Salesforce Commerce Cloud

Salesforce Commerce Cloud (formerly Demandware) is an enterprise commerce platform supporting B2C and B2B storefronts, order management, product content, and headless commerce experiences. Commerce Cloud exposes two REST API products: the legacy Open Commerce API (OCAPI) and the modern Salesforce Commerce API (SCAPI), a unified RAML-defined API family built for headless commerce. SCAPI uses OAuth 2.0 via Salesforce Account Manager and groups APIs into Shopper, Data, and Admin tiers.

Salesforce Commerce Cloud publishes 3 API contracts indexed on the APIs.io network, including Shopper API, and 2 more. Tagged areas include Commerce, E-Commerce, Headless Commerce, Salesforce, and B2C Commerce.

The Salesforce Commerce Cloud catalog on APIs.io includes 1 Spectral governance ruleset.

Salesforce Commerce Cloud’s developer surface includes authentication, documentation, pricing, signup flow, support, engineering blog, and 12 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

35.1/100 thin ▬ flat Agent 22/100 agent aware Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

1 published contract 60 Agent Skills

Commerce E-Commerce Headless Commerce SalesforceB2C CommerceB2B CommerceDemandware

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 35.1/100 · thin

Contract Quality 8.5 / 19

Developer Ergonomics 7.0 / 15

Access Clarity 3.6 / 15

Operational Transparency 1.3 / 10

Contract Governance 1.2 / 9

Discoverability 5.0 / 8

Regulatory Posture 2.6 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 22/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Rate-Limit Signaling +7 pts — OpenAPI responses document X-RateLimit-* / RateLimit headers (verified), else a rate_limits artifact or RateLimits link (documented)
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link

9 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Access Clarity scores 23.7 — up to +15.3 composite points
Contract Quality scores 45.3 — up to +13.7 composite points
Operational Transparency scores 13.2 — up to +11.3 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/salesforce-commerce-cloud/apis.yml: open an issue on github.com/api-evangelist/salesforce-commerce-cloud to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
MACH & Headless Commerce	gravity	52.1	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

APIs 3

Individual APIs this provider publishes, each with its own machine-readable definition.

Salesforce Commerce API (SCAPI)

Modern REST API family for B2C Commerce Cloud built on a unified RAML specification, organized into Shopper, Data, and Admin APIs for headless commerce. Authentication uses OAut...

Open Commerce API (OCAPI)

Legacy REST API for B2C Commerce Cloud, organized into Shop API, Data API, and Meta API. Authentication uses OAuth 2.0 via Salesforce Account Manager. OCAPI is deprecated for ne...

Salesforce Commerce Cloud Shopper API

The Shopper API from Salesforce Commerce Cloud — 9 operation(s) for shopper.

Open Collections 2

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Salesforce Commerce API (SCAPI) - Subset Shopper API

OPEN COLLECTION

Salesforce Commerce API (SCAPI) - Shopper Subset

OPEN COLLECTION

Agent Skills 24

Packaged agent skills for driving this provider's APIs from an AI assistant.

api-client-development

AGENT SKILL

b2c-am

AGENT SKILL

b2c-bm-users-roles

AGENT SKILL

b2c-business-manager-extensions

AGENT SKILL

b2c-cap

AGENT SKILL

b2c-cip

AGENT SKILL

b2c-code

AGENT SKILL

b2c-config

AGENT SKILL

b2c-content

AGENT SKILL

b2c-controllers

AGENT SKILL

b2c-custom-api-development

AGENT SKILL

b2c-custom-caches

AGENT SKILL

b2c-custom-job-steps

AGENT SKILL

b2c-custom-objects

AGENT SKILL

b2c-debug

AGENT SKILL

b2c-docs

AGENT SKILL

b2c-ecdn

AGENT SKILL

b2c-forms

AGENT SKILL

b2c-hooks

AGENT SKILL

b2c-isml

AGENT SKILL

b2c-job

AGENT SKILL

b2c-localization

AGENT SKILL

b2c-logging

AGENT SKILL

b2c-logs

AGENT SKILL

Scroll for all 24

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Salesforce Commerce Cloud API Rules

51 rules · 49 errors 1 warnings 1 info

SPECTRAL

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Salesforce Commerce Cloud Authentication

http · 1 scheme

SECURITY

Salesforce Commerce Cloud Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Salesforce Commerce Cloud Vulnerability Disclosure

no policy recorded

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Salesforce Commerce Cloud Agentic Access

