Spiceworks

Spiceworks is an online community and marketplace where IT professionals can find advice, manage their networks, and discover and purchase IT products and services. The Spiceworks Cloud Apps API enables developers to build integrated applications within the Spiceworks platform, accessing Help Desk ticketing, device inventory, and user management data through a JavaScript SDK with OAuth-based authentication.

Spiceworks publishes 4 API contracts indexed on the APIs.io network, including Comments API, Devices API, Tickets API, and 1 more. Tagged areas include Community, Enterprise IT, and IT Management.

The Spiceworks catalog on APIs.io includes 1 JSON-LD context and 2 Spectral governance rulesets.

Spiceworks’ developer surface includes authentication, signup flow, developer portal, documentation, support, engineering blog, YouTube channel, and 20 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

40.2/100 developing ▬ flat Agent 27/100 agent aware Front door AI 3/6 light saas Full breakdown ↓
scored 2026-11-13 · rubric v0.28.0 · Show this score on your site →

AccessFreemiumSelf serve⚡ Free to try

1 published contract

Community Enterprise IT IT Management

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Information Technology Management

BC-600

CommentsTickets

POST /api/v1/tickets GET /api/v1/tickets/{ticket_id}/comments

Kin Score

Kin Score How this is scored →
scored 2026-11-13 · rubric v0.28.0

Composite quality — 40.2/100 · developing

Contract Quality 11.3 / 19

Developer Ergonomics 5.5 / 15

Access Clarity 5.1 / 15

Operational Transparency 1.2 / 10

Contract Governance 2.5 / 9

Discoverability 3.6 / 8

Regulatory Posture 4.3 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 27/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship Ask about this →
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented) Ask about this →
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0 Ask about this →
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document Ask about this →
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented) Ask about this →
Typed Event Surface +6 pts — AsyncAPI document, OR webhooks/callbacks objects in the as-published OpenAPI, OR common[].type includes Webhooks Ask about this →

7 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 34.0 — up to +13.2 composite points Ask about this →
Developer Ergonomics scores 36.9 — up to +12.6 composite points Ask about this →
Operational Transparency scores 11.9 — up to +11.5 composite points Ask about this →

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Not sure how this applies to your stack? Ask about any one item. Kin Lane reads every question, looks at your profile and your situation, and replies with what a fix would take — scoped to that one area, priced up front, yours whether you ship it or not. Ask a question →

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/spiceworks/apis.yml: open an issue on github.com/api-evangelist/spiceworks to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Standards implemented 2

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

OAuth 2.0

measured — observed by APIs.io (declared)

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Spiceworks Comments API

Ticket comment operations for adding and retrieving comments on Help Desk support tickets

Spiceworks Devices API

Device inventory operations for accessing information about managed IT devices including computers, servers, and network equipment

Spiceworks Tickets API

Help Desk ticket management operations for creating, reading, updating, and listing support tickets within the Spiceworks IT management platform

Spiceworks Users API

User management operations for accessing Spiceworks user and technician profiles

Postman Collections 4

Ready-to-run Postman collections for exercising this provider's APIs.

Spiceworks Cloud Apps Comments API

POSTMAN

Spiceworks Cloud Apps Comments Devices API

POSTMAN

Spiceworks Cloud Apps Comments Tickets API

POSTMAN

Spiceworks Cloud Apps Comments Users API

POSTMAN

Open Collections 5

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Spiceworks Cloud Apps API

OPEN COLLECTION

Spiceworks Cloud Apps Comments API

OPEN COLLECTION

Spiceworks Cloud Apps Comments Devices API

OPEN COLLECTION

Spiceworks Cloud Apps Comments Tickets API

OPEN COLLECTION

Spiceworks Cloud Apps Comments Users API

OPEN COLLECTION

Spiceworks API pricing

Not yet checked against Spiceworks's own pricing page. Compiled by API Evangelist on 2026-05-04; confirm before you rely on a figure. A free plan or tier is listed.

Plan	Price
Free freemium	Free
Professional paid	Free
Enterprise enterprise	—

Plan details, limits and sources →

Rate limits

Free Tier Default: 10 requests per minute
Free Tier Monthly Quota: 1000 requests per month
Professional Tier Default: 100 requests per minute

Compiled by API Evangelist, not yet checked against Spiceworks's documentation. All 5 limits →

Pricing Plans 1

Published pricing tiers and plan structures.

Spiceworks Plans Pricing

3 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Spiceworks Rate Limits

5 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Spiceworks Finops

FINOPS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Spiceworks Context

5 classes · 29 properties

JSON-LD

Spectral Rules 2

Spectral governance rulesets for linting and validating these APIs. Counts are the severity each rule declares, not results of running them.

