health, is an AI-powered clinical compliance and quality-assurance platform
  for healthcare organizations. It automatically audits patient interactions — phone and video calls, telehealth visits, AI-agent
  conversations, and clinical chart notes — against customizable regulatory and quality checklists, scoring compliance in
  real time and surfacing gaps for supervisors and QA teams. Verbal connects to communications and EHR platforms including
  RingCentral, NICE, Zoom, Five9, Healthie, Epic, and Athena, and ships a Chrome extension for clinicians. It publishes a
  healthcare compliance posture — HIPAA compliant, HITRUST certified, CPRA, BAAs with all customers, PII redaction and US
  data residency. As of this enrichment pass the company exposes no public developer API — the API language on its site describes
  Verbal consuming partner platform APIs, not an API it publishes, and there is no developer portal, reference, machine-readable
  spec, or SDK on any Verbal host. Backed by 500 Global.
url: https://raw.githubusercontent.com/api-evangelist/verbal/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Healthcare
- Compliance
- Artificial Intelligence
- Quality Assurance
- Clinical Documentation
- Conversation Intelligence
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/verbal-plans-pricing.yml
- type: RateLimits
  url: rate-limits/verbal-rate-limits.yml
- type: Website
  url: https://tryverbal.com
- type: Blog
  url: https://tryverbal.com/blog
- type: Login
  url: https://app.tryverbal.com
- type: SignUp
  url: https://tryverbal.com/demo
- type: PrivacyPolicy
  url: https://tryverbal.com/privacy-policy
- type: TermsOfService
  url: https://tryverbal.com/terms-and-conditions
- type: DomainSecurity
  url: security/verbal-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/Salusive
- type: Compliance
  url: https://www.tryverbal.com/features/secure-hipaa-compliant
- type: Conformance
  url: conformance/verbal-conformance.yml
- type: LLMsTxt
  url: llms/verbal-llms.txt
x-enrichment:
  date: '2026-08-14'
  status: minimal
  artifacts_added: 6
  pass: local-v1
x-coverage:
  state: none
  reason: no-developer-program
  detail: Verbal ships only an end-user SaaS app and a Chrome extension; the "simple API connection" language on its integrations
    pages is Verbal calling RingCentral, NICE and Healthie, and its own app backend (svc-amd.app.tryverbal.com, FastAPI) has
    /docs, /redoc and /openapi.json all disabled behind a CORS allow-list pinned to app.tryverbal.com.
  evidence:
  - url: https://www.tryverbal.com/developers
    status: 404
  - url: https://www.tryverbal.com/docs
    status: 404
  - url: https://svc-amd.app.tryverbal.com/openapi.json
    status: 404
  - url: https://svc-amd.app.tryverbal.com/health
    status: 200
  checked: '2026-08-14'

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