10 operations · 5 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Signup

Signup

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

API Documentation

API Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

AgentSkills

AgentSkills

Build 2

SDKs, sample code, and the tooling you integrate with

PostmanCollection

PostmanCollection

GitHubOrganization

GitHubOrganization

Access & Security 3

Authentication, authorization, and security posture

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 1

Pricing, plans, and the legal terms of use

Pricing

Pricing

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Other 3

Properties that don't map to a standard resource type

ParentCompany

ParentCompany

API Explorer

API Explorer

Trailhead

Trailhead

Source (apis.yml)

aid: salesforce-commerce-cloud
name: Salesforce Commerce Cloud
description: 'Salesforce Commerce Cloud (formerly Demandware) is an enterprise commerce platform supporting B2C and B2B storefronts,
  order management, product content, and headless commerce experiences. Commerce Cloud exposes two REST API products: the
  legacy Open Commerce API (OCAPI) and the modern Salesforce Commerce API (SCAPI), a unified RAML-defined API family built
  for headless commerce. SCAPI uses OAuth 2.0 via Salesforce Account Manager and groups APIs into Shopper, Data, and Admin
  tiers.'
type: Index
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source:
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/salesforce-commerce-cloud.png
tags:
- Commerce
- E-Commerce
- Headless Commerce
- Salesforce
- B2C Commerce
- B2B Commerce
- Demandware
url: https://raw.githubusercontent.com/api-evangelist/salesforce-commerce-cloud/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-08-21'
specificationVersion: '0.23'
apis:
- aid: salesforce-commerce-cloud:scapi
  name: Salesforce Commerce API (SCAPI)
  description: Modern REST API family for B2C Commerce Cloud built on a unified RAML specification, organized into Shopper,
    Data, and Admin APIs for headless commerce. Authentication uses OAuth 2.0 via Salesforce Account Manager (SLAS for shopper
    flows). Custom APIs allow developers to publish their own endpoints under the SCAPI framework using an OAS 3.0 schema
    contract.
  humanURL: https://developer.salesforce.com/docs/commerce/commerce-api/overview
  baseURL: https://<short-code>.api.commercecloud.salesforce.com
  tags:
  - SCAPI
  - Headless Commerce
  - Shopper API
  - Data API
  - Admin API
  - OAuth
  - Authentication
  tags_raw:
  - SCAPI
  - Headless Commerce
  - Shopper API
  - Data API
  - Admin API
  - OAuth 2.0
  - Authentication
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/commerce/commerce-api/overview
  - type: APIReference
    url: https://developer.salesforce.com/docs/commerce/commerce-api/references
  - type: API Explorer
    url: https://api-explorer.commercecloud.salesforce.com
  - type: Why Use SCAPI
    url: https://developer.salesforce.com/docs/commerce/commerce-api/guide/why-use-scapi.html
  - type: Custom APIs
    url: https://developer.salesforce.com/docs/commerce/commerce-api/guide/custom-apis.html
- aid: salesforce-commerce-cloud:ocapi
  name: Open Commerce API (OCAPI)
  description: Legacy REST API for B2C Commerce Cloud, organized into Shop API, Data API, and Meta API. Authentication uses
    OAuth 2.0 via Salesforce Account Manager. OCAPI is deprecated for new projects in favor of SCAPI but remains supported
    on existing instances.
  humanURL: https://developer.salesforce.com/docs/commerce/b2c-commerce/references
  baseURL: https://<instance>.demandware.net/s/-/dw/data/v23_2
  tags:
  - OCAPI
  - Shop API
  - Data API
  - Meta API
  - Legacy
  properties:
  - type: Documentation
    url: https://developer.salesforce.com/docs/commerce/b2c-commerce/references
  - type: API Explorer
    url: https://developer.salesforce.com/docs/commerce/b2c-commerce/references/b2c-commerce-ocapi/apiexplorer.html
  - type: Usage Guide
    url: https://developer.salesforce.com/docs/commerce/b2c-commerce/references/b2c-commerce-ocapi/apiusage.html
- aid: salesforce-commerce-cloud:salesforce-commerce-cloud-shopper-api
  name: Salesforce Commerce Cloud Shopper API
  description: The Shopper API from Salesforce Commerce Cloud — 9 operation(s) for shopper.
  humanURL: https://developer.salesforce.com/docs/commerce/commerce-api/overview
  baseURL: https://<short-code>.api.commercecloud.salesforce.com
  tags:
  - Shopper
  properties:
  - type: OpenAPI
    url: openapi/salesforce-commerce-cloud-shopper-api-openapi.yml
common:
- type: ParentCompany
  url: https://apis.io/providers/salesforce/
  name: Salesforce
  x-relationship: product
  x-generated-by: salesforce-family:2026-08-21
- type: AgenticAccess