Spiceworks — jsonschema rules

5 rules · 4 warn-severity 1 info-severity

SPECTRAL

Spiceworks API Rules

8 rules · 2 error-severity 6 warn-severity

SPECTRAL

JSON Schema 2

Standalone JSON Schema definitions for this provider's data models.

Spiceworks Inventory Device

16 properties

JSON SCHEMA

Spiceworks Help Desk Ticket

12 properties

JSON SCHEMA

JSON Structure 1

JSON Structure definitions describing this provider's data shapes.

Spiceworks Ticket Structure

0 properties

JSON STRUCTURE

Examples 2

Example request and response payloads for these APIs.

Spiceworks Get Device Example

2 fields

EXAMPLE

Spiceworks List Tickets Example

2 fields

EXAMPLE

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Spiceworks Authentication

oauth2 · 1 scheme

SECURITY

Spiceworks Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Spiceworks Scopes

3 scopes · implicit

3 scopes

SCOPES

Agentic Access (API Evangelist recommendations) 1

Recommended x-agentic-access execution contracts for AI agents.

Spiceworks Agentic Access

10 operations · 3 acting

AGENTIC

Resources

Get Started 3

Portal, sign-up, and the first successful call

Signup

Signup

Login

Portal

Portal

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

OpenAPI

OpenAPI

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

SpectralRules

SpectralRules

Vocabulary

Vocabulary

Build 3

SDKs, sample code, and the tooling you integrate with

PostmanWorkspace

PostmanWorkspace

SDKs

SDKs

GitHub

GitHub

Access & Security 3

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

OAuthScopes

OAuthScopes

Learn 1

Tutorials, courses, talks, and written guidance

YouTube

YouTube

Operate 2

Status, limits, changes, and where to get help

RateLimits

RateLimits

Support

Support

Commercial 4

Pricing, plans, and the legal terms of use

Plans

FinOps

TermsOfService

PrivacyPolicy

Company 4

The organization behind the API

Website

Website

Blog

Blog

LinkedIn

Facebook

Facebook

Other 2

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: spiceworks
url: https://raw.githubusercontent.com/api-evangelist/spiceworks/refs/heads/main/apis.yml
apis:
- aid: spiceworks:spiceworks-comments-api
  name: Spiceworks Comments API
  description: Ticket comment operations for adding and retrieving comments on Help Desk support tickets
  humanURL: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  tags:
  - Comments
  properties:
  - type: OpenAPI
    url: openapi/spiceworks-comments-api-openapi.yml
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  - type: Authentication
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/authentication/
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/reference/helpdesk/
  - type: SDKs
    url: https://github.com/spiceworks/spiceworks-js-sdk
  - type: Examples
    url: https://github.com/spiceworks/spiceworks-js-sdk/tree/master/examples/hello-world
  - type: SpectralRules
    url: rules/spiceworks-rules.yml
- aid: spiceworks:spiceworks-devices-api
  name: Spiceworks Devices API
  description: Device inventory operations for accessing information about managed IT devices including computers, servers,
    and network equipment
  humanURL: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  tags:
  - Devices
  properties:
  - type: OpenAPI
    url: openapi/spiceworks-devices-api-openapi.yml
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  - type: Authentication
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/authentication/
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/reference/helpdesk/
  - type: SDKs
    url: https://github.com/spiceworks/spiceworks-js-sdk
  - type: Examples
    url: https://github.com/spiceworks/spiceworks-js-sdk/tree/master/examples/hello-world
  - type: SpectralRules
    url: rules/spiceworks-rules.yml
- aid: spiceworks:spiceworks-tickets-api
  name: Spiceworks Tickets API
  description: Help Desk ticket management operations for creating, reading, updating, and listing support tickets within
    the Spiceworks IT management platform
  humanURL: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  tags:
  - Ticketing
  tags_raw:
  - Tickets
  properties:
  - type: OpenAPI
    url: openapi/spiceworks-tickets-api-openapi.yml
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  - type: Authentication
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/authentication/
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/reference/helpdesk/
  - type: SDKs
    url: https://github.com/spiceworks/spiceworks-js-sdk
  - type: Examples
    url: https://github.com/spiceworks/spiceworks-js-sdk/tree/master/examples/hello-world
  - type: SpectralRules
    url: rules/spiceworks-rules.yml
- aid: spiceworks:spiceworks-users-api
  name: Spiceworks Users API
  description: User management operations for accessing Spiceworks user and technician profiles
  humanURL: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  tags:
  - User
  tags_raw:
  - Users
  properties:
  - type: OpenAPI
    url: openapi/spiceworks-users-api-openapi.yml
