SpryPoint

SpryPoint is a cloud-based customer service and operations software provider for utilities, founded in 2012 and headquartered in Charlottetown, Prince Edward Island, Canada. Its platform modernizes the meter-to-cash lifecycle for water & sewer, electric, and gas utilities across North America through an integrated suite of modules: SpryCIS (customer information system), SpryEngage (omnichannel customer portal), SpryWallet (payment processing), SpryMobile MFS (field service orders), SpryMobile WOAM (work order and asset management), SpryBackflow (backflow compliance), and SpryIDM (interval data management). The company serves 100+ utility clients, employs 285+ people, is SOC 2 audited, and is backed by Norwest Venture Partners and Insight Partners. SpryPoint publishes no public developer portal or API documentation; integrations are delivered through partnership engagements rather than a self-service API.

SpryPoint is profiled on the APIs.io network. Tagged areas include Company, Government, Utilities, Customer Information System, and Billing.

SpryPoint’s developer surface includes engineering blog and 6 more developer resources.

🌐 Visit website 📡 Source on GitHub

9.3/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

0 APIs

Company Government UtilitiesCustomer Information SystemBilling Payments Field Service Software-as-a-Service

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 9.3/100 · minimal

Contract Quality 0.0 / 21

Developer Ergonomics 0.4 / 17

Access Clarity 3.1 / 17

Operational Transparency 0.0 / 11

Contract Governance 0.0 / 10

Discoverability 4.3 / 9

Regulatory Posture 3.0 / 15

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the Energy & Utilities regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/sprypoint: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Sprypoint Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Sprypoint Trust Center

SOC 2

SECURITY

Resources

Access & Security 3

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

TrustCenter

TrustCenter

Compliance

Compliance

Commercial 1

Pricing, plans, and the legal terms of use

PrivacyPolicy

PrivacyPolicy

Company 3

The organization behind the API

Website

Website

Blog

Blog

LinkedIn

Source (apis.yml)

aid: sprypoint
name: SpryPoint
description: 'SpryPoint is a cloud-based customer service and operations software provider for utilities, founded in 2012
  and headquartered in Charlottetown, Prince Edward Island, Canada. Its platform modernizes the meter-to-cash lifecycle for
  water & sewer, electric, and gas utilities across North America through an integrated suite of modules: SpryCIS (customer
  information system), SpryEngage (omnichannel customer portal), SpryWallet (payment processing), SpryMobile MFS (field service
  orders), SpryMobile WOAM (work order and asset management), SpryBackflow (backflow compliance), and SpryIDM (interval data
  management). The company serves 100+ utility clients, employs 285+ people, is SOC 2 audited, and is backed by Norwest Venture
  Partners and Insight Partners. SpryPoint publishes no public developer portal or API documentation; integrations are delivered
  through partnership engagements rather than a self-service API.'
url: https://raw.githubusercontent.com/api-evangelist/sprypoint/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- insight-partners
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://www.sprypoint.com/wp-content/uploads/2025/04/logo.svg
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
tags:
- Company
- Government
- Utilities
- Customer Information System
- Billing
- Payments
- Field Service
- Software-as-a-Service
tags_raw:
- Company
- Government
- Utilities
- Customer Information System
- Billing
- Payments
- Field Service
- SaaS
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/sprypoint-domain-security.yml
- type: Website
  url: https://sprypoint.com
- type: Blog
  url: https://www.sprypoint.com/news/
- type: PrivacyPolicy
  url: https://sprypoint.com/privacy-policy
- type: TrustCenter
  url: https://trust.sprypoint.com
- type: Compliance
  url: https://sprypoint.com/trust-and-compliance/
- type: LinkedIn
  url: https://linkedin.com/company/sprypoint
x-enrichment:
  date: '2026-07-21'
  status: enriched
  artifacts_added: 3
  pass: local-v1

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