  url: agentic-access/salesforce-commerce-cloud-agentic-access.yml
- type: VulnerabilityDisclosure
  url: security/salesforce-commerce-cloud-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/salesforce-commerce-cloud-domain-security.yml
- type: Authentication
  url: authentication/salesforce-commerce-cloud-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/commercecloud-demandware
- type: Website
  url: https://www.salesforce.com/products/commerce-cloud/
- type: Documentation
  url: https://developer.salesforce.com/docs/commerce
- type: API Documentation
  url: https://developer.salesforce.com/docs/commerce/commerce-api/overview
- type: API Explorer
  url: https://api-explorer.commercecloud.salesforce.com
- type: PostmanCollection
  url: https://www.postman.com/salesforce-developers/salesforce-developers/documentation/1qkzgik/salesforce-commerce-b2c
- type: Pricing
  url: https://www.salesforce.com/products/commerce-cloud/pricing/
- type: Signup
  url: https://developer.salesforce.com/signup
- type: Trailhead
  url: https://trailhead.salesforce.com/content/learn/modules/b2c-integration-approaches/b2c-explore-ocapi
- type: GitHubOrganization
  url: https://github.com/SalesforceCommerceCloud
- type: Support
  url: https://help.salesforce.com/s/
- name: Agent Skills
  url: https://github.com/SalesforceCommerceCloud/b2c-developer-tooling
  type: AgentSkills
- url: https://developer.salesforce.com/blogs/feed
  type: Blog
features:
- name: Shopper APIs
  description: Public-facing SCAPI endpoints for storefront experiences including products, search, baskets, orders, and customers.
- name: Data APIs
  description: Administrative SCAPI endpoints for managing catalogs, pricing, promotions, inventory, and content.
- name: Admin APIs
  description: SCAPI endpoints for platform configuration including site preferences and operational tasks.
- name: Custom APIs
  description: Publish custom B2C Commerce scripts as REST endpoints under the SCAPI framework using an OAS 3.0 contract.
- name: Headless Commerce
  description: Power headless storefronts, mobile apps, and marketplace experiences via SCAPI without rendering the storefront
    on B2C.
- name: OAuth 2.0 via Account Manager
  description: Centralized OAuth 2.0 authorization through Salesforce Account Manager with SLAS for guest and registered shoppers.
solutions:
- name: Headless B2C Storefronts
  description: Build headless storefronts powered by SCAPI on PWA Kit, Next.js, or other custom front-ends.
- name: Omnichannel Commerce
  description: Deliver commerce experiences across web, mobile, and in-store touchpoints driven by the same SCAPI back-end.
- name: Marketplace and Partner Integrations
  description: Integrate B2C Commerce with marketplaces, ERP, OMS, and fulfillment systems via SCAPI Data and Admin APIs.
useCases:
- name: Catalog and Product Sync
  description: Sync products, variants, and pricing from PIM/ERP into Commerce Cloud via SCAPI Data APIs.
- name: Order Orchestration
  description: Push orders to OMS and update fulfillment state back to Commerce Cloud via SCAPI APIs.
- name: Personalization and Search
  description: Power search, recommendations, and personalization with Shopper API queries from headless front-ends.
integrations:
- name: Salesforce Marketing Cloud
  description: Connect commerce events to Marketing Cloud journeys
- name: Salesforce Service Cloud
  description: Surface order and customer data in service cases
- name: PWA Kit
  description: Salesforce reference headless storefront on top of SCAPI
- name: MuleSoft
  description: API-led integration with ERP, OMS, and other backends
- name: Account Manager
  description: Centralized OAuth 2.0 client credential management
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
x-parent: salesforce
x-relationship: product

Salesforce Commerce Cloud API — frequently asked questions

Does Salesforce Commerce Cloud have an API?

Yes. APIs.io lists 3 APIs from Salesforce Commerce Cloud, including Salesforce Commerce API (SCAPI), Open Commerce API (OCAPI) and Salesforce Commerce Cloud Shopper API.

Is there an OpenAPI specification for the Salesforce Commerce Cloud API?

Yes. APIs.io indexes 1 OpenAPI specification for Salesforce Commerce Cloud, each linked for download from this page.

How do I authenticate with the Salesforce Commerce Cloud API?

Salesforce Commerce Cloud uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Salesforce Commerce Cloud Authentication.

Is the Salesforce Commerce Cloud API ready for AI agents?

Salesforce Commerce Cloud has a Kin Score of 35.1 out of 100 (thin) and an Agent Readiness score of 22.2 (agent-aware), scored by API Evangelist on 2026-11-06.

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