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  - type: Authentication
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/authentication/
  - type: Documentation
    url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/reference/helpdesk/
  - type: SDKs
    url: https://github.com/spiceworks/spiceworks-js-sdk
  - type: Examples
    url: https://github.com/spiceworks/spiceworks-js-sdk/tree/master/examples/hello-world
  - type: SpectralRules
    url: rules/spiceworks-rules.yml
name: Spiceworks
tags:
- Community
- Enterprise IT
- IT Management
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-13'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/spiceworks.png
access: 3rd-Party
created: '2024-01-01'
modified: '2026-05-19'
specificationVersion: '0.23'
common:
- type: Plans
  url: plans/spiceworks-plans-pricing.yml
- type: RateLimits
  url: rate-limits/spiceworks-rate-limits.yml
- type: FinOps
  url: finops/spiceworks-finops.yml
- type: CapabilityMap
  url: capabilities/spiceworks-capability-edges.yml
  name: Spiceworks Business Capability Map
- type: PostmanWorkspace
  url: https://www.postman.com/kinlaneapi/spiceworks/overview
- type: AgenticAccess
  url: agentic-access/spiceworks-agentic-access.yml
- type: DomainSecurity
  url: security/spiceworks-domain-security.yml
- type: Authentication
  url: authentication/spiceworks-authentication.yml
- type: OAuthScopes
  url: scopes/spiceworks-scopes.yml
- url: https://community.spiceworks.com/
  name: Spiceworks Community Website
  type: Website
- url: https://community.spiceworks.com/register
  name: Sign Up
  type: Signup
- url: https://community.spiceworks.com/login
  name: Login
  type: Login
- url: https://spiceworks.github.io/developers.spiceworks.com/
  name: Developer Portal
  type: Portal
- url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/
  name: Developer Documentation
  type: Documentation
- url: https://github.com/spiceworks/spiceworks-js-sdk
  name: Spiceworks JavaScript SDK
  type: SDKs
- url: https://community.spiceworks.com/help
  name: Help Center
  type: Support
- url: https://community.spiceworks.com/legal/terms
  name: Terms of Service
  type: TermsOfService
- url: https://community.spiceworks.com/legal/privacy
  name: Privacy Policy
  type: PrivacyPolicy
- url: https://community.spiceworks.com/blog
  name: Spiceworks Blog
  type: Blog
- url: https://twitter.com/spiceworks
  name: Spiceworks on X (Twitter)
  type: X
- url: https://www.linkedin.com/company/spiceworks
  name: Spiceworks on LinkedIn
  type: LinkedIn
- url: https://www.facebook.com/Spiceworks
  name: Spiceworks on Facebook
  type: Facebook
- url: https://www.youtube.com/spiceworks
  name: Spiceworks on YouTube
  type: YouTube
- url: https://github.com/spiceworks
  name: Spiceworks on GitHub
  type: GitHub
- url: openapi/_original/spiceworks-cloud-apps-openapi.yml
  name: Spiceworks Cloud Apps OpenAPI
  type: OpenAPI
- url: rules/spiceworks-rules.yml
  name: Spiceworks Spectral Rules
  type: SpectralRules
- url: vocabulary/spiceworks-vocabulary.yml
  name: Spiceworks Vocabulary
  type: Vocabulary
description: Spiceworks is an online community and marketplace where IT professionals can find advice, manage their networks,
  and discover and purchase IT products and services. The Spiceworks Cloud Apps API enables developers to build integrated
  applications within the Spiceworks platform, accessing Help Desk ticketing, device inventory, and user management data through
  a JavaScript SDK with OAuth-based authentication.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

Spiceworks API — frequently asked questions

Does Spiceworks have an API?

Yes. APIs.io lists 4 APIs from Spiceworks, including Spiceworks Comments API, Spiceworks Devices API and Spiceworks Tickets API, and 1 more.

Is there an OpenAPI specification for the Spiceworks API?

Yes. APIs.io indexes 4 OpenAPI specifications for Spiceworks, each linked for download from this page.

How do I authenticate with the Spiceworks API?

Spiceworks uses bearer-token authentication (oauth2 · 1 scheme). The details are profiled on APIs.io as Spiceworks Authentication.

How much does the Spiceworks API cost?

APIs.io lists 3 pricing plans for Spiceworks, with each plan's price, limits and inclusions under Pricing on this page.

Is the Spiceworks API ready for AI agents?

Spiceworks has a Kin Score of 40.2 out of 100 (developing) and an Agent Readiness score of 26.5 (agent-aware), scored by API Evangelist on 2026-11-13.

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for providers

9 MCP tools reach this

find_providersBrowse and filter every provider in the catalog.
get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

All 92 tools →

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Every operation they expose

curl "https://apis.io/api/v1/providers/spiceworks/operations?limit=25"

How their score was established

curl "https://apis.io/api/v1/providers/spiceworks/evidence"

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