Spiceworks Users API

openapi: 3.1.0
info:
  title: Spiceworks Cloud Apps Comments Users API
  description: The Spiceworks Cloud Apps API provides a JavaScript SDK for building integrated applications within the Spiceworks IT management platform. The API exposes Help Desk ticketing data, device inventory, and user information to embedded cloud apps. Applications are embedded within the Spiceworks UI and communicate with the platform through the spiceworks-sdk JavaScript library using a postMessage-based bridge. The API uses OAuth 2.0 authentication and provides access to tickets, comments, devices, and user profiles for IT professionals and app developers.
  version: '1.0'
  contact:
    name: Spiceworks Developer Community
    url: https://community.spiceworks.com/
  termsOfService: https://community.spiceworks.com/legal/terms
servers:
- url: https://community.spiceworks.com
  description: Spiceworks Community Platform
security:
- oauth2:
  - helpdesk
  - inventory
  - users
tags:
- name: Users
  description: User management operations for accessing Spiceworks user and technician profiles
paths:
  /api/v1/users:
    get:
      operationId: listUsers
      summary: List Platform Users
      description: Retrieves a list of Spiceworks users and technicians associated with the account. Includes basic profile information such as name, email, role, and department.
      tags:
      - Users
      parameters:
      - name: role
        in: query
        description: Filter by user role
        schema:
          type: string
          enum:
          - admin
          - technician
          - user
      - name: page
        in: query
        description: Page number for pagination
        schema:
          type: integer
          default: 1
      responses:
        '200':
          description: List of users retrieved successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  users:
                    type: array
                    items:
                      $ref: '#/components/schemas/User'
                  meta:
                    $ref: '#/components/schemas/PaginationMeta'
  /api/v1/users/{id}:
    get:
      operationId: getUser
      summary: Get Platform User
      description: Retrieves profile details for a specific Spiceworks user including name, email, role, department, phone, and avatar information.
      tags:
      - Users
      parameters:
      - name: id
        in: path
        required: true
        description: The unique identifier of the user
        schema:
          type: integer
      responses:
        '200':
          description: User details retrieved successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  user:
                    $ref: '#/components/schemas/User'
        '404':
          description: User not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    User:
      type: object
      description: A Spiceworks platform user or technician
      properties:
        id:
          type: integer
          description: Unique user identifier
        first_name:
          type: string
          description: User first name
        last_name:
          type: string
          description: User last name
        email:
          type: string
          format: email
          description: User email address
        role:
          type: string
          description: User role in the platform
          enum:
          - admin
          - technician
          - user
        department:
          type: string
          description: User department
        phone:
          type: string
          description: User phone number
        avatar_url:
          type: string
          format: uri
          description: URL to the user avatar image
    Error:
      type: object
      description: API error response
      properties:
        error:
          type: string
          description: Error message
        details:
          type: array
          items:
            type: string
          description: Additional error details
    PaginationMeta:
      type: object
      description: Pagination metadata for list responses
      properties:
        current_page:
          type: integer
          description: Current page number
        total_pages:
          type: integer
          description: Total number of pages
        total_count:
          type: integer
          description: Total number of items
        per_page:
          type: integer
          description: Items per page
  securitySchemes:
    oauth2:
      type: oauth2
      description: OAuth 2.0 authentication via the Spiceworks Cloud Apps platform. Applications receive an implicit grant token through the JS SDK postMessage bridge when running inside the Spiceworks UI.
      flows:
        implicit:
          authorizationUrl: https://community.spiceworks.com/oauth/authorize
          scopes:
            helpdesk: Access Help Desk tickets and comments
            inventory: Access device inventory data
            users: Access user profile data
externalDocs:
  description: Spiceworks Cloud Apps Developer Documentation
  url: https://spiceworks.github.io/developers.spiceworks.com/documentation/cloud-apps/