TOPdesk

TOPdesk is a Netherlands-based service management vendor offering an ITSM and Enterprise Service Management platform used by IT, facilities, HR, and customer service teams for incident management, change management, asset management, self-service portals, and shared service workflows. The TOPdesk REST API uses application password authentication (basic auth) and exposes resources for incidents, changes, assets, persons, operators, and locations for building integrations against on-premises and SaaS TOPdesk environments.

TOPdesk publishes 1 API on the APIs.io network. Tagged areas include ITSM, Enterprise Service Management, Help Desk, Incident Management, and Change Management.

TOPdesk’s developer surface includes documentation, pricing, signup flow, support, engineering blog, and 6 more developer resources.

🌐 Visit website 📡 Source on GitHub

15.3/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-08-25 · rubric v0.14.0

1 APIs

ITSM Enterprise Service Management Help Desk Incident Management Change Management Asset Management

Kin Score

Kin Score How this is scored →
scored 2026-08-25 · rubric v0.14.0

Composite quality — 15.3/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 3.3 / 20

Access Clarity 4.7 / 20

Operational Transparency 0.3 / 13

Contract Governance 0.0 / 12

Discoverability 6.9 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Surface 0 / 5

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/topdesk: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Get Started 2

Portal, sign-up, and the first successful call

Documentation Portal

Documentation Portal

Signup

Signup

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 2

Authentication, authorization, and security posture

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 1

Pricing, plans, and the legal terms of use

Pricing

Pricing

Company 3

The organization behind the API

Website

Website

LinkedIn

Blog

Blog

Source (apis.yml)

aid: topdesk
name: TOPdesk
description: TOPdesk is a Netherlands-based service management vendor offering an ITSM and Enterprise Service Management platform
  used by IT, facilities, HR, and customer service teams for incident management, change management, asset management, self-service
  portals, and shared service workflows. The TOPdesk REST API uses application password authentication (basic auth) and exposes
  resources for incidents, changes, assets, persons, operators, and locations for building integrations against on-premises
  and SaaS TOPdesk environments.
type: Index
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/topdesk.png
tags:
- ITSM
- Enterprise Service Management
- Help Desk
- Incident Management
- Change Management
- Asset Management
url: https://raw.githubusercontent.com/api-evangelist/topdesk/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.23'
apis:
- aid: topdesk:rest-api
  name: TOPdesk REST API
  description: REST API for managing TOPdesk incidents, changes, assets, persons, operators, locations, and other service
    management resources. Authentication uses application passwords (HTTP Basic) created per TOPdesk operator account, with
    optional OAuth and token-based flows.
  humanURL: https://developers.topdesk.com
  baseURL: https://yourcompany.topdesk.net/tas/api
  tags:
  - ITSM
  - Incidents
  - Changes
  - Assets
  - Persons
  - Operators
  properties:
  - type: Documentation
    url: https://developers.topdesk.com
  - type: APIReference
    url: https://developers.topdesk.com/documentation/index-apidoc.html
  - type: Tutorial
    url: https://developers.topdesk.com/tutorial.html
  - type: Authorization Guide
    url: https://docs.topdesk.com/en/api-access-to-topdesk.html
common:
- type: VulnerabilityDisclosure
  url: security/topdesk-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/topdesk-domain-security.yml
- type: GitHubOrganization
  url: https://github.com/TOPdesk
- type: Website
  url: https://www.topdesk.com
- type: Documentation
  url: https://developers.topdesk.com
- type: Documentation Portal
  url: https://www.topdesk.com/en/documentation-portal/
- type: Pricing
  url: https://www.topdesk.com/en/pricing/
- type: Signup
  url: https://www.topdesk.com/en/free-trial/
- type: Support
  url: https://my.topdesk.com
- type: LinkedIn
  url: https://www.linkedin.com/company/topdesk
- type: Blog
  url: https://www.topdesk.com/en/blog/feed/
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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